Carrie is the absolute best!!! Loves what she does and it shows!!! She does an outstanding job in…read morecaring for my girl when she needs a poo and do! Won't take my dog anywhere else, ever!!!

traveling cross country called to see if there was availability got lucky there had been a…read morecancellation. carrie got us in that day. what an excellent job the way my dog acted when we picked up was a sure sign he enjoyed the grooming. can not recommend this place anymore than this. wish i didn't live in california and could come here for all of his grooming

We recently relocated from NYC to southern Maine and were in market for a new veterinarian for our…read moredog and 2 cats. We initially made an appointment to get a 2nd opinion for our pup's luxating patella and quickly made them our new go to vet. The staff and doctors are all wonderful. They are kind and informative and helped answer all my questions before and after my pup's surgery. I would not hesitate to highly recommend their services- I know my fur babies are in good hands at this practice.

I started taking my pets to Down Maine in 1995. Over the years I've seen quite a few different…read morevets, and have gotten excellent care from them. I have also often recommended the practice to people. Of the current staff, I cannot recommend Dr Nickerson highly enough; she is a very caring, compassionate and supportive person and obviously has the animal's welfare as her top priority. Recently I had to euthanize my beloved dog who had bone cancer, and she went above and beyond to help us in a very painful and difficult situation. At this point you may be wondering why I'm not giving a high rating. Be advised that the practice apparently has a zero strike policy if you do something they don't like. Two days after losing my dog, I received a termination letter from them, alleging various things, at least one of which was patently false. My guess is that during a highly charged, emotional time, either my husband or I ruffled someone's feathers. It certainly seems an excessive reaction given my experience as a participant in the situation. Again, I would recommend Dr Nickerson to anyone, but I absolutely cannot recommend this practice as a whole. Two paws down.

Grand Paws is a great place for all your dogs grooming needs. Cute shop, talented and friendly…read morestaff. Highly recommended.

My husband and I are so very impressed with Grand Paws. Erin was here at the scheduled time and…read morecreated a "masterpiece." with our American Eskimo, Nukai. This company is so professional, and they are simply amazing. Erin was wonderful with our dog, and we have decided to use Grand Paws for many years to come. Reasonable and the business ethics they obviously practice speaks in volumes. Thank you so much Grand Paws! We will never have our animals groomed elsewhere. Jess and Frank

My dog died due incompetence. Get a Vet who does there job and cares. Owner doesn't respond even…read moreto personal letter sent directly to her!!! Shameful.

I was quoted roughly $500 in June 11th to have one of my cat's teeth pulled - this included $199…read morefor pre-surgery bloodwork, which I already paid for. Less than a month later, the day before surgery I get an email with a quote for $800 - $1,400, this does not include the bloodwork. When I called, the receptionist was rude and unprofessional. She said she couldn't find that quote and that dental work is expensive. I asked to speak to the practice manager or the individual in charge of the quotes and was told the manager was on vacation until Monday and the one in charge of quotes would just go over it with me. This is clearly how they operate - save yourself the trouble and avoid this place at all costs!

Amazing care at Great Brook Animal Care! I can't say enough…read moreabout how much I love Great Brook Animal Care! They have been a lifesaver for my English bulldog, Chubby, who struggles with terrible allergies and an ongoing list of health issues. The team at Great Brook has been amazing in helping manage his care, and he's doing so much better, thanks to their expertise and attention. They also take wonderful care of my other dog, Murphy, a pit mix who's thriving under their watchful eyes. We spend our summers in Lebanon, Maine, and even though we live in Washington, DC, I decided to switch from our vet in DC to Great Brook because I trust them completely with my dogs' health and well-being. It's so comforting to know my pets are in such caring, capable hands, and I'm so grateful for the love they show them every visit. I highly recommend Great Brook Animal Care to anyone who wants top-notch, compassionate care for their pets!

Caring, professional , very knowledgeable . Would not hesitate to recommend. Took wonderful care of…read moreour dog throughout her life and helped us through the difficult end .

And you can always call Sam if you have a question. He is super helpful! I got my little Buddies…read morefrom him and they are the cutest ever.

I have 3 babies from here , they have an amazing warranty if even needed but all healthy babies &…read morethat's VIP.

Not so helpful! called to try to get an appointment for my senior dog as soon as possible and they…read moreare booking out 6 weeks. This is un compassionate care and I wouldn't let them clip my dogs nails. I am a new resident of Wolfeboro, but I will drive 3 hours back to MA for veterinary care. Unbelievable

My husband and I have been taking our three golden retrievers to this veterinary clinic since we…read moremoved to the area last March. It's a beautiful office, the vets are well qualified and the staff has almost always been courteous, professional and upbeat. That changed yesterday. Several weeks ago we booked an appointment for annual check-ups/shots for all three dogs. We showed up for the appointment on time. The clinic was running behind considerably, by almost 30 minutes. Things happen, and docs get backed up. I understand that. A heads up call would have been nice, though. As we were waiting in the parking lot, my husband needed to use the restroom. Most adults can hold it. He can't. He's a 3x cancer survivor (sarcoma). His chemo treatment has left him unable to hold it. After sitting in the car in anguish, he politely knocked on the clinic door fully masked, told her he was fully vaccinated and asked if he could use the restroom. The woman with the blue hair (sorry, I don't know her name) answered the door and flat out told him no. Keep in mind that we're paying customers. Yesterday's vet visit likely would have cost us somewhere in the neighborhood of $600 based on our experience with other visits to this clinic. So, we drove down to the nearest Port-o-John so my husband could relieve himself. Meanwhile, I called the clinic and got blue hair lady on the phone. I was calm and pointed, making it clear that we would be taking our business elsewhere because of her lack of compassion for another human being. I wanted this to be a teaching moment for her. I explained my husband's cancer situation, and she said that she would have let him use the restroom if he had told her about his illness. I was aghast that a paying customer and fellow human being was expected to bare his soul to a stranger for some basic humanity. Not sure if she knows a lot of men, but most aren't exactly the soul baring types. Blue haired lady started to cry. She told me she was shaking. Truly, my intention wasn't to make her cry. It was to educate her on her profound ignorance and let her know she had lost a customer. I recognize that this country is a cesspool for inhumanity and narcissism right now. But, one has to wonder if they want their beloved pets being cared for by someone who displays such mean, judgmental and shortsighted behavior to another human being. I got a glimpse into who that person is, and I don't trust her to care for my pups. The beauty of capitalism is that I can take my business somewhere else. I'll not reward rudeness with my hard-earned dollar. There are plenty of qualified vets in the world whose staffs are considerate of both people and pets. **UPDATE** One of the docs left my husband a message. So disappointing and unproductive, claiming I "berated" her employee and hiding behind her Covid protocol. Typical clinician who hasn't a clue about how to run a customer-facing business and doesn't care about people. Why would I trust this person with my pups? Reaffirms our decision to not return to this clinic. Clearly, the management only empowers bad behavior from its employee.

We were looking for a vet for our new kitten, Eddie. We found the perfect place. All the staff are…read morecaring and kind.

Self serving veterinary hospital. They only allow you to buy tick and flea, and other…read moreprescriptions through them at twice the cost. Isn't that nice of them? Also, their vets have a lot of time off and cancel/reschedule appointments frequently. Hours say 8 fo 5 online but really 9-4.