Chelsea is so wonderful at this store along with associates Alexa and Jyani. Not realizing my…read morelittle guy would want to get his dad balloons for Father's Day in addition to what we already got him, I called today and they didn't have any but gave me a couple options over the phone. We stopped in and they were all so wonderful. We bought way more than I originally intended and Chelsea's suggestion made our patriotic dad balloon a flying success! Plus Chelsea even helped Liam blow up his spiderman bop it. Liam loved it so much he gave her the biggest hug ever. We had a blast and my hubster loved his balloons. They also helped us last week with Liam's graduation balloons. I ordered online and the stock wasn't updated properly. They texted me other options. I never heard of a store doing that. They totally saved the day and again I added another dinosaur bouquet to our preschool kindergarten one! Thanks Party City! We will be lifelong customers!

They are so super helpful here! It's a very well organized store and I had no problem finding…read moreexactly what I needed and being in and out!! The cashiers are so friendly and went above and beyond to make planning my son's birthday party a breeze!

poor communication, logistics, and customer service. items themselves were fine but i would not use…read moreagain nor recommend, espescially given the rude email i recieved from the owner after my honest and respectful survey responses.

Let me tell you!!!!! This place is amazing! From the moon…read morebounces, pop corn machine, tables and chairs and the tent that saved the day! Sarah and Perry couldn't have been nicer! They delivered my party supplies on time! Very professional!!!! If i could rate a 10 star i would!!!!

I needed balloons for my daughter's birthday. Wanted it real simple so I went in person. Service…read morewas good and fast. I got my balloons the next day and loved surprising my daughter. I'd return to them for all balloon needs

From the owner: En Fiesta Premier somos artistas en Globos, con más de cinco años de experiencia Shelly Orozco…read moredueña de Premier es una mujer imparable que ha luchado por más de cinco años junto con sus dos hijos que ahora trabajan junto a ella en el negocio. manteniéndose al margen de la moda en Decoraciones y estilos, asistiendo a talleres y seminarios en todos los Estados Unidos. aunque comenzaron en Newport, en la pandemia se tuvieron que mover de locación debido a que no cabían en su pequeño espacio de 30x20 donde comenzaron, también son distribuidores de globos Gemar, la marca Gemar es una marca de Globos Italiana y trabajan con globos biodegradables hechos a base de un polímero natural que viene del árbol de roble y se desbarata al mismo tiempo que la hoja de un árbol, este proceso no daña el medio ambiente ni por supuesto tampoco los árboles ya que el líquido que extraen de ellos es regenerativo, sí eres decorador o te gusta sorprender a los tuyos haciendo tus propias Decoraciones te invitamos a pasar a nuestra tienda y llevar globos en bolsa, Los globos son de la más alta calidad, al llegar a la tienda serás atendido por un equipo amable, carismático y responsable. Y si no tienes tiempo para hacer tus propias Decoraciones puedes dejarlo todo nuestras manos tenemos una barra increíble llena de colores para que elijas el color de globo de tu preferencia, no esperes más y visítanos no te arrepentirás..

Not the friendliest spot. Very old school south philly general vibes of the staff. Good selection…read more A bit expensive.

This place has a big inventory of balloons. They have a ton of different colors, different types,…read moreand will even do balloon arches. To be honest, this place didn't make us feel welcomed but they did do a good job putting together our order of balloons. The prices are pretty reasonable as well. The place offers all kinds of party items as well. These included toppings to decorate cake with, boxes to carry cakes, and other such items.

Ultimately got everything i needed timely. The process to get from A to B was swimming upstreamread more

We used The Party Center for our wedding's rental needs. The process was very easy and they arrived…read moreat the venue on time. We have to give a special thank you to Michael, who came through for us in a big way when a wrong item was delivered. He made sure it was corrected in time before the wedding started. We were very happy with the service and rentals from The Party Center and would definitely recommend!

The have a Good selection, the store is well set up, things are easy to find and clean, good…read morecustomer service.

Every time I go into this store, I get mistreated with rude and snarky customer service by the…read morewomen in there. That or just looking at me as I approach. I smile, they just look at me waiting to tell them what I need. My husband who is white has pointed out the difference in how they treat him vs me. We have a huge hunch it's because I'm Hispanic. I'll drive the 30 mins to Party City or another location.

Very helpful great assortment of all kinds of party related affairs from 5- 10 people to a group of…read more20+ with everything you need. Birthdays , Graduations.

I called to ask basic questions about a balloon bouquet, the girl I spoke with couldn't answer…read morebasic questions so she had to transfer the call to her boss Natasha. I spoke with Natasha 3 days prior to the event, inquiring about prices, color schemes concept and design for a balloon bouquet for my son's birthday. While I was on the phone with her, I was put on hold several times because they can't answer basic questions, even though they work there or if this is your business, have some basic product knowledge. The entire conversation took an entire 30-40 min. from start to finish with a lot of inconsistencies and vagueness. I called again and specifically ask for Natasha to confirm my balloon bouquet pick up order -- this time to confirm, schedule pick up order in advance and method of payment for the order. Clearly she forgot that she spoke to me the other day because she again was asking how many balloons, I then had to repeat myself like a broken record, and had to reiterate the concept and color scheme I'm going for which was Stranger Things, colors red and black, etc. I then ask her if there's any way I can pay in a secure way, because I hate giving out my credit card number in this day and age everything should be digital. I told her I want to do Apple Pay. She then said, we will set this aside but not yet assemble it as payment is needed first. I said that's fine. I confirmed I'll pay when I pick it up. When I showed up to pick up, Wayne and Don were busy chatting, I had to say "hello" for them to acknowledge my presence and they felt annoyed as if I was inconveniencing them and interrupting their conversation. At this time, I explained to Wayne I had placed a balloon order with Natasha, but she needed a payment first, so now I'm here to pay first so you can proceed and process my order. Wayne was not paying attention, as I was "EXPLAINING and ARTICULATING" in proper English regarding my order. Wayne quickly got frustrated and annoyed as he was looking for my order, and I then explained to him that I had spoken to Natasha, explained everything about my order. He lied by saying Natasha didn't communicate anything. He yelled at me, and I made sure I responded the same way he treated me. Wayne was so rude, racist, disrespectful, filthy and pathetic! In my books, I don't tolerate rude behavior, and I made sure to say it to his face that I don't take s**t from anybody. This continued unproductive and incompetent approach is harming the overall reputation of the brand and is not a smart way to execute business overall. This individual has no place especially in the retail space and has no right in any way, shape or form to insult and disrespect customers. This kind of behavior is considered abusive by intimidation and an example of disorderly conduct. The business has a known bad reputation of this constant bad experiences, and unhappy customers. To the entire team at Party Fair -- you're doing a disservice to your community if you continue to display these types of poor business practices. Furthermore, the lack of basic human decency to treat both potential and existing customers with dignity and respect will have negative ramifications long-term. PATHETIC!

I needed last-minute balloons for a party--about 40-50 latex balloons, uninflated. I was initially…read moregoing to try Party City but decided to give this business a chance based on the reviews. To my surprise, the place looked like it was closing down when I walked in. There was barely any inventory. I came in to buy balloons but had almost no options to choose from. I had to order individual balloons from behind the counter, which ended up costing me about $25. (For balloons, this is expensive.) Overall, I wouldn't return here and would suggest looking elsewhere until they restock their inventory.

I purchased a sealed package of party hats. After arriving home, I realized that I did not need…read morethem. I attempted to return the unopened package with the receipt and was told that I could not return hats. I find this unacceptable since the package was not opened and I had the original receipt. The place looks like it is closing down. Many of the shelves are empty. I have been here several times and it always looks this way. Given the poor customer service, I will not be returning to this store again.