I had been seeing another urologist for many years in MD. I was referred to…read moreDr. Jennifer L. Young, M.D. by my primary Dr. Elizabeth Gannon, M.D. Dr. Young was very thorough I explained my history she listened, took notes then asked me questions. Dr. Young's nurse called to schedule an appointment for a cystotomy. I didn't wait more than 5 minutes and a fantastic nurse assisted Dr. Young. The procedure was over and I didn't know it had started. She explained the next steps for treatment in layman's terms. I have all the confidence in the world in Dr. Young. Her greatest attributes are her bedside manner, professionalism, caring, and knowledge.

Firstly, a 5-Stars is NOT enough stars to credit this truly amazingly gifted doctor! Dr.Boyle…read more(Karen Boyle) from Chesapeake Urology is without a doubt the best and experienced professional in her field! I highly recommend her. Just a brief background, I am patient from Pennsylvania who had a previous failed vasectomy reversal performed in Lancaster, Pennsylvania. After careful planning with my wife, we began an intense and thorough evaluations process of finding another doctor to perform and fix my initial failed reversal. After learning of Dr. Boyle's extensive in-depth training, experience with reversals and male infertility, It was immediately clear to us that she was our only choice in helping us restore our hope. Additionally, during our initial phone consultation, Dr. Boyle's compassion, understanding, and confidence reassured our faith as hopeful parents. Secondly, after having an in-person consultation and examination, Dr. Boyle thoroughly explained her approach towards a "Re-do Reversal", in which she confirmed the possibilities and conditions are still feasible, so right then and there, I decided to commit to having a second vasectomy reversal. Thirdly, preparation for the surgery during all phases, pre, on day of, and post-surgery, was thoughtfully crafted to maximize success... Dr. Boyle's carefully and precise planning is designed for optimal success rate and minimal pain/discomfort after the surgery. On the day of surgery, Dr. Boyle creates a sense of comfort, excitement, and trust that will surely make you comfortable knowing you're in great hands! Now, having gone through this procedure before, I am qualified to distinguish between procedures, discomfort, and can vouch 100% that Dr. Boyle's performance was SUPERB!!! After several days, the pain was minimal and less discomforting than my prior recovery... Swelling was minimal, and everything felt "normal" with no abnormal sensations... Within weeks I was confident and trusted Dr. Boyle had restored and successful reconnection, however, only an analysis can confirm my theory! Fast forward 6 weeks and I feel GREAT!!! The healing/recovery was wonderful and perfectly crafted by Dr. Boyle! Lastly, the moment of truth... After 6 weeks an analysis was performed, and results were sent to Dr. Boyle at which point we meet to discuss them... And you guessed, IT WAS A SUCCESS!!!! Sperm count and motility numbers are great. We are all very pleased and excited with the possibilities for a new beginning. Pregnancy is back in our future thanks to our gifted and talented Dr. Boyle! We know there are many great doctors in the world but, Dr. Boyle is one of these rare professionals who is truly born with a gift for her craft and if you wish to have a successful reversal on your first time, please choose Dr. Boyle!!!!! Although, every case is different, you will surely be in the best hands possible if you're considering a vasectomy reversal. To Dr. Boyle, there is not enough words, reviews, or stars that can rate your impeccable wisdom and skillset! You really are a pioneer in your field and your expert that shines above all others...Regardless of the results we are extremely proud to have chosen you for this task and as my only urologist (despite living in PA.) We are blessed...Thank you for what you have returned to us! P.M.

I first encountered Dr. Morrison in the ER CDU. I was impressed with his bedside manner: friendly…read moreand took his time to explain everything. He later performed a removal of a very large kidney stone. I was very impressed that he personally called me the following day to follow up on how I was doing and explained the results of the surgery and recovery process. Very friendly, listens to you, and discusses all the options. I highly recommend Dr. Morrison.

Thorough doctor. Wonderful demeanor. Follows up on any concerns. I appreciate his professionalism…read moreand his pleasant personality.

I was referred to another urologist and had a bad experience there. So I called Dr Sisbarro's…read moreoffice and made an appointment. The difference between the two doctors is night and day. Dr Sisbarro has the ability to smile when he first sees you and immediately put you at ease. He explained everything he did and took the time to answer all my questions and in layman's terms. An awesome experience and I will go back whenever I need a urologist.

Everyone is always so friendly and professional. Dr. Fenig is so easy to communicate with. The…read moreservice is greatband they do a good job of reducing waiting time.

LOVE Dr. Walton! Yes, it can take some time to get an appointment with her, but she is definitely…read moreworth the wait. She's open and friendly and actually LISTENS to what I'm telling her. She was direct in her questions, but also able to make a joke or two to help keep me at ease. She explained everything in detail to be sure I fully understood our next steps. I'm very happy that I was referred to her!

Dr Guo (pronounced gwo) is an excellent urologist available to the people. He calls you personally…read more He fits in emergency appts right away. If you live in MD the entire urology system is owned by the robotic United Urology. The phone system is horrible and you will NOT get a human in the office. UPMC Hanover Urology is very personable. Press 1 and get a human in office. They are super nice and caring. I got through passing three stones with the advice and meds from Dr Guo. I'm grateful he is around and operates a great friendly practice. He even does surgery twice a week if people are miserable passing a stone. I fortunately didn't need it but glad it was an option.

From the owner: UPMC Pinnacle Urology is a leading urology clinic in Hanover, Pennsylvania. This facility provides…read moreurologic services for patients. We provide personalized, compassionate care to every person we serve. As a valued member of the community, we are dedicated to providing the highest quality of care for our patients. For more information about our services, the conditions we treat, and our contact information, please visit our website.

This practice is currently undergoing a multi-week IT transition, and patients are being told to…read more"call back next week" just to schedule appointments. If you try to call anyway, expect to sit on hold for an hour -- and even then there's no guarantee anyone will answer. Even before the transition, the wait times were incredibly long. Frequently over 30 minutes. Appointment access is extremely limited. Existing patients are running about three weeks out for routine visits, and in-office procedures can be pushed 30 days or more. If an urgent issue comes up, you're more likely to end up in the ER than be accommodated here in any reasonable timeframe. Front desk operations -- particularly in Suite 150 -- have been consistently frustrating. On more than one occasion, appointments couldn't be located, and conversations around insurance felt argumentative rather than helpful. There also seemed to be reluctance to work with Veterans Administration healthcare as a primary coverage source, which only added to the difficulty of coordinating care. Once checked in, patients are frequently kept waiting 30-45 minutes beyond their scheduled appointment time, further compounding the practice's broader access and scheduling challenges. From a care standpoint, visits with multiple providers often felt inconclusive, with symptoms leading to more tests and more follow-ups but little diagnostic clarity or direction. Because of the ongoing access, administrative, and care concerns, I have left this group in order to obtain at least adequate and timely medical care -- something this practice has been unable to provide. Also worth noting: their standard online review responses tend to be scripted, directing patients to contact an office manager while citing privacy policies, rather than addressing broader service concerns publicly -- which doesn't inspire much confidence that systemic issues are being resolved.

They did help me with my problems. I called three times and left a message and asked for a call…read moreback. On the third call I threatened to fire them and go to a doctor if they didn't call back. They did call, but clearly did not listen to the three messages. They said they'd call today, but failed. Four calls and still don't have the information I should have received from one call