I got new dentures last year and there terrible. They are so bad I'm still using the temporary…read moreones. The finished ones, she pushed my lower mouth with the wax in it and the sides of the lower denture are fat and don't conform to my mouth and the food goes right up in there. The temp lowers I have fall out after a few bites and eating is miserable. Stay away

Dr. Davis and the entire staff were very friendly, helpful and professional. They sure made process…read moreof getting two implants much easier than I expected. The insurance piece was not difficult either with the help of their knowledge staff. Thank you Dr. Davis and Team!

Wow what an amazing experience with Dr Carlin and his assistant Emily!! They are gentle, kind and…read morehe walks you through every step of the appointment. I received a crown and everything was done within two hours - new crown and all!! NO need for a temporary and to come back! Highly recommend and will never go anywhere else ever again! If you have any dental fears, just know this is the place to go!

Earlier this month I went to Dr. Carlin's office on an emergency basis. I could not have asked for…read morea better dental experience. Both Dr. Carlin and his staff member, Heather St. John made my day! Work done by a previous dentist left me with a loose crown and a loose implant. Dr. Carlin put my fears to rest and when I got up from the dental chair, my teeth looked fabulous. He replaced my two crowns using state of the art dental technology that allows the dentist to create the crown within minutes using CAD-CAM. If you are looking for a dentist, look no more! Not only is Dr. Carlin an expert in his field, but he is a kind man. His office is state of the art, clean and welcoming. Thank you again, Dr. Carlin and Heather St. John. You truly are the BEST!!!

After a lifetime of horrible dental experiences by both dentists and office staff I have FINALLY…read morefound kind caring compassionate supportive dental team at New Baltimore Family Dental. I would 100% recommend Dr Ali and his entire staff to family and friends. I was the person looking for escape routes my whole life from dentists. I had extensive dental work under Dr Ali's care. I now walk into this dental office with absolutely no anxiety and with confidence knowing that I have a whole team of professionals that support me and want the best for me. I finally have a beautiful smile! Thank you Dr Ali and everyone!!! -jen

We had to cancel and reschedule last minute because of a very important meeting. The dentist had…read morethe audacity to call me back and scold me for something out of my control and proceed to hang up on me! Absolutely unbelievable and unprofessional.

Way over priced! Charges extra for everything way over what insurance covered. Nothing is discussed…read moreprior, also sends extra bills after you already paid.

Well this is the best dental office I have ever used. Entire staff is excellent including office…read morestaff, heygenist, and Dr. S. available on weekends & after hours for emergency. HIGHLY RECOMMENDED

I normally don't post reviews unless I'm trying to help promote an awesome business but this needs…read moreto be said and hopefully will save others a big waste of time. I went to Aspen once before and left unsatisfied but I'm desperate and thought I'd give them another chance. The whole franchise has predatory practices. When calling i told them I have a partial. I broke a tooth, I'm trying to schedule with them because I know they have the capability of fixing it in-house. I'm not coming in to be told I can get cool snap ins for the price of a car. I made the appointment for 2 and was called at 1 and was told I can start heading there now...kind of pushy I thought. I get there 145 sign in and wait until 215 when I ask if I can use they're restroom. I'm the only one in the waiting room. While I'm in the bathroom they call me in my phone. I didn't answer. When I came out I asked the receptionist if she called she said yes we wanted to know if you were coming in today. We didn't know you were here. .... the sign in sheet was right in front of her. My name clearly on it and the only one not crossed out. I go in the back get a ton of unnecessary xrays. I'm literally there for one thing. Now here is where they tell me I'm a new patient and need all this. I explained I'm not new, been there before and am not interested in a whole work up I'm in pain and my partial won't stay in. I need an emergency repair. While I will stress they were all nice and seemed happy to be there, they seemed very inexperienced. While holding the xray thing in my mouth the tech kept hitting it with the camera. Not once or twice but multiple times. Then they insist they can't do the repair I'm asking for that I need a denture now, not disputing that bit without going over cost or asking my opinion they move to doing impressions. I didn't object because I'm going to have to do something and if the cost isn't crazy at least I'll have this horrible step out of the way. The first tray is my bottom. ... I'm here for my top. She put so much stuff in it it was in my hair, all over my face and it didn't even turn out. The second attempt was just as bad. They bring in a new tech she did the bottom 2 tops and 2 bite wings. 7 times I had to go through that and if you know you know what I'm complaining about. Next and last phase.... cost. I go up front and sit down. The girl shows me 2 papers. One said $8,511 and the other $29,0000. I'm guessing one tradional and one snap in option. We discussed my insurance. I know my insurance and it covers the denture or at least part. I asked for a breakdown and was told that's all that prints out. It said NOTHING. I asked how much was the periodontal cleaning that they always suggest to everyone. She couldn't tell me and said she will need to put in a ticket and I'll need to come back Monday. I said I can call and was told she rather I come in at 8 am. So essentially, I wasted my entire Friday going there yet again. To use up all of my x. Rays and whatever else they're going to charge my insurance, I still don't have a repair. I still don't have a price list or an idea of what I'm gonna do moving forward. Even if I decide to spend $29000 I'm not confident at all that they are professional or skilled enough to do the job. Gave me nothing for pain or antibiotic to avoid any possible infection. Only out for your money and to bill your insurance whatever they can. *update.. called today to ask for breakdown and was told they do not offer a breakdown of services they will only show computer screen. Not they won't schedule an appointment for work until you accept the fees.... but they can't tell you what they're for. I'm contacting my insurance and letting them know how their in-network dentist operates.

Please listen to the reviews. DO NOT GO HERE. Crooked place that tries to milk you or your…read moreinsurance for every penny they've got. Made me take a bunch of unnecessary x rays and other procedures that I didn't need. Seems like half of the staff don't know what's going on. It's actually disturbing. They tell you one thing over the phone and another in person. I would stay far away from this place. You've been warned

PLEASE READ! I had…read morea deeply troubling experience at Growing Smiles Pediatric Dentistry in Chesterfield, MI. Not only did I encounter discriminatory treatment during my visit, but the customer service was also significantly lacking. The front desk staff was unhelpful and dismissive. They refused to call my son's dental insurance. I called them on speakerphone to confirm it was active. The insurance representative even faxed over his benefits. I saw a front desk girl walk around the corner with a large bag full of shredded paper. They made me wait a bit, then said they never received the fax and that I would need to pay out of pocket. Additionally, the "manager" attempted to contact me after I left the office, the approach was unprofessional and did not address the issues I had raised. Both interactions were extremely unpleasant. To make matters worse, I found that Growing Smiles Pediatric Dentistry is not accredited by the Better Business Bureau (BBB). This lack of accreditation raises concerns about the business's commitment to resolving customer complaints and adhering to industry standards. I STRONGLY advise potential patients and families to consider these issues carefully and explore other options if they have any concerns. My experience was disappointing and frustrating, and I hope the business will take meaningful steps to address these problems and improve its poor service. I would have left ZERO stars. After reading other reviews, I am not surprised. I'm just sad I wasted my time and heartbroken that my son was unable to get an evaluation today.

If I could leave a zero star review I would. This place- the staff is an absolute disgrace. The…read morehygienist had zero patience with my very nervous 5 year old who was being extremely cooperative despite her being impatient and RUDE. She had the audacity, while my son started panicking, to rudely instruct me to "hold him and his hands down" while he was gagging and about to vomit, so she could squirt water in his mouth. Instead of just letting him sit up and catch his breath this is what they expect parents to put up with. We immediately ended the visit. I will never put my kids through that kind of treatment again. Don't treat people let alone CHILDREN like this and expect to get a raving review. I am absolutely disgusted by what we just experienced.

Epitome of customer service!! Entire office staff displayed seamless teamwork creating an true…read moreefficiency. Genuine compassion from everyone during my visit. From the front office to Victoria, Dr Beck's assistant who actively listening and empathic during the procedure. No to forget the efficient checkout process. Added benefit -office followed up with a call to confirm my status

This review is regarding the billing department. My experience with the my extraction was amazing,…read moreeveryone was very nice and kind, which is another reason I am just left stunned by what just happened, So here is something that just happened to me that has my mind blown wide open!! Lakeshore Oral Surgery in Chesterfield, Mi I just called the billing department over there to ask about this bill. To explain that I have been receiving these invoices with amount due being $0.00 until this week when I got an invoice for $795.00. Threatening collections. I swear I was nice and attempting to explain my confusion, and that I have the voicemail from Jan. 31, 2024 from LOS confirming my insurance determination to pay for my tooth attraction...WELL I was met with the most nasty, rude lady ever!! She said they have spoken to me several times and that I was rude and hung up on them. I told her there was NO way that was me! I have not spoken to them since the day I left their office. She says, and loudly, "She see's it in her notes right here that they have talked to me and that I hung up on them". So I ask her for the phone number they called, which she says "We have the right number!" She tells me that I was not insured at the time of the extraction, which I tell her that is impossible! I have never been without coverage! I had just used my insurance two days prior to the surgery, can she please read me the numbers she has for my insurance..again I am met with attitude and rudeness! Now I am just dumbfounded!! I mean why is this lady being so damn nasty to me?? I am not being rude or loud, I am trying to understand what the hell is happening. I mean they must have something wrote down wrong, flipped a number some where. I am just trying to help them fix whatever is wrong. She then tells me I will have to speak to her office manager, to which I agree. She then tells me she (the office manager) will have to call me back, she is out of the office today. Of course I want to check and make sure she has my correct phone number on file, after all i was just told they have talked to me several times and I hung up on them (all of which is not true, NOT ME)...and I swear on a stack on bibles this woman starts yelling at me that she has the correct number, me, "Can you please read it to me so I can verify?" Her, "I have caller id, we have to correct number" She says this loud and so super snarky. I have her on speaker phone, my son, who was across the room calls her a Bitch, she hears it and starts in with that...I ask for her name, she will not give it to me. She is still rambling on about being called a Bitch from my kid, not even me. I ask again for her name and she hung up on me. So I am left sitting here wondering what the hell just happened??? All I was trying to do was verify they had the correct numbers, that there has been a billing mix up on their end and help try to fix it..and I was met with the meanest, rudest person I have yet to encounter in my 57 years!!

From the first visit which was an emergency tooth pulling, this dental office was pleasant and…read morehelpful. My dentist, Dr. Torres is personable and friendly and does everything he can to do what is needed without breaking the bank. I recommend Dr. Torres and Anchor Bay Dental Associates if you want a good dental experience.

From the owner: Here at Anchor Bay Family Dental, we believe that a smile tells a thousand words, and we are…read morededicated to giving our patients high-quality dental care. We offer a full range of dental services, so all of your family's needs are met under one roof. Our goal is for you to leave our office with a memorable and enjoyable dental experience, which is why our welcoming and compassionate staff will do everything they can to make you feel right at home.

Horrible front desk staff. Called to get my daughter an appointment and quote for the cost of the…read morevisit. I was told that they don't do that over the phone and it's "policy". After explaining I'm paying cash and would appreciate a heads up on the cost so I wouldn't be surprised and waste their time or my time. She very reluctantly gave me a quote but the whole experience for being a new patient was terrible! They must not need new patients if that's how they act over the phone.

I i am a patient of Dr. Paton and he is great, and the…read morereceptionists (especially Sue) are very helpful and caring!