I was with my former dentist for 40 years and opted to move back to New Baltimore. That said, one…read moreof the first items on my new agenda was to find a new dentist. Much to my delight I discovered Dr. Craig Lenhausen and his assistant/sister Adele. I could not have made a better decision, the transition was flawless and my first visit was extraordinary. Thanks, Randall M. Gave

Way over priced! Charges extra for everything way over what insurance covered. Nothing is discussed…read moreprior, also sends extra bills after you already paid.

Well this is the best dental office I have ever used. Entire staff is excellent including office…read morestaff, heygenist, and Dr. S. available on weekends & after hours for emergency. HIGHLY RECOMMENDED

Horrible front desk staff. Called to get my daughter an appointment and quote for the cost of the…read morevisit. I was told that they don't do that over the phone and it's "policy". After explaining I'm paying cash and would appreciate a heads up on the cost so I wouldn't be surprised and waste their time or my time. She very reluctantly gave me a quote but the whole experience for being a new patient was terrible! They must not need new patients if that's how they act over the phone.

I i am a patient of Dr. Paton and he is great, and the…read morereceptionists (especially Sue) are very helpful and caring!

AVOID!!!! They ignored my request to decline additional…read morehealth screening. I even asked him "do you need it for insurance purposes and the dentist said no." The dentist then proceeded to tell me that I have no right to privacy for any of my health. Even though I'm there for my oral health not my blood pressure. Needless to say, they actually drove me to incivility, which is uncharacteristic for me. They have recently been bought out and are no longer a small family friendly practice. They are also staffing up very, very heavy, so of course, we're seeing an increase in prices and it's taking longer to get in and out of ,and they had a habit of losing appointments too. Side note: Jacki was an awesome hygienist. She is also the only ONE they have left. I think that is another big tell that there are big problems at this place.

I switched my children to a different dental after the first appointment!! Any dentist office that…read moremakes you wait in the waiting room while your child is back there with them ALONE stay tf away. Who knows what they did to my 4 year old at the time.. his first time going there he had a cavity and they took him alone, (not cool to have kids alone without their parents there to see what is actually going on behind closed doors) not telling me how much they numbed him but later on we went home, He had an allergic reaction which scared the crap out of me (this never happened before) His tongue got huge and his lip was huger so I called the Dentist. they did NOT care at all. They had said that the doctor there would give me a call to see how he was doing... like what? Total joke!! I called to see what to do for my child that had an allergic reaction and to see if they would tell me how much of a dose he got. They said all calm like "yea your son was very hard to numb so he got the max dose" ummm ... what? Not 1 fkn person to inform me of ANYTHING!! He's 4 years old and his parent is just in the other room with no consent of informing me with him being hard to numb.. no wonder why he swelled up like a fkn balloon.. ugh but of course no dr called to see how my son was doing. It was just another day to them. Everything there made me feel very uncomfortable. There was no way in absolute hell I would take myself or my children there ever again!!! we are much happier where we're at now. Stay away from this place. They don't care about you and will do whatever to your child because you're not in the room. Just weird and creepy. Only weirdos do that shit.. only place out of like 15 dentist offices I been to that can't have parents in the room with your child getting service. KEEP YOUR BABIES FAR AWAY!!

I'm not sure if Yelping dentists is a thing, but this review has been a long time coming…read more I've been seeing Dr. Peter Carlin since I was a toddler. He's the only dentist I've ever seen and I plan on keeping it that way for the future. He's even out of my network for my dental insurance so you know I mean business when I pay that higher copay just to see him! What I love about Dr. Carlin and his staff is that they're always so welcoming and accommodating. They truly treat me like family! 2 years ago I had a freak running injury where I tripped and face-planted. I busted up my lips and two front teeth badly. That day he took me in immediately and did the most amazing job repairing my teeth. His staff gave me plenty of ice and even had milk and snacks on hand so I could take some Motrin for the immediate swelling. You can't even tell they're not my real teeth! 2 years later and I just had my 6 month dental cleaning. I mentioned that my two front teeth are doing well but there was minimal staining on them from the accident. Dr. Carlin is now going to do some more dental work to make them good as new .... to no extra charge to me. Beyond blessed to have such a wonderful and caring dentist! Highly recommend him if you're in the Chesterfield area! Heather and Rose are fantastic hygienists as well!

Dr Schesnuk is the only dentist I've ever referred a friend or family member to. He does amazing…read morework and is very affordable. He tells you upfront what the costs will be. He will also do everything he can to try to save you some money by offering alternative treatment options. The office staff is great too. They truly do care about their patients. They will do everything they can to squeeze you in if an emergency situation comes up. He will be our family dentist as long as we are living in Michigan.

Everyone was so nice there. They explained everything they were doing and answered all my questions…read moreso I understood.

The absolute worst experience. Made my appointment over 2 weeks before and when I arrive they tell…read moreme my Delta Insurance is not accepted. This is after filling all paperwork online and submitting. Logging into my member site for Delta they are third name down. The receptionist only shrugged and said I don't know but we don't accept it. Don't waste your time here. They are a joke. Looks like a hole in the wall fly by night shop. Only a few folding chairs in the waiting room. Terrible hacks

I would stay as far away from this place as possible. I came in for a filling, gave it a couple…read moreweeks and was feeling a lot of pain, made a follow up to see what was wrong. The filling was too high. After a week of that appointment I was in the absolute worse tooth pain I have ever experienced. I called back to schedule another post op appointment due to the pain, Dr. Grzywacz tried referring me to an endodontist and wrote me a referral. Mind you, before I had this appointment I had no other issues with any teeth, I didn't accept the referral. I called them back the next day and scheduled a second post op appointment, sure enough when Dr. Grzywacz walks in he says, "yep it does look like it's still too high"...the dude tried to refer me to a specialist the day before, so had I listened to him, it would have been a waste of time and money, and possibly more complications. After he adjusted the tooth, my entire bite ended up being off. Then Dr. Dion comes in, examines my mouth, tells me she can't fix my bite because I need braces..I came in for a filling, I don't need or want braces, not to sound prideful but I get compliments on my smile and my teeth aren't messed up, so I'll pass on the braces..but again trying to refer somewhere else and not solve a problem they create. She just kept insisting there was nothing they could do. I regret ever spending my money here. Dr Grzywacz is not even on the website for doctors at this office or any of its locations. I wish could rewind the clock and stay away from this place, this was the worst dental experience I have ever had.

this place does good work but they wanted to charge me $10,000 to fix my teeth. I went to another…read moredentist and didn't pay a dollar and then I called there to get the number to their other office and not one person there can give me any information place needs to get their shit together

I normally don't post reviews unless I'm trying to help promote an awesome business but this needs…read moreto be said and hopefully will save others a big waste of time. I went to Aspen once before and left unsatisfied but I'm desperate and thought I'd give them another chance. The whole franchise has predatory practices. When calling i told them I have a partial. I broke a tooth, I'm trying to schedule with them because I know they have the capability of fixing it in-house. I'm not coming in to be told I can get cool snap ins for the price of a car. I made the appointment for 2 and was called at 1 and was told I can start heading there now...kind of pushy I thought. I get there 145 sign in and wait until 215 when I ask if I can use they're restroom. I'm the only one in the waiting room. While I'm in the bathroom they call me in my phone. I didn't answer. When I came out I asked the receptionist if she called she said yes we wanted to know if you were coming in today. We didn't know you were here. .... the sign in sheet was right in front of her. My name clearly on it and the only one not crossed out. I go in the back get a ton of unnecessary xrays. I'm literally there for one thing. Now here is where they tell me I'm a new patient and need all this. I explained I'm not new, been there before and am not interested in a whole work up I'm in pain and my partial won't stay in. I need an emergency repair. While I will stress they were all nice and seemed happy to be there, they seemed very inexperienced. While holding the xray thing in my mouth the tech kept hitting it with the camera. Not once or twice but multiple times. Then they insist they can't do the repair I'm asking for that I need a denture now, not disputing that bit without going over cost or asking my opinion they move to doing impressions. I didn't object because I'm going to have to do something and if the cost isn't crazy at least I'll have this horrible step out of the way. The first tray is my bottom. ... I'm here for my top. She put so much stuff in it it was in my hair, all over my face and it didn't even turn out. The second attempt was just as bad. They bring in a new tech she did the bottom 2 tops and 2 bite wings. 7 times I had to go through that and if you know you know what I'm complaining about. Next and last phase.... cost. I go up front and sit down. The girl shows me 2 papers. One said $8,511 and the other $29,0000. I'm guessing one tradional and one snap in option. We discussed my insurance. I know my insurance and it covers the denture or at least part. I asked for a breakdown and was told that's all that prints out. It said NOTHING. I asked how much was the periodontal cleaning that they always suggest to everyone. She couldn't tell me and said she will need to put in a ticket and I'll need to come back Monday. I said I can call and was told she rather I come in at 8 am. So essentially, I wasted my entire Friday going there yet again. To use up all of my x. Rays and whatever else they're going to charge my insurance, I still don't have a repair. I still don't have a price list or an idea of what I'm gonna do moving forward. Even if I decide to spend $29000 I'm not confident at all that they are professional or skilled enough to do the job. Gave me nothing for pain or antibiotic to avoid any possible infection. Only out for your money and to bill your insurance whatever they can. *update.. called today to ask for breakdown and was told they do not offer a breakdown of services they will only show computer screen. Not they won't schedule an appointment for work until you accept the fees.... but they can't tell you what they're for. I'm contacting my insurance and letting them know how their in-network dentist operates.

Whatever you do, do not go to Aspen Dental. They do not care about your well-being. They only…read morecare about how much money the can get out of you/your insurance. Came in on a Tuesday because my gums surrounding lower left wisdom tooth was clearly infected. Was in pain and gums were very swollen, to the point they were covering a significant portion of the tooth. I was leaving for a week long vacation on Friday, so I asked if it was possible to treat the infection and then to schedule the extraction for when I returned from vacation. Was told no, both my lower wisdom teeth had to come out asap. I asked if I needed to be put under for the procedure (I did not state that I was against this, I just wanted to mentally prepare myself and arrange for a ride if needed) and was told it was not necessary. Dr. scheduled me to come back Thursday morning for extraction. They gave me an oral rinse and a promise that they'd submit a prescription for Motrin that night. The prescription was never submitted so I had to call back in the morning and wait until the afternoon for medication. Medication still did not clear the pain, as my gums were very infected and inflamed. Oral rinse did nothing to help with pain. Extraction was very difficult. Requested gas prior to numbing injection but was told they just did not have any! Injection was EXTREMELY painful. Had to be numbed again in middle of procedure. Was informed that my lower left wisdom tooth had to be broken into pieces to remove because it was embedded in the bone. With all the x-rays taken at my initial visit, this should have been clear to see. After injection wore off, I was in intense pain all night. Had to call in the am to request antibiotics and a stronger pain killer. Not sure why antibiotics weren't prescribed right away, seeing as gums were infected. At first I didn't question it, because I figured the dentist was the expert. But now I suspect it's because dentist was worried that if antibiotics started to make me feel better, I might cancel the extraction. Have read several online complaints after extraction claiming that Aspen dentist are paid commissions by the procedure. But still not sure why antibiotics weren't prescribed for immediately after the extraction at the very least. After 3 days, my stitches fell out because my gums were simply too infected to hold them in. After 5 days, I had to seek a dentist in the area I was on vacation in. He informed me that: 1. I should have been placed on an antibiotic immediately after my first visit. 2. My gums were way more inflamed than they should be 5 days post extraction. 3. A general dentist should never have attempted to extract a tooth embedded in the bone. I should have been referred to an oral surgeon. 4. I have nerve damage from the procedure and I have to see an oral surgeon to assess the extent of the damage and if it will require surgery to correct (if it even can be corrected). It has been 10 days since the extraction and I am in pain around the clock. So much so, that I have not been able to sleep more than 3 hours a night. I spent the majority of my vacation sitting in the hotel, alternating heat packs and cold packs on my jaw and sobbing. I can barely open my mouth. My lower lip and chin still have a numb sensation. Whenever a slight breeze hits my face, my chin burns and contracts painfully from the nerve damage. My gums surrounding the extraction are still bright red and the opening has barely begun to close. The left side of my face is still swollen. Thank God I will be seeing an oral surgeon tomorrow. This dentist should have known better, and I fully suspect that she did. She should have referred me to an oral surgeon, but she never warned me that this extraction could be beyond her skill level and the possible complications I would face. Also, they tried to tack on a $150 electric toothbrush and $3,000 invisilign. Dentist I saw on vacation said there is no way my teeth need invisilign. Learn from my mistake. Do not go to Aspen Dental. I only went here because this was the only dentist I called that could see me in less than 2 weeks. Now I see why.

Wow what an amazing experience with Dr Carlin and his assistant Emily!! They are gentle, kind and…read morehe walks you through every step of the appointment. I received a crown and everything was done within two hours - new crown and all!! NO need for a temporary and to come back! Highly recommend and will never go anywhere else ever again! If you have any dental fears, just know this is the place to go!

Earlier this month I went to Dr. Carlin's office on an emergency basis. I could not have asked for…read morea better dental experience. Both Dr. Carlin and his staff member, Heather St. John made my day! Work done by a previous dentist left me with a loose crown and a loose implant. Dr. Carlin put my fears to rest and when I got up from the dental chair, my teeth looked fabulous. He replaced my two crowns using state of the art dental technology that allows the dentist to create the crown within minutes using CAD-CAM. If you are looking for a dentist, look no more! Not only is Dr. Carlin an expert in his field, but he is a kind man. His office is state of the art, clean and welcoming. Thank you again, Dr. Carlin and Heather St. John. You truly are the BEST!!!

after being a patient for almost 25 years I recently left dr. zemens because of my dissatisfaction…read morewith some implant work she provided. I had 2 upper teeth pulled and expected 2 crowns to replace the lost teeth but only received 1, leaving a huge gap. After finding a new Dentist and visiting 1 other I was told by both Dentist that the work she provided should have cost me no more than $1,100.00 but was charged almost $2,300.00. (which was not covered by insurance) In my conversations with her office I was told that if wanted to speak with her regarding the work I would have to make an appointment for her to explain why she did what she did forcing me to pay for an office visit. So if you decide to have dr.zemens become your dentist hold on to your wallet come billing time!

Courteous, patient professional friendly and fast! I had 2 fillings, both repairs and redone some…read moreother stuff, along with paperwork and set up I was in and out under 45 mins! Single best dental experience!! Super happy I found Dr Zemens and her team!