The TEAM!!! Ryan and his team of associates are great people who work hard to take care of ALL of…read moreour insurance needs. We have been working with them for about 4 years and we are very satisfied with their services. Fast and prompt answers and easy to add or drop coverage as needed. Best pricing too. Previously I went through a life long friend for all my insurance needs. But he and his team got complacent and didn't shop around for the best prices anymore. Ryan Paulson and his team have fulfilled all of our needs for houses in different states and the fleet of vehicles that we own and drive. Ashland from Ryan's office is also very awesome to work with and she has always taken care of my unusual situation and insurance needs. Thank you Ryan and your Team!!!

Ashlynn is the best insurance gal I've ever worked with! She goes above and beyond! She is patient,…read morehelpful and takes the time to explain. She gets back to you and genuinely cares about her customers and their needs. I Highly recommend her!

Upon looking for house and auto insurance, we came across State Farm and Doug Menely, as well as…read morehis office staff, Ann. We couldn't be happier! Ann was extremely efficient at processing our paperwork, AND friendly -- to the point of saying hi to us out-of-context at the local vet! They're situated in a lovely historic house/professional building in the center of Sellwood with easy parking. And, the best part? Their rates were 1/3 the price of Liberty Mutual. Awesome!

Based on our experience this branch of State Farm is unsatisfactory. The level of customer care we…read morereceived from the office clerk is below average. She is like the telemarketer that never stops calling. Every transaction was stressful. She constantly made us feel if we did not get the coverage SHE wanted us to have, we would lose everything. The only reason they were our agent momentarily was because our agent of almost 10 years retired. In the end, we went to another agent. Four years ago the reviews they received may have been deserved. However, based on our experience 1 STAR is a stretch.

I have insurance with Lowell and his team for over 15 years. They are the best. I have never…read moreeven met him in person or been to his office, but they know me by name every time I call. They are always extremely helpful and responsive by telephone. I have no idea if Farmers is the cheapest, but I don't care because of the service I get from Lowell.

Before I stopped by Mosaic Insurance I had little to no knowledge on how it all worked. When I met…read moreEdward (Eddie as he asked me to call him) for the first time he explained to me everything that I wanted to know and needed to know. He was really inviting and an authentic person and was really appreciative. Not only did he get me a really affordable quote for me, but he educated me on how I can keep my rates low. This is a wonderful business where I felt welcome. Thank you Mosaic Insurance!

They got me the exact insurance I needed and made sure it had all the nuts and bolts. They spent…read moremutiple phone conversations changing it and making sure it was my perfect plan. It was affordable and cheaper than what I already had with more benefits on it. These guys were easy and painless to work with.

Joe and his staff are wonderful. They have always been quick to respond to any questions or…read moreconcerns that we have. They go out of their way to make sure that we are taken care of in the best possible way.

Joe Swift is awesome and a great agent, unfortunately he is out of town. Lori his current manager…read moreis the worst at her job. Having many policies and happy with my current service and tried to add a car to my existing policy's. She hung up on me, treated me horribly, condescending and rude. I am just trying to get coverage and spend money. I am now on the phone with another company trying to get coverage. they are very nice and helpful and will be happy with my six + policies. Sorry that Joe is not available to help me. he was and always amazing. Do not use this office, they do not listen to what the customer wants.

From the get-go, it seemed like Chris did the bare minimum. He wasn't proactive or particularly…read morefriendly, and when we moved recently, he screwed it up (changed our mailing address but not our residential/covered address!) and then became completely unresponsive. Emailed him at least 4 times over several weeks and received no response. When I called customer service, the bot tried to transfer me to our assigned agent but then immediately said "your agent's office is unavailable due to unforeseen circumstances" and transferred me to the general support team instead--so I'm not sure what's going on over there. The woman from the support team was much friendlier than he ever was. We are now with a new agent.

Isabella at State Farm has helped me for the past 2 years and has been nothing short of…read moreexceptional. She has truly been the best agent I've ever worked with. I always get prompt service via email or phone. My questions are always answered in a very clear and helpful fashion. I feel she helps me find the best policies and expenses for my needs/ has helped me save money and still maintain good coverage. I have 5 policies with State Farm at very fair rates. They have covered significant expenses for 2 car accidents for me in past with no issue. I highly recommend State Farm and working with Isabella.

I've been a State Farm customer for 20 years with zero claims, and now, for my first claim, I had…read morethe worst experience with adjuster Darrell Farah. The tone and disrespect I received are completely unacceptable. After being a loyal customer for so long, this shows they don't care about my business. I also called to speak to someone about this and got nowhere. I was told, "Oh, I'm sorry about your experience, but I wasn't there to witness it," and then told there's nothing they can do. This is terrible customer service. It's clear they don't value their customers or care about how their representatives treat them.

I had an unusual request for them. And instead of them just pushing me off like another State Farm…read moreagency did. Tonya was super friendly & kind to me. And she took my information down and said she would research it and get back with me. I got a text back from her a short time later and she was excited and she said I have exciting news for you! And I was so thrilled!! So I told her to run the quote for me and the price was cheaper than what I was expecting and I said Yes to the policy!!! We never now when life can change drastically for us. And it's a hard change to accept when you have to go to motorized scooters or motorized chairs as aides to help get around. It's awesome to know that Statefarm has coverage for these items because there expensive like vehicles. So Thank you State Farm for the coverage protection and Thank you to this Awesome agency for researching it for me and making me feel special!! I look forward to working with you guys! Have a blessed day

Since 1978 we paid Chet Hill for our Safeco Insurance. 41 years. We had two issues in the past…read morefew years, a bobcat ran on the freeway and broke the under frame of our 2096 Honda and a landscaper piled small boulders in the dark in front of my car which I did not see and drove over. Two claims in many years. Our rates increased to $4800 per year for our 3 cars, the Honda, my 2013 Ford C Max with 30k miles, and a third car 2012 Toyota. We tried to obtain a reduction. Nope. We finally got a quote from a State Farm, an identical policy was $2400. Yes fifty percent less. I called Chet Hill, they could not match it. I had already paid the September six month bill of $2400, we cancelled in November and a refund of $1500 was returned. I believe we were double billed for three years. I also inquired through Costco and was offered the same policy for $2100 but am sticking with State Farm for now. Shame on you Chet Hill. Arlie would be angry with you!

New to the Chet Hill family…read more My wife and I decided to go with Chet Hill Insurance a few years back and it has been a great experience. They came out and met us for coffee and went through all the insurance opportunities we had available... Any time we have a question, Colton and Jason are easy to get ahold of and enjoyable to talk to. What we appreciate the most is the number of different insurance companies we are able to choose from through Chet Hill; for example, just with life insurance, we had about 50 different company options. We were so satisfied we had our parents and friends go talk to Colton and Jason and now Chet Hill provides policies for them as well.