Fixed a snowblower for me in a short time. Reasonable price. Good communication. Would recommend…read morethem highly.

They did a great job fixing my snow blower. Everything went as expected. I deepened the snow blower…read moreto the business but they have pick up and delivery services.

I use them for a job on Southfield lincoln park they delivered a lift for me. I sat there for four…read moreor five hours for Mechanic to come back out. I explained to him he I'm not paying for this so they gave you the lift for free and on my next job, they sent me up.

Lady at the counter is rude! They have a dog in there that barks constantly. So when you're trying…read moreto rent equipment and have a conversation all you hear is a dog barking. Not very professional for such a large company. Not sure who is in charge of this location but I sure hope they do something about this.

Went there to look for a certain plant and the employee took me right to them. Went into the office…read moreto pay for them and had a few questions and the lady behind the counter was able to answer all my questions.

Called Tuesday for 3 yards of beautiful garden soil. Delivery for Thursday am. 8:30 the nicest guy…read morearrives, calls and waits for us to move our truck and dumps it precisely where we asked him. Super nice guy. This is our third year of doing business with Carefree and we will never go with anyone else thank you all again so much. And I should do a shout out to the sweet girl that answers the phone that was so busy the other day and we just kept going back-and-forth that she got everything handled and jammed on it LOL we highly recommend this company.

Michigan CAT - no, it's not any kind of feline care facility. This is an authorized dealer and…read morerepair facility for Caterpillar Corp. Their location right off of I-75 at the exit 34A makes it very easy to get to. I bought a semi-truck with a CAT engine a couple years ago. I wanted to get it in on a dynamometer in order to get a good health check of the engine. Since then, I have contacted the Novi location, then finally their Metro South location (Brownstown Township). Each time I was unable to schedule an appointment. In the truck world, engine repair can be performed at most any decent repair facility, but dyno testing with all the proprietary electronics has to be done at an authorized dealer. First off - it is difficult to get in here on the dynamometer, same goes for their Novi location. Scheduling is '1st come, 1st served', so no matter what, seven to ten days is what you hear whenever you call for a Dyno appointment. Luckily, I am out of town for a week and will just have to idle my truck at Michigan CAT. I hope it's closer to 7 days and not 10. When I visited, I found their truck repair facility to be neat and clean, with various trucks in the process of being repaired. Truck parking outside the gates was pretty full, but with 7 to 10 days worth of customers parking outside, I can see why. Of course, they also repair any and all equipment produced by the Caterpillar Corp., and that equipment was parked inside the gates. My next review will talk about the repairs and overall service experience. Stay tuned .....

I called the store originally for a lawn mower filter, went in, they sold me one - and basically…read moreshowed me how to install it. (The price was very competitive too). I called again about getting a replacement carburetor, and they had them on hand as well. I went into the store yet again, now inquiring about a new gas line for my mower, and they not only assured me that the one I had would work, they explained how to install and how to shorten it, if needed, and gave me an extra gas line - just in case. These guys; father and son, supported my lawn mower repair journey and were so kind and encouraging.

Great people, great work, fair pricing and quick turnaround. Highly recommended!! Thank you for the…read moregood work on my Toro!

Put a hole in my drywall trying to get a couch out the front door. The guy tried to charge me to…read morefix. When I complained to his manager, he told me that the guy was an independent contractor, he wasn't responsible for it, and that "accidents happen."

Would recommend this company to everyone! Called them this morning for service and they were at my…read morehouse within hours! Can't ask for better than that. There price was reasonable also, which was a BONUS! Thanks for the great work!

Very professional group to work with. Had a small issue with some product and they went above and…read morebeyond to make sure we were happy in a very timely manner. I will definitely be using them going forward.

LOTS of variety & price points but not very female friendly. Customers expected to find their own…read moreway around/help themselves. Standing in line was necessary for questions about what customers see, for example, differences in garden wall ideas/pavers.

Fantastic service on my lawn tractor! The technician listened respectfully to my suggestions,…read moreaddressed all of my specific questions, and quickly found the root cause of my concerns. They took care of the engine cutting out, resolved the oil burn-off issue on startup, and replaced the housing gasket. It is incredibly convenient to get honest, expert on-site repair without having to haul heavy equipment to a shop. Highly recommended!

It's a great concept but the techs (not Andy) were not all that friendly and you need to know that…read morethe $110/hour will be PER TECH even though this is not spelled out anywhere on the paperwork. Surprise! Was disappointed when I got the bill. Andy is a nice guy and it's a great concept but prices are much too high. Techs didn't communicate with me before they left and did not even offer to fix things they found. I learned of the problem later basically when being billed. Disappointed.