Went to this location for the first time and was blown away at their speed, friendliness, and…read morequality of work. Will be returning for future oil changes.

Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

There's a middle eastern guy around 25-30 years old who is one of the most rudest people I have…read moreever encountered. He works mostly night shifts. I've seen him a couple of times and each time he was always rude but I never thought it was enough to write a review. This happened a couple weeks ago, it was in the morning. I stepped in the store and said hello, the guy just stared at me and said nothing. I wanted to grab a buzzball. The guy followed and chased me down, and asked me in an intimidating tone what was I doing. I replied saying I wanted to buy alcohol. He scoffed and asked me multiple times if I was from the U.S or a U.S citizen... like what does that have anything to do with me buying a buzzball? I was dumbfounded, I didn't know what he meant. He also got super close to me, which I had to take a few steps back because he was making me nervous. To be fair it was early in the morning and I didn't know there was a certain time you could or couldn't buy alcohol. But I honestly didn't know, I just turned 21 last year. The fact that him, being a brown person asking another brown person if they're from the U.S. It's unbelievable and hilarious. There was a completely different and better way to handle this situation, I wasn't rude at all. So I don't understand why I was treated the way I was treated here. If he would've just said 'hey, we can't sell you that until X o' clock .' I would've been cool and come back at a different time. Train your employees to have better customer service and educate them that people CAN be a U.S citizen and make a stupid honest mistake like I did. Instead of making ignorant and racist remarks. This used to be my go-to gas station for snacks and gas. But time after time again they never disappoint in making you feel like snot.

I find this gas station to be in a very convenient location. It's across the street from Safeway,…read morevery close to the freeway entrance, and close to Mountlake Terrace High School. I have never had a negative experience here, except sometimes around 10:30-noonish there will be a man looking at the garbage which is a tad bit out of the usual but a flex. Prices are great, and I find any Arco in the area (Lynnwood/ MLT/ Mukilteo) to be cleaner and feel safer we than most gas stations, and all of them are usually the cheapest which is great. I've never had a line longer than 2 people inside.

Service personnel are kind, it's a little older gas station needs cleaning outside. You can pay at…read morethe pump or at the clerk booth. Prices are very good compared to $4.69 and up elsewhere. I would recommend this location. For a quick refill on fuel. Diesel prices are $3.99 as well. Regular is $3.99. No complaints just a little dirty around the clerks area and trash receptacle on that day. You can also use your Fred Meyer Kroger QFC points for extra fuel reduction if you have points from shopping connected.

I tried to pump gas, but the screen said it was being used. Huh? I went to the guy employed by you…read more He shouted at me multiple times until another woman came and she told him never to speak to a woman that way. He demanded that he wasn't shouting until a rather large man came to my assistance. He just stood beside me, which caused your guy to stop. I have gotten gasoline from you for years but not today, so this was shocking. He must be retrained! I am going to take a break from your store and gas. services for a while.

Super cool tunnel wash option. A less busier option than the larger/cooler location east across…read moreI-5. Pretty neat with 3 solid options to choose from. Convenient location in a busy area with option to self-serve. I think I got the basic or medium one. For a light-medium soiled car like my early-gen small SUV (Subaru Forester), it did a great job. I especially like the softer bristles & slower spin (compared to most competition) which I think is perfectly adequate for loosening your every-day dust & grime AND in addition to less cabin noise and I think saves their energy bill. I do recommend all folding mirrors fold in to avoid accidental mirror damage (one of mine flipped forward); normally I do it or ask staff to do it but they forgot. during the drying area be ready to turn right in the narrow exit (stone wall against left corner). Staff was ok.

Clean outside dnd always a great price with the fuel rewards. Easy in/out this location also has a…read morecar wash! I recommend this Gas Station.

I was sad to see the long time owners go, but the new owners are absolutely amazing! They are…read morecleaning the place up and the prices are great. If you are local to the MLT/Lake Forest Park area this your spot. I will give them all my business forever!! Go Kraken

great store great owners, heard they are closing sunday nov30th 2025, very very sad day, just one…read moreof the kinda stores you get to know the owners and they know you, terrible loss to the city of mounlake terrace

Stopped in to get some Powerades. The clerk was super cool and fast…read more Parking lot was clean.

I would not even give a review, although I have to to warn the community about the female worker…read morethat I encountered there today. I stopped at that shell for $20 in gas and smokes. She didn't ask me which type of gas I would like(as most shell stations do.) After complimenting her hat, putting in my Fred Meyer's reward card to get a $.20 discount, and paid for my purchases. When I went to the pump, I pressed the lowest grade of gas, insert the hose, and clipped the clamp so it would flow without me holding and turned around to see that it was pumping the highest grade gas at $3.48!! It only had pumped $3.62 .035 gallons of gas. I was floored since I had tried to get the most gas for my money. I walked back inside and asked if she had pressed the button inside for the highest grade, she rolled her eyes, and walked outside with me to see for herself claiming she couldn't press any buttons(how does she do pre pays then?) Looking at my pump, she told me I must have pressed the high grade pump.She said I must not have been paying attention. That was NOT the situation at all. I never buy high grade, I'm on a very limited budget, and to clear up mistakes, the buttons are completely apart from each other, not next to each other. She threatened to put the hose back into the holder saying once she does it resets the pump and my money is lost. I told her she has no right to do this. I told her if she pressed the buttons inside as I told her I knew others that worked at other Shell stations, she told me "NEVER!" And walked quickly away. I followed her asking if there was a resolution we could come to, as the high grade gas was not going to get me more that 3 gallons at $20, and with my discount and low grade it would've given me over 8 gallons! That's a huge difference when your taking a sick child to Childrens hospital 3x a week. I'm needing as much gas as possible! She refused to try to take any suggestions of closing out the amount used and recharge me for the right gas and make this right for me. Again no resolution. Then my pump was locked. I had asked to talk to a manager, she said she was the manager, I asked for the supervisor, she claimed they didn't have one. I asked for the owner, she said he never showed up or ever came there. I asked who hired her, she said to "shut up, I was pissing her off!" I was left to my only solution of calling the non emergency Lynwood Police line to figure out what to do. What an ordeal. I had to walk into the store with the officer on the phone on speaker to get her to turn on the gas, as it is considered a Civil matter and the police aren't able to come out for a matter as this when a business steals from you, but when a person steals from a business they can come!?! What is the difference? I know it seems petty, and I was very calm(especially watching her get really out of control!) But I felt really ripped off, my choice taken away from me, and the inability for me to get the best deal for my money. Now my reward money from Fred Meyers are gone, and by the time I got home, the gas was already almost gone, when I should have still should have had 1/4-1/2 tank left. But the amount I spent for the gas was far too much. This was quite a disturbing situation. Now I have the owners number and can contact him about the "Manager" and let him know about the person who is taking others choices away from them, and then is very combative, aggressive, and verbally assaulting to his customers. I suggest you purchase a gift card and pay outside so you have direct control of your options. It still doesn't help if you need assistance with the pumps though. I hope this helps.

Clean store .., friendly stuff .., Good Customer Service…read more Fresh fried chicken and very cheap

Customer service needs some training. I came to buy a car wash and the discounted gas. The female…read morecustomer service told me that she was not able to do it because car wash was done for today. Ok. I went, vacuumed the car and then saw that the car wash was working. I washed the car and came with the receipt to buy the discounted gas. The same female customer service told that she could not do it. I had to buy the car wash again plus the gas. I told her that she could not sell me the same thing 5 minutes ago. She was, oh well!

Pretty clean. Tried…read morethe spicy beef quesadilla. Taste like frozen burritos as far as filling but the wrap was better.

Grest gas and people. Great coffee, goodies.....great propane. Great air services. Great locations…read moreto freeway.

Absolutely disgusting service. Learn manners! How dare you push me out of your shop when I very…read morepolitely asked you a question.

Everything is marked up higher then nearby convince stores. Isles are a mess store is not clean…read more Staff are not friendly. No garbage can available to use. Store front looks neglected.

We catch you lacking your cooked we dropped the slushy and its on sight he scammed me for my changeread more