The staff was amazing and really went above and beyond for my girl! She is always anxious and…read morereally scared of the vet and this is the first time i've ever see her calm at a vet! They even gave us a goody bag, certificate, and an E-gift card for our visit !! Definitely will be back! 10/10

I've had the absolute worst experience with scheduling at this Chewy Vet Care. I've been here three…read moretimes, and every single time there's been an issue. I always call and speak with a rep, and they are always cheerful and confirm my appointment. But twice now, I've arrived only to be told by the front desk clerks that they have no record of my appointment. The first time this happened was during our initial visit, where I had to spend 15 minutes explaining to them that the date and time were wrong between their text messages and emails. The second time was today. I was on a waiting list and got a call in the morning, all excited, saying they had an opening. I go in, and after waiting 10 minutes for them to figure out why my appointment wasn't documented, I then waited another 20 minutes for the vet tech who never showed up because they were behind. Why even ask me to come in if you can't manage your schedule? I have a job and another doctor's appointment to get to, so this was incredibly inconvenient. I ended up leaving and telling the front desk staff to cancel both appointments. Turns out, they only canceled one and kept the other despite me specifically asking them to cancel both. I called the hotline to try and resolve this and had to escalate to a manager. She told me she couldn't cancel the appointment and had to call the office directly. She ended up hanging up on me, and when I called back, another representative said there was no record of a future appointment for my pup. The incompetence here is unbelievable. I still haven't received a confirmation email that my appointment was canceled. I will never bring my pup back here again, and I would strongly advise against dealing with them. Highly unprofessional and disrespectful of your time.

I recently adopted a dog and after researching nearby vets, I chose to make an appointment here…read more All the reviews I read were spot on! The Dr & staff here are caring and engaged people. The rates were reasonable and everything was explained to me about my girls care and needs. I'm happy to be taking her here!

The doctor and her staff are always friendly and accommodating, often getting us in for same-day…read moreappointments! We breed Siberian kittens nearby at our home- Coral Castle Siberian Cattery and we also have eight dogs! The prices are quite reasonable as well, especially compared to emergency veterinary services. If it's during the week and they are open, I say check with this veterinarians office before you take your pet to an emergency vet! I highly recommend Centerville Animal Hospital!

Even though I rated them 6/5 stars, I wanted to come back and report about my overall experience…read morehere. Should you ever need this service please consider the Shugart family to handle your needs. From the beginning of my loss until now I have seen how they treat their clients as family. I had text messages to me encouraging me to come to the counseling sessions and very warm messages asking if there was anything they could do further. It really felt like family was checking up and helping you versus a business taking your money and delivering a service and it's done. The counseling service and session they provided was great and needed. I got to talk to other pet parents that had to do the same things as I in giving my pet relief and I've been given some sort of peace of mind at this time seeing what others have gone through as well. All in all, I hope this business continues to thrive because of the horror stories you hear about other similar businesses. We really need more people like this in the world!

Very caring and well taken care of. Would definitely use them again if I had too. Staff were…read moreempathetic and explained very well.

Pack leaders is fantastic; highly recommend! At last minute, original walking service I hired had…read moreto cancel & recommended Pack Leaders. They are so helpful, gentle w/my dog Pippa. Pippa loves them. I cannot say enough positive great things about them...hire Pack leaders! 4 Paws up!

These folks are fantastic, and we are glad they're here to take care of our cats while we're away…read more They came over for a meet-and-greet, and to get the lay of the land: where the food, toys, litter box, and supplies are; what we'd like them to do when they visit; and what we need to do for them. Each time they visited the cats, they sent us some great photos and gave us a rundown of everything they did while they were here. And when we came home, our cats seemed not to even notice we were gone. Thank you, Pack Leaders ATL!

Our 15-month old Boston Terrier, Skippy, has always had a fun, loving and ENERGETIC personality…read more While a great dog, Skippy was too excitable, too jumpy, too mouthy, wouldn't come when called, and not overly responsive to the training we attempted at home during the first year of the pandemic. We enrolled Skippy in the 19-day residency program with hopes that we could better integrate Skippy into our active family, which includes young kids. Blake and the team were very professional and responsive throughout the entire process. I was initially hesitant with the training techniques, but I came to understand and embrace them after multiple discussions with Blake. During the 19-day residency program, we could see the strides that Skippy was making. After pickup and our own "training," we worked hard over the following weeks to make sure Skippy's training stuck and that the strides we saw online came through at home. Today, Skippy is able to take part in all aspects of family life, in and out of the home. He is well behaved, able to remain calm when needed (while still being his energetic fun self when it is time for that), and consistently follows all of his on and off leash commands. He sits, goes to down, comes when called, drops items on command that he would chew previously, walks perfectly on leash, doesn't jump on our kids or others, and has very good manners and a calmness that we rarely saw before. Our relationship with Skippy, which was very good before, has hit a new level. He is an even more-beloved member of the family now, and we owe a lot of that to the Prodigal Pooch team. I would add that we definitely put in the work to develop and reinforce the training at home, so I would really recommend this program for those that are serious about following through. If we get another dog one day, we will definitely be working with the Prodigal Pooch.

I came to The Prodigal Pooch by a word of mouth recommendation from a friend, and I can't say…read moreenough good things about TPP, Blake and Kelly. Not only did I trust Blake given three recommendations from friends, our initial consult sealed the deal. We spent two hours talking about my goals as a dog owner, Blake's approach and method as well as getting to know my dood, Duck. I was ready to move forward before our call even ended. I knew Duck would be in good hands even beyond training as he's in home, there are only 4 dogs in residency at a time, etc. I also like to think that Blake obliged my friend & I when he allowed our pups to complete their residency together. After 19 days with Blake, Duck is calm, attentive, walks freely on his leash, knows all his commands (voice and hand), and bless Blake & Kelly for doing the Lord's work in helping Duck get through crate anxiety. Thanks to Blake, Duck is more than just cute, and I can't help but smile when people comment about how well he minds. Proud owner of a Prodigal Pooch grad alongside 4 of my friends and even more excited for my half sister to start school soon!

We sadly lost a pet Christmas morning. Honor My Pet had hours available for drop off. We were so…read moreappreciative their services were available. They were so kind throughout the entire process. Excellent and respectful communication. I highly recommend this company and their services.

Lost my cat on the morning of Jun 7, even though it was very early in the morning I talked to Eddie…read moreon the phone who spoke to me calmly, clearly and softly. Dropped my baby off, was given a clipboard where I could make clear requests and even though it wasn't written I asked to get a clay stamp of a certain paw, which he remembered and I received a beautiful imprint in clay. I can say, though there's a lot of heartbreak right now, it was a shining light with how Eddie and the ladies who work here handled it. Not as a business transaction, but as people- who know what you're going through. It meant everything to me that they never attempted to sell me anything- only offered options, and consoled when I finally picked up her ashes. Thank you.

I normally do not write reviews, but the negative comments about this establishment really grind my…read moregears! Dr. Grant, Shari, Winona, and Jacob are amazing! They are knowledgeable, caring, and truly love what they do! My FURbaby (pictured) got a second chance at life thanks to this veterinary office. Her owners bred her around 5 months, got her pregnant, she went into labor over night, and because her owner "ain't got money for an emergency vet", she lost her puppies (they were brought to the office in a black trash bag). They brought her to this office around 8am and had a rectal prolapse; she was in a crate covered in old and fresh blood. This baby didn't even get the love and respect to be cleaned prior to going to the vet. She needed surgery (about $900), but since the owners "got her to make money" and they couldn't, Coral Sands was told to euthanize her (about $250). So thankful to have been there with my Yorkie puppies for their exams, shots, and dewormers. Offered to pay for the surgery and give her a good life; I have been going to this office about 2020 and know them very well. Shari and Dr. Grant were able to get the owners to relinquish rights, get her healthy for surgery (antibiotics & pain medicine treatment for over a week), preformed the surgery, monitored and managed her post-op for days, and when she was ready I took her home! She is so playful, so rambunctious, and so loving with so much personality! She is living her best life with her and am blessed to be her PAWrent.

Dr. Grant and his team are very professional. They are always very good with my dog and he likes…read moregoing there. I made the decision to switch here because I brought my ailing dog here before we had to put him down and Dr. Grant was so awesome....even called to check on him days later. Subsequently. I bring my new fur baby here and we love it!

If I could give this place a million stars, I would. Dr. Bishop is incredible. He has cared for my…read morepets for many years and saw us through the loss of our old dog, Delilah. Our pets all love him as much as we do. Well, as much as they can love a vet haha! He really takes the time to explain everything, so I always leave with a clear understanding of what's going on with my pets. Most recently, he cleaned my cat's teeth and saw my boston terrier for a splotch on his eyeball. The visits were great, as always. The front desk staff is so kind and I am grateful to everyone at North Main Animal Hospital for being so awesome.

I am so disappointed in the office staff. my pup was there a week ago and the vet said she would…read morehave her meds overnighted. I have checked in 3 times just to be met with attitude and no assistance. The front desk girl refused to try to see if meds were ordered or had shipped. She just keeps saying "we will call you Mam. So today it's been a week. My dog is miserable and still no assistance. While I love Dr Bishop I think this is the nail in the coffin as far as going to this practice. We have had several issues with the front office and vet techs. My dog has been to several vets over the years but every time she is treated at North Main she throws up afterwards. the last two times I could hear her freaking out in the back room so I asked if I could just hold her until the vet was ready for her. the front desk girl refused and said Mam that's not your dog crying. It definitely was. So I insisted that she get her and she said they don't like for us to do that. I had to ask again before she stood up and walked back there. Very Disappointing!!! Today I asked to speak to the Vet Dr Bishop, she said he is too busy. Great Customer Service.