Poor service delivery with poor communication. We scheduled a ride for 9am only to to cancelled at…read more8:37am without any communication. So unprofessional.After booking and payment,we were told to pay extra for gas etc because it wasn't captured in the quote ,initial quote they gave was not correct.

I live in the Pacific Northwest and was traveling to Hilton Head Island in S.CA to visit friends…read more I don't know the area so I didn't want to rent a car & drive myself at night. I contacted Amride and they let me know that a ride from Savannah, GA to HHI was not a problem. My driver was Christopher, he was prompt, friendly and a pleasure to converse with. I wouldn't hesitate to contact Amride again in the future.

Quite simply, it just doesn't get ANY better than this…read more I will only use In Chicago for my clients visiting the Chicago area. Jim gives everyone the VIP treatment. Absolutely stellar outfit.

On time very clean vehicle and safe driving What more could I ask for Best service I've ever hired…read morefor travel highly recommend very friendly staff

Top notch service... reliable, and the reservation was super fast... he was from downtown Chicago…read moreto the airport

We used the black label limo service for 3 days in a row on the July 4th weekend. It was the best…read moreservice we've ever had. The driver was kind and accommodating and very flexible to our requests. The cars were clean and rides were enjoyable. Will definitely use them again when we come back.

As always my driver was super nice and helpful. He insisted on helping me carry my awkward presents…read morefor the party I was going to. I'm of the mindset of "she who buys & wraps awkward presents should carry such presents", I also feel that way about over packing lol. However chivalry is not dead and was alive and well this beautiful morning. There was a tiny snafu in my last booking. The driver was given the wrong street (FYI - there is a Wilke & a New Wilke rd lol). It might have been my Palindrome when he called to book or whomever took the booking... not a big deal, mistakes happen. We were expecting a golf club & ended up in a subdivision. My driver was cool about it & thankfully I had brought my destination address with & we got to my location easy peasy with the help of his GPS. My driver also insisted on making sure the venue was open as the parking lot was empty & it looked closed... I had planned on getting there early to help setup. All was well but what a sweet gesture as he was worried about my safety. My driver said I should call the dispatcher to let them know about the discrepancy & I did. The first thing out of the dispatchers mouth was "is this Leah?". The driver had already called & let them know. The dispatcher was super apologetic and really nice. I felt bad because I could tell she was expecting a complete temper tantrum. As I am not 3yrs old & if a simple mistake is the worst that is going to happen today... it makes for a funny story as far as I am concerned. I reassured her all was good, she was really nice. This is why we LOVE Home James, mistakes happen but it is HOW you handle a mistake that sets you apart from the rest.

We've been a regular customer. We've called them for both work and family trips. Andrei has been…read moreour driver a lot of the times. He is always on time, they always help out with our luggages and very accommodating especially when my daughter was younger they would provide a car seat for her. They also always have bottles of water in the limo which comes in handy during the summer.

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

Dan was very accommodating. The AC and stereo system worked well and the unlimited stops were a…read moregreat perk of this company!

Between the late pickup not prepared to take my payment, ( does not have a credit machine) I sat…read morewaiting for him to get a hold of his boss so I could pay him. Both times. both pickups ,the car reeked of pot Not that I'm against that but I'm paying someone to drive me safely Owner just said he would have a talk with driver. Was the worst car service I have ever used. Look elsewhere

For a company with such bad reviews, you would think that they would be on top of their customer…read moreservice, especially when someone is looking to book. Nope. Guy was a total jerk. Condescending attitude. Asked him three times for a quote and all I got was that he "wouldn't want to scare me with the prices." Couldn't believe my ears. Don't waste your time.

I was going to be late to the airport Anal, aka Alex, was dropping somebody off at the hotel that I…read morewas staying at. I knocked on the window and he agreed to take me for about the same rate as an Uber because he knew I was running late. He did everything in his power to get me here and I made it to the gate five minutes before boarding. All of the Lyft and Uber drivers indicated I would be late to the airport. I can't thank him enough. I didn't even get a chance to try out his hidden mini bar.

From the owner: AR Luxury Rides LLC provides elite black-SUV transportation across Chicago and surrounding suburbs…read more We specialize in airport transfers, corporate travel, executive meetings, nightlife, and VIP services. Our highly trained chauffeurs are known for professionalism, punctuality, and safety. Our luxury fleet includes black SUVs, executive vehicles, and specialty requests, with optional private security available. Most affordable rates in the Midwest guaranteed! Experience discreet, reliable, and first-class service—every ride, every time.