Rude owner. Made an appointment but she also had another client in at the same time with no one…read moreelse on the staff to help. I was sitting in the chair, given one topper to try, and then she left me for 10 minutes. Happened again but left me for 15 minutes. She brought me toppers that did not meet my request for what I want. Plus, she's just taking toppers out of a box that she's is planning to sell to me. Who knows who else has tried that topper on? The place did not strike me as sanitary and definitely not helpful. When I got up and left, she ran after me (leaving the other client finally) and said I owed a $50 consultation fee. I told her if I had received a consultation I would pay it, but I did not get one. I left.

I took my wife here after she started losing her hair from chemo. Brandi was very professional,…read morevery helpful and very patient. We showed her a picture of my wife before she started losing hair and Brandi had two wigs which were almost identical to my wifes hair and style. Since half of my wife's hair had already fallen out, she gave my wife a complimentary hair cut. Brandi also gave us all the information we needed for the wig maintenance and cautions we needed to be aware of. You won't find another wig store of this caliber in Jacksonville or Orange Park. Thank you Brandi.

Best hair I have ever had. No shedding or tangling and it lasts!! I am currently still wearing 9…read moremonth old hair and I am very hard on it yet it is still in super condition. Never bunches up. I love the three length bundles that makes it easy and affordable to create layers. The shopping experience is also pleasurable and stylish and much better than walking around having people suspiciously follow you around the store, and not being able to open packages to feel hair. Online ordering is also available although I have never used it. Will certainly purchase from here again.

Love this place!!!! The owner was very attentive, helpful and the prices were great for virgin…read morehair. I bought three separate pieces and all are amazing quality. The shop is gorgeous and clean and the staff that work there are extremely nice!!! I will only buy hair from here from now on!!!

There's a few times in life when I decide to transform my entire look and I am extremely grateful…read morethat Jimmy at Slay Studios was able to make my vision come true. Not only was his sew-in tight but his styling technique had me in complete awe. I'm normally the ADHD client who touches her hair every 2 seconds but this gentlemen was in full control. It was like hair extravaganza, with every braid and every sew, he creates another master piece. He is my hair guru

Amazing staff!! I'm so happy I found them. Leslie is amazing. She's so personable. Dave is awesome…read moreand he knows it . Brad, Cindy, Alicia, so many folks that made my experience so memorable. Definitely recommend IHRS!

I've known IHRS for over 30 years and highly recommend them. Their integrity, compassion and care…read morefor their clients is great. And they stay on top of the best technology to restore your hair. So excited about the new treatments they offer!

I go to this beauty store all the time because it's the closest, but genuinely when I say I love it…read moreI love it. People say that have bad experiences here and im not here to invalidate no one but it's been 100% authenticity, quality, care and vibes every time I've been. And I mean every single time. The workers are the sweetest and if you feel they might be rushing just remembe, they are humans too and we all have things to tend to, things we think about, and we all have our days. If everyone was understanding of this the world would be a much smoother, beautiful place!

I stopped in after work a few days ago to look for some earrings. The cashier was very helpful. She…read morehad someone that had a new experience and she was giving them really good advice on how to get good results. 10/10 would browse again :)

I had an online pick-up and proceeded to one of the open lanes since the online pickup sign doesn't…read moreclearly point to a specific register. I had two different orders and had issues pulling up the pick-up barcode for my second order so the cashier asked for my last name. He made a brief tempted to ask someone to look for the order but gave up after a minute or so and moved on to ring up the lady behind me. I was standing there just waiting to be helped so I asked the other guy that was at the online order section. He too made a half ass attempt but moved onto something else. At that point, I started looking for my orders myself. I located one of the two orders, but had difficulty finding the second one. A third employee came towards me and asked if I needed help. She was finally able to locate my second order. Got home, and found out that the mask I ordered was broken. I went to a different Party City and they didn't have the exact mask so we had to go with something else. At that location, we were told only an exchange was allowed so we ended up paying nearly $10 more for the other mask. Overall this was poor and frustrating experience that resulted in us paying more at a different location. Update: I found out that Halloween returns must be returned at least seven days before Halloween. I looked up the policy since the cashier at the other location didn't specify.

I came to this location, as I purchased a Halloween costume online that I needed to pickup…read more When we walked in we were frightened by some screaming clown that scared the living daylights out of me. I didn't waste any time and headed to the front counter to inquire about my pickup order. I was worried I'd be frightened again by a skeleton or clown or something scary. The two guys at the counter were helpful. Grabbed my to-go order and were on our way. The costume fit and looks great!