In 30 years I've never left a negative hair review. Just moved back to this area. FYI they have a…read moreno refund policy. Regardless of whether or not the salon owner and I agree on the color when I left due to fluorescent lights and phone camera colors, what I asked for was never completed. Accusing your clients of fraudulent behavior and lying is not a good business practices. I have witnesses including my coworkers, children and the final salon I went crying to that took the pictures below.

I have been having Danielle do my hair for the past couple years and I must say that a part of me…read morewants to keep her a secret as she clearly is one of a kind. If you're looking for someone who is a perfectionist while also knowing how to style it just the way it fits you and your vibe then look no further.! The room is a great place in general and everyone that works there is kind and helpful. I can't recommend Danielle enough!!!

Excellent everything!!!! The shampoo was very therapeutic and conditioner, this salon uses a wide…read morevariety of products! The finish -up style was on point!!!! These ladies definitely understood the assignment and making you feel and look top notch..... Hands down!!!! Gotta come back again!

I just moved and Faye came highly recommended! An amazing and professional stylist. I had a full…read moresew-in with an asymmetrical bob cut. Absolutely amazing! My appointment started on time and finished in great time! Highly recommended!

I've been getting my hair done by Gigi for only a few months now. I can really see, and feel the…read moredifference in my hair. I appreciate Gigi's patience and professionalism! I'm so glad I found her.

I love my hair! Gigi always gives me exactly what i want and takes great care of my hair. The salon…read moreis beautiful and always well kept. Gigi is very patient and loving and always so kind. i always leave the salon very satisfied.

Great salon. Fair prices and a wonderful staff. Lisa is a top notch stylist!!! I am always…read moresatisfied with the service Thrive Salon provides.

I was in the market for a new salon to help me maintain the color block hair style I had. I first…read moretried them in May 2023, and have been returning for touch-ups every other month. Unfortunately, I experienced a tremendous amount of breakage when I moved to Thrive Salon to maintain my color style, even with every intervention and variable that I was able to control myself. (Tons of hair masks, silk bonnets, only air drying, wide-toothed combs rather than brushes, regular haircuts, high end shampoo/conditioner for color-treated hair, changing shampoo/conditioner to another color-safe one, oil sprays... you name it). I kept up with 7 week appointments at my stylist's request to help "minimize damage", but it didn't seem to do anything but put me out of more money, and result in me having less hair. I was dilligent about asking my stylist to do a "breakage check" every time I sat in her chair to try to prevent this. She always said everything looked great. In November, during my normal appointment, I cited that I was noticing substantial breakage. I should have listened to my gut when my stylist responded to my concerns with a surprise, stating "you usually see that up here" while pointing to my scalp. (In hindsight... yikes.) Despite my concerns that day, she didn't seem to heed additional cautions or change her approach. On that same day I cited bad breakage, she lifted a new brunette section of my hair (at my request in a desperate attempt to keep my hair style) *extremely* fast. What normally needs 3 sessions to go from my brunette to our target shade of blonde she somehow achieved in 1 with my roots, and could do in 2 to my ends. She was both surprised and excited at "how light it got" during my wash out. It seemed like she never had full control over her color processing, and didn't even know what she was expecting it to do. Needless to say, all of that hair started breaking in the following weeks, plus other strands. When I went to another salon to get a haircut (I find their haircuts to be outrageously priced at Thrive), the woman shared her concern with me on the health of my hair. She even questioned if Olaplex was being left out of my mix. I didn't have an answer. This salon, despite the high price tag, also doesn't include a basic rough dry for color services to check their work. They let people paying nearly $200 for color walk out with sopping wet hair. The manager assured that a rough dry ("not blow out, that was extra") was normal for color, so stylists could check their work before the customer leaves, but I was handed a blow dryer by the rinser last visit to do it myself while my stylist moved onto another client entirely. She didn't even check on me or say goodbye. It felt wrong. I was paying ~$250 every 8 weeks but couldn't get a rough dry? I had to drive home with wet hair? Despite the poor outcome with their color service, I also observed that I was being charged different ways and different prices for my exact same service every time I went. I was never given a heads up about the price differences, and only found out at the register after my stylist had left. At one point, I was charged for a haircut that I declined in the chair. (Thankfully I noticed!) After I was rung up, I told the man at the desk, and he quickly said "oh, well you got your hair dried, so we have to charge you for a blowout". The price of the blowout helped them retain all of the mischarge for the haircut I never got. It felt very shady to me. (Remember how the rough dry was supposed to be included?) Generally, I find this salon to be very expensive for the skill I was shown. I thought the price I was paying for my color blocking was fair, but seeing that I had so much breakage, maybe it was over-priced like some of their other a la carte menu. ($75 for a *trim* is too rich for my blood.) I'm leaving an extra star despite my experience because when I did have a chance to speak with the salon manager, she was open to feedback, stayed true to her promises of when she would get back to me, and offered a refund for the past haircut/blowout fiasco I retold above. She understandably stood behind her staff, but I was disappointed that the stylist's word was always taken over the customer's. (I have no reason to lie about a service I didn't receive....) They also got me in quickly around the very busy holidays when I called and let them know more of my hair was breaking and I needed to come in to resolve it with my stylist. I appreciate them doing that for me. One last shoutout - Jen at the wash station was seriously a highlight of my experience. Love her and wish the best for her.

The appointment system is incompatible with the salon's cancellation policy…read more After my cut & balayage service months ago, I scheduled a maintenance appointment for 3 months in the future. On Monday, the day before my appointment, I received a reminder email from Vagaro but there was no option to cancel through the platform. I called the salon but it's closed on Monday so I sent Bauhaus a message through Vagaro explaining that I needed to reschedule the appointment. On Tuesday morning, 7 minutes after they opened, I tried calling again but the line was busy, so I left a voicemail. A few minutes later, someone from Bauhaus called me and I assumed they were calling me back to reschedule. Nope. They said that because I didn't cancel my appointment within 24 hours, they are billing me for 50% of the service I booked. I explained that I'd left a message via Vagaro and that I left a voicemail this morning. "You should have left a voicemail yesterday." Specific instructions to leave a voicemail instead of a Vagaro message aren't stated anywhere. I made multiple efforts in good faith to reschedule my appointment and let the salon know that I would not be making my 10am today. "I can't rebook you until you've paid the 50% cancellation fee." That's a shame. I have no problem paying the fee if it will be applied as a credit to my next service, but paying it as a penalty when the salon's booking systems don't support its cancellation/rescheduling policy is deeply unfair.

Brit always knocks it out of the park with my hair! She always gives me her honest feedback when i…read moreask her about an idea and always super responsive when i reach out for an appointment. i have been going to her for over 10 years and i have never been disappointed.

So great! The gals here are awesome - ask for Apple. She did some super fun rainbow colored…read morehighlights in my hair that I absolutely loved! Everyone was very kind and caring. 5 stars.

I had the worst experience with my hair color at this salon! I asked for a balayage and all I got…read morewas bleached highlights for $230 without tip. I will not be going back! Don't know why all the great reviews. I will be going back to my old stylist who is further away but at least I'll be happy with a real balayage coloring. So disappointing.

Fantastic hair cut by Melisa D! I explained what works best for my hair and she created magic!…read more Definitely my go-to hair magician from now on!

I called to make an appointment and the person answering the phone was rude. I didn't know the name…read moreof the operator but after describing her she still couldn't help me. But she still wanted to give me a time to When I asked how much it would cost for the service I wanted , she said she would check. she came back on the phone and said to wash, blow dry and use a curling iron would $42.50. Now I know she just made that up. The person answering the phone sounded young but that is no excuse. I tried them once before with a touch up and they missed spots. I will not go back there again

Tara is amazing at what she does! I love my hair every visit, the color always comes out perfect,…read moreand she is very sweet and knowledgeable-I highly recommend her!

Tara is the best hair stylist I've ever been to. I always receive many compliments on my hair!…read more Tara is a sweetheart with a very plea personality! From color, cut, extensions and more, I've always had a pleasant experience!