I finally made the big life move and purchased my own condo. I had no idea coming into this how stressful the whole situation would be, and yes, it was stressful, BUT I have to give major kuddos to Jeff who I was initially referred to by my realtor agent. He was extremely helpful in getting me set up for success throughout this process and I admire his honesty in everything, especially with his consideration on what I could truly afford and still be comfortable financially with. He always made it very clear that he was there for me throughout the entire process and that I could really call him almost whenever (and yes, even after the typical 5pm closing time. I wanna say he said I could call him up until like 9 pr 10pm!. Just overall a very easy going guy who is really there to help first-time home buyers feel comfortable. Also, Daniel was the one I communicated most towards the end of my escrow and up until my closing. He answered all of my questions, and made everything streamlined so that I could send over all the proper documents in a timely fashion and get what he needed from me to facilitate the process. I would 100% recommend this group to help you with your mortgage loan process on a property, and they've been nothing but helpful for me. Thanks again CFS! read more

I'm not a finance expert but thank goodness Jeff Entratter is. He explained many options and what would best be tailored for my situation, walked me through the process and communicated all the way through the closing. My rate was better than others who claim to have the best rates and I didn't have to work to negotiate it down. That was the rate offered. I couldn't be more pleased. Thank you Jeff and Chicago Financial Services. You'll forever be my go-to if purchases or refinances arise in the future! read more

We just closed for the second time with Jeff Entratter and Chicago Financial Services. We cannot say enough good things about working with Jeff & team. They are curious, professional, thorough, and responsive. Jeff always takes the time to explain things to us and make sure that we're making informed decisions. He has always gotten us the most competitive rates available, even after we shopped around. We have referred Jeff to multiple people and will continue to do so as he's a pleasure to work with. Jeff, thank you for making the closing/refi process easy and stress free! read more

As a first time home buyer you can only hope to have people that will be clear, honest, and educational, because you don't know what you don't know. The CFS team was all of these things. Jeff and Nick were super responsive and had answers for all of my questions, and Jeff in particular took the time to outline in detail what to expect, timelines, and the importance of particular things. You can't expect someone to know everything (even though it seems like he does), but when Jeff and Nick say they'll find out and get back to you, they do so and do it in detail. Thanks so much for making our home buying experience less terrifying! read more

Doug Moline and his team were a huge help for me through my first mortgage. he was with me for the long haul and I really appreciate his help through the whole process, I got a great rate and a fixed rate at that. read more

CFS could be Clown F*&%@# Show. We knew that financing a Co-op purchase was tricky, but were told these guys were the best. Our loan person disappeared the day the loan commitment was due on our purchase. The requests for information were ongoing and vague. It was clear that they did not know what they were asking for and couldn't even read a P&L. We own a small business, have SBA loans through our bank and solid credit ratings. A week before we were to close they sent over a statement that we were to have our financial advisor sign; the statement was demonstrably false, we were embarrassed to even ask. We did, and they declined. In the end, these BOZOs could not get us financed; we ENDED UP PAYING CASH FOR THE PROPERTY. Run, do not walk, to any other broker. read more

I'm writing this review with very mixed feelings. I have financed and re financed though CFS within a years period of time. Jeff was able to get decent rates that I am grateful for as well as for the general ease of refinancing. I would give 5 stars for that aspect of it. The reason for the 2 star rating has to due with an unfulfilled incentive to refinance which involved a $250 visa gift card. The gift card was never received and emails regarding that issue went unanswered! The incentive was one of the reasons I chose to refi through CFS. The lack of follow through seems like deceptive practices. I had been recommending CFS to people but that will stop. It's unfortunate that a company can't keep a commitment to its return customers. read more

It got done & we bought our place but the customer service was terrible and the loan was sold right after the first payment - which was always the plan, fine - but I didn't feel like they advocated for us and as it was our first time purchasing a home (!) so the low level responsiveness and brush offs about security transferring documents etc. were unsettling. Better off going somewhere else where you get answers to questions in a nice way and people treat you with respect. Or maybe all mortgage places are the same- I don't know, I've only used this one. read more

Simply said, Jeff Entratter and his team are the best in the business. As a first-time homebuyer, this process felt overwhelming and Jeff took extra time to walk us through every step and make us comfortable. His team made the process seamless and efficient, would absolutely recommend Jeff / CFS for all your home buying needs! read more

As a first time home buyer, I knew I needed someone experienced to get me through this unfamiliar process. Luckily for me, Chicago Financial Services and Jeff Entratter were there to hold my hand along the way, answering all of my questions and communicating each milestone. Jeff's mastery of the space and wealth of experience put me at ease from day one through closing; not to mention, Jeff offered an unprecedented interest rate that was far superior to other players in the space. Needless to say, I plan to use Jeff Entratter and Chicago Financial Services for my next purchase and will recommend him to friends and family looking for a mortgage as well. read more

I recently worked with Jeff Entratter and Chicago Financial Services to do a refi. From beginning to end, it was a great experience! Jeff walked me through each step with the perfect balance of going slow enough to make sure I understood everything and getting through it quickly so as not to waste time. Everything was seamless - from our initial conversation to getting a great rate and closing. He's wonderful to work with and terrific at what he does! I will most definitely recommend Jeff Entratter and Chicago Financial Services! If you ask me, Jeff is the guy! read more

Jeff Entratter is not at all professional. I had a very bad experience with him. He is good at promising, but he does not deliver. I lost an offer to a good home because he did not performed. Every time he was late, called him to find out what's going on. He would say either he was traveling or was sick!! Do not risk your home closing with Jeff. read more

As a real estate attorney, I have worked with Chicago Financial Services on co-op loans in the past and their knowledge and service have been great. As a buyer looking to purchase a co-op for myself I have found their knowledge and expertise invaluable and would recommend anyone considering a Chicago co-op to work with CFS. read more

Jeff Frank was such a helpful and thoughtful officer when shopping for mortgage rates. He not only is someone who works hard for those who work with him, he's incredibly thoughtful and insightful. I would recommend him to anyone who asks. I only know of one other agent who has grit like him! read more

A month of hell buying an inexpensive coop. The representative was sparky from the first phone call when he informed me that he had done his research on me. That was just the beginning. He requested documents which I sent. His assistant then requested the same documents and I sent them a second time and then a third request. Thank God I copied my realtor and my attorney on all of the emails. Evidently this "quasi Chicago celebrity" is the only game I town if you're buying a coop. I wish I had gone with a condo instead but I love my building and the residents. It's over so alls well that ends we. read more

Jeff Entratter and his team (especially Daniel) are true professionals! They were very thorough and always reached out to make sure that our closing ran as smoothly as could be! They were always available to answer any questions and were great about communicating with us along the way! The process was seamless and we highly recommend CFS! It was a top-notch experience from beginning to end! read more

Christina Razzi is definitely a miracle worker. We initially tried to acquire financing via Chase home mortgage, however I felt the rate was too high. My friend Nick referred me to her after he closed on his condo. She was extremely attentive and responsive to work with. She made the process very smooth and easy. She has a team that she generally wants me to email during the process if I have any questions. Someone on the team always responded within an hour to any email I sent (even on the weekends). Highly recommended! read more

I recently got a hold of Jeff Entratter to do a refi on our house. Jeff was a true pleasure and a gentleman over the phone as well as in person. He walked us through the entire process from start to finish to make sure we understood everything we were signing. He even got us extra savings on our PMI which we didn't think was an option. The entire thing was smooth and seamless. I would highly recommend Jeff and this company for all your mortgage servicing needs. They will exceed your expectations read more

It was a very painful experience. Notifications were not sent in a timely fashion and it took far to money emails and calls to get their error corrected. read more

I worked with Chicago Financial Services and Mark Olley on the purchase, and just this week the refinance of our co-op in Hyde Park. His and CFS's thorough knowledge of cooperatives was essential. The co-op we were purchasing had the added complexity of being held in trust and they were able to get us through every step of the process. I would recommend them to anyone who has financing questions on co-ops in Chicago. read more

When it comes to mortgages this is not our first time to the rodeo we had the worst and the best we worked with up and moved to London... This being said we were referred a specific person that works for CFS Barry Kandel. I would trust Barry with all that I have. He is great at what he does, knows the ins and outs of his business, to say he is honest is an understatement this guy has impeccable morals and is always looking to best fit his clients needs. Barry Kandel and the CFS folks are FABULOUS to work with and did a beautiful job for us stress free and saved us a ton of dough! read more

Jeff was super great to work with! Every step of the way, he and his team were spot on with answers. From the first call, he told me what he could do for me, and what he believed was the best solution for me. He had a great plan, and a great offer for me. At the end everything finished exactly as he told me it would to start with. No need for excuses, or no attempted change of game tactics here. Just a great experience. I highly recommend Jeff, and CFS to anyone looking to refi or buy a home. read more

I was nervous as first time home buyer. The team at CFS made the process much easier. They were patient and prompt, they got me an excellent mortgage rate, and I never felt like they were "selling". Christina was blunt and gave honest answers (even if it wasn't what I wanted to hear). I really appreciated the direct candor in making my first home purchase. Highly recommended. read more

I recently worked with Bobbi Daley for the financing of our new home which we closed on in January. Ours was an interesting situation as we had not planned on buying a home until the Spring, but we ended up finding a house in late December and fell in love with it. There were several other offers on the home because it was priced to sell, but we were able to get the house because we offered a very quick closing. Bobbi and her team of Joon and Kerry walked us through the process and we were able to close in less than one month so we could get our home. The team was professional, caring and explained everything every step of the way. I highly recommend Bobbi for your next home purchase! read more

Joe McQuillen was an exemplary mortgage broker. He made the whole process seamless, was always responsive and accessible, and is a truly wonderful person. He has comprehensive knowledge of the industry -- he provided an excellent rate (far better than competitors) and helped us close in record time. In an industry where borrowers are usually just a name on file, Joe shows a genuine interest in knowing his clients and providing them with the best service possible. He even came to our closing himself, which is rare. Joe and his team are a cut above the competition and I cannot recommend him highly enough. read more

I would HIGHLY recommend Christina Razzi at Chicago Financial Services. Christina, Paul, and Stomi were all fantastic to work with and they make a great team. Christina and her team got us our loan for a condo in the West Loop in March 2014. They were even able to do a 30 day close which helped us get the condo we wanted. They made the entire mortgage process extremely easy. Christina asked a lot of questions up front to make sure that we were a good fit for them. She was very honest and walked us through the entire process. Christina and Paul answered all of our questions and gave us multiple options for loan types and mortgage rates. They were extremely responsive during the entire process. They were well organized and made sure that we got all of the correct documentation in on time. It was great to have them tp keep us on track. The close process went very smoothly which is the most important part. Christina and Chicago Financial Services will absolutely have my business for future loans. I would recommend them for any home loans or re-financing. read more

Recently did the refi from hell with Phil brilliant. Phil didn't take the time to review with me the options I had and costs, ignored my phone calls and emails, left us solo at the closing which turned out not to be good. I counted on these people and was really let down. Do yourself a favor and use anyone but Chicago financial services. read more

So grateful for a personal recommendation to contact Jeff Entratter. He and his team were fantastic from start to finish. Will definitely be recommending them to others and will call again when it comes time for my next mortgage or refi! read more

If it was possible to give six stars on Yelp, I would not hesitate doing so when it comes to Christina Razzi, Paul Novack, and Stomi Moebus, of CFS. They. Are. The. Best. I was looking to refinance a condo back in 2011 and was recommended to Christina and her team. They were incredibly diligent, professional and most importantly personable about the entire thing. Turns out that refinancing was not in our best interest at that time and Christina was honest enough to let us know this and we said we would stay in touch. Fast forward to the fall of 2013 when I drop Christina an e-mail about purchasing a home and lining up financing. Within ten minutes we were talking on the phone and she remembered our file ... what we did ... and walked me through the 'big picture' options. Of all the tasks when purchasing a property, you always hear about the nightmares related to financing; this was not the case with Christina and her team. They held my hand and answered a million questions, always in a timely manner (seriously, there were times I would send an e-mail and have a response minutes later) and I never felt rushed or pressured throughout the process. When a small hiccup presented itself on my home purchase, the team held steady and walked me through all the options and things to consider. Even though they were not handling anything on my condo sale, they answered some questions and managed to keep that deal from falling through as well. Knowledgeable. Professional. Compassionate. Funny, and down to earth. Christina, Paul and Stomi were all of the above and I would never consider anyone else for my real estate financing. read more

I'm not good at writing so here gos - Barry Kandel- you went out of your way to help me even on your vacation you called me. You were always there when I had a question and always had an answer for me . I felt like I've known you forever you weren't just a loan officer. I felt like you were my friend.You helped me understand a lot of stuff I didn't know without me feeling like an idiot. I told my friends,family and co workers and they couldn't believe how you went out of your way for me . I am so blessed that you were referred to me. Thanks again for all your help. One last thing- last month Barry called me and said that he could save me money by refinancing and he did save me money . Thanks again Barry - your professional and a wonderful caring person ! Barry Kandel NMLS 137797 312-327-9986 1455 West Hubbard St. Suite 200 | Chicago, IL 60642 | Equal Housing Lender | Illinois Residential Mortgage Licensee | read more

We were recommended Joe McQuillen by a close friend, and I'm glad that we approached him. He is extremely knowledgeable and provided very competitive rates. Unfortunately we locked a better rate before they went up, and so went with another lender. I would, however, recommend Joe very highly. Although I can't speak to the closing process, my friend did complete with Joe/CFS and was really impressed with the professionalism and quick turnaround of the loan. He's still a very happy customer. read more

I have been working with Chicago financial for the last 15 years and I cannot say enough good things about them. I am the owner of Nationwide Credit Clearing in Chicago and we have sent many of our clients to Chicago financial. I personally have done several mortgages for my own home with Phil and his staff and have been extremely happy with them. If you are looking for a mortgage I would definitely look at Chicago financial. Todd Stern read more

I have used Christina Razzi and the Orange team for over 10 years. She has refinanced my home over 15 times (pretty much every time rates dropped a quarter of point). She always gives me a straight answer and never tries to put me in a mortgage that doesn't benefit me. Her no-cost mortgage program makes her loans very attractive for anyone with good credit, the ability to send over basic paperwork, and sign their name about 50x on the closing documents. Christina's contacts within the industry are very deep. She recently referred me to an agent who was very patient and worked well with me in finding my next property. I trust her advice and have recommended her to many of my friends. Her rates are better than anyone else I've contacted. Mark read more

Be careful when doing business here. Make sure to read all the fine print. Got nothing but the run around and then charged for things even after loan fell through more than once. Not an easy place to do business with. Buyer beware. read more

OMG, I learned the hard way how important it is to choose a reparable Mortgage Lender. I had not been put into contact with Christina until I got cold feet after closing with another lender. With this lender I was promised no fees, at first it seemed this would be the case, until the final papers were delivered. If not for Christina helping me dissect the documents, and hidden fees, I would have paid thousands extra to re-finance. In addition, she went above and beyond helping me exercise my right to cancel, saving me thousands. Everything I was promised from the Orange Team, Christina, Paul, Stromi, was delivered, I would highly recommend this team !! Thank-You Orange Team ! read more

Barry kandel is the best. Has refinanced me many times. Easy process best rates, great job thanks!

Christina razzi with the orange team is amazing she got us closed right on time, she would always answer the phone whenever I called never changed anything from what we originally talked about she met every deadline we had and got us the best rate I would recommend her to anyone. read more

It was an absolute pleasure working with Christina Razzi, Paul Novack, and Stomi Moebus, of CFS. Christina and the team are true professionals: knowledgeable; extremely proactive, responsive, and efficient; and, to top it all off, quite fun to work with. It was my first time through the home-buying process, and I could not have found a better team to support me with the mortgage. I highly recommend working with them if you have the opportunity! read more

Razzi, Paul, and team are as good as it gets. They made a daunting process easy, educational, and dare I say fun?!?!? There was never a time when I couldn't pick up the phone with a question or concern. They followed up regularly with us to guide and reassure. It was like doing business with friends. I will never use anyone else but this team! read more

We just worked with Christina Razzi, Paul and their team and cannot say enough great things about them. They were fast, efficient, organized, got us an awesome rate and were all-around wonderful people to work with! Thank you CFS and Christina's team! read more