You will never feel more like number and less like a human being then when working with FCI. This…read morelocation in particular cannot be trusted with pharmacy pricing and benefits. Look that information up on your own. They herd and schedule people like cattle. This is the Walmart of Fertility centers, who cares about customer service when you have 100 people a day coming through the door. They love to waste money on testing. They call you 15 minutes before they close with urgent information and when you call back the next morning no one ever picks up. There is no compassion, not a bit of sincerity.

I can't say enough about FCI. I had a horrible experience with Chicago IVF and then moved to FCI…read moreand have been seen by Dr. Hobeika. Dr. Hobeika is truly the best, most compassionate doctor I have ever had. He takes the time to answer all of my questions and is truly invested in my desire to begin my family. I've also had terrific experiences with the receptionist, Melody. Melody is always the first person I see when I enter FCI, and she always puts a smile on my face. She has also worked with fitting me in for appointments when I have work meetings. She is so nice and caring. My nurse was Michelle and having gone through the IVF experience herself, she is always very understanding and helps to keep me calm. The ultrasound techs have always been terrific as well. You won't regret going to this office!

My husband and I started treatment August 2024. Today, Dr. Iko has graduated us from the clinic. If…read moreyou want thoughtful and meaningful guidance, from an experienced endocrinologist, reach out to Dr.Iko.

I wish I wasnt changing this review. But as a returning patient, I have never been more…read moredisappointed. This place has fallen so far from what it used to be. My wife and I went through this practice in 2020 and were very happy with our experience, Dr Tur Kaspa was fantastic and the staff was so wonderful and attentive. Sadly, he has retired, but we still wanted to try again to have a second child. I would be the one to conceive this time around. I had a consultation with Dr Murphy, and that was officially the last time I ever heard from her. My entire cycle was managed by staff, which would be fine if there was some consistency in the communication, but there was not. Right from the beginning, I felt Dr Murphy spoke in a way that conveyed most likely IUI wouldn't work on the first try, and she said several things about future cycles before the first cycle had even occurred. I felt from day one with her that she just didn't exude confidence in the process. The vibe with her was truly off. I live in another state, so some of my monitoring was done in another Pinnacle practice. It turned out, that practice measured follicles completely differently than Chicago, making my ultrasound results totally inconsistent. The most frustrating part was after 2 weeks of letrozole and monitoring, it was finally down to the wire when IUI would be occurring, and my patient navigator, who had been working with me since May, was going to be out of office for nearly 2 weeks. I wasn't told this until she was already gone. Then, the person who was covering for her was completely unresponsive. The last time my follicles were checked, my measurements were taken at 9am. I sent the labs and ultrasound over through the portal, and I confirmed with them that they had been received. At 3pm, I had still not heard from anyone at Pinnacle on next steps, but I had been told multiple times I should plan to trigger at night and the IUI would take place 2 days later. They knew I would have to travel from Michigan to Chicago for the IUI, so I was looking for some notice to plan when I would need to leave. At 3:30, I had to literally stalk someone at the practice, beg for a call, and finally was met with an excuse that Dr Murphy hadn't received my labs, even though hours prior I had sent them through the portal and again, confirmed they were received with a phone agent. They said they'd let me know by EOD what to do. Then I got an email about an hour later around 5pm, saying my IUI was going to be the next day at noon! I had't triggered yet, no one called me, and I had to travel from another state. I have a small child, a job, a life! I had to do my trigger shot immediately, pack, and rush out the door at 6:30pm, drive over 5 hours to Chicago, get a hotel, and call off work the next afternoon. Then, when I arrived for the IUI, I found out for the very first time Dr Murphy doesn't even do the procedure! It was an NP, which, fine, but I've literally spent a longer time in line at the McDonald's drive-thru than I did during the time for the IUI. It was in and out, no after-care advice, no communication. I didn't hear a peep from the practice for 2 weeks. They scheduled my labs again via email. No call, no asking if that time worked for me. Then I get a text that my navigator is changing yet again. So this is 3 different navigators in one cycle. I just got the call that my HCG was negative, shocker. They dropped the ball in so many ways, I am certain that they missed the window and panicked, scheduling my IUI and rushing me out. This place has simply become another corporate nightmare, buying up fertility practices all over the country but failing to instate quality control. Save your money. They don't have the time or ability. For a medical service that was entirely out of pocket, I could have lit $3000 on fire and achieved the same outcome. The best part of this practice has clearly left the building.

Dr. Levrant and the whole team at Partners in Reproductive Health were absolutely amazing to work…read morewith. They gave us hope during a time when most hope was lost. They made the journey to having our now 15-month old daughter a smooth one. Dr. Levrant was very honest with me and my husband regarding the process and potential outcomes. There was no sugar-coating, which I greatly appreciated. In all, he was very confident and made sure that I was fit and ready to move forward with each step. For example, there was one time, when my body wasn't ready for one of the procedures. Dr. Levrant informed me that I would have to wait a few weeks. Though I was frustrated with the delay, I was grateful that he didn't rush the process. He wanted to make sure that everything went smoothly. And it did! The nurses and staff made a challenging reality bearable and doable. I actually loved visiting the office just to say hello and give them updates! We will definitely be back when we're ready for baby #2! I cannot recommend Dr. Levrant enough. Thank you for helping us bring our baby into the world.

From the owner: Fertility management and IVF expertise. Caring staff who care about our patient's experiences and…read morestories and show you the care and respect you deserve.

Brilliant doctor who works with such a caring team. I came to Fertility Centers of Illinois…read more hopeless after having several miscarriages. Thanks to Dr. Hobeika and his team we are having a healthy baby in a couple months! No matter where you are in your infertility walk I would highly recommend seeing Dr. Hobeika and his team.

This was the guy who performed my embryo transfer. He was rude and said I had the wrong day for my…read morebeta test. No one has followed up with me about what he said. He just said "I know that's what you were told" when I said my beta test was 10 days after transfer. He started explaining that I should get blood work at a different time and when I said I've never done that before, meaning I've previously had my beta test 10 days after my day 3 transfer, he said, what do you mean you've never done that before? Such a weird guy and why are you telling patients they were given the wrong information by their doctor?

Check your billing!! They make you prepay, make up "balance forwards" then make you wait 5 months…read moreto provide shady billing details. Do Not Use! Their main doctor has already left as well as much of the staff.

Dr. Morris is one of the top doctors in his field, and he's incredibly knowledgeable. He's my…read morefavorite physician in the world and I was his patient years ago. He performed a surgery, and I can barely find the incision scars. If you need someone dedicated to helping you, Dr. Morris is the doctor for you. He can't guarantee you any results, but he'll provide you with the best scientific evidence-based treatment protocol possible. His staff was pretty awesome too.

Terrible communication throughout the entire experience and billed over and over again for water…read moreultrasounds. Their hours are extremely inconvenient unless you live within a few minutes. Multiple scrapings for polyps and several times we had to start shots over again but gynecologists and second opinions all said we should have been good to go. We had several good embryos but they refused to do anything. A crushing and heartbreaking experience from a Dr we saw (only through zoom, and charged $200 each time just to tell us what was happing next in a 5 minute meeting) a couple of times in our 2 year experience with them. This place just wants their money and I will be contacting my lawyer as everywhere else we went couldn't figure out why they wouldn't implant embryo.

I cannot say enough positive things about Dr. Davies and her staff. They are warm and friendly, and…read moremake you feel comfortable every step of the way. I was referred to Dr. Davies after a year and a half of trying and a diagnosis of PCOS. After my first FET (frozen embryo transfer) I had a positive blood test and am currently 13 weeks pregnant! The staff is great and takes the time to explain everything. They also take the time to reassure you if you happen to be like me and freak out all the time! I would not hesitate to recommend Dr. Davies and her staff to anyone who is having trouble getting pregnant!

My husband and I are are ever so grateful to have found Dr. Irani and his team (at the Crystal Lake…read morelocation) for our IUI process. Having had a good experience previously with FCI (specifically Oakbrook Terrace, now Hinsdale), we decided to work with FCI Glenview due to being close to my work. Let's just say we were glad we made the switch and to one very close to home! From day one, working with AFCC was smooth and comforting. Insurance costs were discussed up-front, so we knew what was our responsibility. Each appointment was welcoming and generally convenient. On a side note, when I was at FCI, they opened their doors at 6:30 am for blood work and ultrasounds. The Crystal Lake location is open at 7:30 am...a little less convenient for those who need to go to work early but not a deal breaker. However, I only saw Dr. Irani during the initial appointment and worked mostly with his nurse, Ashley, for every blood draw and ultrasound. It looks like communication though with Dr. Irani and Ashley was solid because I can proudly say that I am 2 weeks pregnant from a successful IUI procedure (and after the 1st try!!). They know what they are doing! I will be seeing Dr. Irani for my last appointment, which will be for an ultrasound and I believe, final consultation. Thanks again, Dr. Irani, Ashley, and the rest of the AFCC team! We highly recommend this place to those living in this area!

I do not have enough good things to say about AFCC and the staff that I have worked with…read more Infertility is not an easy journey and the staff was always compassionate and honest with me throughout my journey. I never once had a misstep in appointments, phone calls, medication etc. I was actually surprised at how quick the staff is to answer questions and set up appointments as I am sure I am not the only patient! While I hope I never have to recommend anyone close to me to a fertility clinic, if I do, I will recommend AFCC. Thank you to Dr. C, nurses Ashley, Aminty, Cathy and our embryologist (sorry- no name!) for making this journey a little easier.

This place is amazing! I felt truly like everyone there cares about me and what happens. I have no…read morecomplaints. The staff is awesome and the drs are nice. They even got me in while I have having anxiety for an extra scan to reassure me that everything was okay. After 4.5 years of unexplained infertility and 2 miscarriages we finally have a babe thats sticking and I owe Chicago IVF everything for making our dreams come true to be parents.

I had a very positive experience from the first consultation appointment (July 2018) through my…read morelast 9 week ultrasound appointment (March 2019) with everyone at the Valpo Chicago IVF office. All the doctors and nurses were caring and respectful. I felt like a priority and everything was done in a timely manner. I ended up with the most perfect and beautiful little boy because of Chicago IVF!

My wife and I discovered that our chances of getting pregnant the traditional way were less than…read morefavorable due to health issues. After several months of tests and procedures my wife's doctor referred us to Chicago IVF thinking our success rate would be high. From our first visit to our last, which is next week, the entire staff and the doctors made us feel at home. They explained everything to us from beginning to end and they were always happy to answer our questions. The personalized service and dedication to our happiness and ultimate success were un-parallel to any other doctors office we have ever been to. We were fortunate enough to have success on our first attempt and my wife and I couldn't be more excited!! If you and your significant other are ever going through something similar to what my wife and I went through there is still hope in many cases, and Chicago IVF in St Charles could be the answer. From the bottom of our hearts a special thank you to the entire staff at Chicago IVF for helping to make a dream a reality.

What can I say about the place and people that made our dreams come true? The staff at Chicago IVF…read morein St Charles is absolutely amazing! Catherine, Jenna and Yasuko take amazing care of you throughout your treatments. They make you feel like family, like you matter. Dr. Brasch is the best! Very knowledgeable. The staff cares about its patients, not money. They will guide you though the hardest time of your life and you'll feel like a weight is lifted off your shoulders. My husband and I will forever be grateful to Chicago IVF. They helped us conceive our twins!

This place is awesome! I know that is not something you often hear when you think fertility, but…read morefor parents who want another child, and have been given the run around, you appreciate quality staff and a great doctor when you meet one. Staff: Small staff with great attentive attitude and is glad to answer questions, keep your kid entertained and much more! We are happy they are happy doing what they love, and you can feel it throughout the office. Dr. Springer: Awesome (there is that word again)! He is knowledgable and sensitive to make sure you understand where is coming from. He was even flexible to include our 2 year old in the discussion to deter her boredom! Office Location/Etc: It is located in Crest Hill/North Joliet in a quiet location. The office is clean, quiet and quaint. We will be starting our journey with Dr. Springer and his staff and excited to do so! If you are traveling down the fertility road and need answers or have been on the journey and feel that your current doctor is not up to par, I would try this center!

My experience with Center of Reproductive Health has been a very traumatic one. I still have…read moreanxiety just thinking about my experience. Anyone going through infertility knows how mentally, physically, and emotionally draining it is, but my experience was even more so because of what happen to me while being treated at CRH. First off, the organization of this office is very concerning. My second visit, Dr. Springer couldn't even find medical documents from my first visit. When I asked for my medical file towards the end of my treatment, they should have been able to provide it to me the very next day; instead, it took almost a month for them to compile and gather my medical records. Secondly, the secretary/receptionist is very unpleasant. The first secretary was amazing, but she left and the person that took over is unpleasant. However, Connie and Jennifer are amazing. They are very nice and supportive. Also the nursing assistant was very nice as well. Now I will explain why I put poor for this review. During my egg retrieval procedure, Dr. Springer hit a blood vessel in my left ovary causing me to internally bleed. I went almost an entire day with blood filling up in my stomach and around all my organs. It was extremely painful. I went to the emergency room later that day after the procedure. I couldn't get a hold of Dr. Springer and neither could the doctors and nurses in the ER room. Finally, the ER doctors and nurses were able to get a hold of them early the next morning and I had to have emergency surgery. I had to take off work because I had to recover from surgery. This affected me not only physically, but also financially. This should have never happened! It wasn't even explained to me that this was even a possibility! I went to CRH because they came highly recommended and I wish more than anything that I never went to them for this highly emotional time in our lives. I even had a bad feeling the first few visits, but I ignored it. I couldn't even figure out why I had a bad feeling, but either way, I wish I would have listened to it. I will state that Dr. Springer was apologetic for hitting a blood vessel and causing me to internally bleed and he felt bad. I did stay with CRH for the last procedure (embryo transfer). The only reason why I stayed though is because we already paid for everything and we couldn't afford to go anywhere else. We couldn't even afford CRH in the first place. I was furious to see that they charged me office visits and other fees for me having to come in after my emergency surgery because of Dr. Springer's error. I didn't see this until after I finally received my medical file and I saw what they charged my insurance for visits after I had to get emergency surgery. In my own opinion, CRH tries to take as much money as they can make from their customers. However, the only thing good that came out of this very traumatic experience is that we now have a baby girl whom we love very much. We are very thankful for that. I personally would NEVER go back to Center of Reproductive Health. I do not trust Dr. Springer due to my experience. This was an extremely traumatic experience and I still have anxiety from it. I would suggest going somewhere where you trust all the staff members and where all of the employees are understanding, pleasant, and supportive. Also, somewhere where you feel like they care more about you than making money. If you feel this way about CRH, that's great, but if you don't, I would suggest finding somewhere else right away.