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    Chicago Private Jet Charter Flights

    5.0 (1 review)

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    16 years ago

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    Triumph Jets - Triumph Jets

    Triumph Jets

    3.0(2 reviews)
    2.0 miNear North Side

    We've used them twice now and their attention to detail & service are second to none. Each time,…read morefrom the time I book, all the way thru, they've taken care of my family's needs & requests. Happily recommend them.

    Triumph Jets is a company to avoid at all costs!!! I had two…read moreabsolutely DISASTROUS recent traveling experiences with them: in July and August 2022 traveling to/from NYC-Anguilla. Negatives of the first charter: 1. Toilet did not work from the get go, and the crew couldn't fix it while in flight. We took for granted that the WC would be checked prior to departure. We are talking BASIC stuff. You don't even think to ask. Well, we flew for 5 hrs without a functioning toilet. 4 passengers and 3 crew members. 2. The AC did not work either. It was either off or too strong to handle, which means we had very poor air circulation. VERY troublesome issue during COVID times. 3. The seatbelts didn't work. We all got stuck in them, which was a major safety issue. God forbid an emergency, none of us could have easily broken free from them. 4. The map travel screens did not function and we were not able to follow the route. 5. There was no soap or paper towels in the bathroom. We could have asked but really didn't want to get into it at that point. 6. Only 40 min prior to landing we were informed that we had to be re-routed due to bad weather and had another 1.5 hrs to go. I was dealing with Arturo Gomez, CEO of Triumph Jets, who was very apologetic and assured me it would not happen again. He would withhold his commission if I booked another flight with him. I made the very unfortunate decision to give him another chance. I chartered the plane to leave for NYC at 1 pm on 8/14/2022. I had been very clear that I did not want to leave at 3:30 pm, as he had initially suggested, as that would get me into the city as 9:50 pm. In my email I categorically told him that it was "much too late". I was traveling with my 80 y.o Mother. Also, we all needed to get home early to feed/medicate our pets. I received a confirmation travel itinerary sheet stating we would be leaving at 1 pm and landing in NYC at 6:34 pm All seemed well until the day of.... 1) On 8/14/2022 at 11:16 am, at ONE HOUR before leaving the resort, I received an email from Arturo Gomez, CEO of Triumph Jets, stating the jet was late and we would be leaving at 3:30 pm instead of the booked 1 pm. 2) At 12:15 pm he was still trying to get answers from Talon the operator. At 12:15 pm the cars were already outside waiting to take us (5 passengers) to the airport: two of which were already settled inside one of vehicles. 3) In his emails Gomez admitted that he had been "randomly checking the flight status", which is just MIND BOGGLING. What he should have done: 1) Checked in with Talon the same morning Sunday 8/14/22 to make sure the plane had departed in time to pick us up and would be on time in Anguilla. 2) MOST IMPORTANTLY confirm on SATURDAY with Talon that everything was good to go/they were on the same page. If Gomez hadn't "randomly" checked the flight at the very last minute we would have gone to the airport and been stuck there for 3 hrs, which is what happens when you fly commercial not private!!! 3) At a MINIMUM He should have also contacted me the day prior to departure to let ME know everything was ok and taken of. It gets WORSE if possible: 1) We had to land in Puerto Rico for refueling. Gomez didn't bother to tell us that you are NOT allowed to bring unsealed food into PR. Not even if you're only in transit. I had the resort chef make a full lunch for 5 people to take on the plane. The food was immediately thrown away by PR customs as soon as they saw it. We didn't have any catering just sealed junk food snacks like potato chips etc. Nobody had real food from 3:30 pm to 11 pm. Gomez told us NOTHING! He had no consideration for the fact that there was an elderly 80 y.o passenger on the plane who needed to eat. It also didn't even cross his mind that one of us might have needed to take medications that required eating prior to. BOTTOM LINE: -Gross negligence. It seems Gomez decided to take the weekend off instead of doing his job and was doing us a favor by "randomly" checking the flight status! Also, Gomez never once bothered to check in with me during the entire flight back. He went MIA. -Ultimately, we landed in NYC at 9:50 pm. Thanks to the change of schedule we hit Sunday night traffic from the beach and didn't get home until 11 pm. -Gomez sent an email admitting his wrongdoing: "At the end of the day, the entire trip is a reflection of us so we apologize for not catching this sooner." but didn't offer any type of compensation. -We spent $$$$ to be treated with less consideration than if we had flown commercial. I could have booked a flight with Jet Blue for $417 and gotten home at 7:15 pm!!! If you want to feel like you're hitching a ride at somebody's else's convenience while paying $$$$ to fly private Triumph Jet is your company otherwise AVOID TRIUMPH JETS AT ALL COSTS!!!!

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    Triumph Jets

    United Airlines

    United Airlines

    1.4(33 reviews)
    19.1 mi

    TRAINING CENTER. NOT the page for the O'hare United gates or airline. Most of these reviews are all…read morecomplaints and not the appropriate page to begin with. I digress. Pretty spacious area with wifi and all the corporate amenities you can expect. Nice seating areas with local and national news on. Friendly receptionists and about a million meeting rooms of every size imaginable. Clean restrooms and ample outlets for charging any devices mid meeting. Training for flight ops, inflight, ramp, customer service and gate agents. As well as training courses moving forward with new products and platforms. BIG things are happening here. Some parking out front and around the nearby buildings. If you're here for a meeting or training they'll fill you in on Uber/Taxi/Lyft drop off and pick up specifics. Otherwise it's United and United partners ONLY. Fly the Friendly Skies!

    Everything , they are the worst airline I've ever been on. We flew into Chicago and they may just…read morewait on the tarmac for 45 minutes to an hour. So we missed our flight going first class from Chicago to San Antonio. Then I was unable to get anybody to help me none of the gate agents could do anything I called for a supervisor. Finally, when the supervisor got there he wanted me to fly the next day. I said no I need to get out tonight and I understand there is a flight out 9 o'clock on American reluctantly he got me tickets on the American flight. I will never fly United again

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    Chicago Private Jet Charter Flights - privatejetcharter - Updated June 2026

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