We decided to take the train to the Bruno Mars concert and we took the Metra into Union Station…read more When we arrived, the signage to exit is clear and easy to find. There are plenty of food choices (although we didn't get anything) it is really nice to know that you can eat there if waiting for your train. I didn't notice if it was clean as I we were rushing out. We were able to quickly get an Uber and the driver was able to meet us in a spot where it was not crowded. Overall, good experience and it is good to know for the future.

Union Station (Chicago) is famous for the movies that were filmed there as well as being one of the…read morebusiest stations in the country. It's the main artery for Amtrak serving the midwest. Tons of platforms (close to 30 I think) and several places to choose from to grab a bite to eat. Each time I have traveled in and out of this station has been a decent experience. Though, I do still sometimes get lost. It's an older building but it's pretty well maintained and clean. Folks working there are actually more than willing to help out. That's petty refreshing. I absoluely love the architecture of the station and its Deco nod. Not to mention the grand architectural elements within the interior. Traveling in and out of Union Station is nostalgic; like being in a 1940s romance film.

I cannot say enough great things about this place! Friend of mine, Rob, was traveling by train…read morefrom CA to FL when an unexpected storm hit and ALL of the trains were cancelled for 3 days! He was stuck Union Station with 0-degree temperatures and few resources at his disposable. After hous of looking, I was finally able to find a place where he could stay.... HI CHACAGO! I booked this place online and contacted the property. I spoke with Sharrod who was absolutely amazing assisting thru the process! He was super informative, kind, and professional. He explained everything and helped every step of the way. Sharrod is an absolute GEM And Hi Chicago is lucky to have him! The property itself was clean, well maintained and the room Rob stayed in was very nice! Pricing was probably the best you'll find at a place in Downtown Chicago. There is a community space on the second floor equipped with everything one needs while staying - from pots and pans to plates and everything in between! The location has multiple activities - ping pong, pool, tvs, board games, etc. FANTASTIC PROPERTY! And best of all, the greatest team! Thanks, Sharrod! Try this place, you won't regret it!

Never in a million years did I think I'd stay in a hostel, but Chicago hotel prices were absolutely…read moreunhinged for my trip -- like $500 a night unhinged. So here we are. The hostel itself wasn't nearly as bad as I imagined. I stayed in a 4-bed female room, and honestly barely saw the other girls, though I knew they were there. The beds have privacy covers, no one snored, no weird smells -- so points for that. We shared a bathroom with another 4-bed suite, which meant one toilet and one shower total. Not ideal, but it wasn't disastrous either. But dorm life ain't for me at this big age. Coming back late at night was a little annoying because you have to be quiet, and the location is slightly off the beaten path. Walking down Ida B. Wells late made me a bit nervous, but you do need to scan your card to get in after certain hours, which helped me feel safer once I made it inside. Breakfast was...there. Nothing to write home about, but at least it's offered. The general common areas are decent -- TVs, couches, game tables -- but they can get noisy. There were also a lot of kids staying while I was there, which made it hard to take work calls during the first couple of days. Overall, it wasn't as terrible as I expected... but the more I write this, the more I'm like: girl, just pay the $500/night next time for peace and sanity. Would I stay again? Only if hotel prices are once again trying to rob me blind.

Rebecca was very nice and pleasant! Thank you for all your assistance! I called and set up an…read moreappointment with her for my new unit! I met with her to go over the rates and unit size. She showed me the space and helped me with transfer from my old unit to my new space. The process was quick and very professional! Again, thank you Rebecca! I would highly recommend her to anyone needed help with their storage needs!

It has only one cart or dolly for the whole building. If you are moving lots of stuff or heavy…read moreitems you have to wait a long time. Also my entry code did not work after one day.

I recently stayed at the Sheridan Hotel in Chicago and overall had a very pleasant experience. From…read morethe moment I arrived, the front desk staff stood out they were extremely friendly, welcoming, and full of great recommendations for places to eat around the city. That level of hospitality really set the tone for my stay. My room was on the 27th floor, and the view was absolutely amazing. I had a beautiful view of the river, and seeing Trump Tower both during the day and lit up at night was a highlight. The room itself was very comfortable the bed was soft with just the right amount of firmness, and there were plenty of pillows to choose from. I also appreciated the bathroom amenities. The lotion smelled amazing (more on the masculine side, which I liked), and the bathtub was spacious. They provided body wash, shampoo, and conditioner, which was convenient. The hotel offers some great perks too. I liked that they allow you to store your luggage after checkout so you can still enjoy the city. There's also a Starbucks on-site, and the location is very convenient close to shops and things to do. I also felt very safe since you need a key card to access your floor via the elevator. That said, there were a few downsides. The TV had an issue late at night and kept showing an error code, and the air conditioning unit was a bit loud. The food provided during our conference was unfortunately very bland and lacked flavor. Housekeeping could also improve there was hair left in the bathtub from a previous guest, and it didn't seem like the floors were thoroughly vacuumed. Additionally, there was a noticeable mildew smell in the hallway, and fans were running constantly, likely to help with that. Despite those issues, the staff's kindness and the overall comfort of the stay really stood out. I would still rate this hotel highly and would consider staying here again.

Beautiful and majestic with huge ballrooms and nice spaces with floor to ceiling windows. Right on…read morethe river and views of the river walk. Parking is terrible on the street so you will have to garage it or valet for $35 a day where they leave it at front. Lots of help staff inside and outside. The bathrooms and premises are clean and for events the staff work very hard and are really nice. The food at the Sheraton kitchen was amazing. The braised short rib was really really fresh and well Cooked and tender and juicy and quality meat. The salad and dessert was also very good. The flowers were perfectly arranged and lively.

I've stayed at the Chicago Ritz, the Waldorf, and the Four Seasons, and the Sofitel was right up…read morethere with them in many ways. Located near Gold Coast, it's a great location. The hotel is beautiful. The beds and pillows were like sleeping on a cloud. If you like pillowy soft beds, you'll love it. If you need a firm bed, these beds aren't for you. The bathrooms are quite large. With a roomy shower and a separate large tub, it was nice. My single only complaint (and it's a big one) is that the only air output we had was warm. Yes, I could have complained at the front desk and I'm sure they would have taken care of us, but I'd already unpacked and put away all of my clothes. It was 10pm and I was feeling way too lazy, so I just sweated all night :/ Parking is $85 a night with free in/out privileges if you have your car with you. You can also choose several nearby parking garages if you want to save $20-30 bucks. I'd return. I liked the hotel and the location. I'm guessing that my stuffy room was just a one-off. It's located so nicely and the hotel beautiful, that I'd still recommend

Staying at the Sofitel is always a good decision! Perfect location, being very close to almost…read moreeverything downtown. Booked my reservation with a request for a hypoallergenic room and was pleased to find out they have an entire floor! The air quality is usually an issue for me in some hotels I love their attention to detail for all of their guests. My room was clean and relaxing - perfect for my mini getaway! Love that they have bathtubs in all of their rooms and the lighting in the bathroom was perfect (for makeup application lol). Recommend Sofitel for anyone visiting Chicago!

Nohand needs to be the name. No kitchen, refrigerator for guests. No water. Only thing that makes…read moreit a hostel is the low rates at low demand times and having to share a room with people that want to smoke weed in the room. One toilet and shower for four people in a room? Don't think the HVAC worked. I might has well went camping.

We stayed here for 3 nights during our visit to Chicago and this place did not disappoint. You get…read moreexactly what you paid for plus some good vibes. This was in the heart of all the hubbub so many things were walkable which was our main requirement. We could walk around and explore and get to tourist spot quickly. The room was on the small side but had everything we'd need plus very cutely decorated with books and plants. The bar downstairs had great drinks and the seating area all across the hotel's first floor could be used to hang out with a drink. The staff at the front desk was very sweet and accommodating. I'd definitely consider this place again for an affordable option in the middle of all the activity.

Update! I called again, later in the day, and a very nice gentlemen addressed my questions and…read moreconfusion, took my information and promised to get back to me with solutions. I am now hopeful!:) Phone number doesn't work. Unable to leave a message, even though there is an option to do so. Did not answer two emails requesting when and how to schedule college dorm pick up. Happy to have taken the $400 for summer storage. Still waiting...

Blue Crates.... DAMN!!!…read more Called Amy around noon on Monday, said I was in desperate need of moving and suit bins that day. She said there normal schedule was two days for delivery but she would see what she could do. Amy called back, said they could drop the bins off by 4pm. At 3:30pm, received text that the guys were on their way. They came in, dropped off the bins and were off. Amy checked in via text multiple times to ensure all was well. And I have two weeks before they have to be returned. I'll be done by end of day on Tuesday so I'll be calling to have them picked up but I had to write a review about a great experience. Wonderful customer service and excellent price. Thanks Blue Crates, you guys are AMAZING!!!!

One of the best hotels I've stayed at in Chicago (I have stayed at most 4+ stars in the Loop)…read more Spacious room with separate living area, clean, good view. I would stay there again.

The service sucks. I've called four times back to back to book a reservation and the person hung up…read moreon me twice in a row and now has sent me directly to holding.

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.