I just got off the phone with Aldo from the call center. He was of no help…read more I asked to speak to a supervisor. He transferred my call to a different department where no one picks up. Nothing against Aldo, maybe he's new. But he gave me false information. He said I filed a document in 2017 which was false, then he said the case was made a pdf. I just wanted to speak to someone that could help me. I've been on the phone since 8:30 am now it's after 12 noon. These calls just keep going from one person to another and some people don't answer. What's going on at the court house, Please hire people with knowledge and the resources to help us. Thanks.

All Men Must Serve…read more And there was my jury duty summons-almost three months to the day from the last time I punted. With summer adventures ahead I answered the call and shifted our staycation Memorial Day trip ahead a few days to make the date. During the Voir Dire many potential jurors were asked about their trips and of any reservation or ticket documentation to corroborate. Don't skip out on your civil service people. Speak the truth, that's what Voir Dire means. Civil Court of Cook County. Damages case. I knew I would be seated on the jury the minute I agreed with Plaintiff Counsel that people should face consequences for their actions. It was a fascinating experience being part of this jury at the same time a jury in New York was deciding the fate of an ex President. The cross examinations of expert witnesses became a tennis match of volleys that seemed like a tedious search for who ordered the Code Red and expertly executed dodges like the Who's on First routine. It was amazing to see the fencing that went on between witness and counsel. Well crafted questions elicit the answers you look for. This was more impressive than watching sideline reporters getting a word with coach, just before he storms into the locker room to rip his team that's getting smoked. After the judges instructions, the case was ours and we retired to the jury room to deliberate. Sidenote-thankfully we did not have the fifty three pages of instructions the Trump jury was read, yet could not have a copy of. Our jury of twelve from all walks of life talked out all the issues of the case. Everyone was welcomed to express their opinions, and everyone was heard. There is common ground out there for those that seek it. We all came to agreement and delivered our verdict. Justice, and civic duty, served. Valar Dohaeris

Genuine question, how does anyone get a hold of them? Every time I call, it goes straight to…read morevoicemail and then they say there's no voicemail box and I need to email them. I've emailed them every time and have not heard a response. I'm looking for any help with a dangerous structural issue in my building and 311 just directs me here.

It is impossible to get a hold of you guys. & ofcourse the information I'm looking for is taking me…read moreforever online. Get it together.

I stop in here about once a month to pick up rabies tags for the clinic. The parking is a mess. It…read moreis always full and even though it's beside the building it's several "blocks" to the front door with lots of deep pot house. Nice greeting. Of course there is a metal detector but the staff is alway friendly and chatty. The building itself is rough, still has areas that were abandoned due to covid protocols. It really needs some updating but it's a typical government building. Urg

Must better experience then it was years ago. I needed to get a copy of a few of my records and ran…read moreinto a few hiccups but, the clerk who assisted me happened to see me coming back while she was outside taking a break and went out of her way to walk me through all the steps so I wouldn't have to go back and forth. She helped me solve all of the issues and misinformation I was previously given and I was squared away and ready to go within a few hours. She even printed some documents for free for my troubles. Please hire more people like her. Everyone that comes to the courthouse has varying reasons for being there but all should be treated with decency and respect. A little kindness goes a long way.

At terminal 5 on 8/6 at around 3pm a woman TMA threatened to slap my 14 year old daughter as she…read morewas getting into the car at the arrivals. Filing a formal complaint is near impossible and I got the complete runaround when I tried.

So today (7/20/19) at approximately 10am O'Hare, I waited at the end of the terminal where I have…read morealways done for many years to wait for my ride pick up. Whoever this glorified traffic enforcer was harassed, yelled, and called me a liar when I called her out on the BS about cameras on the buses and in the terminal specifically to take pictures of license plates. She told me to move, mind you I'm just waiting, no car yet. I told her no. She said when my ride gets to the terminal she's going to make sure the driver gets a ticket, mind you cars were parking and picking up passengers. She was about two feet away from my face on a power trip. Luckily I kept calm and it got her even more upset because she knew she got caught. I reported her to the city's Office of Inspector General and also took a pic. Beware people... Unbelievable lack of decorum. BTW my ride came and picked me up... All I heard was her yelling "oh she's leaving!" But couldn't get a view of the plate bc she was too far, too funny, nice to know the universe let me have the last laugh. Hope this dumbass sleeps well knowing she got called out and didn't get her way. Lol

So Dave has been very helpful on the phone with my case. I would have never expected that kind of…read moresupport from IDES and have never received the help that he provided to correct the problem I was having. Thank you to him and so far he is the only person there in the phone side who explained everything and heard my side. I am grateful for his help and I hope others get a chance to work with him on their cases.

The online application process is flawed - during the last step of me filing a claim it errored…read moreout. I tried calling and the call center experience was extremely upsetting! I initially tried the "call back" option as the wait time was long. I eventually got a call back but the line was quiet. I kept saying "hello" for two or so mins, but they just stayed quiet on the other side. So I eventually hung up. When I tried calling back over the next couple of days the system kept telling me I am in line for the call back option. I had to use a different phone to call again. The first time I waited for an hour they picked up and hung up right away. The second time a lady started talking and I said "hello" over her and she instantaneously hung up on me again. Finally, the third time was the charm - I ended up talking to someone who was extremely helpful and assisted with my case. Thanks to her, I am not going to be escalate my complaint further. I hope there are truly quality control people who are reviewing these Yelp complaints. We all have been paying unemployment insurance for years and when we are faced with the difficult moment when we need it, we shouldn't be treated so disrespectfully.

Re:  RESIDENTIAL ELECTRONICS RECYCLING PROGRAM…read more Wow!  I sure was happy to notice this program in a Google search!  Needing to recycle two old TVs and a fax machine, I was thrilled to find a place where I could recycle for free that was near my home. I found out that besides the City of Chicago permanent facility at 1150 North Branch Street, which is open every Tuesday,  Thursday and the 1st Saturday of the month, there are six other Streets and Sanitation locations that accept certain electronics once a month from April to December.  This location at 52nd Street and Oakley, is open on the  third Wednesday of the month  from 9 am to 1 pm.   Unlike the North Branch facility,  which accepts a larger variety of items, only certain electronics are accepted here:  computers,  computer monitors,  TVs,  scanners, printers, fax machines,  keyboards and mice, VCRs, DVD players/recorders,  video game consoles, portable digital  music players, digital  converter boxes, cable and satellite receivers, and small-scale servers.  Dropping off the old electronics was very easy.  A truck was located on 52nd Street near the entrance to the parking lot.  The guys working on the truck were very nice and helped transfer the items to the truck. It is so nice to get these items out of my house and recycled responsibly for free! It is best to get there as early as possible because once the truck is full, that's it for the month at this location.  Re:  Streets and San service from this location  I have been satisfied with my garbage pick-up.  Any time that I have called this office, I have encountered helpful people.  Sonia Campbell has been especially helpful in the past.  Date of this review is April 19, 2023.  Probably best to double check the information in the future to make sure that the recycling program is still in effect and that dates and time have not changed. Happy Earth Day on April 22nd!

Movies in the Parks is a fabulous summer series sponsored by the Chicago Park District. Movies play…read morein parks throughout Chicago for no charge in the warm months! You can bring food, bring drinks and of course bring friends & family for some relaxing time together. What's better than a evening together feasting & drinking in wonderful weather!? I recently went to watch Soul Food at the Jay Pritzker Pavilion in Millennium Park and was very happy with the whole experience including the sound there. If you end up watching at Jay Pritzker, I suggest getting as close to the screen as you can to the front for the best visual experience. Awesome idea the city of Chicago has had putting on these movies bringing the people of our city together for a fun, free night together!

Movies in the Parks is one of my favorite summer activities. Plus, there's no admission fee…read more Sweet! When the movie was hosted in Grant Park, I would go weekly and truly enjoyed it. I had doubts about having the movie in various 'hoods. I was wrong. Having the movies in various neighborhoods is much better. Instead of buying the food and beverages downtown, I will be able to support the mylocal shops and take out restaurants. Just go early to pick your spot since it does get somewhat crowded - not like at Grant Park. You are able to bring your favorite take out dinner, movie snacks including beverages. Just remember, alcohol is not permitted in the park. Having stated that, if you have a big back pack or purse and it just happens to have your favorite adult beverage in it... it will be fine. Just like Grant Park, the scenery is incredible. The skyline is on one side of the park and the breeze from Lake Michigan is on the other side. Since the showing was at the part at Belmont and Sheridan Road, I was able to walk over there. Within 10 minutes after the movie, I was home. I will be attending more of these movies in the nearby neighborhoods.

I visited Lincolnwood office on Monday, December 23. Support and help from 2 people was amazing!!!…read moreAdele and Giedre very professional , knowledgeable , kind and.....helpful... Just would like to send them a great Holidays wishes !!!! With great Appreciation Love and Light Lucia (Ludmila Dashkevich

they lack social workers they need more social workers and turn you away at 5 saying that they will…read morecontact you but never do. So you wait for nothing.

Its terrible that the people that works for the water department getting paid good money and don…read moredo their JOBS. I have put in a complaint about LEAD in the water in the 60629 /West Lawn area by Midway Airport . And have to wait 30 days til someone comes out to check the water. Several of my grandchildren have gotten sick throwing up in the bathroom all day and not feeling well. And I am still waiting after its been over 30 days. And my grandchildren age range is 5,7,9,11 . So not what Brandon & jb I need someone out here ASAP

We all need it right?? The recent contamination of water alert was not broad enough or thorough…read moreenough. It actually extended into Auburn Gresham and lord knows where else that they did not tell you. I was not feeling well and my dogs as well on extra commode duty. Well..?? call it what is! The minute we started drinking bottled water all is getting well. I will be drinking more bottled water in Chicago. They bill you monthly now and not every 6 months. I never saw a notice about that either. Lord help us in greedy Chi town.