1. Chicago State Currency Exchange

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Elgin, IL

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Chicago State Currency Exchange

1.0 (1 review)

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11 years ago

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Tri-City Currency Exchange

Tri-City Currency Exchange

(5 reviews)

Overall fantastic customer service, I gotta take the time out and say "Maria" older women that I…read moremade business with was a quick transaction. I highly recommend this place if u wanna cash a check etc. thank you for your Help Maria and The Tri-city Currency Exchange

Good luck getting help here. Terrible…read more Welcome to Bizarro World. Someone wrote "a one-star review is too generous" for this place. I agree. You've experienced the efficiency of airport currency exchanges? Well, this isn't that. Awful customer service. I was given mostly evasive non-answers or brush off comments. Apparently, a simple 'yes' or 'no' answer was simply IMPOSSIBLE regarding whether a particular currency can be exchanged for USD. It's a very simple question. And, oh yeah: They HUNG UP on me during my phone call. The woman insisted that they had to make a xerox photocopy of each denomination of the bills to provide to their mysterious 'broker' (unnamed, and unavailable to speak with, even during his stated hours at their shop: 9:00-4:30, M-F). I never saw or heard of something like this in all my prior currency exchanges. She said their fee for doing a currency exchange was 5%-7% of the total amount (really? Not even ridiculously overpriced airport areas are this absurd). Give me a break. Stubbornly unhelpful, both in person and via phone. A repeated theme: 'You have to bring in' the money first. (WHY?) Just please ANSWER a SIMPLE QUESTION. On the phone: "I can't talk about this over the phone." (?) Well, she was asked the same question in person beforehand by my friend, with the same evasive non-answer. It shouldn't be so difficult to get a straight answer. [Her response to my polite incredulity: "That's our process."] Well, Kafka would have more to write about with this "process." If you want a place that will waste your time with playing games, here it is.

Hanover Park Currency Exchange

Hanover Park Currency Exchange

(1 review)

Went in today 3/6/23 around 3:30pm with my elderly mother to send money via Western Union to my…read moreaunt out of the country. My mom was standing beside me and female cashier in window HP4 proceeded to tell me my mom had to wait on the side since she's not the sender. Thought that was strange because we had done this before at the very same location and my mom was not asked to step away in previous times. Elderly mom handed me bills towards the total as contribution. As I counted, cashier yells out (partly covering her mouth with her hand) in spanish to her co-worker on the other window then tells me she can't provide service to us because I was counting the total bills in front of her. Shocked because again we had completed this service at the same location before with no difficulties. So I told cashier I will go to a different location instead and proceeded with purchasing vehicle sticker. Female cashiers continued to converse in spanish and was laughing. Then I hear "That's why I asked!" Unprofessional and poor customer service skills. Never returning and would not recommend this location based on my experience. I will stick with my local Meijer where they have people skills and good customer service.

From the owner: West Suburban Currency Exchanges, Inc. (WSCE) is your neighborhood financial hub, serving the…read moreChicago suburbs with over 25 convenient locations. Beyond just check cashing and money orders, we are a licensed agent for the Illinois Secretary of State, expertly handling all your vehicle license and title needs. Our commitment to "going the extra mile" makes us the leading provider of retail financial services, including Vehicle Licenses and Check Cashing. Visit our Streamwood, IL, location to experience the WSCE difference today - fast, friendly, and just around the corner!

Chicago State Currency Exchange - currencyexchange - Updated July 2026

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