One of the best. Easy to book online last minute. Always have availability. Quick service at…read moreairport. Just look for the USA sign. Options to book cold drinks for the ride. Always on time and you can change your pick up time as needed. They check flights so they know if your plane is late. Friendly service and appreciate if you know a little Spanish. Cant really get much better

We used USA Transfers for transportation from the airport to our hotel and back, and both…read moreexperiences were absolutely flawless. The vans were clean and comfortable, the drivers were friendly and professional, and the service at the airport was smooth and well-organized...exactly what you want after a long day of travel. Everything ran on time, and the whole process was stress-free from start to finish. Honestly, we can't say enough good things about them. Next time we're back in Mexico, we'll definitely be using them again. Highly, highly recommend!

**A Day of Sun and Discovery: Chichen Itza Adventure, local lunch buffet, and cenote visit**…read more I recently had the opportunity to visit the ancient Mayan ruins of Chichen Itza, and I must say, it was an unforgettable experience! Despite the scorching heat, our group had an absolute blast exploring this incredible site. **The Weather: A Sizzling Challenge** Let's get the obvious out of the way - it was HOT. Like, "I-can't-even-wear-my-sunglasses-because-their-frames-are-melting" hot. The sun beats down relentlessly, making every step feel like a marathon. But, as they say, "no pain, no gain" - and we were determined to make the most of our day. **The Ruins: A Treasure Trove of History** As we ventured deeper into the site, our eyes widened in awe at the sheer scale and grandeur of the ancient structures. The Pyramid of Kukulkan (El Castillo) stole the show, its intricate carvings and stairways a testament to the ingenuity of the Mayans. The Temple of Warriors, with its 9 pillars, was another highlight - each one adorned with symbolic carvings that told stories of battles and mythological creatures. **Cenote** We were also lucky enough to visit a local cenote and were thoroughly impressed. Despite the short visit, the experience was refreshing and rejuvenating. (about an hour 1/2 or so) The water was crystal clear and a perfect temperature - a welcome respite from the hot Cancun sun. The calm and peaceful atmosphere made it easy to unwind and relax. If you're looking for a quick and easy way to cool off or experience the natural beauty of Cancun, I highly recommend checking out one of these local cenotes. Don't expect to spend hours exploring, but do expect to leave feeling refreshed and invigorated. **Tips and Takeaways** * Bring sunscreen. Like, a lot of sunscreen. * Bring a canteen filled with Ice and water * Wear comfortable shoes - you'll be doing a lot of walking. * Take breaks in shaded areas or under umbrellas to avoid heat exhaustion. * Don't miss the acoustics demonstration at El Castillo - it's an impressive display! * Be prepared for crowds and long lines during peak season. * Consider booking a guided tour to get a deeper understanding of the site's history and significance. Thank you NOE and team!

Our tour guides, Miguel & Carmona were very helpful and knowledgeable. The deluxe tour package to…read moreChichen Itza and the cenote was well worth it. I was truly impressed with everything they planned for us.

Amazing Service + Thrilling Tours = Unforgettable Memories…read more My husband and I planned a last minute vacation 5 day vacation to Cancun the week of 4th of July. The week before leaving to Cancun, I was browsing the Cancun Best Discount website and as I was browsing (which I had already spent about 30 minutes on the website looking at what to choose) Martha contacted me. Martha was wonderful! She asked me what I was interested in doing and provided recommendations. We booked 3 tours with Martha: Tour #1: Whale Shark Adventure Tour #2: Coba Mayan Encounter Tour #3: Selvatica Air Assault Once we were booked, our confirmations were sent to us immediately. When we were in Cancun, Martha called our hotel room to confirm pick up times for our tours. On day 4 we had to change our Selvatica Gimme All tour to the Air Assault tour since we couldn't do an 8 hour tour. Martha was able to change the tour without a problem and refund the difference in tickets immediately! Talk about incredible customer service! All tours were AMAZING! Swimming with whale sharks was incredible! The group was small with about 8 people. We swam with about 20 whale sharks (I swear I am not kidding). Even though my husband and I do not get sea sickness, we did on this trip so make sure to take dremamine. While you are waiting for your turn to go in the water with the whale sharks you sit on the boat and it rocks A LOT! We were lucky to have spotted the whale sharks about 45 minutes into the trip and we were one of the boats to get to the whale sharks so we had a lot of time taking turns to swim with them. If you do this tour, you have to be in good shape since there is current and you have to keep up with the whale sharks - trust me they aren't as slow as they look. After the whale shark swim which was an incredible experience, we set out to eat a ceviche lunch docked at Playa Mujeres was a great relaxation after a day of chasing whale sharks. The Mayan Coba Encounter was great! The tour guide Isreal, zip lining, repelling into a cenote and climbing up Coba was remarkable. Our Mayan buffet lunch was tasty. The Selvatica Air Assault is for the young, adventurous heart. My husband and I were the only ones who chose that tour so we had 4 tour guides all to ourselves! The attention and interaction we had with our guides was so personalized. I could have done without all of the bridges in the tour, but our guides, the bungee and superman zip lines made it all worth it. I have traveled a lot and I must say this has been THE BEST tour and customer service experience EVER!! All of these tours are a MUST DO! I would call Martha and Cancun Best Discounts in a heart beat when vacationing in Cancun again.

It was a great tour to Chichen Itza. Lots of drinks on the bus. Alex was a good server/bartender on…read moreboard the bus. Lunch buffet was good! A few comments though: 1 - we went on Tuesday, which apparently, Valladolid had a fiesta and so we did not stop, and just passed through it. If that was the plan of not stopping if there are fiestas, they should have informed us when we were booking. Would hvae been nice to walk around Valladolid. 2 - the tour guide just started talking after 1.5 hours on the bus en route. Wold have been more appropriate to say even a few words as soon as we drove off from the pick up area so to give us a bit of idea of what we are doing, how long is the drive, what to expect, etc. 3 - there were only 6 of us English speakers vs 30+ (i think) of the Spanish speakers on the bus. Antonio aka Kojak (i think was his name), our tour guide, gathered the English speaking tourists, but passed us to another tour guide from the other bus who had about 20+ people already. Would have been nice to have the guide with only a few people. Good thing, the other guide (Alfonso) did a good job. He knew a lot and was very articulate, and dressed the part.

This was ok. We were immediately hit with an upgrade sell?? Everything is contained within a…read morecompound. No cameras allowed because they want to sell you their $100 photo plane. No photos just sent to your phone? You can and do take them to the cenote. Snap away. The ATV was driving in a circle on bunny dirt roads. ( least favorite) at least go in the jungle, not a dirt road. Zip lines are the shortest I've ever been on. The guide was great and was upbeat. Tequila tasting is the same everywhere ( 20 minutes with a small taste of 4 ) maybe 1 shot . total. If you've never experienced something similar, you might like it. Hard upsell on the lunch and photos.

This was a great tour and I want to give a special shout out to Elise and Valeria. They were…read moreamazing and incredibly helpful and made the trip a lot of fun. Also a great playlist for a very long drive... which would be my only thing - it's a good hour and change drive but if you're okay with that - then def a highlight of a day. And again - Elise and Valeria were 10/10.

Xel-Há - Stunning Nature, So-So Food, and Skip the Timeshare…read more Xel-Há is easily one of the more beautiful and enjoyable destinations in the Quintana Roo area. The natural surroundings, cenotes, lazy river, and waterslides offer a full day of adventure and relaxation. If you break down the ticket price by the activities included, it's actually a solid overall value. But let's be clear: this is not a 5-Diamond experience. The food is the biggest letdown. The buffet is nothing special--average at best. The fries, in particular, are almost always cold and soggy, thanks to a heating system that doesn't keep up, even when food is freshly made. It's the kind of food that fills you up but doesn't leave an impression. A few tips to help you make the most of your trip: * Buy tickets online in advance - This helps you skip the lines and sometimes score a small discount. * Avoid visiting during election season - Due to Mexican law, no alcohol is served during this time, even at tourist locations. If part of your plan is to sip a drink by the water, plan around that. * Skip the timeshare presentation - While it might sound like a good deal (free breakfast + discounted or free tickets), it's really just a pitch to buy into a discount program. You're not buying a vacation home--just access to marked-up offers with a "discount" tag. If you do your homework, you can usually find better deals on your own. Bottom line: Go to Xel-Há for the nature and fun activities. Just manage your expectations with the food, and avoid the timeshare trap. It's worth a visit--just not worth believing the hype.

Overall we had a wonderful experience but with major hiccups first they allowed our travel agent to…read morebook a dinner reservation to a restaurant that no longer exist and we didn't find out till check in while verifying all of our reservations secondly one of our two reservations to xoximilco was not in the system we canceled and rebooked and at the end of our trip we were being charged for that first reservation that didn't show on the computer which caused the check out to prolong which made us miss our scheduled reservation bus back to the airport. Then they tried to insinuate that it was our fault that we missed our bus a 5-minute checkout turned into a 30 minute checkout because a f****** on their part. on the drive back from xoximilco, there was a group of about 10 people that were clearly intoxicated, being very disruptive and nothing was done about it. Skip the timeshare presentation they told us that we would get a $400 massage and it turned out to be maybe a $70 massage also they say it's an hour and a half from beginning to end and it took over 2 1/2 hours. The all-inclusive is definitely worth it if you eat a lot and drink a lot which is something we did. on our last night there we went to restaurant that supposedly had the tomahawk steaks come to find out they didn't they had sent their meats to another restaurant so that was very disappointing. Staff is very friendly

This was the second time in the last month we have done this same exact tour. My nephew plays…read morebaseball for the Quintana Roo Tigres so we come down here now quite often. The weather for this excursion prevented us from going snorkeling, so they just let us cruise in the fast boats for 2 hours thru the marinas, bays, shorelines and mangroves of Cancun. So much fun. Alex our guide did a great job, even though one of our boats in the party suffered a propeller malfunction, they replaced the boat quickly and made up our downtime. Great time, and will do it again.

I know some things are beyond our control, especially when it comes to weather. We had booked the…read morespeedboat/snorkel tour. We spent the morning getting ready for our noon tour, then took the bus to the location. Through a bit of overzealousness on our part, we arrived 45 minutes early, only to find out the tour was cancelled to do...maybe the wind? The boats and snorkeling weren't possible to go out. A few of us cancelled, but some decided they wanted to still do the trip the following day (our last day), but we asked them to please notify us in case it was cancelled beforehand so they didn't have to take another bus ride for no reason. I emailed the morning of, because of the strong winds all throughout the night. I did receive an email back, saying they hadn't heard if the tour was going to take place but I'd be notified in case of something had changed. Welp, those that were going had no choice to leave and hop on the bus for their tour...only to find out, the snorkeling part was cancelled, but they could do the boat ride if they wanted. Since snorkeling was their main reason for going, they decided to cancel. It would have been great to know this before hand. The refunds were processed pretty promptly and we were grateful for that, but it's a shame there wasn't much communication that wasted time (and money) that could have used for something else both times.

It's important to have reliable transportation from the airport that you know will be there when…read moreyou step out of the doors. Carm is that company. We use their services whenever we need a ride to the ferry terminal or a private Marina, or a hotel. You can trust them. They are flexible and reasonably priced. The communication/ customer service is great. And you can prepurchase drinks for the ride, and ferry tickets, too... it doesn't get any better than that IMO.

Extremely affordable and communicative throughout every step along the way…read more We booked a round trip airport transfer to/from Playa del Carmen for group of 4; only costed us $139. Easy to book and pay via credit card online which is a huge plus, since I detest having to bring large wads of cash when traveling. On arrival day I received a text message indicating where they were waiting for me. When we got out to the exit after finishing up customs, we saw our CARM holding a sign with my name on it. We walked to him and he quickly message the driver to let him know we've arrived. The CARM rep then graciously offered to help carry our luggage and brought us to the van where our van was at. The ride to Playa was smooth. A/C on full blast which was so wonderful. Similarly getting picked up from the resort back to airport was hassle free. Highly recommend.

Marco took us from Cancun to Tulum with a stop on the way out for bathroom break and snacks and a…read morestop on the way back for lunch. His English is very good, vehicle was spotless (very, very clean). Seats very comfortable, hand sanitizer in vehicle as well as trash can and cooler w/cold water a soda. It was so nice to be with a local who knows the area AND speaks English. 13 passenger van with tall ceilings and our family of 5. So much cheaper than a bus... we took that too the week before and this was a better experience.

Easy to find at the airport. Look for their shirts or booth outside…read more Shuttles are in good shape. Friendly drivers. You can purchase drinks in the shuttle. Pricing is competitive. Shuttle back to airport was on time. No issues.

Great service and value. We got the airport transfers using…read moreEntertainment plus which is was fast, efficient and safe. Easy to recognize when you get out of the airport. The are safe and rated very high on the other travel sites so we decided to use them. We loved the service and punctuality, would most definitely use them again.

This was a great tour, highly recommend it. Ride a bike and enjoy the ruins and the history that…read morecome with it.

My husband and I went on a private guided tour with Arturo to Coba. We were very impressed with his…read moreknowledge of the ruins. He did not rush the tour and allowed us enough time to ask more questions or look around. We had already scheduled our Tulum and Chichen Itza tours when we found Arturo but sure wish he was our guide for those as well. We decided to schedule a tour to Ek Balam with him before we leave since we were so impressed with his knowledge and friendiness. We would highly recommend Arturo to anyone interested in a private tour and discovering the amazimg sites in this beautiful part of Mexico.