Jay and his crew, Mariano and Fito were awesome. Cannot say enough about their knowledge of the…read morearea. So informative, would never be the same if we tried to tour on our own. Jay even hired a private tour guide at Tulum that was very knowledgeable and made for the best experience. Our group consisted of 9 kids under the age of 1 and 8 adults. They did a fantastic job of herding us and keeping us on track. We did basic tour plus zip lines, cliff jumping, swimming with the turtles. The lunch stop in Akumal on the beach was amazing. We highly recommend Your Private Tour for any size group. Just a great team!!!

From the owner: we offer sophisticated tours of the Mayan Ruins as well as snorkeling in cenotes (Mayan underground…read moreriver system) snorkeling with sea turtles and zip lining in the jungle.

Marco took us from Cancun to Tulum with a stop on the way out for bathroom break and snacks and a…read morestop on the way back for lunch. His English is very good, vehicle was spotless (very, very clean). Seats very comfortable, hand sanitizer in vehicle as well as trash can and cooler w/cold water a soda. It was so nice to be with a local who knows the area AND speaks English. 13 passenger van with tall ceilings and our family of 5. So much cheaper than a bus... we took that too the week before and this was a better experience.

We did the half day private tour to see monkeys near Tulum with Eli, and it was perfection! He's a…read moredelightful and fascinating person and made every minute enjoyable. We saw Mexican spider monkeys and black howlers, which was incredible, and also gorgeous butterflies and leaf cutter ants, and the forest walk was easy (even with terrible knees!). If you love nature and want to spend a delightful afternoon with an excellent guide, you will not be disappointed! Thank you, Eli!

My wife and I had a great time with Eli. He brought us to Punta Laguna Nature Reserve where we were…read moreable to observe spider and howler monkeys. Eli is knowledgeable, efficient, and fun! Recommended.

We visited Chichen Itza, Ek Balam, and cenote Ik Kil. Jerry shared with us the history and culture…read moreof the Mayan people. It made the trip more interesting than going solo. Upon arriving at the Mayan temples, he gave us an amazing explanation. We even had people listening in to our group. Jerry kept our 10 year old son's attention during the whole day. Jerry took great pictures of us during the trip. We booked Jerry before we left for Cancun. His communication was great. There were no surprises, or hidden fees. Our family highly recommends using Jerry to book your next adventure!

Do not hesitate to book your tour with Jerry. He was very knowledgeable in the history and…read moresignificance of Chichén Itzá. Since we were his only tour for the day, he took the time to explain and answer our questions. Since we departed very early, we arrived well before the large tour groups, we avoided the hot sun and the crowds. We arrived at the cenote early and practically had it to ourselves. It was nice to tour Valladolid to learn and experience the colonial town.

I rarely do reviews, but want to make a few quick points: 1)…read morethis company is legitimate (despite the small # of reviews in yelp they have to a elsewhere on tripadvisor etc). 2) today was the highlight of our 1 week trip to the cancun/isla area 3) our driver and our guide Nefi is a federally certified tour guide and former Archeologist student and IT SHOWED. 4) despite our waiting until the very last minute to decide to go see ek balam, a cenote and valladolid Nefi was able to make it all happen for us the very next day. 5) I've never seen our teens so interested in history and be as wowed by anything other than a screen as they were today. 6) Nefi seems to know as much as a college professor about mexican history and archeology and mayan history and culture and made every story and explanation of our questions extremely entertaining. 7) this is our first private tour like this in mexico and we are soo happy we did it - you get what you pay for and we are all so happy we did!

Let me start by saying from start to finish, MYOT was too notch! Nefi was very responsive to every…read moreemail and gave me much comfort during our planning. Gabriel (our tour guide) set the tone for our trip!!! Truly beyond words, I can't come close to describing the level of detail that was planned and laid out for us for our tour. We started with Tulum and we beat the massive crowd of people who showed up after us. Gabriel helped us to see this through a new lens, bringing more meaning to the tour. We then went snorkeling followed by visiting the cenotes, zip lining and kayaking. Not to mention the delicious food in the Mayan village!!! I would recommend these guys to everyone coming to visit Cancun!

Amazing Service + Thrilling Tours = Unforgettable Memories…read more My husband and I planned a last minute vacation 5 day vacation to Cancun the week of 4th of July. The week before leaving to Cancun, I was browsing the Cancun Best Discount website and as I was browsing (which I had already spent about 30 minutes on the website looking at what to choose) Martha contacted me. Martha was wonderful! She asked me what I was interested in doing and provided recommendations. We booked 3 tours with Martha: Tour #1: Whale Shark Adventure Tour #2: Coba Mayan Encounter Tour #3: Selvatica Air Assault Once we were booked, our confirmations were sent to us immediately. When we were in Cancun, Martha called our hotel room to confirm pick up times for our tours. On day 4 we had to change our Selvatica Gimme All tour to the Air Assault tour since we couldn't do an 8 hour tour. Martha was able to change the tour without a problem and refund the difference in tickets immediately! Talk about incredible customer service! All tours were AMAZING! Swimming with whale sharks was incredible! The group was small with about 8 people. We swam with about 20 whale sharks (I swear I am not kidding). Even though my husband and I do not get sea sickness, we did on this trip so make sure to take dremamine. While you are waiting for your turn to go in the water with the whale sharks you sit on the boat and it rocks A LOT! We were lucky to have spotted the whale sharks about 45 minutes into the trip and we were one of the boats to get to the whale sharks so we had a lot of time taking turns to swim with them. If you do this tour, you have to be in good shape since there is current and you have to keep up with the whale sharks - trust me they aren't as slow as they look. After the whale shark swim which was an incredible experience, we set out to eat a ceviche lunch docked at Playa Mujeres was a great relaxation after a day of chasing whale sharks. The Mayan Coba Encounter was great! The tour guide Isreal, zip lining, repelling into a cenote and climbing up Coba was remarkable. Our Mayan buffet lunch was tasty. The Selvatica Air Assault is for the young, adventurous heart. My husband and I were the only ones who chose that tour so we had 4 tour guides all to ourselves! The attention and interaction we had with our guides was so personalized. I could have done without all of the bridges in the tour, but our guides, the bungee and superman zip lines made it all worth it. I have traveled a lot and I must say this has been THE BEST tour and customer service experience EVER!! All of these tours are a MUST DO! I would call Martha and Cancun Best Discounts in a heart beat when vacationing in Cancun again.

It was a great tour to Chichen Itza. Lots of drinks on the bus. Alex was a good server/bartender on…read moreboard the bus. Lunch buffet was good! A few comments though: 1 - we went on Tuesday, which apparently, Valladolid had a fiesta and so we did not stop, and just passed through it. If that was the plan of not stopping if there are fiestas, they should have informed us when we were booking. Would hvae been nice to walk around Valladolid. 2 - the tour guide just started talking after 1.5 hours on the bus en route. Wold have been more appropriate to say even a few words as soon as we drove off from the pick up area so to give us a bit of idea of what we are doing, how long is the drive, what to expect, etc. 3 - there were only 6 of us English speakers vs 30+ (i think) of the Spanish speakers on the bus. Antonio aka Kojak (i think was his name), our tour guide, gathered the English speaking tourists, but passed us to another tour guide from the other bus who had about 20+ people already. Would have been nice to have the guide with only a few people. Good thing, the other guide (Alfonso) did a good job. He knew a lot and was very articulate, and dressed the part.

Herman was our tour guide and was outstanding. He was helpful, friendly, caring, and kind. We did…read moreEk Balam, Chichen Itza, and a cenote. He explained everything so well to us, taught us about the Mayan history, and so much more. He was a safe driver and answered all of our questions as well as the others in the group. The lunch was a yummy authentic Mexican lunch with the best homemade tortillas. Alma Tours picked us up and dropped us off directly to and from our hotel. Communication was very effective. Can't say enough good things about the tour, the history, and Herman. We were so impressed and would recommend this to anyone we know who is coming to Cancun.

We booked with Alma Tours, two days before on kind of a last minute decision once we were already…read morein Cancun. Wanted to LDS experience, and it was wonderful. We felt entirely safe (and loved, a little bit). Mario was our tour guide and driver, and he was kind, social able, and respectable. He also kept an eye on us on breaks and shopping. Been to Mexico a lot, and it is generally safe, but he helped feel super safe and comfortable. The tour we did was Chichen Itza.

This was a great tour, highly recommend it. Ride a bike and enjoy the ruins and the history that…read morecome with it.

My husband and I went on a private guided tour with Arturo to Coba. We were very impressed with his…read moreknowledge of the ruins. He did not rush the tour and allowed us enough time to ask more questions or look around. We had already scheduled our Tulum and Chichen Itza tours when we found Arturo but sure wish he was our guide for those as well. We decided to schedule a tour to Ek Balam with him before we leave since we were so impressed with his knowledge and friendiness. We would highly recommend Arturo to anyone interested in a private tour and discovering the amazimg sites in this beautiful part of Mexico.

We used USA Transfers for transportation from the airport to our hotel and back, and both…read moreexperiences were absolutely flawless. The vans were clean and comfortable, the drivers were friendly and professional, and the service at the airport was smooth and well-organized...exactly what you want after a long day of travel. Everything ran on time, and the whole process was stress-free from start to finish. Honestly, we can't say enough good things about them. Next time we're back in Mexico, we'll definitely be using them again. Highly, highly recommend!

Excellent service and great communication. William, the driver, did a great job. So glad I booked…read morethrough them to get from the airport to the ferry and ferry tickets. Only critique is they should provide a bag to carry the optional items you can purchase through them. It's a great service but not helpful if you have no way to carry the items.

My wife and I can't recommend My Quest Concierge Private Tours enough. Shout-out to our amazing…read moreguide, Heriberto Lopez. He took excellent care of us for the day. It was just us three. We loved having a guide all to ourselves. We stayed at Grand Velas Riviera Maya in Playa del Carmen. My wife found out about My Quest from Tripadvisor. We booked a "VIP Tulum Private Tour" over two months in advance through Viator. It cost $340, prepaid online, and we tipped Heriberto $75 in cash after the tour ($415 total in US dollars). We thought it was worth it. The preferred method of communication for My Quest, like most of Mexico, is WhatsApp. Two days before our tour, we got a WhatsApp text message from Carolina to confirm details. Our only gripe with My Quest came in this message. The company wanted to change our pickup time from 7:30am "to 6:45am since we have found more people due to the season." We were a bit annoyed with that because we booked and prepaid with My Quest in order to get a private tour at the time we specified months ago. I politely replied and asked if we could keep the original reservation time. I received a prompt response, yes. Around 8:30pm the night before our tour, we got a message from Fernanda. She confirmed our pickup time, told us that Heriberto would be our guide, and gave us his phone number so that we could message him via WhatsApp. Once again, I had to correct the pickup time from 6:45am to 7:30am. I messaged Heriberto to make extra sure. Heriberto showed up on time at 7:30am. He picked us up in a company car, a GMC Acadia, I believe. It could've been a GMC Terrain. I don't remember exactly. The SUV had a transmission issue where it would downshift unexpectedly, usually after we got going on the highway. This mildly concerned both us and Heriberto. He reported the issue to My Quest. Heriberto is local to Playa del Carmen, where My Quest is based. He's friendly and intelligent. We could tell he is passionate about his job. He loves his family, Mexico, and the environment. We felt safe when we were with him. Our tour consisted of three stops, each of which I reviewed on Yelp. In order, they were: 1. Zona Arqueologica de Tulum 8:45am to 10:00am (times approximate) https://www.yelp.com/biz/zona-arqueol%C3%B3gica-de-tulum-tulum-2 Zona Arqueologica de Tulum is the famous ruins of Tulum. This is a popular tourist attraction. Heriberto and My Quest proved to be very valuable here for two main reasons: First, Heriberto knew the most efficient route through the ruins and he was terrific at timing our stops so we were rarely around other people. He made our tour of Tulum feel special and intimate. Second, Heriberto was extremely knowledgeable about the history of Tulum and the Maya people. He brought an iPad to show us pictures and diagrams, which added another layer to his history lessons. 2. Cenote Xunaan Ha 10:30am to 11:45am (times approximate) https://www.yelp.com/biz/cenote-xunaan-ha-ciudad-chemuyil 3. Cenote Taak Bi Ha 12:15pm to 1:45pm (times approximate) https://www.yelp.com/biz/taak-bi-ha-zona-hotelera-tulum Cenote Xunaan Ha is an open, above-ground cenote. Cenote Taak Bi Ha is a closed, underground cenote. At both cenotes, Heriberto provided us with life jackets and snorkeling gear. Life jackets came from the cenotes and snorkeling gear came from My Quest. Xunaan Ha was a leisurely swim and snorkel. Taak Bi Ha was a guided tour. We absolutely loved both. Cenotes are some of the most beautiful natural occurrences on earth and they must be experienced in person. No hiking was involved, but the swimming, especially in the cold water of Taak Bi Ha, did take some energy. Eat a good breakfast and bring snacks for the car. Heriberto had bottled water for us. We arrived back at the resort around 3:45pm. We were gone for over eight hours. Due to highway traffic, it took over one hour to get from our resort in Playa del Carmen to Tulum and it took over one hour to get from Taak Bi Ha back to our resort. Therefore, there was a lot of drive time. We also made a pit stop at a Pemex gas station on the way back. At all three stops, Heriberto took care of everything: translation, parking, restrooms, escorting, tickets, access, etc. He was also great at taking pictures and videos of us, and knew all the best spots and angles. He knew how to make the pictures look as if there weren't other people there, especially at Tulum, which had large groups of tourists. We appreciated that even though we didn't ask for it. He just made it happen. Heriberto was fantastic. Tips: - Both Viator (via an emailed link to a web page) and My Quest (via WhatsApp messages) will tell you what to expect, what you can and cannot bring, and what's included and not included (e.g., lunch was not included on the tour we booked). - Don't wear sunscreen to the cenotes. It's generally not allowed because it harms the cenote ecosystems. - Strongly consider bringing water shoes. Ours came in handy at Taak Bi Ha.

This tour was the highlight of our trip to the Yucatan Peninsula and will forever be one of my…read morefavorite travel memories. Our guide, Manuel, was not only communicative and informative but went above and beyond to ensure we were comfortable and relaxed the entire day. He even stopped at a pharmacy on the way out to find a good medicine for my mom's back, which she hurt a few days before our trip. Without that she would have been miserable and unable to enjoy any of the activities at our stops. The pyramid at Chichén Itzá was breathtaking and Manuel took amazing pictures of us from the perfect vantage point. I have been interested in and studied Latin American history for several years so I found his knowledge about new and relevant information only just being released in academic circles incredibly fascinating. Our lunch at Paladar De Cura in Valladolid was the best meal I had our entire stay, and we also did a tequila tasting and some souvenir shopping in town. After lunch we headed to Cenote Chukum where we swam in the cool waters of a cavernous sinkhole with small catfish flitting beneath our feet. It's no mystery why this tour is rated the #1 activity on Tripadvisor out of 700 others. You will not regret booking it.