Hard to give more than one star when you don't get any food. We were delayed in our arrival coming home at the Airport on a Saturday night. All day on a plane with no meal service and finally getting home we had to get out of the Airport and get some Chick Fil A. We placed the order on the app before we left the airport. Nothing unusual, just 3 meals. We knew the store closed at 10:00, we pulled into the parking lot at 9:37. They already had cones out blocking the drive through. No problem, we will just park and go in. We placed the order online so surely our order is waiting for us right? No luck. As soon as I walked in the door I was told they were closed and not taking any more orders. I explained that I had ordered online and the employee was able to bring up the order on his computer and cancel it, refunding us the charge. So no food even though we got there 15 minutes before closing. But on the positive side they didn't keep our money. Worst Chick Fil A experience ever. read more

I love chick fila, breakfast or lunch it doesn't matter. I had this chicken biscuit, egg, cheese , bacon and out grape jelly on the biscuit. It was so good. read more

Chick-fil-A - Chicken sandwich, with soft biscuits, egg, bacon and cheese - Fast Food Near Me - Atlanta, Georgia

I am extremely disappointed with the service I received at your restaurant today. This is not the first time this location has failed to open on time, causing unnecessary delays and frustration for customers. Today, after waiting, I was told that my debit card had declined and, because of that, I was unable to receive my food. As a business owner, I know I had more than enough funds available in my account. To verify, I left your restaurant and immediately used the exact same card at another business without any issues. This leads me to believe the problem was with your payment system, not my bank or my card. Not only was I inconvenienced, but I also felt embarrassed by being told my card was declined when it clearly was not the issue. Customers expect reliable service, accurate information, and businesses to be prepared to serve them when they arrive. I hope this matter is investigated so that future customers do not experience the same poor service. I have always expected better from Chick-fil-A, and today's experience did not meet those expectations. Asked for corporate number and was given a business card with store number. Asked again and was told I don't know it by manager Sion. read more

Chick-fil-A - Transaction - Fast Food Near Me - Atlanta, Georgia

Love the way it looks since they opened back up. Great food and the inside has way more space to accommodate more guest. Everything was great and the staff is super friendly. Definitely will be frequenting this location for lunch. read more

Chick-fil-A - Fast Food Near Me - Atlanta, Georgia

I waited for a very long time. Customer service was the absolute worst I ever experienced. Others received their orders that arrived after me. I was the only person in the store when I walked in. It was so bad I had to get a refund and leave. I will never go to this location again ever. Employees were standing around. It was not good. read more

I came here because I wanted to grab some breakfast before my flight. Service was quick and the place was clean. Staff were top notch and really nice. The spicy chicken biscuit was small. I would have paid more for a bigger sandwich. Tater tots and Lemonade were also great. read more

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Quick drive thru experience, food was fresh, and for the amount of people in the drive thru at the time it was very quick and pleasant service. read more

Food was awesome as expected Service was fast and friendly, Colton the manager was behind the scene and just seeing how he works with his employees was fantastic. He's truly an asset to Chick-fil-A. As I was leaving the restaurant I asked some of the other employees outside what their thoughts were about Colton and everything was totally positive.. I will definitely be back to that particular Chick-fil-A because of the positive atmosphere . read more

I needed food on the way home but I had to GO really badly after being in traffic all afternoon. I was not about to get home and be hungry so I went to the only place I knew I could be in and out in a few minutes. Chick fil A never fails with moving the line quickly and smoothly. I arrived at 5:53, my order was taken at 5:55 and by 5:58 I was pulling out of the line, headed home to tinkle lol. Its always gonna be Chick fil A for me. read more

Chick-fil-A - Fast Food Near Me - Atlanta, Georgia

I was so happy I did not have to go in the store to get a drive-thru order corrected! Everything was good and hot. The fries do taste a bit soft but I am pleased with the quick service and hot food. This is a very busy location that have many taking orders outside to minimize the wait. read more

Chick-fil-A - Fast Food Near Me - Atlanta, Georgia

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I stopped at this location to use the restroom. Roaches and flies in the ladies room, eat here at your own risk

Pretty solid service. I ended up getting what I usually get at Chick-fil-A which is the spicy chicken sandwich. Their drive-thru is incredibly backed up so I just went in and got my sandwich ate it and left so that I could catch my flight right away. The bathroom is absolutely filthy and the inside ambiance has a bizarre assortment of characters. Almost like something out of a crime scene. But it was reasonably close to where I needed to be for my flight so I don't have any major complaints. They have plenty of parking in a lot which is free and the service was friendly and quick. The one hang up I have about this place is what I asked for my receipt it was as if I was asking for the moon and three different employees had to work on printing it out. read more

This is the only Chick-fil-a I have been to in the state of Georgia that does not allow you to add extra honey butter on the chicken minis. I have lived in both California and Georgia and this is a comm request at all other locations. When asking the manager for the reason they don't offer any explanation other than, " the owner made us stop it's too expensive." There always seems to be poor service in this area. I'd recommend patronizing other locations over this one as providing what other locations offer is not a priority for this location. read more

What is this a kids meal chicken biscuit? I've never gotten one so tiny before. What the hell you should be ashamed of yourself. read more

Chick-fil-A - The smallest chicken biscuit I've ever seen from Chick-fil-A Chicken Biscuit - Fast Food Near Me - Atlanta, Georgia

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the worst chick fil a i ever been to! 30min in line. prioritizing orders in line & the line never ends up moving very frustrating experience read more

I've been to this location many times throughout the years. Never had an issue...customer service is GREAT! Breakfast Scramble is my go to for breakfast. read more

Service was great in drive thru but fries were cold. One set was fresh, the other not at all.

This location is always packed. They tend to forget items from your order. Before driving off please besure to check inside your bag. They seem not to care at all at this location. Chick-Fil-A is known for their over the top customer service. Not so much here. I will go to the cascade location read more

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I mean who doesn't love Chick-fil-A. I'm always rushing to catch the breakfast in the morning, but even if lunch makes it around quicker than I expected. I bet they still have something on the menu you'll love. What I can say is this Chick-fil-A tends to have a really big line which is not unusual for Chick-fil-A's, but at first the inside wasn't open for quite some time and they have just got back to opening the dining room. I'm excited to return back to the inside and always a number one fan of Chick-fil-A. I think the only downside could be wanting it on a Sunday. read more

this ghettoest Chick-fil-A ever. what looks to be the manager is most definitely sleeping in the job. Employees weren't welcoming AT all

This is probably the worst chic fil a I ever been to in my life and I think I've been to every chic fil a in the United States. Just absolutely terrible. Horrible service, they are rude just plain rude read more

Chickfila at Campcreek, you're going to get the Chickfila experience. Great customer service, Good food, prepared fast. This location is always busy. Lots of customers in and out, no matter what time of day. But they generally do a great job of keeping things moving so the wait is not as long as you might expect it to be. I've never had a bad experience here and I've been on more occassions than I can count. Parking can be a challenge sometimes because during peak hours, it's like everyone in south fulton decides to eat at this particular location..the inside of the resturant is always clean and the staff is professional.. read more

Chick-fil-A - Drive through - Fast Food Near Me - Atlanta, Georgia

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This is the Chick-fil-A closest to my house so I'm here quite often. Since covid started the line has been wrapped around the building about 3 times and they still manage the drive Thru pretty well. This location sits in a plaza close to other business so when the line is especially long like during rush hour it can back up into the street. The line moves pretty quickly once you've gotten in line and the service has been pretty consistent everytime. Sometimes they do mess up my order or forget my sauces but it's understandable since there's only one drive thru window with no inside service so I just park and go up to the door so they can fix it. read more

This Chic-Fil-A is always busy with a line wrapped all the way around the building and sometimes on the the street. However, given it's location you might expect that. I try to avoid it when I can, but I was starving and hoping to get something quick to eat for my Mom and I. I placed my order in the app, so I just needed to pull up and let them know. What I ordered: Chicken Biscuit w/ Cheese * 2 Strawberry Jellies Coffee * 4 French Vanilla Creamers Sausage Egg and Cheese Muffin The GOOD news is: I received all the food I ordered and the Chicken Biscuit was perfect. The BAD news is: The Sausage, Egg and Cheese Muffin was over cooked with the egg browned. I've never experienced that before at a Chic-Fil-A. And, to top it off I did not receive any of the condiments I requested. Instead of Strawberry Jelly (I received Grape) Instead of French Vanilla Creamer (I received Half & Half) I didn't request sugar because the French Vanilla Creamer is sweet. However, Half & Half is not. Overall, not the worst experience - but enough for me to avoid this place as something similar has happened in the past. If I was notified beforehand I could've made adjustments and lowered expectations. Unsure if they ran out of my requested condiments or if they just didn't care to get the order correct. Either way, I should have been informed. If you're wondering - Will I be back? Highly Unlikely read more

I love Chic fila, I am frequent different locations all the time in multiple cities and states and unfortunately the one closest to home is the one that always let's me down. I do mobile orders and 9 out of 10 times they get my order incorrect and I have to go back for something. It is very frustrating, I would love for the person who does the mobile orders to just take a few minutes to make sure the orders are correct.. read more

The drive thru line was wrapped around the building like a boa constrictor. Just to get in the line took some maneuvering. I placed my order on the mobile app and curbside was not an option although there are numerous parking spots set up for curbside delivery. The employee who took my order seemed frustrated by the sheer volume of cars they were attending to and the typical friendly greeting was lost on me. She turned out to be the same traffic conductor at the exit of the parking lot who directed traffic into drive thru lane and out of parking lot. When I placed my order, I ordered CFA sauce and Ketchup and they were not included in my order. Although my order was brought to the car, I still had to wait to get out of the line for a few more minutes and stop by the window to pick up the two cones I ordered for my son and me. Although this is the home of the original Chick-fil-A ( which by the way is closed for renovation [and the purpose of this trip]- not mentioned on Chick-fil-A's website which I checked before planning this visit) the service was lacking in several areas. My entire lunch break was spent waiting on the food on drive thru so I suggest you travel to another CFA if time is not on your side. read more

Chick-fil-A - Fast Food Near Me - Atlanta, Georgia

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This happens to be one of the worst one of their franchises. Every single time something is a miss. I can't believe it is an actual Chick Fila. I have traveled all over and visited a store and never have I ever experienced no where near the things I have at this one. I have no words but WHY?????Like now why is my corn for my salad black? Corn in very yellow. What did you do to it? read more

Chick-fil-A - Why is my corn floating in black fluids? - Fast Food Near Me - Atlanta, Georgia

This is the worst Chick-Fil-A I've ever been to. 1. The restaurant smelled like the fragrance in a restroom. 2. The cashier had a bad attitude. 3. I was dining in but had to retrieve my food from the counter instead of them bringing it to me. 4. I ordered a small Mac n cheese. I received a tablespoon of Mac n cheese, the nugget of Mac n cheese was rolling around in the container. The manager gave me a new container of food but didn't apologize. 5. They were pre-filling the cups with lemonade, therefore, the lemonade I received was diluted because the ice melted. The best thing going was the young man cleaning the lobby, he asked me if I had everything I needed. read more

Chick-fil-A - Gross bathroom - Fast Food Near Me - Atlanta, Georgia

Worst experience ever. Was rushed through the driveway with half my food missing. The fries they gave me look like someone ate half of them and there were none left in the bag. Sandwich says no pickles and cheese and there were no cheese on the sandwich and it had pickles on it. Called the store to rectify the situation with no response or return call. I am very dissatisfied with this chick fila. read more

Delicious! Always! The place to stop when traveling or local. Can't be beat! Wonderful food and service

I've been to this location twice for carry out and they are so kind! I appreciate that breakfast is open til 10:30am and food taste amazing. I always get the chicken n biscuit meal. Again they are welcoming and best Chick-fil-A experience by far. Definitely check out this location!! read more

Always moving quickly and food alway hot and ready. And of course they have very good customer service as well.

I went to this Chick-fil-A today. I went inside to order the kale crunch salad with a few toppings on the side. Mr. Oliver, I guess one of the manager's, comes out to tell me with the kale crunch salad you can not order any toppings with it, OKAY, I clearly do at other Chick-fil-A's, but whatever! Then I get my food they didn't put my salad dressings in my bag, nor the seasoned tortilla strips, crispy red bell peppers, or the chili lime pepitas like I asked, then they forgot to give me my drink. (My goodness!!!) Here's my issue, everyone makes mistakes sometimes, I get it, but when I go back to inform the young teenage employees at the front, please don't look at me like I made the mistake you all did. What happened to I apologize, I'm so sorry, here you go. Where is the amazing customer service at this location???? Get it together Camp Creek Parkway. Mr. Oliver make sure you give some customer service training to the young employees at the front, they can make or break your business. Anyway, back to my side of town I go, where I can get amazing customer service at the Turner Hill Chick-fil-A in Lithonia GA. You will get a smile, kindness, good FAST food, and a my pleasure lol. I am big on giving amazing customer service; therefore, when I don't see it, it truly rubs me the wrong way. If you don't like your job, you can ALWAYS look for something else. Hopefully, if I have to go back to this location, I can get better service next time. Also, the cashier Jaleasy, from the receipt, didn't have everything I ordered on the receipt correct, that was the problem, but when a customer tells you where you all dropped the ball, say I apologize, and give them what they ordered with a pleasant attitude period. #customerserviceskills101 read more

Your drive thru is poorly engineered, and one of your employees kept asking me to move my vehicle which didn't make sense at all for efficiency or safety. There's no where to go but forward in your drive thru line and she kept asking me to get behind the yield sign. So frustrating and unnecessary. I left the drive thru line because I refuse to be treated poorly for a chicken sandwich. read more

Food was completely wrong they messed up my order then I saw a roach going the bathroom and when I got in the bathroom this couple was in the stall getting freaky like wha! read more

The service was not up to Chic FIL a standards. They had forgotten my shake and then didn't apologize for it or for the extreme wait to get my shake. I expected at least an apology. Plus I seen several people who ordered after me receive their shakes Ina reasonable amount of time. read more

I have been to lots chick-Gil A this is the Worst one yet People seen lost and when you go in store to see why you have not received my Order the Manager gives you attitude last time I stop here took me over 40 min to get my order read more

This place wasn't too bad... I thought the lines went pretty quickly with the amount of people waiting in them, and the food was good. Only three stars for the attitude of the employees. read more

This the worst chick fil a ever !! Currently in line and been in line for an hour...it's like 3 lines wrapped around the building. Very unorganized read more

This location is always busy. Expect to wait upwards to 20 minutes in line sometimes just to take your order. Customer service in the drive-through line is hit or miss sometimes you can get a friendly smile that you're used to with Chick-fil-A and other times you can get the I don't want to be here attitude but the food is always the same. Make sure to check your order because they are human and make mistakes sometimes my order has been wrong but they fixed it swiftly. read more