Food is good but the small child at the window forgot my straws and really inconvenienced my whole…read moreday. Couldn't even go about my day without thinking how much she ruined my day.

Man, I like Cookout usually, but one employee had me losing my trust that my food wasn't tampered…read morewith tonight. I asked for a double cheeseburger. The man repeats, "you want a double cheeseburger". I said yes. He said "do you want cheese on it?" I said, "yes, that's what a cheeseburger is; otherwise it would be a hamburger." He piped back before I was finished talking saying, "hey man, my job is to verify your order." I said, "yes I understand. But you asked me if I want cheese on a cheeseburger." I thought it was funny and tried to chuckle it off until I noticed he was visibly irritated. He then asked me what I want on the burger and I said, "lettuce tomato and onion". He grabs the mic and says, "Double Cheeseburger, PLAIN!" I said, "SIR, I literally just said lettuce tomato and onion!" He went back and told them. Wouldn't you know it; my burger came out with NO CHEESE! I told him and he then tried to argue that I said I didn't want cheese on my CHEESEBURGER. He takes my order to the back and now the employee at the drive thru is looking at him in the back and laughing and looking at me. I have no idea what happened to my food. I went to my car but didn't trust the burger wasn't tainted. I went back inside to grab ketchup and a couple employees looked at me smirking. I threw the sandwich away. I don't trust this location now. Mind you ALL I ORDERED WAS ONE CHEESEBURGER!

I got the avocado burger and it was the best burger that I have had in a long time. I went to the…read moredrive thru and ordering was easy and I received my food quickly.

Walking in, I got Cookout meets Steak and Shake meets Sonics vibes. We stopped here for a quick…read morebite during a work lunch. The inside seemed very old school but lots of places to sit and eat. Service was fast and friendly The food was pretty good too. A big variety of different foods to choose from. French fries reminded me of the kind you get at a concession stand sports event. All in all, I was happy with our choice. Would eat here again for a quick bite.

Wow!!! What I say but if you want the best dang burger then you need to drop everything that you're…read moredoing and immediately get to Chuck Wagon. The atmosphere is of course old time feel with some black and white TV shows like Lassie, Lone Ranger, etc. And the place is clean. You order at the counter and the staff will deliver it to your table. Not sure what to order, the staff was fantastic and knowledgeable! I wish that this was in Richmond Virginia! Health Dept gave them "A" rating.

In my opinion, you used to have the best burger around. Why the change to a different hamburger…read morebun? The new one is flavorless, flimsy, and falls apart after two bites. Please change back to the old bun. I am a loyal customer and want to keep it that way. Thanks.

Great Visit , the staff was pleasant and quick. The place was well lit and clean. And the food was…read moretasty. My Italian sub was great , and the people were a pleasure to deal with.

The young people serving you are beyond nice! Jersey Mikes is already my go to place, but this one…read morechecks all the boxes! Fast, clean, high quality, friendly, and very accommodating! Left with a super great sandwich, and a smile on my face!

Went here on Monday June 15th 2026 with my dad after running some errands, and wanted some lunch…read more Also had a gift card, but didn't use it this visit. We parked, and then walked in. Decided to order a medium NY steamer, and a medium Cajun chicken sandwich. Made one of them a combo. Dylan, the cashier was very pleasant and made sure that we were okay with the toppings on the sandwich, as well as the side of pickle. Basically a combo one can get chips and a soda. For the soda, we use the soda machine and can pretty much pick our own soda. We paid with a credit card with a total of 27.16 for 2 sandwiches. We also ate it there, and found a clean table. Totally enjoyed our sandwiches, and will definitely be back soon!

Service was terrible. We waked in and no one would make eye contact or speak. We finally just left…read moreafter feeling very uncomfortable. We have been to this location before and the service and food were both good. Hopefully the crew working will find happiness somewhere else

Curb appeal, nothing special, but the charbroiled smell of the smash burgers hit your nose as you…read moreexited your vehicle. Once inside you were greeted by a lovely lady who made you feel like an old friend. She took our order at the cash register, offered a few suggestions and encouraged us to take a seat. The restaurant is small but comfortable, great wooden booths and comfortable bar to sit and watch the game (no alcohol). Their decor was all of you; their patrons graced their photo wall, nice touch. Great family atmosphere. My husband ordered the house burger and he was not disappointed, I had the Black & Bleu, omg that was delicious. The onion rings were so good, reminded me of Everest in California. We brought home Dubai Chocolate treats, they look and smell decadent; we will have to let you know later. We will definitely be back whenever in Conway.

Awesome food and service...The location is Awesome as well. This is a little hidden treasure.read more

If you want real food, this is the place!!! I came on Thursday and the chicken sandwich was special…read moreof the day with fries and a drink for $13!!!!! everything is fresh and delicious!! I came in well after 2 o'clock and they were still busy breading FRESH chicken and dropping it in the fryer! I had lettuce, tomato and mayo. And the slice of tomato....Was a quarter inch thick.!!! Not a skimpy thin slice. The Sweet tea was excellent as well!!! And this place is clean!!!! I always look at the table legs....spotless......floor and counters are all clean! I am very impressed and will definitely be repeat customer every time I'm in this area! Their prices are amazing too! I am really glad I found this place. Sorry I was starving so I didn't get any pictures.

This was the worst, greasiest place I have ever eaten in. Should have turned around and walked out…read moreas soon as we opened the door. Anyplace that can't make simple eggs, toast, and hash browns shouldn't been business.

My wife and I went to the Crooked Oak tonight for dinner. It is our anniversary and we have made…read moregoing there on our anniversary a tradition, the past few years. This evening was a very good experience, mostly. Let's get the less than positive out of the way. We made reservations for 5PM. We were out and about and got there about a half an hour early. Walk in, spoke with the hostess and explained we knew we were early. (By the way, there were very few people in the restaurant at the time). The Hostess, an older female with longish greying hair, huffed then showed us to a table. She at least took us to an outside table as we requested. She never identified herself. And honestly we felt as if we were bothering her. Ok, enough of that. Now the positive. Our server was Taylor. This young man was awesome. He was upbeat and personable. Very pleasant and wanted to communicate, not just serve us. My wife and I asked for water, and ordered an appetizer of their Mac and Cheese balls. They were awesome. Hot, fresh, stuffed with pasta and warm flavorful cheese. Next we ordered cocktails. My wife ordered a Painkiller. Me an Old Fashion. Taylor recommended I try their version, New Fashion. Made with their mix of a house Bourbon. Man it was good. And the Painkiller? Let's just saw I held my wife hand, and guided her to our vehicle. For our main courses, my wife had the chicken and sausage pasta. I had the Bison Ribeye. Both we would order again without hesitation. The pasta dish was huge. With two breasts and numerous pieces of sausage. Over Fettuccini style pasta, with a lite and flavorful red sauce. It tasted fresh, and rich. She could only eat about a third of it. The rest came home. I ordered my Bison medium rare. The Chef hit it perfectly. Beautiful red meat in the center, nice and warm. So much flavor, and tender. With it I had the potato of the day. They were mashed with the skin. Full of butter, milk, and seasoned. In addition I had a side of creamed spinach. Very rich and deep. The cream tasted similar to a cheese sauce. So good. I brought nothing home. Finished the entire meal there. In addition, because it was our anniversary, the gave us a very nice card. And a piece of cake for dessert. Champaign was offered, but neither of us drink it, and didn't want to waste it. If you haven't tried Crooked Oak Tavern, you are missing a very nice experience.

I happened to be in Conway for a week, on my own. One evening I went to Crooked Oak & fortunately…read moreheard about the "secret room" in the back. The host very kindly escorted me there & what a great surprise! The Tap Room host, Joanne, saw me looking a bit lost & greeted me. I didn't want to take a whole table as I was just there for a cocktail. Joanne suggested one of the leather lounge chairs & got me settled. She made me feel very comfortable. I'm old school enough that as a woman I felt awkward being in an unfamiliar town in a bar full of strangers. Joanne reassured me & checked on me throughout the evening. I had a fabulous Old Fashion, enjoyed the multiple TV's & ended up conversing & laughing with a whole family who were also visiting. All around, a great experience that all started with Joanne taking me under her wing & making me feel comfortable. I will definitely go back the next time I'm in Conway!

Sat in the drive thru for 40 minutes! Not exaggerating at…read moreall. There were 3 cars ahead of me. 40 minutes later I get to the window and the guy says to me, "WE ARE BEHIND, CAN YOU PULL OVER INTO THE PARKING LOT" I told him I was in line for 40 mins now and showed him. My timer on my phone. I said how much longer. He said 10 - 15 minutes. This tells me in the 40 minutes I was in line, they hadn't even started me simple order of 2 chicken sandwiches. I just said "Nope" and drove off. Extremely bad management here. Don't bother, ever! Every time I pass by here ( even at lunch time) the parking lot is empty. Not surprised!

I asked for a croissant, and the lady told me that they are not serving breakfast. I looked at my…read morewatch and it was 10:35am. So I ordered a chicken sandwich. I waited a while until the girl took my money. I looked behind me and there were 4 cars behind me. Finally someone came to the window and took my money. Then a few minutes later she told me to park and they will bring the order out to me. The three cars behind me parked in the spaces next to me. The car behind me had a big order and received it before me, my one sandwich. I was ready to walk in, and get my money back, when the girl finally brought my order, 40 minutes later, and no apology. I won't ever go back to this Burger King! The sandwich was not very good.

Food is fabulous, and is authentic Mexican. Service is always exceptional and this location is…read moredecorated with items brought directly from Mexico. This place is super clean, and you will definitely enjoy your time here. Don't pass on the Shrimp Cocktail....its definitely a hidden gem on the menu.

I have passed this restaurant for years when visiting customers in Conway but always thought that…read moreit would be typical Americanized Mexican food. It turns out, they offer great Mexican dishes along with some Americanized items. Their seafood offering is quite extensive and I'll probably try it next time. We only came for their Happy Hour as we had about two hours before our movie started. We both had steak quesadillas. I also had their House Margarita. The steak quesadilla was insanely good. The steak inside was well seasoned and the cheese was creamy. I'm thinking it was Oaxaca cheese because our server said it was similar to mozzarella. Other than the tortilla that was all the ingredients and it didn't need anything else. We both agreed it was one of the best we have tasted. The House Margarita was decent but nothing special. Enjoy the cool "Dia de los Muertos" decorations around the restaurant while waiting on your food. Some of it is pretty cool.