Food is good as all Chick Fil As are. Service was bad, as employees are not very nice. Person taking order in drive thru sped through the order process so I did not quite order what I wanted. Tried to resolve it at the window but the drive thru employee was talking to coworkers until my food was already ready and they couldn't fix the mistake without a big inconvenience. Could hear they were upset I was trying to resolve my order. If you're going to complain about customers at least try to be quiet ... read more

workers are incredibly rude and hostile (EVERY SINGLE TIME I GO). ik the standards chick employees are held to. IT IS NOT UP TO PAR, why are u giving me attitude because you have to do the job that u r getting paid to do, and u signed up for???? IF I WANT MORE CHICK-FIL-A SAUSE IM GOING TO ASK, get over it. acting like it comes out of their paycheck. read more

The food here is consistent and tasty, but I will say whichever gal was on the headset tonight 5/5 at 9:15pm was rushed, confused, and rude. :( read more

If you like limp, barely warm waffle fries go here. I asked for crispy fries, and the manager said we don't do that here. All Chick-fil-A are not the same. I won't be back to this location. read more

Chick-fil-A - Waffle fries - Fast Food Near Me - Fort Collins, Colorado

If you want a better Chick-fil-A go to the one in Loveland off Highway 34 by mall, the manager is super efficient and friendly

I've only dined-in one time, and usually come to this location for the drive-thru, but only right after breakfast time otherwise it's absolutely packed and the line can only be so long before cars are piling onto College. However, the service has always been pleasant and fast. They've only forgotten our fries and a drink one time, so that's not too terrible. The food is usually hot and tasty. The amount of sauce you get when you ask for it is different every time - sometimes I get 6, other times I get 2. Not sure what that's about. The restaurant itself is clean and the play area is great for the kids. read more

Pretty bummed get a burnt sandwich. The top part was hard and non edible. Giving one star for the tater tots because they're always a hit! read more

Chick-fil-A - Bacon, Egg & Cheese Biscuit - Fast Food Near Me - Fort Collins, Colorado

Went out of my way to visit Chick-fil-A for breakfast in -9° on my way to work, order a spicy Chick-fil-A biscuit sandwich combo, pay over $8, get to work a bit early, sure down at my desk, unwrap my sandwich to find that Chick-fil-A forgot the Chick-fil-A. No chicken. Literally the whole thing the restaurant is based off of. How? Not like it was super early, it was 830am, wake up! read more

Chick-fil-A - I paid $8 for a biscuit... - Fast Food Near Me - Fort Collins, Colorado

No menus and drive-in. It's not their pleasure. My order was incorrect twice they don't seem very concerned on providing Chick-fil-A type service. I went back today and my experience was worse. Rude drive in server. Just left! read more

I have eaten at this Chick-Fil-A many times, and never had a bad experience. Though it's safe to say their entrees are a bit undersized, today I found out that a Chicken Sandwich plus 12 Count Nuggets is too much food for a single meal. read more

This review is solely based off a delivery pick up experience. Was a little tricky to figure out where to park. I am not a regular chic fil'a person so the drive in line verses how you get around to the parking spot i found to be a little challenging. Wow! is this place every hopping!!!! Found a spot to park, came in and was greeted. I let them know I was there for a pick up. They said it would be just a bit but didn't really say how long. But I guess because of the busyness they were behind and had to wait for at least 5 minutes if not longer. Several other delivery pick up folks were there as well waiting to pick up their orders. Once they got it out, it was all bagged great and labeled. The restaurant was clean and it seemed like it would be a cute little place to eat. They must have good food based off the sheer number of people in line for the drive up. read more

The staff was very rude to me when I just wanted to order an 8 count meal. I asked for for some sauce and only got 1.

At Chick Fil- A, I enjoy their deluxe chicken sandwich, chicken nuggets, chicken strips, sweet tea, waffle fries, macaroni and cheese, side salad, and chicken noodle soup very much. All their food is consistently good (including the locations in Greeley, Loveland, Longmont, Cheyenne, Fort Collins, Thornton, & Denver). read more

Chick-fil-A - Side Salad, Waffle Fries, Grilled Chicken, and Mac & Cheese - Fast Food Near Me - Fort Collins, Colorado

Every single time I've ordered a salad for takeout I've opted to change the Avocado Lime Ranch out for the Garden Herb Ranch seeing as I'm ALLERGIC TO AVOCADOS, and every single time I get the avocado anyway. Not to mention they forgot two out of three of our fries in our most recent order, so you might say it was not my pleasure at all today. read more

Always the longest line chick-fil-a in the state. Orders are never correct. Sadly run by a ton of teenagers that couldn't care less. Food is good when it's correct which it never is. read more

Egg white grill muffin is my fav! Super friendly staff, place is always clean, food is hot which is a huge bonus and the WiFi is always on point. Oh and I ask for my hashbrowns well done and they come perfectly crispy. Beware it can be a bit tricky trying to find parking at this location during peak times, but they have done some improvements to their drive through to help alleviate the drive through madness. Great location for sure! Love me some Chick-fil-a! read more

Chick-fil-A - Egg White Grill - Fast Food Near Me - Fort Collins, Colorado

Just wanted to let the owners know that tonight's crew is not working for them . First of all every employee I interacted with had an attitude , second of all my kid wants chicken noodle soup and Mac and cheese and they said those weren't in a kids meal , totally fine I'll just order a small size , well my kid still wants a dumb fast food toy so I ask to PAY for a toy and he says I can't do this ? Wtf ? Take my $15 or whatever you need and give me a dumb toy ? I never got asked if I wanted any sauce from either employee I interacted with and I also ordered apple juice for my kid and wasn't given the apple juice. The kid at the front register looked stoned and barely handed me my food causing me to almost drop the bag of food. No "my pleasures" very disrespectful staff read more

I can't even believe the inability to get an order right here, I feel like the drive through gives you the wrong order on purpose because they have literally never gotten a single order right... every time I've ordered the grilled chicken sandwich, they always give me fried. They always give me fries instead of the mac and cheese I ordered which especially sucks because it costs extra... so I paid extra for nothing... NOW TODAY... my husband ONLY ordered me mac and cheese to bring home because he stopped there with a friend and I knew ordering a whole meal would be a mistake so he ordered me ONLY MAC AND CHEESE.... And IT WAS GRILLED NUGGETS!!!??? HOW THE ABSOLUTE HELL DOES THAT HAPPEN?! I hope the employees get paid minimum wage because the service is next level ridiculous. I'm completely dumbfounded on how EVERY SINGLE ORDER I HAVE LITERALLY EVER GOTTEN, HAS BEEN WRONG. Also... one of my clients got severe food poisoning ordering from here recently... so they don't even have the most basic skill of understanding when their chicken is spoiled... I do not understand how a functioning human being could lack THIS MUCH intelligence. read more

If I can give a 0 I would. Thank god it wasn't bitten into. Don't go here they hand out moldy sandwich buns as you can see. read more

Chick-fil-A - ows a hand holding a half eaten sandwich - Fast Food Near Me - Fort Collins, Colorado

The service and efficiency of this restaurant is great, but the food preparation is why I have it a 2 star. I ordered the egg with hash brown w/ nuggets. First of all I don't like cheese with my eggs especially when the cheese looks like 9 hour old melted gold lava chips. Second , why is the hash browns at the bottom of the bowl where it soaked up all that oil making it so soggy . Thank god I ordered hash brown separately. The final problem was that salsa sauce which made the meal taste like the sweaty armpits of a lumber jack in the rainy season. Please do better. read more

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Super long lines all the time, but the wait isn't so bad. They're not very careful with orders at the window. Almost got someone else's food because they just assumed that since I was the next car, it must've been mine. Either way, the food was eh, not very warm and the fries were SO SALTY. Not sure about this location. Not sure if I'd come to it again. read more

Aiden is amazing...have not been in awhile to see my homies Terry Zach and Brenda Melana so many over the years but this day didn't see any of them... didn't matter ..Aiden made sure I was taken care of just like always..Came out to Greet me at the Pu Lane with that customer service that this place is so noted for . Thanks for always hiring the cream of the crop of what Foco offers you Just thanks for being who you are and keep doing what you do..and I love the new biscuits you rolling out bigger and fresher Go Aiden and thanks again for coffee...I didn't even ask but cream and sugar PRICELESS DUDE read more

The price increase and lack of portions is insulting, Sadly, never again. You Are Greedy read more

The place was absolutely poppin' !! Lunch hour was crazy!! Cars coming from all sides of the property. My observation: from start to finish- I've never seen so many people working hard and working together to get costumers in and out. Full teamwork was on display!! Times are tough- this staff is a prime example of kicking ass and taking names. I'll be back. Keep up the GREAT work team. read more

Everyone is friendly...so that's awesome. I've never been to a chick-fil-a before. So I have no prior experience. I ordered a spicy grilled chicken sandwich. I paid and was asked to pull around as it was not ready. I parked in the mobile order spot and waited. It never came so I left. I'm guessing this was just an over-site and is not reflective of a typical experience. But can only give one star as I never received my sandwich read more

Once again an exceptional experience at my local chick fil a. Love this place so much and the employees are always so nice and look like they enjoy their jobs. So refreshing to see people smile in the service industry!! read more

One of the slowest chick fil a's I've ever been to in my life. All orther chick fil a's I've ever been too been so fast even when their busy but this one is the complete opposite! read more

So tired of this, every time... Please fill up the fries. If I pay for a large fry, I want it to be filled entirely or it's a Schmedium. Your "generosity" only goes so far when you fail to do the simple things right. Tastes... alright read more

Chick-fil-A - Large fry and a chunk of other goods... PLEASE FILL UP MY CONTAINER - Fast Food Near Me - Fort Collins, Colorado

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I go here all the time. Very friendly staff. Never have gotten my order wrong. And I except it to be busy all the time but I do still get my food very fast. Love this place. Don't understand how it has bad reviews. If you have ever been to another chick fil a you know they are always busy and always the drive thru us backed up and parking is horrible. But I think that's the way they plan it. I'll be back! read more

I have been going to this Chick-Fil-A since the day this place opened its doors. Even though this location is always packed with customers (as most Chick-Fil-A's usually are), they handle the load extremely well and I enjoy coming here! The employees are always respectful and seem to enjoy their jobs. I must say as a manager myself, that it can be hard to find and retain employees with good attitudes and great work ethics when it comes to an entry level position, but they know what they're doing. Never once have I walked into this restaurant to find a dirty table, spill, or any other mess that was not promptly taken care of. The food is always the best- hot and quick. If I ever wanted a part time, just-for-fun job, I'd probably work here because of the environment (and food discounts hopefully). One of my friends used to work here and she really enjoyed it. I commend the owner and others in leadership here for their consistent service and commitment to quality and value! read more

Alec is the epitome of great service. He is very knowledgeable and just overall a great time!!! Every single time I have been though the drive thru, without fail, Alec has been there with a big smile on his face! Love him. Obsessed! read more

Unfortunately, I had the worst Chick-fil-A meal I've ever had. I've never had bad food from a Chick-A ever. Went to this location today and the fries were soggy and ordered a 12 count nugget meal. The nuggets were the size if nuggets you might find at the bottom a bag! Terrible! My husband and always share a 12 count and the pieces were so small we couldn't share. We left hungry. Also we thought it strange that the nuggets seemed like cheap nuggets you would buy at a store frozen and then bake them. Tasted terrible! The sodas were flat and didn't even taste like Dr Pepper. Very sad. I have never written a complaint about Chick-if-A so I blame it on this particular location. I will always eat at Chick-fil-A but most likely not this location again. Please do better. read more

Thanks for my 4oz of beverage and cup full of ice. Come on, really? If you're thirsty, make sure you state "lite ice". Other than the ice issue, the parking/drive though/location is horrendous! Food is good and service was fine otherwise, hence the two stars. read more

Chick-fil-A - Almost all ice...hardly any room for the actual beverage :( - Fast Food Near Me - Fort Collins, Colorado

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I am one of those that believes that service is the most important thing in a food service business (unless the food is miserable, of course). I have been coming to this Chick-fil-A location since they opened and I have always been pleased with the service. I have very few instances when my order has been incorrect and the food always tastes great! The employees are awesome and they are always so friendly. The company values great customer service and providing a great experience for their customers and it shows. The chicken is great of course, but if you haven't tried the desserts, you are missing out! I love the cookies and cream milkshake! There are actually Oreos in it and you can tell there are chunks of the cookie filling in the shake and that makes me feel happy. I am sure you will have a good experience here and I will be surprised if you don't hear "my pleasure" during your visit. read more

Place is not good... always undercook the chicken and literally refuse to cook it extra crispy for some reason. Lazy employees that won't do things other locations will gladly do. read more

To be honest, this is a fantastic restaurant to dine at. The employees are always friendly and helpful, the food is always delicious, and the tables are usually spotless. This restaurant comes highly recommended by me. read more

Chick-fil-A is great for fast food, usually very polite, clean and quick service. I like the fresh flowers in a vase on the dining tables.

Worst experience ever. Ordered a egg white grilled chicken and got a sausage egg biscuit after waiting for 10 minutes siting in the car at the front of the store. Sausage literally makes me sick to my stomach so couldn't eat it. The Lady that brought it out even said it was a egg white grilled chicken. Never going back again read more

Employees are incompetent. Told the lady 3 times I wanted a chicken, egg, and cheese muffin. Not that hard you'd think. Apparently that sounds a lot like a bacon, egg and cheese biscuit. Not stoked read more

Fries are always cold , and the lobby , why is the lobby closed at 9 on a Friday ? And I can't make a pick up order without going through the 45 car filled drive thru. Get it together. It's 2022 you have 15 delivery cars but you can't figure out how to get online order to the front mobile order door at 9:02? It was my pleasure to serve you this review. read more