We arrived not long after they opened and were first in line…read more They give you a heads up that because everything is cooked fresh to order there's a wait time of anywhere up to 20 minutes. This is seriously one of the best places to get fried chicken if you like the Korean style. The batter they use is incredibly light and crunchy, the variety of sauces range from mild to delicious spicy regret, the meat quality is excellent and the portion size is generous. They don't just give you fries they give you a sack of fries. The fries are double fried but weren't that memorable, but it's okay because no one goes to a chicken place for the fries. We came here for a work lunch and will be coming back over the next few months to work our way through all the sauces.

Second time around, and they still didn't disappoint. The wings were seasoned, juicy, and hit the…read moreexact right spot at the exact right time. I didn't get my fries this round--and yes, they were missed. Service was quick and friendly. Atmosphere-wise, it's inside the grocery store, but a Monday night visit was far calmer than the grand-opening chaos of a Saturday. It's a bit of a drive--30+ minutes from OP--but if you're already swinging by the store, you might as well grab some wings and go. Totally worth the trip.

Pretty simple no frills seafood joint. Service was friendly and prompt. Seafood tasted pretty fresh…read moreand was seasoned well. Little pricy but the food is pretty go so no complaints. Other options in downtown Jacksonville didn't sound great, so I was glad I stumbled upon this spot. FYI this is the brick and mortar store and not the food truck that I understand they also have.

We came off a recommendation but left without eating. It was not what we expecting. The worker…read moreexclaimed, I do not want to be here!". We tried to support local but we left hungry. The menu is small and pricey. I hear the food is good but you wait becuase the food is cooked freshly. Maybe on another day or another we will be back. The actual restaurant did not look the dining room on the website. This rating is not for food.

I love the unique names and descriptions on the menu. Service is always great! I have visited a…read morecouple of their locations and I am never disappointed!

I really had high hopes for this place cause I heard nothing but good thing but for $26 I feel like…read moreit was not worth it. I had the fried garlic shrimp I wish it was seasoned better with a sauce on top. I also wanted to try the Duval ribs but they were overcooked and hard to chew. I like my ribs, melting in my mouth & fall off the bone. Cashier was super sweet, but the food was cooked to order so I did take a while.

12 piece spicy chicken strip bundle. I only come here when they have specials or have a coupon. I…read morelove, love, love, the spicy crunchy chicken and the tenders. I always add honey to the fresh baked biscuits. The employees have always bent over backwards to make me happy with my orders. Pros:great food and employees Cons:none Recommend? Yes

I've come here for a long time. The chicken is fine but a bit over priced in my opinion. The real…read morething that I that I love is the biscuits they have. I haven't had any terrible experiences with the staff. The store itself has been closed a bit more often than I would like. The worst part is the road is very torn up as you enter and leave. It is just fast food chicken; I'd rather get Publix chicken but they don't have the biscuits.

Finally! I have been wanting to try Jollibee for YEARS!…read more Since there are none within an hour of my location, I took advantage on a road trip heading north Florida. I HAD to try the spaghetti. I love hot dogs - I love banana ketchup - I love spaghetti! ... but together? Uhhhh... you only live once, right? So I ordered it. Was it good? Surprisingly, YES! Very. I get the hype. Their chicken is crispy and juicy and with a spicy option I was all in. Please open a location in Melbourne, FL. We have such a large filipino crowd here and everyone loves fried chicken.

We usually stop by here on our way to and from port Canaveral, but unfortunately this may be our…read morelast time. It is ridiculous how they are ALWAYS out of something. Not to mention the behavior is nonchalant! How is this business still open when they could care less about properly managing this establishment and keeping simple items available instead of offering an excuse! We have brought family members and bragged about certain things just to be told, we're out of this or that. The food isn't cheap either but the customer service is lacking and I have never ate at a place other than here that hoards their napkins! Then the napkins are so cheap, you need at least 5 to properly wipe your mouth. I pay for extra sauce and jalapeños on a sandwich of which they always forget. Is this an oversight or another way to attempt to get over? Also there is always a dining room attendant present in the dining area, but yet we always have to wipe our table and chairs before dining, why? I am so over this place! The chicken is good but it isn't that good to continue with the disappointment!

We are now recurring visitors at Big Al's! Our favorites are the OG, Chop, Cheesesteak Fries, and…read moretheir wings! Their online ordering is perfect and staff is very friendly. They also now have ice cream by the scoop or pint in some really fun flavors (I can't wait to try Gator Trail).

The "OG", here we go!!!! So far staff is friendly, nice crowd, and wow, this is the small?…read moreLeave your expectations at home, and pack an appetite. This dose not disappoint! After you order, go to the side counter and grab some napkins, put your phone down, this requires BOTH hands A real treat, nothing but love in this sandwich! Thanks

I've been to many wing houses in Jacksonville but this by far is the Best clucking chicken in townread more

When I do visit the establishment, the service is pretty slow. And I have had many instances where…read morethere have been cross-contamination via seafood. I have people in my family that are allergic to seafood and I've just had too many encounters with this place. But when I do go here, I usually eat the chicken and fries, the cheeseburgers, a few more fry items and their lemonade. The place is very chic when you do walk in.

Fast and hot. They also put large orders in serving pans which I liked. And they put holes in it so…read morethe crispy chicken stays crispy.

Avoid This Place! Terrible Food and Hostile Staff!!!!…read more I had an absolutely awful experience at Hook Fish and Chicken. I will never step foot in this place again, and I strongly advise everyone else to stay away. The Service: The staff here are incredibly rude, aggressive, and unprofessional. They treat customers with pure hostility and zero respect. It felt like they were trying to start a confrontation rather than take an order. I have never felt so unwelcome or uncomfortable in a fast-food establishment. The Food: To make matters worse, the food was completely subpar. It was greasy, poorly prepared, and tasted terrible. A restaurant cannot survive on bad food and violent, disrespectful service. Save your hard-earned money and peace of mind, and go somewhere else where customers are actually treated like human beings. Zero stars if I could.