Do better!!!! This morning I made a mobile thru(drive thru) order. As I pulled up to receive my order the girl just stares dead faced at me. Says order for Dolores I said yes it's for Dolores. She just stays behind the partition and says nothing staring at me. So I'm thinking she must've not heard so i say yes It's for Dolores again stares like she's mad at the world. I almost say are you gonna make me get down. Cause she was reaching like there was a problem. So I get down out my truck walk over and have to grab my food. Mind blown. I call to complain. Guess who answers yep. She says she's a manager couldn't really understand her name other than she says "they call me Meme". She proceeds to argue saying she couldn't bring my food to me because of lightning (it had stopped raining a whole hour before) and I say I'm pretty sure the person ahead of me had her order brought to her. But says well we have cameras we can look. And argues with me I even tell her I can tell you're being argumentative with me. She offers nothing other than a very rude attitude. I'm thinking what if I were handicap or what if I made a curbside order where they have to walk to the middle of the parking lot. The main problem was communication. All she had to say was " I'm sorry mam but we are under a lightening alert and I'm not allowed to walk out two feet to bring you your order. " but no she was very mean mugging from the moment I pulled up. Looked like she hated being at work. I've never experienced such a bad attitude at a chick fil a. And yes your superiors should look at the cameras as you suggested to see the lack of "my pleasure" attitude in their manager that should be setting an example for other employees. Matter fact made me feel as though I was a burden to be served food I paid for. I did call stoner service was told they were gonna report it and I would receive an email shortly after the phone call. I still haven't received an email which is why I made this post. Do better. One employee cause you to lose a whole family of customers. read more

Service and ambiance was good. Food was made poorly. Their wasn't any sauces for the kids meals nor nugget meals. Then my salad had a sliced boiled egg not slices like on the picture nor was my filet sliced either. read more

Chick-fil-A - That's too lazy - Fast Food Near Me - Thibodaux, Louisiana

After receiving my order in the drive thru, I checked the bag to find a special cup & med. Mac and cheese missing. Brought entire bag inside, girl checked bag, brought it to back, then brought it back out to me. She gave me the cup and told me my Mac was under my fries.. which was a total lie. No honesty for their mess up! read more

I frequent Chick-Fil-a very often. I go to multiple locations in Baton Rouge and when traveling. I frequent the Thibodaux location about 2 times a month. Without a doubt, this location has the SLOWEST service. Typically there is always a line (inside or drive through) and it always takes a long time to get the order. Today was no different and as I drive away I discovered my order was incorrect. Not the first time!! What is really frustrating is none of the employees act like there is any urgency. Management needs to take note and steps to improve!! read more

Real live friendly persons wait outside to take your order. Since this was my first time to visit Chick-fil-a I asked what was their number one best selling item. It was nuggets so that is what I ordered. They had a very unique crispy coating with a delectable taste unlike any I have ever eaten. Now I understand why Chick- fil-a is so popular. Their foods have a very distinct flavor unlike any others. I will definitely be a regular. read more

This is my second visit to this Chick-Fil-A. The first visit the chicken sandwich tasted as though their oil was burnt and needed to be changed desperately. This time the wait in their drive thru was horribly long. It will be a while before I consider going back. read more

we ordered breakfast before it ended and had to wait over 45 mins bc breakfast ended. the lady then yelled at us saying breakfast was over. the service could have been better. read more

We went to Chick -fil-A on Canal Blvd., Thibodaux, LA, today using the drive up. This was wonderful. I like the idea that you don't have to wait for your turn to drive up to a window when people ahead of you have a large order and everyone is just sitting and waiting. I watched as they walked out to hand deliver orders to each vehicle in the order that they are ready in the kitchen. This is the best approach to drive up. We will be visiting this location from now on. The other you have to wait or go in. Thank you to who ever came up with this plan! read more

Honestly just hear to write a review for Ethan, he's literally the best and is so personable and sweet to customers! Literally found my car in line and gave me a candy cane are you kidding me please give him a raise #ThiblovesEthan read more

I really enjoy this place. Me and my friend Abby like to come here and get ice cream and just sit for hours. All the people are friendly. #feelslikehome read more

If you're looking for your order to be done in a timely manner then you might want to go to the Houma chick fil a bc you will be waiting forever 9 times out of 10 at this location. read more