First time ever going there. Born and raised here…read more There was six of us tonight and our waiter was not good. I had high expectations going in here. He was so unprofessional. Read and study the menu and drinks. Learn to multitask. That's all I have to say. We will never come back here.

Asked to be seating in the View area where other people were with many empty tables. Rude waitress…read morerefused. We left

We've stayed in the neighbourhood a number of times in downtown Nanaimo and have read about this…read moreplace a few times. Finally took the plunge, and really wish we hadn't, and certainly will not again. Our server was quick to seat us, took good care of us, gave us some insight into the menu items, and generally speaking was great. The view from the top floor part of the Lighthouse is great. Overlooking the marina and sea plane dock in downtown Nanaimo, there is plenty to see, and plenty to watch, it should be a licence to print money. Sadly to food was atrocious, in both taste and the visual. Looking at it as it was as delivered, we should have left right then. The salad that I chose with my beef dip was terrible. The mixed greens part had black ends, and black slime on it. I tried picking through it, and finally gave up and didn't touch it. The dip for the sandwich was thick, very dark and had what looked like the part that sticks to the pot while it's reducing. The meat colour looked a little off as well. K had the wings and clam chowder. The wings looked like they had been sitting for quite a few hours in a bowl on the counter prior to tossing them on the plate. The cut veggies had also been out for a while, she had to cut each end off the celery. The soup was hot, but had no flavour. I could go on, but you get the idea, don't go to this restaurant for food. Have a beer enjoy the view and eat elsewhere. The photos attached say a lot!

We lived this little pub on the ocean. First time sat in the restaurant, second time on the outside…read morepatio. Service could be better but the seafood risotto I had was delicious. Would go back!

Nice atmosphere despite being in an out of the way place. We were thrilled that the fish and chips…read morewere gluten-free and they were amazingly fresh and good with great tartar sauce!!! The hamburger not so much ...not much flavor nobody wanted to finish it ...gluten-free roll should've been buttered and toasted. Cocktails and gluten-free beer were excellent server did not know why everything was gluten-free would've liked to appreciate that. But, a fun meal !

We stopped in on the way to the ferry to go back to Vancouver, and were delighted by this charming…read moreplace. I had the halibut fish and chips and they were so good. I look forward to coming back the next time I'm in Nanaimo.

While walking by the harbourfront, we saw this nice little place and we wanted to try it. Cod fish…read moreand chips was delicious, I wish the cod serving was bigger. Seafood chowder was yummy too. The staff were amazing so that made it even better.

I got off my cruise ship and headed to Trollers first because I was starving for some fried…read moreoysters. The menu item was marked "Sold Out". Looks like a pleasant place for a meal right on the water, sigh...

We stayed at Coast Bastion Hotel and after walking all day, it was nice to have a place to eat…read morewithout leaving the hotel. Yes, they were pricey but the food was delicious. We ordered crab cakes and top sirloin . Service was awesome.

Second time in this hotel restaurant inside of a week. Both nights had large crowds attending a…read moretheatre event around the corner. Not surprisingly they were very busy. That said, we were there for both "slammed" situations, and endured little, to no, service. Our server last night had no answers to our menu questions and spent entirely too much time leaving us to ask someone else. Specials, fish of the day, etc should be a part of the offering that is well known and sold by the wait staff. We find hotel chain restaurants to be sub-par in general, but this Coast hotel disappointed twice inside of a week. The space is nicely appointed, but we found the folks that followed us in were looking to watch the hockey playoffs at 8 PM. Should be prime dinner/date night out. Overall, so average, which you are not looking for out of a Coast hotel situated a few hundred meters from the ocean.

Food, drinks and service were amazing, as always! Our post-regatta stop when in Nanaimoread more

Adorable little spot on the water. It probably gets a little chilly because the chairs have a…read moreMexican blanket draped over. Bring a jacket. I don't think they take reservations, we came early for dinner and it was fairly busy. Parking was easy at the Public Parking lot. I loved the salsa verde on my enchiladas. And people mentioned the red salsa with the table chips. Mighty delish. My friend enjoyed her burrito as well. Friendly staff. Washrooms are back over the ramp and in a freestanding little building. Ask the hostess for the key.

This place is great, I totally get why there were rated the number 1 restaurant in Nanaimo. The…read morefood is excellent and very reasonably priced for the amount you get. The service is amazing and the staff is so friendly. The restaurant is adorable, it's an old renovated house and has limited seating, so make sure to get a reservation early.

Food and service is wonderful! Healthy and delicious. Lots of yummy vegetarian options too. Will…read moredefinitely be returning.

I've been here twice in the past year, both during Happy Hour, and the food is not only very good…read morebut affordable. We did have one hiccup, but I've addressed that with the management of the hotel, and will look forward to visiting again and seeing if there's any improvement.

PATHETIC customer service! ! Stayed at the Dorchester Hotel (great service) my last night in…read moreNanaimo (Jun. 24) and stood at the entrance waiting for 1 of the 2 waitresses to acknowledge me. Neither of them did. After 10 minutes, the bartender (kudos to him) ended up seating me with the menus and brought up the extended Happy Hour. The "blond" waitress whose section was where I was seated, showed up with a glass of ice water and said "I'll be back". For the next 30 minutes, she repeated walked back and forth past my table, intentionally avoiding eye contact, and even thought it was more importance to wipe down 1 of her 2-seater pub tables than to return and take my order. After 30 minutes, I walked out, was provided the restaurant owner David P's personal email by the front desk (they apologized) and emailed him my experience on Jun. 26. He's never responded ! ! I can only presume that he's the one whose set the standard (or lack of) for how his waitstaff conduct themselves. I've had many breakfasts at Top Notch and the morning staff have always been fantastic. But after this experience, I'd strongly recommend that Dorchester guests and non-guests check out the better quality restaurants in the area (Modern Cafe, Gina's, Minnoz Restaurant in the Coast Bastion). The customer service and food are both far-superior and you'll never have the bottom-tier service experience at those options.