Second time dropping off a comforter for dry cleaning. It was ready for pickup within a reasonable…read moreamount of time. I used to use another place in town but noticed the quality wasn't as good as 3rd Gen and can definitely tell they care about the services they offer. The family that owns this place is so welcoming and friendly. I liked the option where it emails me when my items are ready and offers a pay before pickup link. The prices are insanely reasonable. Definitely already recommended them to my family. Thank you guys so much!

Cleaned off my egg stained puffy jacket for 14 dollars! It's a pretty fair value for how big my…read morejacket is and remembered who I was when I came back. Nice, friendly service. One issue, still a small stain at the top of the puffer

My favorite sweater is ruined. Since a photo tells a story, I'll keep my review short and let the…read morephoto make my case. Sweater on the left represents what was brought into them: Cabi black and white French stripe sweater. Sweater on the right represents what was returned to me: Cabi black and diarrhea beige sweater. Tres chic? Non! For clarity, the label does not indicate that the garment cannot be dry-cleaned, and it has been safely cleaned several times prior to this, including at this very same cleaner. This time however, the garment returned to me is not only a different color, but it has an odd texture to it, almost as if it has a residue of some sort. Look, if I had wanted to ruin my favorite sweater, I could have saved myself the cost of dry-cleaning and tossed it in the wash at home. While I won't be returning, I would certainly advise other customers to inquire about their cleaning methods before entrusting them with your favorite clothing. Because as you can see, consistency is clearly an issue.

I've been using this Cleaners for at least ten years now. I have always been satisfied with the…read moreresults. And the woman who owns the business is always friendly and helpful. I've read through the negative results and was quite surprised. But again, I have always had positive interactions at this business.

I originally left a two-star review because, although the customer service was excellent, I was…read moredisappointed when I found stains on two of my shirts and noticed they were wrinkled after I got them home. I'm happy to update my review because this company made things right. They took my concerns seriously, cleaned my shirts properly, and stood behind their work. From the friendly customer service to the way they handled the situation, they showed they genuinely care about customer satisfaction. Mistakes can happen, but what matters is how a business responds, and they exceeded my expectations. I appreciate their professionalism and willingness to make sure I left satisfied. Because of that, I've changed my review to five stars and would recommend them to anyone looking for quality dry cleaning and great customer service. Thank you for making it right!

Love this place! It's super clean, all the machines work (for me that is great) most places only…read morehave half the machines working. They have these huge washers that you can wash 8 loads of laundry for like $11!!! That's super cheap! There is an app you can use too. The speed queen app and you upload your laundry money there and every $20 up add you get a free $5 added to your funds. So that's pretty cool. If you don't do the app you can still use quarters (there's no extra $5 with that though. But I highly recommend the app. The woman who works here is super sweet and very helpful. This is my second time here and I love it

I have trouble walking and the curb in front is very hard for me to get up. Had to push my self off…read moremy car to get up. When I got inside and gave the gentleman behind the counter my dry cleaning he walked me out to my car and helped me down the curb. Have used them many times, and will continue to. As a little bit of help goes a long way. Always great service. And said if I needed to drop things off to call and he would help me. Great compassion and customer service and great prices

If I could leave 10 stars I would! Brought in laundry I needed washed and folded in the afternoon…read morelast minute. Not only was all the laundry fresh and perfectly folded, but they stayed past close to ensure my laundry was finished that day! Extremely friendly staff as well! I am extremely grateful for their work and cannot recommend them enough!!!

Took a suit in to get cleaned and it came out ruined. They blamed the fabric and said they weren't…read morefamiliar with the material. If that was the case they should have never taken it on. Had only worn the suit once before and this was the first time it was cleaned. I'm now out an $800 suit and the extra $75 for the dry cleaning service. Unwilling to work with me in anyway. GO TO A DIFFERENT PLACE.

So, my last experience was roughly 3 months ago and from what I understand it's under new…read moreownership. One of my yellow, button-down shirts, looked dingy - like it had been thrown in the was with dark clothing. I had them launder my new, light blue, bed sheets and they also came back looking drab.In fact, one of the pillow cases had scorch marks on it. As I figured I would never go back, I just let the matter drop and move on.

Service is superb. Mike has cleaned our old carpet and newer tile for years. Has also cleaned our…read moredrapes, sheers, and blinds. He helped us replace a broken drapery rod and stuck rings. I will pay whatever price he asks---it is worth it, but it is a deal. I'm having him clean our upholstery, too. I highly appreciate him and would recommend him to all.

Service is the best, Quality is Supreme! I only trust Cleaning Connection to clean my carpets and…read morepolish my tile. Mike is always punctual. They honestly have the highest quality of work in town. I swear by them!

Perhaps in Nevada their expectations on dry cleaners is different, as Barbara P.'s review is not…read moreeven remotely close to mine. I have been searching for a dry cleaners since I moved to Chico 4 months ago and it has been pretty much hit and miss. So I thought I would try Esplanade Dry Cleaners as it was close to work. When I received my first order, my dress shirts were actually more wrinkled than when I brought them in! They had also starched them so my steam iron at home couldn't get the wrinkles out. Thus I had to go to work looking like I had slept in my clothes for a few days. Absolutely unacceptable.

I took my pillows to be dry cleaned and when I returned to pick them up, they were totally…read moreshreaded, everything was falling out of them. The owner said that they were old and the seams had failed. She mentioned that she would not charge a cleaning fee. I was perplexed. How could $20.00 cover two pillows valued at $50.00 to $60.00 be covered by a waiver of $20.00. I do not if I will be back for return business.

This is by far the worst experience I have ever had with a dry cleaning company…read more STAY AWAY After this post and you still go there then this is totally your fault that means you're just as big of an idiot as I am for using these people Never answers the phone never there when they claim they are with their hours I have been there multiple times and so has my wife trying to pick up our comforter Left multiple voicemails days later they will get back to you I just so happen to get lucky today didn't realize they were closed and walked in the door was open but she was there waiting for something to pick up Thank God almost a month now since I have my comforter back And to top it off not that clean and smells horrible As I say stay away you have been warned by far the worst dry cleaning in town if anything go to Chico there are some great places over there here not so much

Village Cleaners is great. Dry cleaning is not a big business these days, but Village Cleaners is a…read moreplace I don't hesitate to bring my delicate clothes to. The only downside is the cleaning is not done on-site so you have to be willing to wait a week. Worth it!