This is by far the worst experience I have ever had with a dry cleaning company STAY AWAY After this post and you still go there then this is totally your fault that means you're just as big of an idiot as I am for using these people Never answers the phone never there when they claim they are with their hours I have been there multiple times and so has my wife trying to pick up our comforter Left multiple voicemails days later they will get back to you I just so happen to get lucky today didn't realize they were closed and walked in the door was open but she was there waiting for something to pick up Thank God almost a month now since I have my comforter back And to top it off not that clean and smells horrible As I say stay away you have been warned by far the worst dry cleaning in town if anything go to Chico there are some great places over there here not so much read more

Village Cleaners is great. Dry cleaning is not a big business these days, but Village Cleaners is a place I don't hesitate to bring my delicate clothes to. The only downside is the cleaning is not done on-site so you have to be willing to wait a week. Worth it! read more

The worst service! The lady tells me my cleaning will be ready at the end of the week. I call to check on it and no, not ready. At that time I also asked about the price because she didn't write it on the ticket. She tells me $34.00. I finally get my cleaning and she tells me the price is $45.00! I was so angry and will never go back nor do I recommend this place!! read more

After reading poor reviews about this place, I was hesitant to take a suit jacket there. The place smells like stale cigarettes, but the woman was nice and assured me the jacket would be ready for pick up by Friday morning (I dropped it off on a Tuesday). At 10am on Friday, I got a phone call that the jacket was ready to be picked up. No issues whatsoever with my experience at Village Cleaners. read more

Village Cleaners is good ... Watch out for Yelp who doesn't even have their business hours straight. It is an old, but respectable firm.

I dropped off a suit jacket to be cleaned. I was treated very rudely and then when I got the jacket back back, it was not only NOT cleaned, they has steamed OUT a collar fold. All the previous wrinkles from wear were still there and the collar was dirty still. My experience was awful, I will not go back nor will I recommend. read more

Village Cleaners have been doing all my cleaning and alterations for about 15 years. Once in awhile I get a note saying "sorry". Once it was on a permanently pleated blouse that they couldn't get the 'wrinkles' out of. We had a big laugh over that. They're friendly, reasonably priced, and do a good job. read more

Customer service above all! Was unable to pick up dry cleaning on time, owner(?) drove to my house on other side of town to deliver my suit. Greeted by first name after second time going. Yes they send clothing out of town, no, no one else would deliver your suit to your home at no extra charge. Read all reviews and took personal statements from friends and family but I base my own opinions on the customer service I receive. Dry cleaning is the same quality at all locations, but I will definitely be coming here for life. The reviews about rude customer service were shocking to me, and most likely a mirror of the customer demanding overnight dry cleaning. Pricing is on par with other locations, ease of location personally a plus. - life time customer read more

I go here regularly. I really like the people who work here and the service is friendly and efficient. They once went above and beyond the call of duty to ensure a short timeline was fulfilled. read more

I have used Village Cleaners for my cleaning and alteration needs for over three years and have been very happy with them. It does not bother me that it takes a week to get the clothes back because I plan ahead and do not allow myself to be in such a hurry. The ladies there know me by name whether I walk in or call. I treat them well and with respect and they return the same. As for alterations, I and my wife have both had work done by the Nifty Needle and have always been satisfied by both the quality of work and the price. I highly recommend them. read more

Last year the service quality, customer service, and pricing was great. TODAY however...not so much. I took in a winter wool coat and lightweight black blazer (poly/rayon blend) which I placed on the counter. The clerk never examined the clothing; she asked my name and phone number and completed a ticket for the items. I asked if they'd be ready by Friday to which she agreed and wrote "special" on the ticket. The ticket she gave me had NO item description or PRICES so I asked how much ? Her response was "$32.00" I was speechless...she stated two items - $16.00 each. Now the Larry Levine all wool winter coat I could somewhat understand..but the logic of the lightweight blazer being the same amount was SUSPECT so I asked HOW that blazer could be the same price..she looked at it and said "oh yeah..that would only be $10.00" what??? I graciously declined the services, grabbed my items and got the HECK outta there. LIKE if no effort was made to identify WHAT the items were to determine HOW they should be handled and if me calling out the OVERPRICING was met with oh yeah and a different price I CERTAINLY am not going to LEAVE anything here for any reason...and the kicker ...I found both items at Goodwill on HALF OFF day for LESS than $10.00 for BOTH items..I'm well aware of dry cleaning costs: since the purchase price was beyond amazing I was prepared to pay appropriately for reputable realistic dry cleaning service ..now my search is on for a local establishment to clean my clothes and NOT my pockets... read more

I shall start simple- DON"T GO HERE! Now let me explain: Besides taking over a WEEK to get the clothes back (most places take 3-4 days) This place has horrible customer service. I needed some cloths cleaned right away, they clearly could not do it under a week as they send all their clothes out. I asked if there was another place in town and they refused to tell me there was till I mentioned I would just ask someone else, then they said "well sort of." Sort of? Yes there is another place and they are 10 times better and friendlier. I cannot believe I left anything with them in the first place but I am always willing o give the benefit of the doubt. I ended up having to pay for it in the end when I received horrible service, incorrect information and was told flat out by the evil woman working there that I was the one that was wrong? Are you kidding me. There is another place in town that does not even compare. They were able to clean my clothes in 1 day with no extra charge, now that is customer service. They mentioned they get a lot of complaints about Village cleaners as well. I can only imagine. read more

I took my wedding dress here to be dry cleaned. I am very satisfied how fast my dress was cleaned. The lady called me right away to pickup my dress. Customer service is great here! Oh yeah! Did I mention it was so much cheaper to get my dress dry cleaned here than other place. For any dry cleaning service, this is the place to drop off! read more