My kitchen sink was clogged. We called Attaboy Plumbing who could be out in the afternoon. The…read morePlumber arrived with a written estimate of $490 dollars without seeing the problem. I just couldn't believe it would be that much. I knew it would cost $49 dollars just to get him here to give me an estimate. So I refused. Without hesitation he lowered the price to $290. That was still a lot, but I agreed. I will say the man worked hard with an electric snake for a good hour. He fixed the problem. Unfortunately, I feel manipulated. I can only imagine that some people might fall for this bad business practice. Maybe this will help them when choose a plumbing service.

***Fraud complaint filed with credit company, California Attorney General, Rob Bonta, Paradise…read moreRidge Chamber of Commerce, with legal action pending*** I hired Attaboy Plumbing to address a clogged sink. Unfortunately, the experience didn't meet expectations. The technician required me to choose between three costly service options before examining the issue--a practice that felt unnecessarily pressured. Despite charging double the typical rate, they were unable to resolve the clog; the technician reported that his equipment malfunctioned during the attempt. They then quoted $4,000 for what they estimated as a few hours' repair that would be done by the end of the day. He didn't have a working drain snake, but he did have the ABS parts (inexpensive) to complete a full drain replacement at more than $1000 an hour. I sought a second opinion the same day from another professional plumbing company. The second company successfully cleared the drain for $328.72, including preventive treatment. They documented that the previous work hadn't addressed the actual problem and provided photographic proof of such with our receipt. UPDATE: I got the same "call me" from Michael T. Don't want to be cursed at again and already moving forward legally.

We had a minor gas leak at our community on a Saturday night. After calling 3 other companies for…read morehelp - and getting nothing but excuses - Jose was out to us within 45 minutes and worked until 10:30 p.m. determining the problem and going over solutions. Clearly we could not get parts at that hour, so first thing on Sunday, Jose was getting the repair supplies needed for our repair AND he brought in Gordon to assist and expedite everything that was needed. THANK YOU GORDON AND JOSE for giving up your weekend to help our community. Next time, Mr. Rooter will be our first call.

I called Mr Rooter to look at my problem. Based on their diagnosis, I hired them. After a day's…read morework, they charged me $1873, and we tested the system. It was no better than before. They then decided something else was wrong and charged me $391 to fix that. So I'm out $1873 for basically nothing.

Had an issue over a weekend and they got back to me during the weekend to schedule service, and…read morewere able to get out by the next morning. The quote was what the job cost, no hidden fees just prevent straight forward service, and even comped a few minor extra things that would help in prevent similar problems in the future. Thorough evaluation and repair, and great service!

The owner of this company is very nice and has great. Customer service had a little…read moremisunderstanding with one of his employees over a bill, but the owner reached out to me and made things right we've used this company multiple times and I highly recommend this business.

This!!! What great experience I had with this company! I…read morebelieve it was Clavey who serviced our home and did an efficient and thorough job. Gave me some pointers on maintaining my drains. Above all a really nice guy. I highly recommend them for your plumbing needs!

John and Casey are very competent and knowledgeable individuals. They are very pragmatic, offers…read moredifferent alternatives, and upfront about cost. I highly recommend.

Jeremiah was right on time, and was prepared to tackle my clogged sink. since he had a few minutes…read moreleft of our hour, he did a few other quick repairs for me. nice, personable young man.

Had a blockage in my main drain line, Don and his team worked to solve the problem. Snake didn't…read morework at first, had to search for a clean out, they found it and snaked the line. Also put a box around the clean-out for me. Kept me up to date with work, easy to communicate with. Highly recommended.

On Sunday night after dinner we found out that our kitchen sink was clogged. We turned on the…read moregarbage disposal it didn't help with the water backup. We called Zoom Drain and were told that someone could come out that evening. We asked if this was an after hours call and they said no. Kyle came and looked at the issue and gave us a quote. We approved the proposed work and Kyle took care of the problem. Kyle was professional and courteous and did a wonderful job!

I wish I went to Zoom Drain first! You should to save time and money. I know who I will call going…read moreforward. I used another business before for something else, while they were good and had 24/7 availability, they charge $95 just to come out. Zoom Drain offered to come out and look at my yard pipe (there was water build up from all this rain and it just seemed a bit clogged) without any charges. And it looks like I'm just at the cusp of their service so I'm super glad I found them. So with my pipe, with all the rain there was some water build up. It didn't seem too bad so I went with the cheapest quote (should have known better) since I figured it's just to snake the drain/pipe. As soon as that other person/business came out, it went from $93 to $250... then they told me they couldn't do it, and I had to hydro jet for about 3 times more the cost than Zoom Drain! Or to replace my pipes altogether for $8000!!!!!!! Given they had very little review I wanted a second opinion and additional quotes. I know Zoom Drain would come out free of charge so I immediately contacted them and they came out the same day! Literally just a couple of hours after I contacted them. Maurice came out and he was professional, patient, just super duper nice. He explained why there was water build up and how it's normal! Basically my drain for my yard pipes is just too high up on my front yard, and places like San Francisco even drill holes into the sidewalk to drain. But as long as I'm not flooded anywhere, there's no issue. He checked everything and even if I needed to hydro jet it was about 1/3 of the cost the other place quoted me! He didn't even offer to snake my drain since the other business tried but "failed" and told me I needed to replace my pipes... *insert side eye emoji right here* I did end up asking Maurice to run diagnostics, he tested all my drains and everything was working normally. And that's it. Saved myself a whole bunch of money. Would have saved myself a lot of time/stress too if I just went to them in the first place. Lesson learned. All I can say to Zoom Drain is: thank you thank you thank you! And a big thanks to Maurice!

Steve was an amazing professional to work with. In addition to solid workmanship and knowing his…read morecraft, he was honest and reliable. He is a highly professional and honorable businessman. While one doesn't normally hope to need a plumber for any reason, Steve is the first person I will call with how he came through!

We had an issue over the weekend with a backed up pipe. Steve was available and came within the…read morehour. The issue was much bigger than expected and Steve stayed longer than anticipated to fix the problem. He was so helpful! Appreciate him going above and beyond for us. We will be calling Steve for anything we need in the future.

After our first positive interaction with this business, I anticipated a similar, positive…read moreexperience. Sadly, this was not the case. We called JDK for the same issue we had experienced a year prior, which generally has to be performed once a year after our rainy season begins. Being as he had done the job before we just assumed he would arrive prepared. He tried to fit us in immediately because he would be passing our home on the way back to Redding and would make a quick buck on the way. He arrived with no tools. No snake. Which was what the job required and he was told this when we called. He arrived and proceeded to shove our garden hose in the pipe, which then became stuck. After two hours, I intervened and shut that down and asked that he return with the appropriate tools. He returned the next day with the snake. The woman that accompanied him absolutely tore our lawn to shreds spinning his truck tires. He snaked the pipe, but spent most of the time sitting in his truck because his "hands were cold". We paid him $275. The next day we had to call him because the situation was not improved. We called him to return to complete the work. We have spoken with him several times by phone and there is always some excuse. Witness in a court case. His friend had his phone and he couldn't make or receive calls. He had to stay up all night on a job at the casino. Two weeks of phone tag and excuses. Finally arrived on Monday. Spent 10 minutes snaking the line and left. Hopefully this time fixes it. Very unreliable. Will never call on this business again.

They did a great job and solved our plumbing issue promptly at our mobile home park. Thanks John!read more

Super professional. Showed up at my front door within 10 minutes of me hanging up the phone with…read moredispatch/receptionist. Got the job done quick. Will for sure be calling this company for plumbing needs. I think they got the best price around for clearing drain.

These guys are great! A few months after buying our house, we discovered that the pipes from the…read morehouse to the street were original from 1948 and tree roots had busted them (of course) a couple feet before the city's property line. Dillon and everyone from Sewer & Drain Champion worked with us to figure out what to do and they came up with an excellent solution that didn't involve digging up the entire 100 feet of our back yard. It's been a few months now and we haven't had any further problems! We will definitely be using them again for any future projects we'll need.

Matt from Earl's Plumbing accomplished the needed repair work with professional and timely ability…read more He explained the problem and needed solution in each bathroom so that I understood exactly what he needed to do. A neighbor highly recommended Earl's to me, and I can happily pass that recommendation on to you.

Really, really disappointed in the service I received today for a quote from Earl's and their…read moreplumber, Paul E. I called because of a leaky faucet handle and spoke with someone from their call center. The representative I spoke with was honestly one of the nicest customer service people I've ever talked to -- the few stars I gave are for them and them alone. I scheduled a 10 a.m.-12 p.m. window to have the leak checked and get a quote. I let my boss know I'd need to step away from work during that time and even offered to use my lunch break so I wouldn't miss additional time on a personal matter. I kept my phone right in front of me the entire morning -- and waited... and waited... and waited. When noon rolled around, I called customer service. The agent told me I had received a call and voicemail saying my window had been changed to 1-3 p.m. I hadn't received any call, voicemail, or text -- which I thought I would have at least gotten, since I did get a text confirming the original appointment. The agent didn't seem to care or believe me, and tried to rush me off the phone but first I asked her to confirm my number, and have the plumber text when he was on his way so I wouldn't miss him. Then I had to rearrange my lunch break again and get approval to leave work for a second time. At about 1:40 p.m., the plumber texted saying he'd arrive at 2. He showed up at 2:20. Great. I ended up getting back to work 30 minutes late from my lunch. When Paul arrived, I showed him the leak and explained that we rent -- so if it wasn't expensive, I'd just pay for it myself, but if it was, I'd need to contact the landlord. Paul asked, "Well, what do you consider expensive?" I just stared for a second, because I figured he should be the one telling me that. Then he asked, "How much can you -- or are you willing -- to pay to get it done?" Like I was on The Price Is Right. Not wanting to play the guessing game, letting him know I know absolutely nothing about plumbing or the cost I said, "I don't know, maybe $100?" He scoffed, looked at his tablet, and said, "$100? I don't have a single thing on this whole tablet for $100." I asked, "Okay, how much will it cost then?" Finally, he quoted nearly $300. I asked if I could make a quick phone call, and he said, "What are you going to phone a friend?" Excuse me? I explained I needed to talk to my husband because we have a budget. After my husband and I spoke, we decided the cost was too high for something that might fall under our landlord's responsibility. I told Paul we'd contact our landlord to handle it. He said, "So call him right now." I explained we hadn't notified the landlord of the leak yet, that we just discovered it and he'd want to inspect it himself first. Paul seemed visibly annoyed, took his iPad, headed to the door, didn't look at me and said have a nice day and left. I was honestly flabbergasted. This was my first time calling a plumber over something like this, and it felt like every "mechanic-as-a-woman" warning come to life -- being treated like I didn't know what I was talking about and ready to be taken advantage of financially. The irony is, I've had better experiences with actual mechanics, even the ones who might've been trying to upsell me were at least friendly. At first, I wasn't going to leave a review. Things happen; people have bad days. I didn't lose anything but time. But here I am -- why? Because I ended up fixing the leak myself after watching a couple of YouTube videos and buying a $15 tool. The plumber wanted to charge me $270 to replace an entire faucet system for no reason other than to take my money and act like I was wasting his time. And just to be clear, this was only supposed to be a quote. The phone rep even said that no work would be done unless we agreed on a price first. Unfortunately, what I got instead was a wasted day, a rude plumber, and a bad taste in my mouth. To wrap it up: Earl's might have a great call center, but my experience with their field service -- specifically Paul E. -- was frustrating, dismissive, and overpriced. If this is how they handle quotes, I can't imagine trusting them for a full repair.