Had to make an emergency call to Atlas for a failed sewer pump. Brian was able to diagnose the problem and get the system back online Response time was great, quality of work was handled in a very professional manner. Thank you Brian for getting us back online in an expeditious time frame. Highly recommended. read more

I hired Atlas to replace a kitchen faucet & shower valve at a residential property in Chico that I manage from out of state. Both the owner & technician knew I relied on an onsite property manager since I couldn't always be present. The first service on 5/9/25 required 5 return visits over 3 weeks. Replacing the sink faucet caused a pipe to burst. The tech told my onsite assistant, who thankfully insisted on being present during the repairs, that he'd caused it, but the owner later called about his $665 invoice & insisted it was old pipes, so I paid in full. The tech later returned to restore sprinkler power he'd turned off, replace the well cover he'd left off, & replace the shower valve, since he'd initially ordered the wrong part; he came back again to install the correct one. I returned to the property 3 weeks later & found a large pool of water under the kitchen sink. The owner sent the same tech back, who showed me the leak was caused by piping he hadn't tightened. He confirmed I wouldn't be charged for that visit. A few days later, while I was still onsite, I called Atlas for a clogged disposal. The same technician was dispatched & demonstrated that he'd gotten the disposal cleared of eggshells & working before he left. It clogged again the next day, & that same day the new shower valve also broke. Frustrated, & before making any accusations, I hired another plumber who'd worked on the home for years (unbeknownst to me) to check Atlas' work, willing to pay extra if it turned out everything was legitimate. He found a P-trap cut too long had caused the disposal clog, & that the replaced shower valve wasn't the correct model. He charged $175 to fix both properly. When I called the owner to discuss my hesitation to pay his $436 invoice, he became furious, raised his voice, accused me of trying to dodge payment, & touted his years in business & online reviews. He mentioned he could be recording our call & insisted he should've been asked back since he guaranteed his work. I was shaken by the exchange & followed up with a detailed written account to protect myself. Given his hostile, unprofessional behavior & the shoddy work another plumber had to correct, I didn't pay the invoice. After one email exchange, Atlas never followed up, & it's taken me over a year to speak up after a traumatizing experience. I'm documenting this so no one else, especially other women, has to go through what I did, & because Atlas seems to prioritize its online reviews over actual customer experience & quality work. read more

Excellent company to do business with. Joe and Garrett took care of our leak quickly and professionally. Courteous and honest. I highly recommend. read more

Needed a 2nd opinion on repairing our tankless water heater that was short cycling. We called Atlas and SO HAPPY we did! Brian diagnosed our problem quickly and the quote for a new tankless was almost 50% LESS than the other company! Brian, Andrew and Garrett were all professional and great guys to do business with. I highly recommend them. It's nice to do business with a family vs corporation. Thank you Atlas! read more

Recently Atlas rescued our duck club clogged sewer main. Short notice, no problem. A very well stocked van arrived. Quickly and efficiently diagnosed the problem.Cheerfully and friendly, a miserable scenario was resolved at a reasonable cost. Additionally a quick review of shower valve and water heater were given. Shop local. Pay peanuts, get monkeys... Step up and use local expertise ! read more

I had a leak under my house and they were out here very quickly. Did a great job finding the issue (Broken pipe) And repairing it.Very professional. I highly recommend them. read more

This company delivered everything they promised quickly, and with quality workmanship. I called because the water heater pilot at my daughter's home in Chico would not relight. Joe had his crew out the same day and got the pilot to relight. He told me the water heater was over 20 years old and would probably not run much longer. Yep, he was right. Two days later, in the evening, my daughter texts and says they have no hot water again. I called Joe and spoke with him. He gave me a verbal quote to replace the water heater. I texted him back early the next morning to go ahead with the replacement. By 10 am the same day the new water heater was installed and running. The price was commensurate with typical plumbing rates, but the service was superior. IMO, you're a fool if you call someone else. read more

I can't recommend this company enough! This is my second time working with them, and their honesty and integrity FAR exceed a 5 star rating! They didn't do unnecessary work, (replacing what we thought was a non working garbage disposal) helped problem shoot our issue, and gave us a referral to an electrician to fillow up with. I will ALWAYS contact Atlas for our plumbing needs when they arise! THANKS GUYS! read more

Fast response to a clogged toilet in a house with only one bathroom, which rises to the level of emergency pretty dang fast. Brian came out and was awesome. Resolved the problem quickly, cleaned up before he headed out, and was sweet to my dogs, which was just bonus joy on top of the joy of getting the toilet issue resolved. Highly recommend. read more

Consistently Above & Beyond Excellence in Service, Availability, Professionalism, Integrity, Troubleshooting for effective and affordable solutions. It was serendipitous that we decided to have Brian come out and install our new kitchen faucet for us today. He did an excellent job fulfilling all the characteristics listed above AND found a subtle at this point) leak that he was able to easily and reasonably fix before it became a much bigger problem. Actually correcting a rookie mistake made by a plumber we hired in the past (no one I have ever reviewed on yelp - mistakes happen -- just happy Brian caught it and it's all good)! Also very appreciative that you were able to work us in within just a couple of hours of our call for service. Joe, your company's commitment to processional service, at a fair price is why we always support local businesses first, and why you have quickly become the first Plumber we call. Thanks! read more

Garbage disposal wasn't working so I called around town and put in some Yelp quotes and Joe got back to me right away. He tried to fix it but it needed to be replaced and he did it at a great price the same day. Loved working with him so much, we called him again when one of our toilets was acting up and again his company got it fixed quickly for a great price. So much better than going with the big corporate name plumbing companies. read more

Brian who works with Atlas is the best! The previous tenants and property management company left the outside water hose spigots in horrible shape. I just moved in January 3rd, 2025 and winter is already here and they weren't covered and the copper looked corroded. I called Atlas and Brian not only fixed the spigots on the spot, and insulated them for winter, but he also checked all the plumbing in the home to be sure my son and I would be safe from any plumbing disasters in the future. (The hot water heater is from 1987 the year I graduated high school) Hire them! They rock. read more

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Atlas Plumbing is a great company. We called them and they were out the next day. Fixed our issue. Callee them the following week for another issue and Brian was able to come out the same day and get it fixed. While I hope I don't need to call them out often, when I do I'll certainly be giving them my business. And the icing on the cake was their affordability. Highly recommend. read more

Atlas Plumbing and Mechanical will tell you, "We assure you that if you put your trust in us , you will not be disappointed." THEY DID NOT DISAPPOINT! We had a water main leak on our property above the water meter, therefore, our responsibility. We called Atlas Plumbing and by the next morning "Brian" showed up on time, to do the job. Not only was he the nicest guy, but he was very professional, conscientious and efficient. He even showed us what the issue was. I want to add that the area where he was working was put back (river rock bed) exactly how he found it. He even went to get more dirt to fill it in. I highly recommend Atlas. Thank you for your service. read more

Atlas is a union shop, so staff was great. I was able to have two new toilets in one morning. I was able to buy both toilets on sale so as to invest in the service, done right. read more

Had an emergency a leaking pipe from a waterless hot water heater. Called the company who installed and they were not going to come out for almost 2 wks. In the meantime the drywall is getting all wet and spreading. I checked yelp and Joe from Atlas responded and came out and did the repair that same day. Joe owns the company and runs a very reputable, honest and caring business. I'm actually going to have him do a few more items. Prices are reasonable and Joe is just a nice guy to work with. Highly recommend Atlas you will be a very happy client. read more

I've used Atlas Plumbing several times and they provide excellent service at a reasonable price. Andrew did a great job with resolving our plumbing issues. Always so professional. I would definately recommend this business and will continue to use them as well. read more

Everything was a great experience with the professionalism and quality of work. Showed up quickly.

Joe had a fantastic attitude, prompt service, and helpful suggestions. I trust them to recommend what I actually need and not overcharge or fluff the job. They are a wonderful business and I will continue to use them for any plumbing needs. read more

Upon discovering multiple water spots in my son's bedroom, I was frantically looking for some help. Atlas plumbing came the day I called them and explained everything in detail. From cutting the holes in the ceiling to the complete repair, they were professional and clean and the ceiling looks great now with no leaks in place. Thank you guys for being responsive to my questions and very helpful during this frustrating situation. I haven't repainted yet but you can barely even see the transitions, great work all around! read more

Atlas Plumbing and Mechanical - Plumbing Near Me - Chico, California

Joe was great. I had a few technical questions and he had no problem explaining them to a laymen. He helped replace an old galvanized pipe that was badly corroded and leaking with in ground pex that connected to another pex line that feeds into my main water line. Now everything is buried and I hope to not think about this for 20 more years. Thanks Joe! read more

Atlas Plumbing and Mechanical - Plumbing Near Me - Chico, California

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My son clogged the toilet. Joe @ Atlas Plumbing responded to me quickly, gave me a reasonable quote and a same-day time-slot opportunity. I took it! Justin arrived on time (early in fact!) and went straight to work. He was very kind and responsive to all the questions my curious 5 year old asked. It really made his day, and our day, too. The clog turned about to be more serious than my wife or I guessed. Originally she thought it was just a toilet paper roll -- i figured it was probably more serious since 2-3 days of plunging and other simple methods didn't solve it. He found 2 socks.. whew, we'll we're glad he pulled something out! But then it was still clogged! We were informed on the next steps, and given price quotes for each step. Next step: remove toilet and see if it can be unclogged. Justin went to work with his auger to get out what was in there, and there was definitely something in there. We could see an orange shadow but couldn't quite see what it was. All the while my 5 and 2 year old watched patiently like they were watching a movie. After plenty of time attempting removal, it was deemed truly clogged. We'd have to get a new toilet. He asked us if we'd like him to break it open and see what's inside. Heck yeah we would! We all watched, entertained, as he cracked away and eventually revealed... a SOLID ORANGE WOODEN BALL inside! What the heck!!! Final step: Replace with a new toilet! Justin went to the store (again), grabbed a toilet and replaced ours with a new and working one. We paid the quoted price (very reasonable!) and I'm finally happy again we have a downstairs working toilet. Justin @ Atlas plumbing was very professional, good with the kids, and efficient with his time here. The kids had a great time watching him do his work, and overall it was a really good experience for them. It was an unexpected expense, but with Atlas and Justin, it softened the blow quite a bit. 10/10 would recommend read more

Joe Grilho returned today to install a part in our Reverse Osmosis system. It is functioning very well now. We utilize this system a lot. It not only supplies us with pure drinking water, we also have this system connected to the ice maker in our refrigerator. Thank you Joe, we appreciate your expertise, efficiency, friendly customer explanations and fair pricing. We will be in touch when future repairs become necessary. Chuck B read more

Joe was great! Very professional. Clean and neat van. Joe gets right at it and takes care of what you need. I asked him to look at 3 other things and he fixed them no problem. His prices were more than fair. USE ATLAS PLUMBING! You'll be glad you did. read more

Atlas Plumbing and Mechanical - Plumbing Near Me - Chico, California

Best knowledgeable and professional plumber in town! Yesterday morning our toilet ended up getting clogged by paper towel we thought we could unclog ourselves. We tried everything googled suggested to us and even 2 different lengths of toilet augers but still could not get it. After try all day long to unclog it we chose defeat and went straight to Yelp to find a plumber. Started a "project" through Yelp and Atlas was one of the first ones to respond, mind you it's around 7 in the evening. Joe was the only one that was able to give us a flat rate quote through Yelp messages without having to get on the phone to chat or even come by and do a diagnostic first. Unlike other local plumbers who will charge you for a diagnostic then charge to fix the issue or the other highly unprofessional plumbers we had called. We were able to schedule an appointment for the next morning. Joe came on by first thing in the morning and was able to unclog the toilet in no joke 10 mins! While he was over Joe went ABOVE AND BEYOND when we mentioned our same bathroom sink was draining slowly, he was able to clear the blockage for us. While he was looking at the sink, he ended up noticing there was a leak underneath that he went ahead and fixed it as well! Highly recommend using this company and will be using Atlas for future plumbing issues! read more

If anybody needs plumbing assistance, Joe at Atlas Plumbing is Amazing!!! Two other helpers couldn't get the kitchen sink to drain. Joe came by on short notice and had it working in mere minutes! Fast, clean and friendly for a super reasonable rate! Atlas Plumbing is a total A+! read more

They were very helpful and worked with me easily on the schedule. The person who came to help was very friendly and did a good job.

I run a mobile home park. The sewer line is complicated because many spaces are connected. On the first day, the cleaning failed because it was not clogged with clutter, but with old sludge deposit. Atlas Plumbing cleaned it with JET water the next day, and two months have passed without any problems. read more

I have needed a plumber in the past and the wait time was always 2-3 days if I could even find someone to come over. After moving out of the area, I had to find a plumber and called Atlas plumbing. Joe answered and was able to come over the next day. He met my realtor even sooner than planned, fixed the problem and lightened everyone's worries. Thank you Joe! My realtor gave him a shout out as well and is happy to have him in her corner when needed. read more

These guys are total life savers. When Urban Design left me down $450 AND without hot water for what would've been 7-8 days, these guys came to the rescue and installed a new Hot Water heater on a Saturday morning. They were incredibly competent and friendly and I truly wish I'd called them first. They will absolutely be the first place I call with any plumbing issues in the future. read more

Great service, great communication, and great people. They were quick, personable, and able to work with my busy schedule and fix my leaky sink. Would use again! read more

I emailed and they responded fast. I had to wait until Monday I called them on a Sunday. The first guy showed up right on time and worked for several hours trying to ratify my problem it didn't second day new people came over late I called to find out where they were. They were very nice and worked for quite a few hours and got half of it done and then said it was going to cost me another $1800 to complete the job correctly. I decided not to pay the extra amount. My toilets wouldn't drain when I first started the project. read more

If you need an honest competent plumber, then ATLAS is who to call. I called on a Wednesday afternoon and ATLAS came Thursday morning as promised. At our new office they unclogged two bathroom sinks, fixed one toilet tank and fixed one leaky kitchen sink. I was very surprised at the reasonable rates. In the past, I've paid way more for this type of plumbing issues. Lastly, the personnel was attentive and professional. Without reservation I recommend ATLAS. read more

Joe took my call while he was still on another job just after 5pm, came out at the end of the day in the dark, and repaired a pipe/hose bib that had rusted out and broken off inside a wall. My tenants had meanwhile shut off water to the house, affecting two families, and the four-letter plumbing company offered me a repair slot for the following day between 3 and 5, so getting Atlas out to fix it in less than two hours was fantastic. What a difference in attitude and work ethic. Avoid the four-letter-plumbing companies! Call Joe! read more

We used American Home Shield to contract a plumber to unclog our shower drain, and Atlas Plumbing and Mechanical was given the green light. Within 1.5 hours, Brian and Andrew were at our door ready to get to work. It had been raining and, without request, both took of their shoes. They immediately started working, and after some adjustments to their drain snake to fit through an old p-trap, the snake popped through the clog and te water drained. Both were polite, great mechanical skills, worked hard and fixed the drain, tested their work and cleaned up the workplace. Both were awesome, and Atlas will be given a 5 star for the work performed today. Cannot thank you enough, but now I have to go jump in the shower. read more

Joe was awesome! I had an issue with my main line, tub was backed up, toilets wouldn't flush. I had 4 different plumbing companies in my house over the course of 2 weeks, $1700 later and the problem still hadn't been fixed. Then Joe comes along and had it taken care of in under an hour and for a fraction of the cost. Thank you Joe! read more

The main drain clogged late Friday. Called old reliable plumbers but were closed till Monday or not doing weekends. John at Atlas not only was working, he squeezed me in early Saturday morning. Was a pleasant guy, on time, and reasonably priced. Have already recommended him. read more

Joe was great. Response was very quick. Came within an hour of my reaching out. Fixed the issue quickly and for a reasonable price. I will totally be using him in the future. read more

Atlas Plumbing and Mechanical will not let you down! Joe, the owner, is absolutely phenomenal! Besides being very professional and incredibly nice, he is a great plumber who will NOT let you down. He has been to my house twice, once to replace the water heater, and once to fix a plumbing stoppage. When he came to fix the water heater, he came the same day we discovered it was leaking, he replaced the water heater and was in and out in a couple of hours. The second time he came was for a plumbing stoppage of epic proportion. He came and conquered! He worked for hours to make sure that when he left, our kitchen sink was fully functional. You will not be disappointed! read more

Joe came on time, on a holiday. He promptly fixed the issue and diagnosed an additional problem. He sent his team to install a new disposal early the next morning, in order to accommodate our travel schedule that day. He was one of the most professional and considerate people I have ever worked with. I will highly recommend him and will definitely call him next time we need a plumber! Thanks so much, Joe! read more