Excellent experience from start to finish. Josh and Elijah were knowledgeable and professional, and…read morethey made sure I understood everything they were doing. Great service!

I called on a Sunday and was scheduled for the next day! They arrived promptly on time! They did an…read moreamazing hob and we haven't seen a single bug since they came out! Highly recommend

Always on time. Great service! Always goes above and beyond…read more I highly recommend this company, reliable and professional. But also friendly and personable.

Wouldn't help me because entrance point is not sealed yet. I need help with one rat.read more

Jade is very helpful and answered all of my questions. I highly recommend, their professional…read moresupport was great because I had a concerning issue.

We highly recommend GBC and Jade is the best. Always on time, extremely knowledgeable, efficient,…read moreprofessional and provides superior customer service. She takes the time to explain and share details on the various pests in our area and we can tell that she takes pride in her work and cares that we are happy with the service. We don't have any pest problems since hiring GBC and Jade putting us on their quarterly service schedule over a year ago.

I've been a J&J customer for several years. Last October they called to tell me they were coming…read moreon a certain date. Not ASKED if they could come, TOLD me they would be there. I cancelled that service because I would be out of town. I called back to ask if they could come in November. Earliest date was three weeks away, again when I would be gone. Now I've called to ask for the service (March) They say OK, but they will still come again in April because that is what I signed up for those years ago. I'll get service Jan, April, July, Oct This is not customer oriented. This is a company that tells me when I'll get service, like it or not.

I reached out to J&J Exterminators today, need some exterminating at my house, was told I would get…read morea call later today, Received a call, was told I would get an email, sign and return, I told him (Lance) that i didn't want a contract, he told me it wasn't a contract, that i can cancel at any time. I opened email and it said it is a contract and I was supposed to agree to service exclusions that meant all the pests I need taken care of were exclusions, which meant I would have to pay extra for what I needed, so my husband called Lance back just to ask basic questions, and he rudely said we were asking too many questions, that he was going to have to walk away from helping us. He was very rude. Its pretty bad when you can't ask any questions!!! What happened to customer service????

After the initial spraying, I continued to see roaches and had Texas Pest Services come back 3…read moreadditional times during the 90-day guarantee period. Each service guy was very courteous and prompt. Finally stopped seeing roaches! I will continue business with this company.

I noticed that in the townhomes I'm staying in there were small roaches in my kitchen. As I started…read moretaking my food out, I started to flush them with Bengal- which is supposed to be the best. Anyway, I notified my landlord, and she called here and asked when was the earliest she could come. She told her she was headed that way and she could come spray in about 15 minutes, which was awesome. The lady, who I believe is named Mrs. Olivia Waggoner, was very prompt and courteous. She sprayed and put roach bait paste by my hinges in the kitchen area. She explained to me that the roaches eat that and take it back with them to their habitat, and it wipes them out. She sprayed other locations in my house (baseboards) and she told me to call back in a week or ten days if I still saw a problem. I plan to do just that. I will update this review as needed. The only reason it is not at a 5 is because I have to see what will happen within this next week/ ten days. Overall, the experience was a good one Day 5 of 7: I've seen three roaches today. One in the kitchen (the only place I've ever seen them) and two other places in the house. They didn't look affected by any treatment, but this is just an update. I'll give it a few more days. Day 11- roach in the bathroom this morning. A big one at that. I will be calling tomorrow for a spray tomorrow. Update : this is like day 15ish ? I had them come spray again. He was courteous. He sprayed the house for spiders, roaches, and silverfish- because those were the problems I've seen. The following day I saw a big roach in the bathroom. He was moving slowly. The spray Stirs them up, I'm sure. Will keep updating.

They get rid of roaches and bed bugs so they never come back. If you have problem with roaches and…read morebed bugs, call the BUG POLICE.

Hey Valley Ranch This is good stuff right here…read more On point for sure Came to the house on a Saturday got everything done so fast No critters and pat friendly What a nice guy Great professional service Thank you

Michael did a fantastic job with our service today . He was friendly and explained everything so I…read morecould understand. Thank you for taking such good care of us over the years.

Our technician, Nate, is always super courteous & ready to assist with any extra needs we might…read morehave.

The product works. I cannot dispute that, but you better be there when they are doing the service…read more I watched the guy sit in his truck for 10 mins and then get out and spend less than 2 mins in my yard, then left. He did not spray at all in the problem areas in my yard. I called that day to complain and had to leave a message, asked for them to call me so we could discuss the issue. The company never returned my call. They sent the same tech out the next day without letting me know. So, supposedly my yard was sprayed twice. We started getting bit by mosquitos the next day. Be aware they will charge you for service not delivered!! The heart of the matter is trust. 90% of the time they come when no one is home to spray, can they be trusted? Not if this guy is on the job. Matthew

5 times spraying my property. First three were fine, product worked. I watched how the spray was…read moreapplied. Fourth time I did not watch and the lavender smell of the organic spray was missing. He was finished within 10 minutes. Fifth time we were not home and had same result as the fourth application. Mosquitoes started showing back up between fourth and fifth spray. I will not use again. Buyer beware. If you do not watch them chances are you'll regret it.

My neighbor hired this company and they have been spraying against EPA regulations (spraying above…read more10 mph winds) and spraying our trees and property along with it. My neighbors won't do anything to stop it so when we try to call in and see what can be done they immediately start yelling at us and threatening us. When the guy came out a second time my husband went over onto the easement (private road) to ask if he would not spray our property, all he could say is that he was doing what he is told to spray even though he is spraying trees that are at least 10 ft from the fence line. My husband called the cops they admitted that he was spraying our property, but when the cop talked to the spray guy he lied to the cop saying my husband tried to hustle him and threaten him and my husband does not have this in his nature. I am very sensitive to the stuff they are spray and have already visited the doctor once from the first time they sprayed and cannot live in my home for a few days and then have to wear a mask for a week in a half outside my home. All I want is for them not to spray my yard and trees so I can enjoy my property too! I don't have a bug problem like my neighbors apparently do, so please stop!!!