DO NOT USE THIS PLACE!! My husband and I were looking for a place to rent from because he will be…read morecoming back from deployment next week. My husband put in an application that wasn't responded to for over a week. When I called the company the secretary Adrianna was extremely rude and refused to help me figure out what was going on with our application stating it would take time and doesn't understand what I want her to do!?? I called another day and finally got in touch with Tranquessa, property manager. She informed me that the application was not even viewed due to an "address error". Upon me consistently trying to correct the issue they provided me with a 1800 number. The people there stated I should not even be contacting that number that the rental company should because they could better assist them in what to do. Adrianna once again being extremely rude to me telling me I knew the fee was non refundable when we applied. I was expressing I had no issues with that IF my application was even viewed in the first place. Tranquessa the property manager advised me to place an application myself and that she would work with use regarding the rental I was interested in as long as I provided the deposit ASAP. I paid ANOTHER 50$ for an application myself with the SAME response of an "address error". I emailed her expressing how important it is we have somewhere to live and I did everything right with the application. She ignored all of my messages and phone calls. Then a day later SOLD the house we were interested in renting. She never mentioned to me she had interested buyers AND I feel I was robbed of 100$ considering the application wasn't even viewed as approval or denial. This place was extremely deceitful and not helpful during this stressful time for my family. I feel 100% they stole 100$ from my family.

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This company is the epitome of bad business practices. Do not trust them do not use them basically…read moreavoid at all cost. Long story short I use them to inquire about a real estate commercial property and worked with them trying to acquire a property on Fort Campbell Blvd. They proceeded to have me filled out a tenant application that look like it was from 1950 and informed me that it was a 24 to 48 hour turnaround . However, I received no communication whatsoever for over a week despite calling them multiple times and having incompetent staff tried to give false information after finally being told that my application was neither approved nor denied, which makes no sense. By the way, I was told that somebody already had been approved for it two or three weeks prior to me filling out an application. But that there were other properties possibly available so basically the bait and switch tactic. Do not use them avoid it all cost EDIT: I like the fact that they claim that I was contacted multiple times by their staff which is not true. In fact I had to almost always be the one to call their office and was given no information regarding my application. Below are the photos with the agent and the only contact given from their side. NO ONE from their side contacted me except during the process of getting info for the application and even then it was only for my tax id, ONLY luke actually would message me but it was to let me know nothing was heard on my application. Nice try though, Byers and Harvey

Nothing like the company not taking responsibility! Can I get an explanation on the dirty condition…read moreand filth left? I'm sure the prior residents would like to know they were charged a cleaning fee when one CLEARLY never took place! Seems suspicious! If it was listed "as is" I'd recommend new pictures vs pictures taken from 5 plus years ago! If concerns about the condition maybe walk the property and see it HAD MOLD WHEN WE ARRIVED. Where's the explanation on the condition of the closets and left behind belongs?! PANTIES!!! Cmon your company is a JOKE id be embarrassed to work for a company like this truly. I will start posting email threads id need be:) also sad when the maintenance Teams that was sent talks about how poor of a company it is and agrees the house was in horrible condition. YIKES!!! It was priority infested as you have a gapping hole in the property lol. Sad a company can't take responsibility and admit the ball was dropped. Robina needs a new job or a retrain! This place is a JOKEEE the reviews don't lie people. Funny when asking for higher up info robina is suddenly the highest you can get to LOL give me the number for someone who knows what they are doing. If robina is the highest in the company they have a MAJOR issue. Picture's don't lie the home IS DISGUSTING. May you and your family have to live in such horrible conditions!

We recently hosted a Thanksgiving event for our family of about 40 people at Office Now in…read moreClarksville, Tennessee, and the experience was outstanding from start to finish. A huge part of that was thanks to Elizabeth, one of the staff members who made everything run smoothly. From our very first contact, Elizabeth's hospitality, professionalism, and clear communication stood out. She was attentive, responsive, and incredibly supportive throughout the entire planning process. She even went above and beyond by creating a beautiful family crest for us and arranging to have it displayed on the marquee--a special touch that meant so much to us. On the day of the event, she worked tirelessly to make sure every detail was taken care of. Her pleasant demeanor, willingness to assist, and ability to anticipate our needs truly made all the difference. Our Thanksgiving gathering would not have been the success it was without her dedication and guidance. We are truly grateful for her exceptional service and highly recommend Office Now--and especially Elizabeth--for any event needs. Someone give that woman a raise!!!

I rented out the Cardinal Room for an education class and I couldn't be more happier and impressed…read morewith the venue and the staff. The space was so nice and cozy feeling, my guests really enjoyed themselves. Ms Beth was extremely helpful with the plentiful amount of questions I had and was so friendly and welcoming. Hands down would recommend this space to anyone looking to book an event in the Clarksville area. Thank you so much!!

Amy is the best! Her attention to detail, client first mentality, and knowledge of the market are…read moreher best qualities in my opinion

I had one of the best experience dealing with this home rental agency. As a active duty military…read moreservice member. I was treated with the respect and as a family member. I made the phone call while sitting on the side of the road. Mrs Latoya displayed a grater concern for my safety and suggested that I come into her office. She want above and beyond. I will certainly recommend anyone that is looking for a place to stay. Make this place be their first stop. Every staff member is willing to miss taking to make sure your needs are met.

Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

We rarely leave negative reviews, but our experience moving into a Marshall Reddick-managed…read moreproperty in Nashville has been extremely disappointing. Prior to signing, we were explicitly told the unit would be professionally cleaned and move-in ready. When we received the keys, that was not the case. The apartment required extensive cleaning, and we ultimately had to hire professional cleaners ourselves after receiving little meaningful remediation despite repeated communication. Since move-in, we have dealt with a long list of unresolved maintenance issues, many of which were documented immediately upon occupancy, including: - a nonfunctional washing machine with standing water and visible mold - a nonfunctional microwave - exterior openings allowing animal activity in the walls/ceiling - a broken mailbox lock (mailbox doesn't close at all) - missing window screens - multiple additional maintenance and safety concerns We are now nearly a month into the lease and all of these items still remain unresolved. To be fair, Michelle eventually stepped in, acknowledged that our move-in experience fell short, and approved a partial rent credit toward the cleaning expense, which we appreciated. However, the overall experience has still felt highly reactive rather than proactive, with much of the burden of coordination falling on us as tenants. The most frustrating part has honestly been the lack of preparedness and follow-through. We understand that maintenance issues can happen, but a unit should not be turned over in this condition after repeated assurances that it was move-in ready. We are hopeful the remaining issues will ultimately be resolved, but wanted to share our experience candidly for anyone considering renting through this management company.

Charity Burkett was truly an awful experience. Not only for myself but also for a family member who…read morehired her. We almost got sued because her communication skills are below zero. We stated our washer & dryer was not part of the purchase & down right DECLINED their counter offer & yet somehow IT WAS PUT IN AS ACCEPTED when it wasnt and found out as we were halfway across the country only to turn back & give our washer & dryer up because of her constant failure. We have texts to prove it where she asked via text if we are included them & we said no! We even have it listed in our contract before it went on the market that it wasnt included!!!! Legally she had to show us every offer and FAILED to do so. Failed to put our interests first. Our relator from a different state had to do work that Chairty SHOULD have been able to do so but again failed. In general there was not much communication & very short in words. After this experience i truly regretted hiring her & should have made my husband listen & stick with Debra Butts ! Honestly im surprised she hasnt been sued given how many ppl she has screwed over or failed to do her job legally!!

Alisha Bequette is one of the best realtors I have had the pleasure of working with! Besides…read moreknowing the business, I always had the sense that she truly cared about me and helped me find my forever home! If you need a realtor that you can trust, give her a call!

The best in Clarksville!!!! Thank you and we love our home! Peggy and Roy are the best the industry…read morehas to offer.

Mary Ann Martin is the BEST. You've got to give her a call if you need help finding a home to buy…read more I've purchased a house before and it's definitely a long process to find a house to call home. I am made my big move from California to Clarksville, TN and Mary Ann has been THE BEST. I contacted a few realtors to help me find a rental. Either they didn't care to help because it was just a rental or they just were not finding homes for me where I wanted. Mary Ann went out of her way to help us. Her and her husband are such nice people. I am so glad we met them. Very thorough and on top of things. The fact that she was on the same page as us, found us great homes to rent, just shows us how awesome she would be to find us a home to buy. If she was amazing at finding us a rental, can you imagine how great she will be finding us a home. I highly recommend giving her a call.

ROACH SLUMLORDS My…read moreopinion is that Horizon knowingly rented me a disgusting, decrepit, roach infested unit. They promised me multiple times before I moved across the country that my unit would be roach free. Not only was the apartment not roach-free, it was absolutely filthy, falling apart, and reeked a foul combination of roach, rot, and pet odor that Horizon said was because the previous tenant loved to cook. Yeah, right. Please note the photo of the squished, dry, large roach. How could a professional pest control person, a professional cleaner, and a Horizon employee have been in this unit and miss that? It was in the middle of the kitchen. In my opinion, they are stupid, evil, ignorant, or some combination of the three. I lost over $3,000 in moving costs and became homeless due to their ineptitude. They got huffy, gaslit me, and tried to somehow make their neglect my fault due to the age of the building. They refunded my deposit and let me out my lease as they were in violation of it. They offered me alternative housing--why on earth would I still want to rent from a company that lacks integrity? The attached photos are the condition of the apartment upon move-in. This was, according to Tiffany, a professionally cleaned and inspected unit that Horizon did a walkthrough of. This is the quality of housing they told me is habitable. Tiffany likes to say that it's okay for older units to be falling apart and crawling with roaches--babies and fully grown--during the daylight, because they're old. She claimed the property was treated with pest control routinely. If that's the case, how did this massive infestation occur? The reality is, in my opinion, Horizon cut corners at every opportunity, and I paid the price. A property being old isn't an excuse for deplorable conditions. In my opinion, Horizon are slumlords who take advantage of military and out of state people. They rent out other people's property. The operation is run by unprofessional women who, in my experience, lacked integrity, tact, and class. I should have known they would treat me poorly when I heard "manager" Tiffany and realtor Amanda badmouthing the tenant before me. Additionally, my opinion is that Horizon engaged in dishonest advertising (listing the unit as a two-bed to get more money out of a one-bed) and attempted to lease a unit that was not up to code. I fear this may be a regular practice. If you do rent from them, don't trust ANYTHING they say. I believe they will do anything to make money off of you while not spending their own. In my experience, they will lie, and then act like you are the problem. Get EVERYTHING in writing. They will want to take conversations to phone calls so you won't have proof. Then when you leave a review calling them out for things they said, they will call you a liar. Keep receipts of everything. After all of this, Tiffany told me she was glad I would not be renting from them. Me too, girl, me too. Look at all the other one star reviews they have. Look at their Yelp reviews and dozens and dozens of one star Google reviews. You could be next. Are you willing to take that risk?

This property management company has been very responsive to all concerns that have been brought to…read moretheir attention. The ease of the application process and the communication with staff has been very good.