Having a special needs child can be a challenge. I don't know what I would do without the support…read moreand care my son receives from Mack & Poole Pediatric. Rachel Thomas is by far the greatest provider that has ever seen my children. Mack & Poole Pediatric is always so fast to push through referrals, submissions to insurance, test results. It is such a relief knowing you have a great provider to care for your children. Thank you all.

From the owner: Trying to find the right pediatric clinic to care for your little one can be difficult. At Poole &…read moreThomas Pediatrics in Lexington, KY, they specialize in tending to the health of infants, children, and young adults, ensuring your children receive the care they need during every phase of growing up. All of their pediatricians are certified by the American Board of Pediatrics so you can rest easy knowing your child is receiving the best care possible. These pediatricians work diligently to keep your little wiggle worm up to date on their immunizations, as well as routine checkups such as physicals. Are you an expectant mother? They encourage you to visit their office for your prenatal appointments to make sure you and baby are in tip-top shape before the big day. To better accommodate your schedule, they offer same-day appointments, weekend hours, and 24/7 nurse triage services for those after-hours questions. The team at Poole & Thomas Pediatrics possesses a high level of passion for medicine and making sure your little one is properly cared for. Call them today at (859) 260-7700 to schedule your appointment. You can also visit these pediatricians online for more information.

Dr. Parrot treats both of my children and has since birth. He is very Patient and always takes the…read moretime to explain everything thoroughly to me (and my Grandmother if she comes with us!) and answer all of my questions. We have seen Dr. Bush and Dr. Taylor on occasion when Dr. Parrot isn't in and they are great as well. His office staff is great and truly personable with their patients. Everyone greets my children by name and always makes them feel special. We absolutely love it there!

My child has been treated by Dr. Mark Parrott for 10 years and she really likes him. As a parent I…read morenotice the little things about his approach to my child. I find him to be patient and very thorough, never rushing. He has such a great personality for pediatrics. Office staff is outstanding. No phone menus, a live person answers your call!

They need to take "Adolescent" out of their name. We chose this practice in 2007 when we relocated…read moreback to KY with our two young kids. Now that they are older and should be able to consult their primary care physician on uncomfortable questions they don't want to ask their parents, we find they can't. We were told to "pick a gynecologist" if we were interested in contraception to control period symptoms. Reproductive care IS healthcare, and PAA is not only abdicating this responsibility but putting a barrier between patients and this care by requiring them to go to a specialist that their parents may not have time or money to visit. It makes patients feel like this part of their health and body is "other" and requires special effort and extra money. It's BS. This is especially surprising given PAA's stance on the HPV vaccine (see another user's review here). It's kind of understandable if they do not have the bandwidth for this, but they need to say so up front and start referring kids away from their practice at puberty. It's hard enough being born female in this world; we should ALL be able to depend on our primary care physicians to look out for ALL areas of our health and provide basic support and care before referral to a specialist. I have previous experience in another state where the doctor was all over this--asked all the hard questions and was clearly looking out for my step-daughter's care, head to toe. The only reason that this review is three stars and not one is that we HAVE gotten great care here, so if you have a boy, go for it. Sharon Menkus is particularly good, and we will miss her. She's so genuinely knowledgeable and supportive that I was really puzzled and disappointed by the wall we got when asking about reproductive care.

4 stars for nice employees and nice doctors. The waiting room at the Harrodsburg rd office is nice…read moreand has a fun aquarium. I like that there are two offices. They were able to get my daughter in on short notice after she took a hard fall and hit her head (she's a toddler). It was the worst fall she's had and they got her in and x-rayed within an hour! 1 star docked because I have had to wait a couple times in the patient rooms for a long time (15-20 minutes once). Also, I feel like the two doctors I've seen so far at this practice know far, far less about allergies than I do. I have allergies myself; it's a lifelong educational process. My daughter has multiple food allergies. We are seeing a different doctor next week at PAA. The receptionists are totally fine with you asking to see a different doctor, which I like. It's nice that there is a variety of people you can choose for your child's pediatrician.

Discovering the billing office is a money grab. Make sure you review your receipts and stay in…read morecontact with your insurance. They will itemize every possible symptom and anything you mention, so use your words sparingly. If you go in for a well child visit and mention anything about the well-bring of the child (should be included in visit) it'll be coded as a separate visit. They put it off on insurance when really it is the coding of the office and Drs. Such a shame.

I've gone here since I was a baby and so have my siblings. I now bring my own baby here! We see Dr…read more Edge and she is amazing but have also seen Dr. Elizabeth Hawse with great experiences my whole life. The whole staff is wonderful.

Dr Rossi is a wonderful physician. I have been very fortunate to have as Dr. nurses extremely kindread more

I cannot say enough good things about Dr. Mary Henkel. A true and caring person. She listens and…read moreis very attentive to your medical conditions. She is very thorough in your medical care. I know I'm receiving the best care with her, always!! The front office staff are truly amazing as well, always helpful and so kind. Wonderful Physician's office !!

UK healthcare provides care to any and everyone that walks through the door. They turn no one away…read morewithout insurance. I would highly recommend taking your children to the pediatric department as this was where my son was born. Courteous staff and the doctors are very thorough with their explanations.

My 5 year old son recently had tongue, lip, and cheek ties treated with Team Tongue Tie. These…read morewere affecting his speech, and they would cause dental issues down the line as well. His dentist and speech therapist both recommended we see Team Tongue Tie, and his Dr. at Kaiser also mentioned them as an alternate to the traditional tongue tie revision, which would require general anesthesia and was not something we were comfortable with. All three professionals agreed that he needed the tie revision, and that was confirmed by Dr Sacker during consultation as well. I would be misleading you if I told you that the whole process was "easy peasy". My son did scream during the procedure, and I did want to run in and rescue him. It was hard to hear, and I was thankful when the nurse came to distract me. I was thankful that it was over quickly! I asked him afterward if it hurt at all and he said no, he was just scared of the numbing medicine. He's never had any sort of numbing medicine in his mouth before, so that feeling was scary. Despite this, Dr. Sacker and her staff was so nice and caring toward him, that he was not scared to go back for his follow up two days later. The stretches are rough at first. It hurts, it's exhausting, but it's a short term thing. Stay the course, you'll get through it! It was less than 2 weeks before there wasn't any more pain and the stretches became a breeze to do. Okay, now to sing some praises! Dr. Sacker and her staff are positively wonderful. The nurses are very warm and caring, the office was beautiful and inviting. From the get-go, Scott explained thoroughly what to expect from the entire procedure and the aftercare, and explained Dr. Sacker's qualifications as well. He was available for further questions and was prompt in responding via phone and email. Dr Sacker is very knowledgeable, responsive, and empathetic. She is there to support you every step of the way, and encouraged me to send pictures if I felt unsure of how well I was doing the stretches (which I did, and she responded reassuringly). At the two week checkup, she again assured me that at any time, I could text her with questions or send pictures. It's obvious that she cares about her patients and the success of the procedures! Dr. Sacker and Scott were both great in interacting with our family, it's a plus that they're nice people! I'm happy with our decision to see Team Tongue Tie, and would gladly refer them to others needing this procedure.

Team Tongue Tie saved my breastfeeding journey with my second. One that I thought was going…read moreamazing until about 6/7 weeks in. I started getting frequent clogs, my baby was unreasonably fussy, had silent reflux, and started struggling to breastfeed. I had no idea what was going on -- my first child had no issues breastfeeding and I had been doing the exact same thing with my second. Luckily we were referred to TTT and they were incredible from the first phone call. We called frantically on a Friday afternoon after getting tipped off that our baby might have a tie. They were so quick to respond and Scott even took our intro phone call on a Saturday afternoon. We were in first thing on Monday morning for the procedure!! When you're in this desperate position to feed your baby, you KNOW how important speed is. I was SO thankful they were able to get us in so quickly - I may have cried a few silent tears of relief when he said we could come in on Monday morning. Everyone in the office was so helpful, kind, and understanding. The procedure was super quick and easy (as they tell you!). Although it was a bit traumatizing being freshly postpartum and exhausted, the team was so comforting and reassuring. I had this strange expectation that once we had the procedure, breastfeeding would magically be fixed. This was indeed not the case -- it was a much longer haul to get back to a successful breastfeeding situation. We had the ties (4 total) released at around ~7 weeks, but it took several months afterwards to get fully back to successful breastfeeding with little to no pumping. I say this for anyone reading this to gain realistic expectations. We had to go back for lactation appointments (Heather was amazing!) and I was still having to pump around the clock for a few weeks. Our daughter is now 7 months old, exclusively breastfed, and absolutely thriving. In fact, she refuses the bottle at this point, which some people would be bummed about but is such a win for me. I am SO happy that we had this procedure done with TTT and their amazing staff! This is somewhat of a niche operation and I am so grateful that they exist. Thank you Dr. Sacker and everyone at TTT for dedicating so much time and energy to helping families like us!