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Child Language & Developmental Speech

5.0 (1 review)

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3 years ago

My son LOVES Ms. Gwen. We are so thankful for her and all the work she has put in to help him grow and flourish.

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Lake Norman Family Branch YMCA

Lake Norman Family Branch YMCA

3.7
(35 reviews)
0.9 mi

Awesome Y! They have a lovely outdoor pool with fitness classes or just to relax. This is a…read morebeautiful location and easy to find. The front office staff is super helpful. Shout out to Diane for telling me all about the Y here. Being able to visit any Y with your membership is the best part is the plan.

I have always enjoyed the YMCA. I have gone to not only this location but multiple all around the…read morearea, since I was a young child. This afternoon, I felt extremely unsatisfied with the YMCA, specifically this branch. I am writing this review today due to an extremely unprofessional and unpleasant experience I had with a front desk lady at the Davidson location. I had just rejoined with a different branch, and my information wasn't processed through to this location, and the front desk lady was unhelpful, and simply not friendly at all, and had made multiple comments to not only myself but to whom had joined me as well. The YMCA is a Christian non-profit organization, and I believe as a Christian and as an older woman with life experience especially in a job setting, you should understand that you never know truly what a single person has going on in their lives, no matter what smile, humor, and youth they bring to you. I wish this woman well, but no one; no matter of any age should be treated in such ways, especially in a Christian environment, and that implies to all, including myself. I just wish to see better treatment towards customers and members from employees at this location, and understand cruel judgement in any form isn't the Christian way.

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Lobby
Lobby
Lake Norman Family Branch YMCA
Lake Norman Family Branch YMCA

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Kiddie Academy of Cornelius-Huntersville

Kiddie Academy of Cornelius-Huntersville

3.5
(4 reviews)
4.4 mi

Our daughter started at Kiddie Academy February of 2024. Our overall experience at this location…read morehas been good. The facility is nice, open and they also have camera access. They have additional programs kids can participate in like soccer and yoga (an extra fee) which is great for exposing kids to different sports and leisure activities. The teacher turn-over is high. In my daughters class she has had three different teachers since August and several different teacher assistants. This created some drop off issues but she adjusted overtime. She is no longer attending because there have been several cases of hand, foot and mouth disease. The school notified parents but as a precaution we weren't comfortable sending her back. The lack of cleanliness and staff consistency in my opinion is why there were probably a few cases (I am not a doctor but I have spoken to friends and family in childcare). Would I recommend the school for its facility structure and programing yes. Would I recommend them if you want teacher consistency and a empathetic regional director, no

We're a few weeks into care with this facility and so far it's not been a great experience. The…read morecustomer service is trash; they seem completely unaware that we are paying customers and act as though they're doing us a favor. They've asked for grace through the opening process. The cameras in the classrooms not working appropriately, the safety mechanism on the door not working properly, the opening of the business being pushed back. With that being said, grace is not returned. We tried to drop our 2 month old off today 19 minutes past the "cut off time"- which is 9:30am and she was turned away. First of all, having a cut off time at a daycare that's open from 6-6 is ridiculous, my schedule is flexible and sometimes i don't start until later in the day and prefer for her to be with me instead of at daycare. With that said- we realize that is the rule and should have read their terms closer and paid attention- unfortunately we did not- but when you're open for a few weeks and constantly asking for understanding, you'd think you'd be able to reciprocate. Also, she's 2 months old and our first child. What if there's traffic? What if she throws up on us on the way out the door and we have to change her? We cant drop off our child without a DOCTORS NOTE after 9:30 in the morning? Is that a joke? We have to take a day off work because we were 20 minutes "late" to a place we pay to care for our child from 6-6? The director is a cold, unaccommodating, unhelpful piece of the the business. While trying to use their entrance software, which does not work properly, she sits through the door watching us struggle instead of offering help. Once we finally get into the building and explain the issue we're having, she looks at us like we're speaking a foreign language, despite two seconds later being told by another employee that the system had been doing exactly what we were describing all day. She's standing there when we walk in 19 minutes past their cutoff time and instead of offering any understanding about how hard it is to be new parents during this adjustment period, she just turns and walks away without a word. We've picked up our daughter multiple times with crusty vomit in her hair, having eaten 8oz in an 8 hour period, with poop up her back and past her belly button. Watching on the cameras as she's placed in her crib for a vast majority of the day- that is when the cameras are even working. For a company that's just starting out, trying to establish their place in the community with something as important as our children, you'd think it would be all KIND hands on deck- ESPECIALLY in the beginning. Instead we get attitude. In my opinion, they act as though there's no other place in town that takes children and that we're lucky to be there and not as though we are the consumers who are paying their salaries and keeping the lights on. If the behavior continues, good luck filling your rooms.

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Kiddie Academy of Cornelius-Huntersville
Kiddie Academy of Cornelius-Huntersville
Kiddie Academy of Cornelius-Huntersville

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Child Language & Developmental Speech - speech_therapists - Updated July 2026

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