One Star - Disrespectful and Discriminatory Experience…read more I brought my child to this office hoping for compassionate care, but instead, I was treated with blatant disrespect and discrimination because of my disability. The staff, particularly the dentist, spoke to me in a condescending and dismissive tone, as if I was a problem rather than a parent simply trying to advocate for my child. Rather than offering patience or understanding, I was met with rudeness and judgment. It was clear that my disability was viewed as an inconvenience, and I left feeling humiliated and unwelcome. No parent should be made to feel this way--especially not in a place that claims to care for families. Disability is not a burden. It's unacceptable for any medical professional, especially one working with children and families, to behave this way. I do not recommend this office to anyone, especially those in the disabled community. We deserve better.

They are the best. The staff is amazing and the kids love them. I can't brag or rave enough about…read morethem.

If you're a mom with a fussy infant who's struggling to eat, take them to see Dr. Stephanie Barlow…read morefor a tongue tie consultation asap! It turns out my baby had a tongue tie that was making it difficult for him to latch, swallow, etc. Dr. Barlow did a quick procedure to release his tongue tie and my baby is finally latching with ease, keeping milk down, gaining weight, and sleeping soundly. I have a happy and healthy baby thanks to Northshore Pediatric Dentistry! I can't recommend them enough!

Terrible policies and even after surgery when my daughter couldn't attend a cleaning due to having…read moreher ear cut off and reattached - dismissed her and won't reschedule!!! Awful and rude staff also.

Great professionalism. My daughter loves going. Never have to wait long after arriving. Recommend…read moreto others

Dr. Von Gruben and his staff were so wonderful with my twins! I am so happy to have found them!read more

Absolutely Satisfied, lovely staff and Dr. Bratcher is Wonderful! Thanks guys i am am percent…read moresatisfied!

I came in yesterday to do a consult with Dr. Bratcher and go over some cosmetic procedures I needed…read moredone, I was so nervous. She made me feel so comfortable from the moment she walked in! She was patient, understanding and so sweet it was a complete judgment free zone. I explained what I was trying to achieve and she led me to the best treatment plan. I go back in two weeks to do it and I can't wait! She was so down to Earth while being so confident we could get where we wanted to easily and it projected enough confidence in me that I knew I was in the right hands. I couldn't be more grateful and we haven't even done the procedure, I'll update once we do but I'm positive it's going to be amazing results. Update: went back today and got the smile of my dreams! Dr Bratcher and the dental assistant made everything a breeze. Amazing bedside manner, uplifting and personable ladies. I couldn't be happier with my entire experience. Thank you a hundred times Dr. Bratcher

It only took one visit for me to know this was not the place for me or my child. In my opinion they…read moreare more concerned with appearing to be a great place for children than they are actually focused on our children's care. It's all about the Bippo character, getting permission to take pictures to post on social media, giving the kids a gift after the visit, and things of this nature. Now, if you're thinking, well, this all seems like things that would help the child be comfortable, and want to return to the dentist. That would be a good assumption if the actual dental work area wasn't set up so badly. It's basically an open space. This means that they can see, hear, even smell all the other dental work going on, and that's insanely overstimulating to children. More specifically to our experience. After the dentist took a look at my son we were taken to a room to discuss further treatment. My son had some bad cavities, and I was told he would need to be given sedation, but not put completely out, and that he would be fastened to the chair, oh and that I could not be present for this. I left this place feeling helpless, crying, and not understanding how this could be the way to help my son. After I calmed down I looked around for other pediatric dentists, and found the care that he needed, and that I felt comfortable with. I hope other people have a good experience here, but I would never personally recommend this office to anyone I know.

Man this place sucks. Wanting to put a 3 year old under with restraints, without parents in the…read moreroom for three "cavities" is wild and uncomfortable. After getting second opinion, new dentist says two of them have the potential to become cavities but are not yet and the third was none existent. New dentist gave treatment without having to borderline scar my child for life. Soooo they wanted to do all that to my 3 year old for what? Not a dang thing besides money... because the quote was $1200 after what my insurance covered...come on now that's absurd and disappointing. And don't get me started how rude they were when asking for the X-rays. Sorry for the long review, but this place is a disappointment to humanity. Wouldn't recommend to even go park in their parking lot their so bad. Maybe to use their bathroom because that is all they are good for.

Bippo's is a dentist geared towards kids…read more As you enter through the children's entrance, it is like walking into a play room. The walls are painted in bright colors and there are displays along the wall of what appear to be scenes from children's books. Inside the office there is a giant fish tank with several Nemo character fish. The fish tank is inside of a simulated rock formation. Kids can enter the rock formation and view the tank from behind too. There are also several computer touch screens mounted on the wall of the waiting area so kids can play games while waiting for the dentist. Outside is a giant playground with slides, etc. The staff here is very friendly. they understand kids, and make sure they are well taken care of. If it is their first trip, a costumed Bippo will come out and take a photo with your child. They then print the photo and give it to you before you leave. The dentists and hygienists do a very good job. They are patient with the children and explain things to the parents very thoroughly. I highly recommend this dentist office if you have children.

Horrible experience! After waiting three hours in the waiting room, they finally saw us and I was…read morenot even allowed to be in the same room while my three year old was being treated. They gave her anesthesia and laughing gas and my daughter came out very disoriented. They used the old style of aluminum caps and fillings. They have a white amalgam on hand but they won't use it if your insurance won't pay for it, even if you agree to come out of pocket and pay for the better filling. I think they are just stingy with materials and don't want to take their time and do it right. They even told me that it's just a baby tooth, it will fall out anyway. The office secretary was rude. P.s. I swore I would never go to Bippos again, but we had to because of a dental emergency. Three hour wait...again. Lady was still rude. P.P.S......and Bippo the hippo is scary:(

My 18 month old had to have a dental procedure done under anesthesia, which was a very scary time…read morefor us. Dr. Olinde made sure all of our questions were answered and has gone above and beyond the call of duty by providing us with a home and cell phone number in case we have any further questions. He's a fantastic doctor and I wish we could find a pediatrician that cared as much as he does.

Dr. Voelkel at Outshine Family Dental is the absolute BEST! His work is "perfection". He is…read morepatient and caring always putting his patients' comfort first. I have been a patient of his for several years now, and I will NEVER go to another dentist!

Outshine Dental are crooks! Beware of payment upfront and the filing of claims not completed…read moreproperly. Gives you the run around and never follows up on submitted additional information for insurance and claim never gets paid property. They don't care..........they've already received their money.

Absolutely horrible. I have had good experiences in the past, but today was beyond horrible, and…read morethe young lady kept putting stuff in front of me to sign. She said I wouldn't owe anything, and then upon leaving I am told I owe $150 for ABSOLUTELY NOTHING being done. This place is obviously a FOR PROFIT business ahead of actually taking care of customers. Based on how horribly I was treated today I would not recommend anyone coming here. Things have changed here, and this is by far the most expensive Dentistry place around. Everywhere else is much cheaper. You can't just lie to people in order to fraudulently obtain money from them. They made me feel so devalued today. I truly wish I had words for how horrible it was. I have been sending friends and family here for years, but now will probably be calling all them, and suggest they switch too. They need to do better with how they treat people, and also don't lie to people. May 6th followup: After speaking to Sara/Sarah today she was acting like she wanted to help. Just like how Luke Baumgartner acted like he wanted to help. Yesterday he even wrote me an estimate. Sara/Sarah spoke to Cossich Family Dentistry today about them honoring their warranty on this inferior bridge they did. Cossich refuses to honor their own warranty. Now Sara/Sarah just called me around 5 pm to tell me they no longer feel comfortable doing the work that just Yesterday they would do. I literally feel like them and Cossich are working together to not help. I will stick with Grand Family Dentistry for cleanings going forward, but can't trust them ever again in the future. I literally feel like they are working together with Cossich to not help me as they called and spoke to Cossich. After they spoke to Cossich their tune changed, and they cam no longer do the work. Nobody can say that this all adds up and is normal. It is basically RETALIATION by 2 dentists office to hurt a patient.

Truly enjoyed their care and patient experience....However, they did not tell us that they were out…read moreof network. We had to find that out on our own. They also told us we would be reimbursed for the entire exam, which is false. I do not leaving a bad review, however, when I called to make an appointment, I specifically asked if they were in network, and they did not disclose this. This is not right.

I am a new patient and my first visit was very pleasant…read more The staff are all extremely friendly, and the business prioritizes explaining things to the patients in terms that they can understand. The hygienist asked me many times what my concerns were, and made sure to address them/ reassure me. I ended up having to get a filling and the team made it quick and painless (literally) The business has updated technological and medical equipment, and the staff are very transparent about costs before providing care!

My family started going to this dentist about 2 yrs ago, we never had any complaints until…read morerecently. My husband took our ten year old for a tooth that was concerning to us. The dentist examined and said they were going to consult an endodontist and they would call us about results. Weeks go by and nothing. I called twice no one ever answered and I left messages- no one returned my calls. Today I went to the office and I told the receptionist what was going on, it was pretty obvious they messed up by not even attempting to call us- it had been a month! The receptionist went to the back of the office got a sticky note showing someone had talked to an endodontist then she wrote down two names for referral. This dentist office has lost our business for good! They couldn't even be bothered to pick up a phone or even have the dentist talk to me in person once I came to the office.