I am extremely disappointed with our experience at Worcester Kids Dentist…read more Every time my children went in for a cleaning and exam, the X-rays would show a couple of cavities. Then when we returned for treatment, somehow the number of cavities had increased significantly....often to two or three times what was originally discussed. As a parent, that raised serious concerns and left me questioning the consistency of the diagnoses. On top of that, despite having scheduled appointments, we routinely waited close to an hour before being seen. It's frustrating to rearrange work and family schedules only to spend that much time waiting. Unfortunately, between the repeated changes in treatment recommendations and the excessive wait times, we've lost confidence in the practice. Needless to say, we will not be returning. I've moved all 3 of my kids to a new dentist.

Dr Sim was amazing to work with! He explained everything he was doing, made sure my child was…read morecomfortable throughout the process Of doing the fillings, and was very kind in the follow up. The office staff here is outstanding- very pleasant, professional, and knowledgeable! The facility is clean and comfortable and everyone does all they can to make each patient feel Comfortable. Great practice all around, I highly recommend it!!

Front office staff is very rude. For an office that supposedly closes at 4 o'clock, I'm not sure…read morewhy their machines pick up at 3:30

I brought my daughter to gwt fillings when she was 3, and they traumatized her by showing the…read moreneedle. So nope it didn't happen. She would not budge to open her mouth. I was not a happy mom. Called around and found Lahair and Gallagher, and got an appointment fast. They took us back and I had ran out of office to use restroom. (sorry tmi). well by the time I came back they had already counted her teeth and started cleaning them. That was it. I have been going there ever since. Best place ever!!!

Fantastic care. Dr Lu is a perfectionist dentist and takes great care of my oral care…read more She fit in a last minute crown repair as well. Thank you so very much.

I went here mainly because I live about 5 minutes away. One of teeth chipped. The dentist said we…read morecan't do a root canal. The only thing we can do is remove the tooth and put a false tooth in. The dentist said I would have to go to Boston university dentist (in Boston) because they are the cheapest place to get it pulled and replaced. I ended up going to somewhere else to get a second opinion and they said they can do root canal.

I was a patient of Dr. Panagiotu's from 1970 to about 1978. My mother told me that as a result of…read morehaving a severe case of chicken pox at 3 months of age, my first set of teeth had thin enamel. I had a lot of cavities and had to have a lot of fillings and crowns. I remember him being genial and kind. He recommended fluoride tablets, which I took until I was 18. I'm now 48 years old and I have never, ever, had a cavity. Thanks Dr. P!

Was referred to the office by a friend that has the same insurance. Not a fan of the dentist and…read morehad horrible experiences with a dentist in Rutland and even worse experience with one in Holden. Had a few teeth that needed addressing (put off going because of the last visit and horrible treatment at another office). From the first person I spoke to when making the appointment, to the dental hygienist and finally to the dentists - this office is like no other. Everyone (and I mean everyone) is so nice, compassionate and caring. Ended up with four filling replacements and Dr. Nutter took care of them in one visit. This is the first time that I can recall having multiple teeth worked on and having NO pain. I am so thankful for being referred here and I actually look forward to my next appointment (something I never thought I would say).

I went to this practice for the first time last night. I had been having tooth pain for sometime…read moreand with 2 young children at home I was having trouble scheduling a dentist appointment. They were so accommodating with my schedule and in an hours time they had taken x rays, fixed my cracked filling and I was back home with my family. The entire staff was friendly and made me fell at easy. I booked my next cleaning there and my husband called today to switch to their practice. I can not recommend them enough!

AWFUL communication. My son had an appointment for caps, the reminder text message says 815, I live…read morean hour away. They call me at 7 am because the appointment, unknown to myself because the text says 815, his appointment had started. I tell them I can hop in the car and come now, and they tell me they cant. My husband took the day off, I rearranged everyone's schedule, for them to cancel on us and give no other options. I do NOT recommend them to anyone. Unless you live 5 minutes down the road. There are other good pediatric dentist in the area, dont waste your time because they will waste yours.

Good care good hours! Always get back to you in a reasonable time! A nice place for dental work!read more

I went in with my kids for a cleaning. I told them I didn't want to get x rays because I thought I…read moremay be pregnant. And they didn't want to do the cleaning Because I didn't want to get x ray. What a waste of time. Plus the insurance didn't cover for x ray. So why am I being forced to get x ray. If I don't feel comfortable having a big bill at the moment. They just want to get the most money out of you. Their cleaning is a joke.

Incompetent desk staff told me my insurance was in network over the phone, then had me wait for 45…read moreminutes just to tell me that it was in fact not in network. Don't go here.

Dr. Giordano provides wonderful service and education. He takes an incredible amount of time with…read morehis patients and is very personable. I trusted his advice and felt he had my interest in mind. I had to switch dentists when I moved, but still would recommend him to people in the area!

Dr. Giordano is indeed excellent. Unfortunately, as of April 2025, he is starting his retirement…read more Fortunately, for us patients, his present associate, Dr. Buzzell is taking over the practice, and she is even BETTER !!! I have been seeing Dr. Buzzell for several years, and she is by far the best General Dentist, and nicest person, that I have encountered in my 75 years.

I have been a patient at Grace Family Dental since the facility was in the Park Avenue/Grove Street…read morearea. At the time, I could walk to the office--which was part of the attraction. The office moved to Grafton Street. I followed. Thirteen years later I am still a patient. Dr. Mundra and her staff are a joy to work with. In my case, my salivary glands became underachievers as a result of a medication I was prescribed. The number of cavities I got began to increase. But, as one of the hygienists put it, "it's our job to educate, not to judge." The hygienists were more than willing to teach how to protect my teeth. Swishing with water after eating; reducing sugar in the diet; showing me how to improve flossing and brushing techniques, and suggesting products (with coupons) that keep the mouth moist improved things nicely. As a result, I had fewer cavities. Plus, I lost fifteen pounds in eight months, and my A1C level is lower. Dentistry is truly important for the whole body. Thank you Grace Family Dental.

We switched all six members of my family over to GFD. We went to our first appointments recently…read more We were very impressed with the entire office. The front office people were pleasant and professional. The hygienist's and Dentist were fantastic. We are VERY happy with our new dentist office!

Always efficient and pleasant. A very well run practice. Of course, excellent, high quality dental…read morework.

This is an extremely well run dental office, and a new facility which is only a few years old. The…read morewaiting room is comfortable, even though I rarely wait more than a few minutes. The staff is friendly and professional. But one of the biggest perks of using this dental practice is their laser drilling. I've only needed work on one tooth over the last 10 years I've been using Dr. Shustak, and he performed that procedure with a laser. That meant no pain, no injection and no Novocain numbness!