My dentist referred me to WE to get a 3D x-ray to determine if root canal was feasible (visible…read morecracks above gum; through-the-cheek x-ray looked OK, but 3D shows more). WE refused to do the 3D x-ray. When pressed, she said she could do the 3D x-ray after doing a root canal - if I wanted it. [Why do the test to see if root canal is feasible AFTER the root canal?] Instead, she duplicated the through-the-cheek x-ray that the dentist had done a few days earlier. [Supposedly, ADA recommendations on lead shielding have been relaxed because, among other things, with digital x-rays, there's no need for duplicates. WE doesn't use lead shields AND does unnecessary x-rays.] Then, WE did the same exam that the dentist had done - though following an inflexible procedure: Positioned my arm on my leg and said to raise it if I felt pain. Tapped on a different tooth. I looked at her and said, "Of course it doesn't hurt; you're tapping on the wrong tooth." She started over again, placing my arm on my leg... I glared at her as she tapped on the wrong tooth again. Eventually, she tapped on the tooth that I had gone to her for, and I raised my hand. Sprayed something like liquid nitrogen on the tooth to determine temperature sensitivity. Then declared "The roots are dead; I'll do a root canal.". [Never checked the roots themselves.] Charged $355 to do what the dentist had already done (for less money).... I found another endodondist who did the 3D x-ray. I suspect my dentist referred me because WE is owned by the same chain that bought my dentist's practice. I'll start looking for another dentist, now. The stupidity continues. I got a phone call from them about the above review. They claimed that they were trying to save me money by not doing the 3D x-ray. Then, why did she offer to do it AFTER the root canal? Then, the 3D x-ray would have been a complete waste. She also said that the through-the-cheek x-ray wasn't good enough. [Why not mention that?] I brought up the fact that, in the waiting area, I was notified that they were running late 35 minutes after my appointment time. I tried to explain that the time to tell a patient that you're running late is at or before the time at which they are late. She tried to justify giving notification after it's become obvious. They just don't get it. I just hung up.

Very disappointed in Dr. Stern. I seen her approximately 2 weeks ago and she stated that my tooth…read morehas to be pulled. I was told to follow up with an oral surgeon. My appointment with the oral surgeon is next week and I called Dr. Stern to please prescribe me an antibiotic because my tooth is infected. I am running a low grade fever. Guess what she called me and I I advised her what was going on. All I need is an antibiotic to relief the pain. Dr Stern stated she would have to call me back which she did NOT. Because she stands to not make anymore money on my visit Dr Stern choses to leave me in severe pain. All I asked for was an antibiotic.

STAY AWAY! I wish I could rate this review with negative…read morestars. Dr. Michael Russo is not fit to perform procedures on a horse. In 2014, I suffered an irreversible nerve injury to the lower left quadrant of my face. The case was in court for over seven years. I finally settled using a mediator but this butcher did not admit any wrong doing. Russo is arrogant and, in my estimation, incompetent. Turn tail and run!

Dr. Russo and his staff are amazing. I had my third root canal done today by Dr. Russo and he is…read morealways amazing. I've never walked out in any pain and his staff are so caring during the entire procedure. I would never see anyone else to do a root canal, my trust is with Dr. Russo and always will be. I highly recommend this office to get your dental work done. Thank you again Dr. Russo! Once again, amazing and pain free dental work.

I called for an emergency root canal. I love out of state and they got me in the next day and then…read morecalled me back with a cancel to see if I wanted to come in sooner. From the time I walked in the door I was greeted and treated so nice. The staff are very friendly and helpful. Dr Yasmine Basseghi was so sweet and checked on me throughout my procedure making certain I was comfortable. All the staff are nice and friendly. I highly recommend this office!

Root canal was fine but now no one answered the office phone? Tried to call many times is she still…read morein business?

Inefficient administrative staff lacking experience and professionalism. Avoid this business.read more

Friendly but by far the most excruciating cleaning I've ever had- my gums were sore for more than…read more24 hours despite him telling me my teeth were very very clean. Scraped so hard on my teeth I swore they were going to get chipped.

my family LOVES you!! Being middle age I have seen several…read moredentists over my years. I've never felt so cared for and so confident that my teeth, my health is of their upmost concern. the front office staff are extremely professional and helpful concerning insurance and payments. I felt respected. I felt comfortable knowing my teeth seem to be just as important to this office as they are to me. They saved my mouth. They excel in speciality dentistry. if youre looking for cheap work maybe skip this office as cheap work is not their specialty. if you're looking for professionals who EXCELL in dentistry -- this could be the place for you.

After going there for years and dealing with the front office bad attitude and high prices for…read moreevery treatment, they BOTCHED my Invisalign treatment and after 2 years of wearing trays for almost 19 hours a day, I'm back to square one and have to go get traditional braces... Horrible

Clean, efficient, professional as well as the nicest people all around. Would highly recommend to…read moreyoung & old alike!

Dr. Rao and her staff are fabulous, they really take great care of our family and I wouldn't go…read moreanywhere else. I've had pretty bad experiences with my prior dentist and was pretty jaded but Dr. Rao and her staff took great care of me. They're all very understanding and kind.

No wait times and The staff was extremely professional and helpful. Dr Vinjay gave me his full…read moreattention and cared for my dental needs perfectly. I definitely recommend this office.

The staff is friendly and helpful. Dr.Vinay is very nice and informative. He even took pictures…read morewith my phone so I could see where my cavities were building up. Whenever going to the Doctors I want all the information I can get and he is extremely patient with answering my questions. Office time had no wait and patients were timed between appointments so that Dr. Vinay and staff could give undivided attention.

I was a patient at this office for over 20 years. I had the dentist that opened up the practice…read more After he retired he left me in good hands with three very capable dentists as well as most the office staff did not change. The are now owned by 42 North Dental Care, PLLC practice and this company is owned and operated by dentists Dr. Samuel Shames, DMD. and Dr. Ronald Weissman, DMD. Since they took over all the former dentists are gone and last I knew most of the staff had left. They put crowns on three on implants I had done at an oral surgeons office in December 2023. Last week, 18 months later they sent me a huge bill. A week later I got an automated call asking for me to pay over $2500 right then. This is just one of the most absurd situations I have every been in with a dental office. The doctor that did the crowns, Dr Pabaney, was the worst dentist I have ever had. I only went to them because I was with the practice when I first stared the implant process. Not only was it a total nightmare just getting them to call me back to get an appointment but his chairside miner was rude, he had THE WORST BREATHE OF ANYONE I HAVE EVER ENCOUNTERED and he is supposedly a dentist. Even his dental assistant knew he smelled, the look on her face was a look of horror, even she couldn't take it. Since I've moved to the area there are so many other dentists office that you have to go anyplace else. Also, look for who the owners are, if they have anything to do with 42 North Dental Care, PLLC stay away.

HORRIBLE. Went to Northborough Dental for 19 years and always had such great care from Dr. Howells…read more He was an amazing Dentist! Dr. Pabeny, I hate even referring to him as "Dr.", took the practice over and is an absolute SLEAZE who lacks professional morality. The Hippoocratic Oath he took when becoming a dentist meant nothing to him. He damaged one of my four crowns and downright lied to my face and was backpedaling on his story when I called him out on it face-to-face. I have never met a medical professional who could look a client/patient in the eyes and lie. Not to mention the note he doctored in an attempt to cover his butt when I brought up seeking legal assistance on the matter. When requesting for documentation and imaging he refused to send ANY documentation that I could then use to hold him accountable. He is an absolute sleaze who should rethink what type of professional he actually is...which he is NOT. Pabeny, you are a downright lying sleazebag. I can't emphasize the sleazebag more when referencing you!