I went in with my kids for a cleaning. I told them I didn't want to get x rays because I thought I…read moremay be pregnant. And they didn't want to do the cleaning Because I didn't want to get x ray. What a waste of time. Plus the insurance didn't cover for x ray. So why am I being forced to get x ray. If I don't feel comfortable having a big bill at the moment. They just want to get the most money out of you. Their cleaning is a joke.

Incompetent desk staff told me my insurance was in network over the phone, then had me wait for 45…read moreminutes just to tell me that it was in fact not in network. Don't go here.

I am extremely disappointed with our experience at Worcester Kids Dentist…read more Every time my children went in for a cleaning and exam, the X-rays would show a couple of cavities. Then when we returned for treatment, somehow the number of cavities had increased significantly....often to two or three times what was originally discussed. As a parent, that raised serious concerns and left me questioning the consistency of the diagnoses. On top of that, despite having scheduled appointments, we routinely waited close to an hour before being seen. It's frustrating to rearrange work and family schedules only to spend that much time waiting. Unfortunately, between the repeated changes in treatment recommendations and the excessive wait times, we've lost confidence in the practice. Needless to say, we will not be returning. I've moved all 3 of my kids to a new dentist.

Dr Sim was amazing to work with! He explained everything he was doing, made sure my child was…read morecomfortable throughout the process Of doing the fillings, and was very kind in the follow up. The office staff here is outstanding- very pleasant, professional, and knowledgeable! The facility is clean and comfortable and everyone does all they can to make each patient feel Comfortable. Great practice all around, I highly recommend it!!

Dr. Agadi is the best at what she does. Very interactive, honest about the issue you having or not…read morehaving with your teeth and for someone like me who's a worrywart, she answers all my questions no matter how much I have. She also addresses all my concerns. My kids also goes there so it's a family treat. I definitely recommend Dental smiles and might I add, the place is nice and clean. Visit Dr. Agadi, tell her Philisha sent you!

Professional, Friendly, Flexible, High quality care, Good hygiene, Listen to their clients and…read moreoverall is among the best to consider. I have been coming here since they opened, my kids were little and know my daughter is 18 yr, and I am still here. I recommend you give a trial.

Great team, super easy to schedule and they make appts enjoyable for kids! Bea is the best, she is…read morecaring and kind. Have been taking my daughter since 1yr for check ups. Highly recommend!

Bad business practice. My two children were supposed to have cleaning today but were denied…read morebecause we said no to X-rays and were still charged a patient visit. I am fine if your policy is "no cleanings without X-rays" but we communicated over the phone before going as well as to the receptionist when we checked in that we were not doing x-rays. The receptionist said she would talk to the doctor and after making us wait 30 minutes finally brought us in. The doctor took a look and said they need x-rays so we aren't doing cleanings today. Sent us back to the receptionist and were charged $300. We communicated several times and should never have been brought in for an exam and charged with them knowing full well we only wanted a cleaning. Will be taking our business elsewhere.

Dr. Giordano provides wonderful service and education. He takes an incredible amount of time with…read morehis patients and is very personable. I trusted his advice and felt he had my interest in mind. I had to switch dentists when I moved, but still would recommend him to people in the area!

Dr. Giordano is indeed excellent. Unfortunately, as of April 2025, he is starting his retirement…read more Fortunately, for us patients, his present associate, Dr. Buzzell is taking over the practice, and she is even BETTER !!! I have been seeing Dr. Buzzell for several years, and she is by far the best General Dentist, and nicest person, that I have encountered in my 75 years.

Was referred to the office by a friend that has the same insurance. Not a fan of the dentist and…read morehad horrible experiences with a dentist in Rutland and even worse experience with one in Holden. Had a few teeth that needed addressing (put off going because of the last visit and horrible treatment at another office). From the first person I spoke to when making the appointment, to the dental hygienist and finally to the dentists - this office is like no other. Everyone (and I mean everyone) is so nice, compassionate and caring. Ended up with four filling replacements and Dr. Nutter took care of them in one visit. This is the first time that I can recall having multiple teeth worked on and having NO pain. I am so thankful for being referred here and I actually look forward to my next appointment (something I never thought I would say).

I went to this practice for the first time last night. I had been having tooth pain for sometime…read moreand with 2 young children at home I was having trouble scheduling a dentist appointment. They were so accommodating with my schedule and in an hours time they had taken x rays, fixed my cracked filling and I was back home with my family. The entire staff was friendly and made me fell at easy. I booked my next cleaning there and my husband called today to switch to their practice. I can not recommend them enough!

Front office staff is very rude. For an office that supposedly closes at 4 o'clock, I'm not sure…read morewhy their machines pick up at 3:30

I brought my daughter to gwt fillings when she was 3, and they traumatized her by showing the…read moreneedle. So nope it didn't happen. She would not budge to open her mouth. I was not a happy mom. Called around and found Lahair and Gallagher, and got an appointment fast. They took us back and I had ran out of office to use restroom. (sorry tmi). well by the time I came back they had already counted her teeth and started cleaning them. That was it. I have been going there ever since. Best place ever!!!

Fantastic care. Dr Lu is a perfectionist dentist and takes great care of my oral care…read more She fit in a last minute crown repair as well. Thank you so very much.

I went here mainly because I live about 5 minutes away. One of teeth chipped. The dentist said we…read morecan't do a root canal. The only thing we can do is remove the tooth and put a false tooth in. The dentist said I would have to go to Boston university dentist (in Boston) because they are the cheapest place to get it pulled and replaced. I ended up going to somewhere else to get a second opinion and they said they can do root canal.

The doc is awesome best around treats u like ur his friend not a pay check and cares a great deal …read more also bends over backward s for u

AWFUL communication. My son had an appointment for caps, the reminder text message says 815, I live…read morean hour away. They call me at 7 am because the appointment, unknown to myself because the text says 815, his appointment had started. I tell them I can hop in the car and come now, and they tell me they cant. My husband took the day off, I rearranged everyone's schedule, for them to cancel on us and give no other options. I do NOT recommend them to anyone. Unless you live 5 minutes down the road. There are other good pediatric dentist in the area, dont waste your time because they will waste yours.

Good care good hours! Always get back to you in a reasonable time! A nice place for dental work!read more