Avoid going there if you don't want to deal with insurance none sense and billing errors from…read morethem!! I had a video call with Dr. R when I was pregnant (they told me it was required to meet the doctor before she can take my child as a patient) but they did not tell me they would bill my insurance for a physical. I have been trying to solve this issue with them (to see if they can change the coding) for almost year but it's going no where. On a side note Dr. R was great, but there are a lot of great pediatricians with better billing departments.

I can't say enough about Dr. Porter and her practice! My kids are 6 and 4 and we've been going to…read moreDr. Porter since my son was born. She, and her staff, are always available to listen, advise and help. They don't over or under medicate, they are kind, they don't send one to the ER at the drop of a hat, they provide a cell number that they answer directly at night (and into the morning). I can't say enough about how much anxiety and stress they have lifted from the job of being a parent. A recent example: my son has been coughing for weeks but has had no fever (summer cold). All of a sudden, he spike a big fever and is up all night. I call the cell number and get Dr. Porter on the way to drop her kids at camp. She tells me to call the office and bring my son in asap. We arrive at 8:30 and are seen by 8:45. They also take a look at my daughter. We left at 9:15 with a pneumonia diagnosis and medication at the CVS. Simple, no stress or worry about waiting with coughing kids in waiting room forever, no ER. I love Dr. Porter (and Dr. Chiang). My kids love her too and call her Dr. Popsicle. Who can argue with that?

The last two times we were here we were "checked-in" incorrectly and eventually turned away. Both…read moretimes we received a call back with an apology for their mistake. My daughter missed school and I missed work. Really unprofessional.

The doctors and nurses here are so great. Dr. Callahan always shared stats,all information, polite…read moreand best practices. She took time to not just answer all our questions but also discuss. Nurses are amazing and friendly...

This is a fantastic pediatrics office. The office staff is warm, welcoming, & efficient. They greet…read moreeveryone with a smile. Dr. Mandell is kind & comforting; he always checks on the parents in addition to examining our baby. Every time I leave, he reminds me that I can call "any time with any question" because he's here to help and "loves his job." And it's apparent that he truly does. I highly recommend Pediatrics at 1180 & Dr. Mandell specifically.

After we had a pretty bad experience at the family clinic in the same building, we found this…read morewonderful clinic on the 7th floor. Every staff is so nice, caring and professional. I highly recommend this clinic.

I had the most amazing experience with Tova Health. My baby was born this winter during a brutal…read morecold snap. I was so grateful to have Dr. Z come to my apartment to care for my newborn and me. Dr. Z is knowledgeable, kind, and flexible. The model of having the first two months of my child's care from home was so comforting- it allowed me and my baby to stay in the home and rest and heal after delivery. Meg from Tova health handled all the admin stuff. She made scheduling, paperwork, and setting-up the patient portal super simple. When it was time to transition beyond the first two months of care, Dr. Z and Meg helped us find the best pediatrician and make sure they had all our records. Awesome experience! Tova Health is the best!

I experienced a traumatic birth. One of the better things to come out of it (besides my daughter)…read morewas meeting Dr. Z. I was not able to get out of bed for over a week after the birth, so our first meeting was with her sitting at the foot of my bed. Thank goodness we chose her for my daughter's pediatrician because there was no way I would have been able to take her to an office. I really needed the fourth trimester care to help me process the trauma from birth, and Dr. Z let me cry and repeat the story over and over again. I'll never forget the time she hugged me and promised me something good would come out of it. She was also provided excellent care to my daughter. I will never forget our crazy first meeting and her kindness. She listened and provided me care when my own OB/GYN's office failed to do so. It is absolutely ludicrous the postpartum care we receive. This fourth trimester care model should be mandatory everywhere.

I'd gone there for 20 years and the staff still act like they don't know me (so finally left); the…read morepractice was warm, welcoming with Dr Haas and Dr Goldstein, and Dr Epstein when he still loved his work with teens, and their top front desk person who was so professional. Now, I can stand there in front of the 5-6 staffers and will be ignored until it's convenient for someone from the entire bank of front desk people to stop their talking and look at me, phone messages rarely get passed to doctors, neither front desk or docs return calls consistently; we're a divorced family and I almost never am the one getting any call at all, even when I specify that the doctor must call me, not the kids' father. Dr Gill seemed clinically disinterested in my daughter's issues, didn't have any good resources (and I mean NONE), didn't follow up on any issues, and totally missed two visually obvious problems my kid was having that were related to knee and back pain; Dr. Ballenger misdiagnosed my daughter and prescribed the wrong medicine when Rick Goldstein was unavailable, although she's a mighty chipper person, always up and energized. Dr Goldstein was the best around and he left with the new hires. Says something when a great doctor doesn't want to remain in a practice where he was active for years. Maybe when you are young and have a newborn on your hip, the front desk will greet you warmly. But if you are an older parent and older kids, even though you are a long term client, you may just get the cold shoulder.

We have been blessed to have Dr. Pearl Riney as our son's pediatrician. Thank you Yelpers - we…read moreselected West Cambridge Pediatrics based on your stellar reviews! In one word, Dr. Riney is amazing. She is funny, she is smart, she is lovely, she makes parents feel comfortable, she reminds us to stay calm, she is supportive. She's just downright awesome. She makes me want to quit my job, go to medical school and be a pediatrician. The NPs at West Cambridge Pediatrics are also amazing. They are all very knowledgeable, helpful and supportive. Lastly, the receptionists make us feel like part of the family when we walk in the door. What a wonderful group of people doing wonderful work.

Can easily recommend Dr. Lavin and her office! As fellow healthcare providers me and my wife felt…read moreimmediately welcomed. We trusted our daughter completely in her care. In Boston there is no shortage of top quality doctors but to find a doctor and clinic who take their time and answer all your questions is rare. Dr. Lavin and her team are great!

Great doctors and staff. I highly recommend bring you child here.read more

We love ABC. When our daughter was born, finding the right pediatrician was the cause of much…read moreanxiety. From the very beginning (going back 6 years now) with Dr. Pangburn and the other physicians at ABC, they have all been outstanding (even with a couple of ER experiences thrown in there). One of the things we appreciate most is the time they take to talk about any questions or concerns we have. When we have an immediate concern, we are usually able to get an appointment the same day and for those off-hour times, a physician always calls us back promptly. They have been outstanding and a great resource.

Dr. Ballenger was my pediatrician for many years. The only reason she is no longer my physician is…read morebecause I grew up. At 22 years old I was kindly asked to find an adult internal medicine doctor. She is not only the best pediatrician but also the best doctor I have even seen, overall! She is extremely knowledgeable, caring and charismatic. She not only treated physical ailments, but also supported my family emotionally during some difficult times. Her professional humor puts not only the child but the parents at ease. She is a saint!

Dr Ballenger is a goddess. She is the best pediatrician I have ever seen, and I'm just sorry I am…read moretoo old to be her patient. I adopted a little boy a few months ago and she has tirelessly worked to solve all his unusual health issues and never batted an eye. She is warm and funny, and my son calls her 'beautiful doctor' even when she gives him shots, which says it all.

I honestly cannot say enough good things about this office. From the front desk staff to the nurse…read morepractitioner to the physicians....they are amazing! As another reviewer said, they care. Pure and simple. It absolutely shows in everything they do. The front desk staff know me when I call & know my boys by name when we arrive for appointments. Dr. Bross is so warm & caring. He knows his patients and gears the discussion toward where they are developmentally. My older son has global developmental delay and is medically fragile. Dr. Bross has never missed a beat in dealing with him. He helps talk me through concerns and always reassures me that I know my son best. I deal with many, MANY doctors and I can tell you from experience, this is very refreshing. Maureen, the nurse practitioner, is wonderful. It's hard for me to explain the depth of her caring. Suffice it to say, she has become a third grandmother to both of my boys. I truly consider myself lucky to have found such a caring group of people. We recently moved to Watertown to our "forever home" and I refuse to find another pediatric office. I will trek the extra 15 - 20 minutes to go to Mystic Valley Pediatrics. As for the other more basic things that will play into people's decision of whether or not to choose this practice....parking is easy, there is free parking lot. The office is located right off of 93, so it is easy to get to from multiple locations. They are affiliated with Alewife Brook Pediatrics in Arlington (right on the border of Cambridge on Mass Ave.). Between the two practices, they have coverage every single weekend as well as Monday - Thursday until 7pm. The weekends alternate between the two practices and the physicians are available for sick visits only. Same goes for the weeknights between 5 & 7; they alternate nights (Mystic Valley covers Tues & Thurs and Alewife Brook covers Mon & Weds). That being said, they are able to fit patients in for a sick visit the same day when needed. At most, you'd have to wait until the next day, but we've never had to do that unless I requested it to begin with.

When my second son was born I just assumed he would see my oldest doctor, I was then convinced with…read morehesitation by my sister and mother-in-law to try Dr. Zabik. On our very first visit she entered the room and made us feel welcome right away, asking about my son and then informing me about what to look for, where he should be developmentally. She is great. I'm so glad I switched! The whole office is amazing and they really are there because they care about the families and children. Thank you Mystic Valley Pediatrics for all you do, you all are great!!