Great selection and quality! They are even willing to customize! Prices are very reasonable. Staff…read morewas very helpful and friendly. Definitely will be back.

I am incredibly disappointed by the way my son and our family were treated at this business…read more My son has a disability, and while we understand that stores have the right to protect their merchandise, there is a respectful and compassionate way to address situations like this. Instead of approaching us with kindness, he was rudely told to leave because he was touching the merchandise. When I returned to speak with the owner, I calmly explained that I understood their concerns and simply suggested that situations like this could be handled more respectfully. Rather than listening, the owner was dismissive, unapologetic, and made it clear that he did not care about our experience or want our business. This wasn't about whether a business can set boundaries--it was about how they choose to treat people. A little patience and basic human kindness go a long way, especially when interacting with individuals with disabilities and their families. Unfortunately, based on our experience, we will not be returning. I hope this business reflects on how it treats all members of the community and recognizes that respect and compassion cost nothing.

I do not write reviews like this lightly, but my experience with JT Leather Crafter was poor enough…read morethat I feel obligated to warn others. I paid $80 for Jen to repair the handles on my bag. Within 28 days of receiving it back, the handles were already falling apart and began failing upon first use. Instead of using leather in the correct color, she used the wrong color and painted over it, which is not what one would expect from a professional repair. This was particularly upsetting because she charged me 25-50% more than the prices advertised on her website, citing increased material costs, and then proceeded to take shortcuts and use the wrong materials anyway. The issue was not limited to the quality of the work. The repair also took weeks longer than originally quoted. I was understanding about that delay because Jen said she was dealing with a personal emergency. But when the repair almost immediately began to fail, I requested a refund. She refused. Instead, she initially suggested that I drive the bag back to her home so she could attempt the repair again, which would have required over an hour of driving on my part. Since my husband and I are in the middle of a major move, this made that proposal particularly unreasonable. Only after I objected did she offer to cover shipping. By then, my confidence in her work was gone. I had no desire to send the bag back, and only agreed because I no longer had the time or energy to continue a completely unnecessary debate over an $80 repair that had already failed. What followed was an exhausting exchange in which she remained far more committed to defending her "policy" than to resolving a problem she had created. At one point in her extended messages, when I explained that I wanted a refund because having to go to the post office to send the bag back for another repair attempt would be very difficult, she responded, "I have nothing to do with your situation on moving to a different state." Later, she criticized me for not showing enough sympathy for her personal emergency, even though I had shown her nothing but understanding in my earlier messages. In fact, I had written, "I'm sorry you're dealing with so much right now and I completely understand. Please take care of what you need to, and whenever it's ready I'll come by and pick it up." What became clear is that Jen expects customers to extend grace and make allowances for her personal circumstances, but is unwilling to show the same consideration when someone else is in a difficult situation. During this exhausting back-and-forth, she repeatedly defended her refusal to refund the money, even though the repair had already failed. When I finally told her I was done discussing it, she continued messaging me until I explicitly asked her to stop. The most telling part of this experience was not just the poor workmanship. It was the complete unwillingness to take accountability afterward. Anyone can make a mistake. What matters is how they handle it when their work falls apart. In this case, the answer was excuses and refusal. Small businesses often ask customers to value craftsmanship and personal service. That cuts both ways. If you want people to support a small business, you also have to provide competent work and fair customer service. I did not receive either. The bag finally came back after Jen's second attempt to repair the handles, and, once again, the workmanship is subpar. The color is still wrong, and each handle was supposed to have a double leather strap--something I explicitly told her when I dropped the bag off. Instead, she only added a single leather strap to each handle. I would never use JT Leather Crafter again, and I would strongly encourage anyone considering leather repair in the Denver area to look elsewhere. I would rather pay someone else to redo the repair properly than deal with this business a second time. In summary, Jen's ethical failures are threefold: she accepted payment for a repair she did not actually deliver, she attempted to shield herself behind a policy that does not absolve her of responsibility for defective work, and then she shifted the cost and inconvenience of her own mistake onto me, the customer.

Jen was very responsive, and then suggested a creative way to fix the inside of a small clutch that…read moreaccompanied my leather purse. The purse also needed cleaning and repairs that were beautifully done. I am very happy! I appreciate the workmanship and thoroughness of her skills!

Store was extremely nice and well kept! They have lots of western/farm apparel, jewelry, and native…read morepieces for sale. I did purchase a few pairs of earrings and the price was great! My fiancé also purchased a pair of refurbished boots at a great price for the brand and leather type they were. The employee working was super kind, helpful, and quick. She was busy with a lot of other people but never made you wait long. Extremely helpful. Will most likely visit here again before we leave for home in West Virginia!

Family-owned Western stores are a rarity nowadays--especially like this one. It has a large…read moreselection. Customers who value traditional Western Wear drive as much as two hours! The owner is very knowledgeable and personable. Merry Jo has owned the place for 61 years and is a local icon. Be sure to check the online listings for store hours which differ a bit from most retailers. .

Incredible beautiful products. Ordered the leather moccasins and they are stunning. Handmade, soft…read moreleather, simple styling and butter soft. They arrived quickly and well-packaged. The value is there and these shoes deliver.

I love my Colorado Sheepskin Mocassin Slippers. Having recently moved to WI, I wasn't ready for a…read morereal winter, and these slippers have kept my feet nice and comfortable. There are less expensive slippers out there, but I don't think they work quite as well; poly-fleece is a poor substitute for real shearling. Now I'm thinking about a pair of mittens and a hat.

I love this place, they fixed a pair of tecovas for me when nobody else in town would even tryread more

Great shop. Got a few pairs of birks resoled. Took in some funky high heeled shoes. They…read morerecomended a shop in Denver. Got to love a shop which knows what they are good with.

Tandy Leather looks like a great place, but they are closed due to facility issues - indefinitely -…read moreaccording to signs posted on the door

I love these folks! They have been so supportive of my husband and I on our leather craft journey…read more This is years of help, education, classes, and friendship that I am talking about. Always incredible group of people, products and knowledge base. Take some time to get to know these people and the products.

Lovely little place to visit while we were in from West Virginia. It's small but they have a lot of…read moreinventory. Vintage items, western wares, hats, walking sticks, skulls, mounts, and rugs. Friendly staff. The woman was very helpful in assisting me in picking out a cow hide rug. She flipped through all of them so I could pick the best one to my liking. The price for the rug was fair I do believe. I have always wanted one so I finally went for it. It's beautiful! Their prices vary depending on what you're looking for. Like any place some good prices and some high prices. We enjoyed our visit to this store!

WHAT DO THEY NOT HAVE??? This is a nostalgic store with old and new merchandise. There is a lot…read moreof history here. Wonderful owners make you feel welcome.

Bring the kids here, this is the best type of stop for family vacations. Great items and the kids…read moreall found something they really liked. Friendly lady working the counter.

This isn't a bad souvenir shop on the way to and way back from Royal Gorge Bridge and Park. I…read morestopped on the way back from the park. I was impressed with the amount of souvenirs and wide variety of items they sell here. I almost purchased a Royal Gorge Bridge sticker but decided against it. I absolutely enjoyed my visit to the park earlier. They also sell a favorite moccasin of mine! It's made in Minnesota. Great quality moccasin that keeps your feet warm in the winter. Also, they do not allow photos of the inside of the store or any of their merchandise. Plenty of parking area here as well.

I went it with a problem with my Bluetooth headset not pairing with my phone. Brian spent almost an…read morehour trying every trick he could think of and even updating the firmware for me. Unfortunately nothing worked, but the service was top notch. I replaced with a new unit that Brian installed and made sure worked before I left. Customer service is always the most important product a business can offer.

They had what we were looking for. We thought of something else while were there and it really…read morethrew off the guy. He had no idea what we wanted, we wanted an oil container to store the oil in. Not just a drip pan, we had seen them at Autozone previously. They also didn't seem to know a lot about bikes saying that all the random lettering is so confusing now...