I originally went to another auto parts store in town... (A and Z may be in their initials). This A…read moreto Z store was not able to assist me with my car issues and had bad customer service. I've been to O'Reilly's many times before and told myself this is where I should have started. Store rep Corey M. on Fillmore assisted me that cold chilly morning with testing my car battery, helping replace it and even plugged in a device to help me keep my radio stations and settings to stay the same! O'Reilly's provided great customer service, were friendly when I entered the store and assisted with my car issues. I was back on the road quickly! Thank you O'Reilly's!

Upon our arrival and having parked our vehicle, the sales associate was already out there with…read moreanother customer and asked if we needed help. I thought that was awesome! He told us which aisle to look and he said he would be right with us once he finished with the customer he was already working with. We found our cabin air filter, intake filters and tire patch kit super easily. It was in and out! Thanks yall!

This review for the 8th St. location in Colorado Springs and may include both store policies and/or…read morethe manager's decision making at the time of my visit, regarding AutoZone's "Price Match Guarantee." From AutoZone's website page for Price Match: * You need evidence of a lower price for the product. * The product must match features like those found at AutoZone. * The other store's price must be current and verifiable. * Additionally, the Autozone 'Price Match Guarantee' only applies to in-stock items. * Lastly, AutoZone will only match prices with companies in the same geographic area. So, if you want your price match request to be accepted, you'll need to meet the requirements listed below. I printed out the price of some 75w90 Valvoline gear oil from a NAPA brick-n-mortar store that you can literally see from the AutoZone store. When I got to the register with $80 of gear oil, the manager started to hem & haw about how they won't price match with NAPA. After I proved that I had met AutoZone's own criteria for price matching, he decides to say, "We don't price match with NAPA because they're not one of our competitors." Huh? Then he adds, "Let me look at that price," and he exclaims like a preacher on Sunday morning, "Oh, I can't do that anyway," like NAPA's pricing for the Valvoline is some kind of a scam and that's why he can't match it. Which excuse is it? You don't match NAPA ever or their price is beyond your capability? I get it, reviews like this don't change people's mind. When you need an *overpriced* wiper blade, fine. But doing business with a company who is clearly deceitful in their business dealings, should mean something.

This AutoZone was slammed with a long line when I arrived. Joel & the manager were both doing the…read morebest they could to keep up. The manager was even on the phone cashing people help. They got thru a long line very quick. They ROCK! I'll be back. Thanks for great customer service!!

Super customer service. We showed up at the last minute, but the manager was amazing and quickly…read moregot the tire fixed for a reasonable price. Thanks!

Called in for parts... guy quoted me a price and said they were already pulled and ready to grab…read more Ask about rear struts he said he had them but they were still on the car and he would give me a deal if I pulled them myself... I show up to another dude who was a complete dick... didn't have my parts nor was he willing to grab them.... I won't be back. Trash

Very helpful crew and always have parts available that I need for my vehicle. I prefer this over…read moreother locations.

I have been been to this location over the years and it is typically been pretty good. Today,…read morewalked into the store and waited 10 min. before having to verbally say something and then this individual came up to the register non apologetic asking me questions. Gone downhill I can see. The location at Garden of the Gods has been great though!

My car broke down in this parking lot, luckily I was in the right place. From the moment the store…read moreopened I was greeted with welcoming faces and a knowledgeable, understanding, and patient staff. My driving belt fell off of my car so I was stuck in this parking lot for a while. I'm pretty new to cars so I'm not the most knowledgeable and I attempted to install the new driving belt myself. I didn't even know how to adjust the tensioner pulley to install the belt. After hours of struggling to put the belt on one of the store leads Erick went out of his way to help me fix this car, going above and beyond his responsibilities. He let me know that the tensioner and idler pulleys were toast and needed to be replaced, (which is likely the reason the belt fell off in the first place) saving me money and headache getting a diagnostic check from a car shop. He guided me to the right parts needed to get the car running and didn't try to upsell me. Because of his help my car is now running better than before even 1000 miles later.

Erick was so helpful! He educated me on my battery options and installed it marvelously. Thanks…read moreErick!

First of all the store manager Bernard was awesome and more helpful than I expected. I was very…read moreimpressed with his knowledge...experience...wisdom and most of all kindness to an older woman. He explained everything to me so well that he actually answered all my questions before I even asked them. He was pleasant even after my initial contact with him I told him I was not a happy person. He didn't even let that deter him or his way of thinking..what a person to have in your company!He could teach others well and he definitely deserves kudos..a raise & whatever else goid that people have to say or give

I bought a battery their a couple years ago and after one year the battery was bad. I took it in…read moreand they swapped it out for new one. That was fine but after one year with the new swapped out battery it went bad. I took it in and they said sorry no warranty you swapped out this battery. So they sold me two bad batteries and don't stand behind the products they sell! Funny thing is I just bought a new battery for my Tundra! I hope this one last. I'm done buying anything from these people.

quoted me $150. I showed up to buy it, and after waiting for them to pull it he tries to charge me…read more$210. I said, "actually you quoted me $150 on the call" and his response was "well I didn't know exactly what part it was on the phone, but that's fine I'll just keep it" and took the parts bqck behind the desk like a 12 year old. I said "no I I'll buy it, I don't really have any choice now do I? I just don't think it's right to quote me one price then charge me another when I come to get it." and he said again "well I didnt know it was this part, you should have made sure I knew what I was quoting you." If it was a mere $10 or $1000 difference, I wouldn't come back here just from the childish and snarky way he behaved towards me. GROW UP

Are you looking for used parts to replace or fix you vehicle? Check these guys out. Their prices…read moreare very affordable and they know their stuff. Mark helped me and he was spot on. The guys that pull the parts for you (if you choose to...you can pull your own parts too for less) are careful at making sure the part your looking for comes to you in good shape. I've been looking for a junkyard like this and I found it. I can easily recommend this place to you with 5 stars. Go see these guys for you used parts needs.

KC Truck Performance Center of Colorado Springs owned by Kevin came to my rescue. My 2017 F-250…read more4x4 broke down in Walsneburg, CO when I was towing a new travel trailer from Henderson, CO to Hondo, TX. My truck was towed to Alpine Ford in Pueblo, CO. They had my truck for 29 days and finally contacted me that my truck was fixed and ready for pickup. They told me they had test driven my truck and everything was OK. My truck has an after mark Kelderrman 4-Link Air Ride Suspension System. On my drive back from Alpine Ford to Walsenburg, CO I discovered my Kelderman Air Ride Suspension was not working and completely deactivated. I new Alpine Ford had screwed it up & I didn't what them to work on my truck again. So I look for a local Kelderman Dealer. It was my lucky day when I found KC Truck Performance Center of Colorado Springs. On Monday 5/6/2024 I contacted this Kelderman Dealer and spoke with the owner Kevin and I told him all the trouble I had with my truck & Alpine Ford. Kevin (A very professional, compassionate business person who puts people before excessive profits) told me if I brought my truck to him on Tuesday 5/7/2024 he could diagnosis the problem and get it fix quickly. I arrived at Kevin's business @ 8;00 am and in a very short time he had my Kelderman Air Ride Suspension System fixed and working as it should. It appeared that during the time Alpine Ford worked on my truck they had disconnected the power line to the Kelderman Air Ride Suspension System and never bother to reconnect it. I tried to pay Kevin for his service, but he refused to take any compensation-who in the World would do this other than Kevin. If you are looking for someone to work on your Kelderman Air Ride Suspension System or install a new Kelderman Air Ride Suspension System and/or a lift kit, you can't go wrong with Kevin doing the work. The World needs more people like Kevin!!!

So I made a mistake and purchased a hitch for my Jeep Cherokee Trailhawk and had Kevin install it…read more He did an outstanding job on the installation. But it hung a little lower than I had expected. I talked to Kevin and Bill about my mistake and asked if they wouldn't mind helping me out. So we got the OEM hitch for the Cherokee and Kevin took off the current hitch and installed the OEM hitch at a reduced labor rate. He didn't have to do that. I appreciated his understanding. He once again did an outstanding job. I'll be back to them soon as I want to do more mods on it. Highly recommended.