Chili's is my favorite restaurant chain, and I go in to each one with high expectations. One thing you can depend on is great, thin, crispy chips with delicious salsa, and this was no exception. That was the high-water mark. Note to self: don't get the Honey-Chipotle Big Crispy Chicken Sandwich again. That's on me. What's not on me is sub-par service, especially disappearing for a half-hour right as we needed to leave. We tipped accordingly. The world would be a better place if everyone tipped generously for great service and sent a message with the tip when service is poor. read more

The music is so loud at this location that you can't even have a conversation with the people at your table.

We stopped by Chili's after a day of hiking the Scotts Bluff National Monument, and it was the perfect way to end our trip. The service was excellent; friendly, attentive, and made us feel right at home. The food came out quickly and hit the spot after a long day. A great, relaxed stop if you're visiting the area! read more

Chili's - Fajitas - Tex-Mex Near Me - Scottsbluff, Nebraska

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I would leave 0 stars if that was an option. Went to eat dinner solo. Was seated fairly quickly. Waited at least 15 minutes. Wasn't acknowledged by 4 different servers that walked by. 2 tables seated well after me were created and orders taken. I left and will give my business to some place that appreciates customers. Do better Chili's! read more

Came in on a Saturday had a reservation had to wait an additional 20 mins. Then waited 45 mins for food

Our chicken strips were so tough. I could not eat them. I won't go back. My family thought their food was ok but just ok nothing to brag about. The service was fine but not great. The restaurant was clean. read more

My family and I waited over 20 minutes just for our drink order to be taken on Monday July 28th. We finally walked out after making eye contact with multiple servers continuing not to get service at all. Keep in mind people that came in after us were served their drinks immediately and it was no where near busy. My family usually has a very pleasurable experience with great service even when low on staff. Today they had the most employees I've ever seen in that building at one time. read more

Experience was terrible!!!!! Not enough employees! Waited 20 minutes for my drink still didn't get!!!! Recommendations are to find somewhere that cares about the patrons! read more

This Chili's has seen some ups and downs since it started. Service is at times amazing and other times not so great. Depends on who you get as a waiter/waitress. The meals are typically fairly priced and there is a lot of good options. Seems to have undergone some recent renovations which I enjoy. Doesn't feel as cramped in the restaurant as it used to. I like the fajita meal and some of the lighter choices such as the Margarita Grilled Chicken. Appetizers are pretty solid and chips/salsa are very good! The drink options are great too. This location does have a bar and multiple TV's which typically have sports on. Seats are comfy and restaurant is well maintained. Location is perfect right off Highway 26. Parking is plentiful. *UPDATE* 12/09/17 Last visit was very unpleasant. Food was bland. Ribs I received were so chewy I had to spit it out. Drinks weren't made well either sadly. Place seems to be going downhill lately. *UPDATE* 8/19/22 Finally decided to come back and give this place a try. Was pleasantly surprised. Food felt much better than it has been in awhile. Seems to be a viable option again. read more

Chili's - Shrimp Alfredo - Tex-Mex Near Me - Scottsbluff, Nebraska

We sat for legit almost an hour and the servers chose to clear off tables and help other tables besides us. Terrible service.

Really good Quesadilla salad, bacon burger and Cajun pasta! Service was good too. We were traveling through the area and thought we'd hit up something we were familiar with. read more

We waited 15 mins to get asked what we would like to drink, ordered chips as an appetizer, waited another 15 minutes and a table that was seated approx 10 minutes after us received their chips before us. We asked about our appetizer and the server said word for word "ma'am if you would like your food faster, I suggest you go to McDonald's" . Very rude. She also bashed her coworker server. Her coworker was just trying to help and take drink orders for her. She called her "new" and "taking everyone's tables". read more

Stopped for a bite to eat with my sons, while my dad was in the hospital. There was chips all over the floor under the table we were sat at, and my menu was sticky with some sort of substance. We sat for 20+ minutes, with all kinds of employees walking but, without anyone even asking us what we'd like to drink. We said piss on it and went to Applebee's. I'll never go back, and will find as many places as I can to leave a positive review, such as this. read more

Took a trip out to Nebraska for work and came across this gem of a chain. From my past experiences they've seem to have stepped up their menu with different choices. Service: I sat at the bar where the service was on par. The bartender regularly filled my iced tea, answered my questions, and checked in with me occasionally. Food: For a chain I was pleasantly surprised. I ordered a house salad that seemed fresh enough. For the main lunch I got the smoked chicken quesadillas with a green roasted aioli sauce. I could actually taste the smokiness of the chicken while the peppers and onions were sautéed well carrying that same flavor. The aioli sauce made the dish much better as I drenched each piece. I'm not a huge fries fan but they were OK. Overall, this is a solid place for a quick lunch but then again, Scottsbluff, Nebraska isn't known to be a foodie town haha. read more

Chili's - Smoked chicken Smoked Chicken Quesadillas - Tex-Mex Near Me - Scottsbluff, Nebraska

Wow...what's the deal it's a Monday and soooo many restaurants are closed in Scottsbluff? We were yelping on the road coming back from the days outing trying to figure where to eat, yelping on the fly so to speak. Suggestions were flying, ugh not easy, then I said hows Chilis rated? Not bad...we were hungry...there it was. On first blush the place looked clean, quiet too, we were eating an early dinner. We grabbed some bar seats, a cowboy playing the roll of bartender was quick in the saddle and rode up to rope us in. I think it took him 8 seconds to get to us. Coby was his name, he wore a rodeo champion buckle, and struck me as a nice kid. No black hat there. He made a beer suggestion, I was pleased with the call. Giddy up! We placed our order, i went with beans, and Cookie went ta cookin...kidding...Blazing Saddles. I ordered the chicken avocado sammich, pretty darn good, brioche roll? It was huge, a breast of chicken on both halves. The other half had a chicken salad, no issues there pardner. Now 4 stars was an easy call, ya gotta keep in mind the rating is comparative to other food places of this read more

When in Scottsbluff, NE, choices for food are limited and i find that there are no truly great options. Chili's is adequate for dinner on the road. HH all day brings them up a bit in my book. Two drinks during HH and a salad to go satisfies me nicely. They offer consistent food, nothing fancy just all American classics with a few twists here and there. Not my destination of choice but when in a rural area like this, it's the best option. read more

Chili's - Tex-Mex Near Me - Scottsbluff, Nebraska

The food was good and our server attentive, however, our waitress didn't wear a mask which makes me think she is not taking this virus seriously. 2nd there was a whole table seared next to us less than 6 ft away. I will credit the other employees they were wearing masks. read more

They lock their doors at 9:30 pm. They say it closes at 10. This is unprofessional, unacceptable, and downright lazy. Don't go here. This place sucks read more

When Chili's first reopened for indoor dining, their staff was down and we understood perfectly. However, they have now been reopened for quite a while. Yesterday, a Saturday at noon, more than half the seating was available. The couple ahead of us we're told that there would be about a ten minute wait. He asked, "why? I see many tables & booths available for seating?" He was told that to seat more patrons at this time would cause an undue burden on the servers to give prompt service. Apparently, there was not enough staff scheduled to handle the seating on a Saturday. The gentleman & his wife stayed, however we left. read more

The food was bland and bordered on cold. The shrimp tacos were the worst I have had. My children had burgers and they were dripping with grease but had no flavor. The only reason for the 2nd star comes from the service. The server was promt and attentive. read more

This place is slower than a snail. Pretty expensive for not very good food. Beowulf not recommend going here unless you want to wait an hour to get your food. read more

Every time we go to Torrington, we drive to Scottsbluff and eat here. The staff is always wonderful and we sit right away. The food is fast. They have burritos now, which I didn't realize- and they are wonderful. read more

So, I don't usually feel a need to leave a review for Chili's. I mean, you pretty much know what you're going to get when you walk in the door. This was true for us too, but I saw the low rating and feel like I need to talk about our experience. Based on the others reviews, I did not have high expectations, but we were getting to town at a weird time, with hungry boys that wanted to get to the hotel to swim/break up our long road trip. We picked Chili's (despite the low number or stars) because we have significant food allergies that are hard to work around. There may be more local flavor, but we have to be careful and the allergies (Celiac and dairy) cut out a lot of the good stuff. We've been in less than stellar Chili's of late (you know the type- greasy film all over menus, tables, windows, everything), but figured it was quick and the boys would know what to expect. It really was the cleanest Chili's I've been in in years. Our waiter (I later realized was the manager as he was handling staff related issues) was a pro about the food allergies. He spoke of his own family member dealing with something similar and how not fun it is. He was great with my boys-spoke directly to them, and stayed on top of the chips and drinks, which was no easy feat considering we were starving. For real, the allergy thing is so appreciated! We have experiences all the time where people just don't understand and don't prioritize it. This can lead to trouble for us down the road. So, when he changed the chicken on my salad to be grilled and it actually came out that way (meaning, I didn't have to wait for them to make another when they forgot it) I knew I'd write a review. Thanks Chili's! I'm sure it is hard to keep trained staff way out here, so I'm not discounting others experiences. Just wanted to say that at least someone there knew how to get it right! We appreciate you! read more

This was the worst meal I have ever had at Chili's. Their "signature" chili was extremely salty and inedible. The brisket was way over cooked--dry and cooked to a crisp. They over salted everything, and put a ton of mustard on my Husband's cheeseburger. When the waitress was told this, she did not offer to let us speak to a manager or anything else. She also did not refill water or tea, nor ask how the meal was. I will not be eating here again. read more

No. No. No. very understaffed our poor waitress did try very hard and the drinks were cold and delicious but the food was bad. Our appetizer was white queso dip and it took 30 minutes and not white at all. It was as actually very Velveeta yellow and they cooked guacamole into it. Hot seared brown guac was a first for me. Food came immediately after our appetizer; my husband got a burger with cold pre-cooked bacon and the burger that was cooked until every ounce of moisture was gone. I got the chicken quesadilla which lacked the peppers, onions, jalapeños, and aioli. It was literally only chicken and cheese that was so greasy you couldn't pick it up and the tortillas were somehow still underdone. The salad was warm and wilted. read more

Chili's - The above was what I ordered. Below was what I received. - Tex-Mex Near Me - Scottsbluff, Nebraska

Used to be our go to restaurant in Scottsbluff. But the last 4 or 5 months, something has changed. Saturday around 430 no hostess to be found...not uncommon recently. So we wait and finally get acknowledged. Order chips and salsa. Waitress comes back and says they are out of chips. How is that possible? Even a run on the restaurant between two and three shouldn't clean you out of chips and salsa. Bummer. Wait staff severely understaffed. Manager was behind bar, helping seat people and greet. Wait has been so long at the front that people have started seating themselves which I know create havoc for the wait staff. I really hope the owners can fix this problem as we really enjoy this restaurant. But won't be back anytime soon based on multiple past experiences. The staff that is there appears to be trying, but it's like plugging one hole and 3 more pop up. read more

Went here for a Saturday night dinner. Waited to be seated for 5 minutes. The place was maybe 1/2 full, three different waitresses saw us multiple times, no seating hostess, no acknowledgment of us. Ridiculous. If I could give it negative stars, I would. Very disappointed in this locations Chili's. read more

A Chili's in Scottsbluff is exactly the same as a Chili's anywhere else, & sometimes that's a good thing! I love their fajitas, always sizzling & the southwestern egg rolls are always yummy. You can't beat their operation hours. They were even open on Easter Sunday, which I found is not a common thing in this area. read more

Asked for medium rare and got rare. Whole chunk of fat was on steak. Do not recommend this place

Terrible - the worst chili I have had in my life. Salty omg. This location is a disgrace to their chain

I can't complain too much about a chain restaurant. I had their salad for lunch and it is pretty hard to mess up. Service was quick and polite. My salad tasted as expected. Great for a quick lunch when you are working. read more

Busy Friday night, our waiter was flustered and had few people skills. Ordered thier new Tex-mex top shelf chicken enchiladas..tasted like frozen grocery store meal. Very disappointed. Will stick to burgers from now on read more

Well starting off pretty good with blackberry margaritas and a free sample of the pineapple,blueberry margaritas. The main dish chicken and beef enchiladas were nothing that brought you a wow factor. The rice and black beans were also there but again nothing to set them apart from any other fast food place. Should most likely drank supper. Stay with the burgers and other entrees. We did have good service how ever. read more

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I don't think they even deserve "a star." My husband and I wanted to enjoy a nice Sunday dinner with just my girls (there was four of us) so we went to chili's. We waited for almost 10 minutes before we decided to leave. We saw 1 bartender and 1 waitress and neither of them approached us or asked if we needed to be seated. Worse service I have ever seen from this establishment. read more

I love Chili's food and usually have no issues with it and look forward to eating there but sadly just like everyplace they have trouble keeping staff and therefore service isn't really that good I still eat there a couple times a month because I still like their food specially there honey chipotle chicken tenders but most everything I have had including the drinks are pretty awesome read more

Had lunch with others here and it was great. Fast service, great food and dining attentiveness. Easy to have meal item adjustments. Thank you ! read more

Margaritas were great, but service was terribly slow for not being full capacity. Food was cold.

Not a great experience. Server was a big clueless and my sandwich (California Turkey club) as well as another dinners were nudging the pesto mayo and avocado. When we let the waiter know he didn't have much to say about it nor dud he try to make it right. read more

Normally Chilis is pretty good. Tried this place two weeks in a row. First time the ribs were nasty. Had a Grey look to them and tasted, well like dead meat. Yuck Sent them back and got something else. By then evening was ruined. Wife was half way done. This next time the waitress, not sure if I should call her that. Just say the person assigned to us. Well she couldn't have been worse if she tried. Told us the food we ordered wasn't available and she threw something together( 4 onion rings on a full size plate)??? Ya I know crazy. Pitiful. Gets better. Food was cold and she never came back with refills. Should I go on?? read more

Chili's Scottsbluff, One of the only places I have found to correctly make a steak. That is a bonus to me. Also the make one of the best Margarita's I have ever had. The environment is great for both friends social gatherings and a family dinner event. I highly recommend the Scottsbluff Chili's! read more