Disrespectful. Unprofessional. Dismissive. Arrogant. I…read morecan't believe that I was a patient of this practice for 10 years and ultimately treated like this. I was assigned Dr. Roy Harris as my PCP. Although I prefer to have a female PCP, I was okay with scheduling all of my appointments with his NP Janina. She was awesome, but eventually moved out of state. I then scheduled with NP Wendy and was happy for the most part with the care I received. At around the time she retired, the practice brought a female MD on board. I thought, "Great, I can finally have a female MD as my PCP!" Her profile described her as exactly the doctor I had been waiting for. When I called the office to schedule an annual physical with her, I was told NO because Dr. Harris was my PCP. I told the scheduler that I was not comfortable with a male performing a physical and asked to change my PCP to Dr. Michelle Do. I was told that had to be "approved" by someone named Cynthia in the office and I would receive a call back later that day. While awaiting the call back (which never happened), I started reading reviews online and was appalled by the multiple negative reviews of Dr. Harris specifically. At that point, I was not just uncomfortable with having a male PCP, but with him being my PCP. It took two more calls to the office that week to ultimately be told by Cynthia that I could NOT change my PCP assignment. It did not matter to her that in 10 years, I had never had one appointment with him or that I was completely uncomfortable with him. She claimed the practice has a policy about switching doctors. When I asked for the policy via my patient portal, she admitted that there was nothing in writing. Anyone in health care knows that if it is not in writing, then it doesn't exist. She was incredibly rude and dismissive. By the end of my phone call, the scheduler Roberta and Queen Cynthia confirmed the following: If I were a brand new patient, then I could choose Dr. Do as my PCP. Because I was already a patient, I no longer had a choice. (Whichever PCP a patient starts with is who they are stuck with.) If I wanted an annual physical with a female, then I could schedule with a nurse practitioner or physician's assistant. The female MD in their office was not a choice for me simply because my assigned PCP was Dr. Harris. Their supposed "policy" of not allowing patients to change their PCP is completely disrespectful. Brand new patients have a choice but established patients do not. Their website claims to "deliver personalized health care" and that their "philosophy is to provide individualized care", yet they will not allow patients to have a say in who provides their care. Horrible business model.

I rarely need any medical care and usually work with his PAs for urgent issues during cold and flu…read moreseason. But I recently saw Dr. Harris for a pre-op visit before knee surgery and was very uncomfortable with the experience. He made an unprofessional comment after confirming that I had a C-section, saying it made me a "real woman." That was inappropriate and hurtful. Especially given my birth trauma that resulted in the section. He made some other hurtful comments about other issues during the exam. He did say, I hope you don't take offense so he understands some level of social protecol. His manner throughout the appointment was also extremely awkward. His responses felt delayed and disconnected, which made it hard to feel confident in his care. Overall, the visit felt impersonal and more focused on billing and routine checkboxes than on individualized medicine. I left feeling uncomfortable and unseen and will be going elsewhere.

By far the best PT place around. They know their stuff and have a large staff and facility well…read moreequipped with everything needed to treat whatever your problem is.

The staff are amazing. I went in with pain, out a new pain…read morefree woman! The hip was giving me grief whenever I walked a distance. The assessment noted muscle issues, treated, now still old but pain free.

Quality care. Excellent communication. Helpful. Highly recommend…read more ...................................................

Referred by husband as he's had PT for knee rehab here. I'm referred for PT for post ankle surgery…read more Sydnie is doing a great job with me gaining strength, stretching and weight bearing. Great customer service while scheduling via phone call.

This is a great physical therapy office! Very friendly and…read moreaccommodating. Greeted by a friendly smile and back to the gym for therapy with great physical therapists.

Chris and his team of Physical Therapists are phenomenal. They took time in understanding my…read moreinjury, providing deep massages with acupressure and gave helpful exercises for me to do at home as well. My injury improved so much here. And shout out to Tina at the front desk! Great customer service. I highly recommend this place for rehabilitation.

Dr. Michie is great and really knows her stuff…read more I first came to her with a back injury I thought would never get better but she fixed it right up! I have gone a few times for general adjustments when I feel a bit off. The adjustments always seem to get me back to 100%. Recently I went for an issue with my elbow. Between weights and jiu jitsu I get pretty torn up. Dr. M was able to fix this up also. She has the skill and equipment to fix you up. She is priced really fairly. Dr. M is who I see when I need to get back to 100%.

I've been doing crossfit consistently for about 10 months now and started to get some small aches…read moreand pain in my shoulder. I was told by a friend to go see either Billy or Heather. It was the best choice I could have made. I've been a regular at the Hofman Chiropractic and by far it's the cleanest and nicest staff ever. For one they are very reasonably priced and their knowledge and attitude towards helping you is why I continue and will always be a patient their. Billy has worked on my mobility and has caused my weightlifting to go up significantly. I'm a huge fan of cupping and they have all the equipment you need. Whether you do crossfit, play sports, or just need a back alignment I highly recommend coming here. It's a friendly environment and I promise you will not be let down.

Dr Ooi is detailed, does not rush office visits, and listens. I feel he has my best interest at…read moreheart. His assistant Jill is caring as well. I would give five stars, but for the front desk staff, and woman who processes prescriptions. They are consistently rude, and often misinformed. Frustrating for sure.

Office is terrible at returning calls, with lab results, orders never ready when showing up for…read moretests!! Lack patient care, makes you feel like your not important. Dr Ooi is fabulous but staff could care less about patient care!!! Still waiting for call back on lab work with red flags, called this am for results from Friday and now 6pm office closed with no call back to me.

They were super nice to my grandma. Nice staff definitely helped her with her pain and what she…read moreneeded.

After spending about 3 minutes with Dr. Wilkes at my initial consultation I was told that I needed…read morea joint replacement in my right foot. I was trusting and agreed to the surgery. Two days before the surgery I received a message that a script for pain meds and antibiotics had been submitted to a pharmacy that I had never used in the past. And I had never used this pharmacy because they didn't accept my insurance. I contacted the office multiple times and was told the mistake would be corrected. Since the script had not been properly submitted by the day of the surgery I mentioned it again, both to the OR prep nurse and Dr Wilkes. I was assured the meds would be available post op. But they were not. Since the surgery was on a Friday (don't ever have surgery on a Friday) I was forced to go the weekend without meds. On Monday I contacted the office 3 times and was told the messages would be relayed to Dr. Wilkes. But Monday evening the pain had become so bad that I required a trip to Sutter Roseville ER. (See attached pic) The ER provider submitted the script for pain meds and antibiotics immediately. After a couple of months post op and still experiencing intense pain in my right foot I question Dr. Wilkes as to the surgical procedure that he had performed. He assured me the "joint replacement" had been successful and that it would take a few more months before I would have any relief. After seeing Dr Wilkes multiple times and getting the same explanation re. the surgery I decided to see a different podiatrist. Upon the first visit this new podiatrist scheduled an MRI of my right foot. Long story short, the MRI did not show that the joint had been replaced. The doctor mentioned that she was unable to determine what had been done during the surgery by Dr. Wilkes. She also mentioned that the joint was "destroyed" and that a second surgery would be required to fuse what was left of the joint in question. There are other negatives associated with my treatment from Dr. Wilkes but I'll skip over those to keep this review as brief as possible. If you're considering surgery with Dr. Craig Wilkes I would definitely advise to seek a second opinion.

Dr. Hansen was able to squeeze me in for arthroscopic meniscus repair surgery, and I couldn't be…read moremore grateful. I had the procedure on 4/3, went home, and only needed two low-dose pain pills--never needed anything more after that. I was walking without crutches the very next day and could go up the stairs without any trouble. I had my dressing removed on 4/7 and went about my day as normal. Dr. Hansen is amazing--I would recommend him to everyone!

Had both knees replaced by Dr Hansen. I'm so glad I found him. He's the best. He explained to me…read moreexactly what would happen before and after the operations. Very glad I had this done. Only complaint is he doesn't return my call. Had to call several times.

unauthorized charges on my credit card, inconsistent billing, unprofessional front desk (the older…read moreyt woman and the latina woman), an office manager that is NEVER in the office as well as blatantly incompetent, rude doctors who dont want to work and have SHIT bedside manner, underworked clinical staff. ONLY THING REDEEMING quality is the PA that does knee injections. At least appt when office staff was told about unauthorized charges I was told "thats not true, we dont do that"... then when I showed the screen shot of the credit cards charge originally charged and signed for $30 changed to $50 2 days later without my consent or approval (PRETTY SURE THATS NOT ONLY UNETHICAL, BUT ILLEGAL!!!) as well as my receipt which I signed for $30!! so when I was roomed the clinic staff i was told that the manager (who has never resolved or addressed the matter of unauthorized charges) was in office. after my appt I asked to speak to her but the front desk staff lied and said she was not there. I loudly, sternly and publicly complained as I walked out the office. No curse words, no names just upset about being charged without my consent. later that same day I went to the lab and they couldnt see me because someone was actively in my chart. 3 days later I get a missed appt fee for a missed appt in Sept that I missed due to my daughter having a seizure. I called prior to appt to advise staff and was told I wouldn't be charged. ALL OF A SUDDEN when the UNPROFESSIONAL and DOWNRIGHT RUDE FRONT OFFICE STAFF are called out for their bs billing practices, unauthorized charges and lies; I get charged for a missed appt due to a medical emergency that was cancelled prior to the appt. DO NOT WASTE YOUR TIME. Insurance is EXPENSIVE AF, This office is in bougie Roseville expensive AF, while be DUSTY AF, OUTDATED, Rude AF, liars that charge your card without consent, notice or approval. Spend your money elsewhere use insurance elsewhere and get better treatment and care!!!

I saw Dr. Hansen for shoulder surgery and recovery due to tearing the labrum in my shoulder during…read morea workout class. I was able to get scheduled within a reasonable time and get a surgery date within the month. Surgery went great and I now at 80% mobility again post surgery after doing PT. I would recommend him for sports related shoulder surgeries.

I have been a patient of Jim Eaton for years. He knows what he is doing and not just looking to…read morecollect $. You feel the personal attention he gives you and he really tries to make you feel that personal attention. Mr. Eaton has been in the business many years and he will not cut any corners in your treatment. I highly recommend Eaton Physical Therapy to anyone looking for personalized care.

I was in search for a physical therapist for my son's sports injury and found Jim Eaton! The office…read morereceptionist was friendly and helpful with scheduling and insurance. Jim is genuinely caring and very thorough with explaining how your body muscles work. He gives good information on how to prevent injury pain and why pain is occurring. I would highly recommend Jim For physical therapy!