I needed repair on a grandfather clock that had not worked in over five years. Bruce came to the…read morehouse and immediately went to work. An hour later he left with the clock repaired and completely serviced. Friendly and professional in everything he did. I totally recommend Pleasant Times for any repair of a grandfather clock. The clock was purchased in Germany and is almost 100 years old and with it now working properly I am a very satisfied customer

I rarely get on-line to write a review unless the service is exceptional, which is rare these days…read more I have a Grandfather clock from the early eighties. I only had it serviced a few years after I purchased it. Now after 30+ years, the clock started having problems for several weeks. I went to look up repair services for the clock. At first, I found a few other repair places and did not see Pleasant Times on the list. I had a repair guy from another shop come out to check my clock. He came and was very nice, but he brought no tools except for a small syringe filled with 'nano' oil. He just went on each side of the upper part of the clock and dropped a little oil. He told me if that didn't work, the clock would have to have a major overhaul in his shop. He barely left my home when the clock got worse. I decided, at that point, I needed to get another opinion from someone else to see if another visit to the house would end up getting the same results or not. I went back to searching, again, to look for someone else. It was on one site that I saw Pleasant Times and they were local. I called and spoke to Joan. She was extremely knowledgeable and filled me in on their background, etc . She told me her son had taken over repairing the clocks since her husband had passed several years ago. I decided to have her son come out to look at the clock. When he came to my door, he had a full toolbox filled with anything he needed to work on the clock. He was very personable and extremely knowledgeable about clocks. Bruce spent almost 2 hours working on the clock to the point of taking the complete guts of the clock out of the casing to examine it more closely. He adjusted and oiled many points in the clock, reinstalled everything back, and got my clock working wonderfully once again. I asked him if my clock needed to be taken into his shop for major servicing. He said from what he saw, he thought what he had done would be enough for now. He did say that it could work for days, weeks, or even years. He said if and when it stopped working properly, again, then the clock would have to go into the shop for a major overhaul. Since he came to my home, the clock has been working beautifully and sounding better than ever. I cannot thank these people enough for being fair, honest, and not taking advantage of a customer. Thank you Joan and Bruce. You just gained a forever customer!

Grandfather Barney Mccay 60th years ago work clocks great…read morejob her 2017 ha ha ha ha ha. Ha Ha

Elizabeth drove to my location to reset Grandfather's clock recently purchased and delivered. She…read morealso repaired two mantle clocks months earlier. She has obvious expertise. Highly recommend her. Other clock masters cannot equal.

Strongly recommend this place for quality and honesty. Took a 40 year watch to change bands and…read morethey explained what I really needed then proceeded to fix the existing strap and tuned up the watch for $5. I gave a tip as it was so little for the time he spent on my watch.

I had my Rolex sea dweller serviced a year ago and I couldn't be happier with the experience. I've…read morebeen going here for years with bracelet resizing and battery replacements. I'm Always met with a smile and a nice conversation. Def would recommend to anyone looking to have services done or even just a quick link taken out.

Found them online and needed to have two Rolexes sized...popped in, the owner gave me his opinion…read moreon how to adjust, I agreed, I was in and out in 10 minutes. Both watches fit absolutely perfect now and the price was beyond fair. Really, really nice ppl to deal with as well, they just gained a customer, that's for sure!

So glad I visited them to have my watch fixed. Julian and…read moreMarlene were very nice. Julian worked on my Concord watch right away. He replaced the battery and the O ring and gave it a good cleaning. Highly recommend JD & Sons Jewelry! Marlene was kind and gave the watch I was wearing a cleaning as well. Nim

I just wanted to say that, although I couldn't use Brian (I live far away), he replied to me…read morequickly & professionally & pointed me to another source for me to try. He went out of his way to help me & that is the sign of an honest man. Thank you, Brian!

5 star rating!!!!! Brian explained the guts of the problem to me---he went back to my previous…read moreservice pit stop and why similar symptom from different source. This time rust had corroded connections. As single woman/homeowner I appreciated him taking me seriously---and even working on my Toro--cuz she has got some miles on her! Patty B.

Do NOT use him if you want your job completed. We used Tom for many years, to our satisfaction…read more However the last 2 projects that we gave him came out horribly. He said he would pick them up to redo them, but never came back, and he does not return the many phone calls. He is very expensive, which used to be OK if the work was well done, but we now need to spend over $1500 to have someone else do it.

Art and time are on a teeter totter of sorts. The preceding sounds somewhat mysterious, but I will…read moresay I am more appreciative of art than time. In Tom Farruggio, I found an artist with profound skills and understanding of history and materials, that comes both from the method under which he was instructed, the very European school of apprenticeship in furniture restoration, and his love for what he is doing. In his case it is a family thing, great-grandfather to grandfather to father to son. I'm willing to bet if you brought Tom the broken off carved foot of something you thought was a chair, he could make the chair, or thought was a table, he could make the table. Tom has completely changed my eye when I go antique shopping. When I used to see broken bits and pieces of what were very nice antiques, I'd pass. Now, if I like the pieces, I know Tom can provide the final piece. It is a kind of magic. And this can be virtually any piece if it is from wood. Consider, you love the look of a rope bed, but you have a memory foam mattress system that comforts your back. That rope bed frame isn't going to hold your memory foam mattress. Unless you find Tom and he fashions a compete frame from the historical parts and other historical parts with unseen joins. And then you vision is executed. This is especially so with inlaid veneers. My husband and I love French and Italian inlaid works. And you see them wrecked on the inlays and with broken bones. Tom can fix the bones and work his magic on the inlays. And you'd never know it. What we have also come to appreciate is that we can present Tom with a sketch of our idea of (in our case) an Art Deco waterfall cabinetry system, some color ideas, and such will appear. It is delicious. We compete for his time with his other clients and hence are patient. And he, like we, have our family challenges, and like we, family comes first.

Friendly, fast battery change. Will probably come back to fix a grandfather's clock in the future.read more

Old world craftsmanship. Great customer service. Pricing is beyond reasonable. This is the one…read moreyou want it

Great Service, very knowledgeable in all types of repairs…read more Has Terrific knowledge in all services of watches and other fine jewelry.

Best in the business, hands down! Wouldn't trust anyone else to repair my jewelry or to get the…read morebest price on a new piece!!!