we have always used Chimney Cricket for our fireplace cleaning. they arrive on time, do the job carefully and leave us with a safe fireplace, which receives constant use during the winter. Would not consider using any one else! read more

Look no further than Chimney Cricket for your chimney and fireplace cleaning needs. Their service was as advertised, thorough and clean and reasonably priced. Leah was excellent with appointment setup. Neal knows his stuff and even pointed out fireplace door gasket issue where we were likely losing heating efficiency. Thanks Chimney Cricket! Will most definitely use again and recommend to friends! read more

Great people to work with! Our chimney cap blew off and I was searching everywhere for someone to find and install a replacement. Neal knew exactly what we needed. He cleaned and inspected the fireplace, ordered the chimney cap and installed it about a week later. Meticulously clean, super efficient. Neal treated the house with great care. Extremely good price for a stainless steel cap. read more

Chimney Cricket - Stainless Steel Chimney Cap - Chimney Sweeps Near Me

What an excellent, professional, hardworking, thorough company! Will definitely use them again to service our chimney/fireplace, and recommend to others. Thank you, Chimney Cricket! read more

From the phone call to Leah at Chimney Cricket to the prompt arrival of Neal, I can't say enough good things about this business. My fireplace insert had been used and abused by tenants for over 3 years, and my heart sank when I saw the condition it was in. I talked to 2 of the local fireplace insert businesses to see what could be done to repair the broken handles, missing gasket and deep clean the insert. The first business said that they never sold my brand of insert and didn't know how to get parts. The second business said they would come out and take a look, that it would be a $200 house visit, and that the doors of my insert could not be removed to properly glue a new gasket on (they like to lay the doors down to glue the gaskets). Thanks to Yelp and the previous reviewer's 5 star review of Chimney Cricket, I called. Neal came out and - for a fraction of the cost that I was prepared for - he cleaned the chimney, firebox, doors and glass. He chiseled out the groove for the gasket and replaced it, and then he patiently took a lot of time to repair the rusted out handles and their hinges. I was in OCD heaven watching this guy work! And the brand new wall-to-wall carpet, that I had installed in front of the fireplace the week before, was pristine when he left. He also gave me suggestions for scrubbing the soot off the surrounding stone and mantle (TSP) and now my fireplace looks like new again. Thank you Chimney Cricket! read more

Chimney Cricket - Before and after Chimney Cricket's professional cleaning. - Chimney Sweeps Near Me

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I have been using Chimney Cricket for the last 6 years and would not even think about using anyone else. He shows up on time, does a very thorough cleaning, checks everything that wears away over time and replaces anything that needs to be replaced. My favorite part of the service is his consideration for leaving the house as clean as it was when he arrived . Excellent service in general. He does get absurdly busy during the fall so try to book an appointment in the spring or summer to be ready for your cozy winter fires. read more

Showed up on time, handled all the work efficiently. Did some repairs and even cleaned up my previously opaque fireplace door. Great experience! read more

Excellent work, and obviously the word is out. I booked an appointment about a month ago. The office called yesterday to confirm, again this morning to give me a 2 hour window, and again during the window to update me. Shortly after, Neal, the owner/technician called to let me know he was on his way. When he arrived, he worked efficiently and professionally, sealing off the fireplace opening and locating his high-power vacuum outdoors as he worked from the roof of my two story home. Not a speck of dust or any trace of odor escaped. Highly recommended. read more

This place may be the best in town, but really! Today is April 9, 2018 and they are scheduling chimney sweeps for late May, 2018, according to the phone message I got. Can all the others be so much worse? read more

I had moved into a new rental property and the fireplace had never been used so he inspected my fireplace and made sure it was safe to use. During the first use it got a little Smokey but I called the next day and he was super responsive and told me what to expect and that this was normal. Every since then I've had no problems!! read more

This is a long overdue review; however, as it's pouring rain outside, I can't help but think of Chimney Cricket and smile! After a new roof, the cement around the top of the chimney must have cracked or shaken loose. After the new roof, the first rain brought water into the garage and kitchen. I must have called 10 different contractors getting various solutions and prices (one estimate was $1,800!!). Most often? No one was interested in taking the job. Along came a recommendation for Chimney Cricket. Neal suggested a sealant for just this purpose. Cost was $125. I figured what could it hurt, only slightly more then my free estimate. About a year later while listening to the rain, "Thank you, Neal!!" read more

Terrific service, thorough cleaning and structure evaluation!

First time using Chimney Cricket and was not disappointed. Neal was great. Got right to work, was very thorough, and after took the time to educate me on what he saw along with recommended repairs. This crew has got their act together. read more

Hands down best chimney cleaning service. Gold standard! Showed up with major tools and vacuum. Very professional.

Neal is thorough, fair and knowledgeable. It's been a pleasure to have him come over and clean my chimney and dryer vent these last 12 years. He recently installed an insert in my fireplace, and made sure I knew all I needed to know. He gave me options on various things I needed--gloves, ash can, fireplace rug, etc, and continued to check in with me to see if I was having any issues. There are other chimney cleaning businesses out there with similar names, so look for the Chimney Cricket display ad in the Yellow Pages. Check out their Web site, there's a lot of info there. If you're in the Santa Cruz area, call Chimney Cricket! read more

By far the most professional chimney sweep I have ever used. Great communication, on time, clean and really knows what he's doing. They cleaned 2 fireplaces and a wood fired oven at our home. After 30 years of dealing with, lets just say less than professional chimney sweeps, Chimney Cricket is like a breath of fresh air. He even included some minor repairs for the cost of materials. Highly recommended! read more

Chimney Cricket did a good job checking out our wood burning stove in our rental home in Santa Cruz. It had been several years since we'd had it checked and we wanted to make sure that everything was still "A-OK". Leah was friendly and professional on the phone and upon following up with my tenants I was told that Neal arrived on-time and did a quick and thorough job for. I would happily use Chimney Cricket again. Thank you your work! read more

I got an appointment right away, even though it was the season's most busiest time. Neal came right on time and cleaned our fireplace quickly and thoroughly. He was great. Thanks for great service! See you next year. read more

Neal from Chimney Cricket was outstanding and professional to work with. He was right on time for the service and was extremely thorough. I would definitely recommend him to anyone needing their chimney cleaned. read more