I never got to use their services, but I certainly would in the future. He called me back really quickly and was very nice and helpful. After reviewing what I needed he couldn't provide that service but kindly gave me a couple of leads on where I could. A+ on customer service! read more

I highly recommend Jeff for your chimney needs. He is punctual, honest, and even provides before-and-after pictures of the work. His approach is friendly with no pressure sales. read more

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Jeff was great! On time, efficient, left everything clean and tidy. He also showed us photos where we had gaps between the flue liners, and explained very clearly what that was and why he recommended that we have it fixed (not work that he does, but he gave us two reliable, trustworthy references to call and have it fixed). Jeff is truly a gentleman, and expert at what he does. You won't be disappointed. read more

Finally had a sweep out after letting things go too long, as seems to happen with chimneys. Looked up sweeps on Yelp and found Chimney Crickets. Jeff provided a quote and we scheduled the service. He arrived promptly and did the work quickly and cleanly. He camera inspected when he was done and provided me the pictures and video via email. He pointed out some problems with my chimney that need repair, and provided a few names of companies that could help with the repairs. I am happy with the service. read more

Showed up on time, everything was done in a clean professional way, no mess, and I now feel relieved that my chimney won't catch on fire!

Great service! Trustworthy. Nice people. We call them every three or four years for service.

Love this company! He won't rip you off or tell you that you need hundreds or thousands of dollars worth of work unless you actually do. He told me I had small cracks in my fireplace that will need to be fixed if they get bigger. Better yet, he told me how to fix it myself if I wanted to. I will only call CHIMNEY CRICKETS for all my fireplace and chimney work. They're the best. Beware of Chimney Sweeps, Inc of El Cajon. They called me and told me they were the same company who I had out the last time but oddly, they had my old address where I didn't have a fireplace. I realized that they were liars and found out that is their modus operandi when reading people complaining about them on Facebook. read more

Last summer Chimney Cricket installed an inserted fireplace into my chimney and I couldn't be more happy! What a difference! My house used to be very cold when the temperatures dropped, but now it is a cozy place. Chimney Cricket came out and evaluated my previous wood-burning stove and helped me come up with a solution for replacement. The new stove is so efficient, and warms my entire house. What a pleasure it is to come in out of the cold! One of the things that he recommended is a fan which is connected to the firebox and circulates the warm air out into the house. I love it because my house gets warm so quickly. I found him to be personable, polite, honest, hard-working, and he found me a good deal. I highly recommend Chimney Cricket. read more

Nicest chimney sweep you will ever meet. Jeff is reasonably priced and does a solid job. He's a nice, honest man, and he doesn't leave any mess behind at your house. And if you request it, he'll wear his official "uniform" to your house (top hat and tails)! read more

Excellent service! Jeff went above and beyond to help me out. We had just purchased our house then immediately my husband left on deployment. I didn't know anything about the woodstoveand actually hadn't planned on using it since I have two small children. That was until my furnace broke and we were without heat! I called Jeff on Monday to make an appointment on Thursday. After the kids and I spend a cold night in the house I called him back on Tuesday told him the situation and he said he would come. Let me back up a bit. I looked at several chimeny sweep sites. NO ONE posts their prices on their site, but Jeff did. So right off the bat I had an idea of how much it was going to cost me. I also thought the name Chimney Crickets was really clever! When he got to my house and looked at my stove he immediately said he was not comfortable with how close the stove was to the wall. He said the chimney was clean and didn't need any additional, the only thing that needed cleaning was the stove itself and that I could have my husband do it and that we could easily move the stove further away from the wall and get a longer pipe. Easy day right. I mentioned that I would be doing it myself because my husband is deployed and could you show me what to do. Well, I guess he took pity on me. He said he would go get the pipe piece(all the way in La Mesa) and come back put it on and move the stove away from the wall for me oh, and clean it for me. Now this sounds like it would cost two arms and a leg right? Nope! Since he didn't have to clean the chimney he was nice enough to do all of that work for the mere cost of what it would have been to clean the whole thing! After all of that, since I have no idea how to use a wood stove he's going to be giving me lessons. He's still here cleaning right now, but I will be asking for a business card and passing his name around! read more

When we were in escrow, we wanted to get the chimney inspected. Called around to some companies who said they needed to clean it to inspect it which was pricey. Jeff came out and said the chimney was clean and looked great, so he only charged me for a service call. Always amazed to have someone charge you less than what you thought you'd be charged! I had him out today to install a spark arrestor and rain cap and do a crown coating. He also did a couple other things for free which was awesome. All-around really nice, really trustworthy guy. You must hire him! read more

We have used Jeff for about 10 years. He cleaned last week. Never a problem. Very clean and diligent with his work. Highly recommend 5 stars. read more

I phoned around several chimney sweep companies and liked that Jeff is a small business owner, and his prices are a bit lower than competitors. Making the appointment was easy and service was excellent! Jeff took the time to walk through all the parts of my chimney and gave me ideas of easy things I could do to ensure the longevity of the fireplace. I definitely recommend him and will use him in the future. read more

Personal, clean, and efficient service. Jeff was on time, brought a fascinating array of tools, set up quickly. He answered my questions patiently and with humour. I'm pretty sure my living room was cleaner after he left! Reasonable rates, came out the day after I called. Highly recommended. read more

Jeff came out right on time. Fast, very neat work. Reasonable prices. Highly recommend.

I had not used my fireplace in years and then my home furnace went out when the temperatures in Spring Valley were dropping to 40 at night. I was freezing in the house and can't afford to replace the furnace right away. I was concerned about safety issues and burning down the house.....I called several companies who couldn't come to see me until Christmas which was almost a month away and finally one said "try calling Jeff... he might be able to help you sooner." Within days Jeff came out , inspected and then informed me the fireplace was clean and safe to use. I had him install a spark arrester on the top of my chimney and he charge me a very small fee. I highly recommend Chimney Crickets...Jeff is professional, knowledgeable and very reasonable with fees. You won't be disappointed. read more

Jeff Rosendal is a nice man who came out to clean my wood stove chimney yesterday. Then, he charged me $50 to tell me he WOULD NOT clean it. His reason... He explained that it was not up to current codes. He said that it was unsafe because it was too close to the brick wall and didn't have up-draft hole in floor. The previous owners use it for many years with no problem, however. So I just wanted to alert anyone who calls this guy that he is very picky about which stoves he works on - since his "Chimney Crickets" website says nothing about all these restrictions. read more

Great service! Jeff was very helpful and laid out the details of his work really well. Also was able to quote us over the phone. Worth every penny! read more

He did a great job. You may have to wait a little to get an appointment although he was very good.

Awesome business. Jeff is a hard worker and thorough. Prices are very fair. He is on time and has such attention to detail. He adjusted our woodstove and it burns so much better. Call him. He's a true professional. read more