We needed a fireplace and chimney cleaning. Vaughn came out and did the work. He was great…read more Professional and courteous. We will be sure to have Larry and men (especially Vaughn) back for our next job.

They charged me $890ish for one chimney topper. Took over a month to come in. After spending…read more$1,200 on two chimney cleanings, birds got back into the chimney and I wondered why is my chimney cap not in stock? Even the most expense I found was $300 and so I told Mr Fusaro it was overpriced chimney cap and the cost of the cap and to screw it on at almost $900 after spending $1200 was insane. He got mad and sent a nasty text to me. Well by the time I found a the HOP accreditation "sanctioned" company to come out, yep birds and nests were back in the chimney... get this; I paid another $700 but it was TWO Chimneys, Two mesh stainless steel caps and labor. Here's the thing... At times you get local companies been around a while who look at your address and charge you an absurd amount. When in fact it's always sad when a Mystic company takes advantage of Mystic homeowners. Fusaro charged me outlandish price of $1200 to clean two chimneys because he said I called him on a weekday emergency.. fact is I had three other companies who would have done it. I mistakenly gave him my box thinking he wouldn't rip me off. Or proselytize their Jehovah Witness belief on me during my working hours. I was so fun and kind until he looked up to the clouds and quoted me $1200 for two chimney cleaning. Then another near $900 for ONE cap. I put 1/2 down on the cap. But got my money back. Oh! I did ask for the name brand and size of cap to check the price myself. HE was PISSED! yup... I'll never trust them again. And the fireplace chimney cap? They barely screwed it on, fell off next day.

Matt, Tom, and Hayden were fantastic! They installed our electric fireplace in no time. They were…read moreneat and clean and left no trace they were there...except the fireplace! Highly recommend!

The gentleman t the house had my wife and the nanny confused and simply communicated to the wrong…read moreperson. It took me a few days to realize this. At the time it seemed like the person was driving off while I was waiting for an answer. This is because he thought he had already provided it to my wife. Anyone could make that mistake. They also handled my review very well and treated me with a lot of respect even though I didn't really deserve it.

Excellent! The guys are all well trained at Certified Chimney Inspections of North Smithfield…read more (401-337-7938) They offer all kinds of information, answer my questions and are very timely. They have always shown up on time and are very respectful. The quality of their work is top notch. I am more than pleased. Side note: Through ignorance, I was burning some wood that created a lot of creosote in my wood boiler and chimney. They explained, in detail, the best way to avoid that in the future. Now I'm confident that I will avoid a dangerous creosote build up again. I highly recommend this company to everyone. One more thing; as a single older woman, I've been screwed over a few times from other people. Certified Chimney is the polar opposite. The cost of their work is consistent and fair.

If I could give a 0 star I would. I have been schedule to have my chimney cleaned and inspected…read moresince Oct 22nd, I have now been rescheduled 4 times, usually at the last minute. I have been reasonable each time and asked them to please commit to getting the next appointment done. They continually promised they would come to the appointment each time, and when I called to complain I was told "its not my fault - this comes from the boss". They are liars.

My propane fireplace would ignite and then abruptly go out. It was so frustrating! Brett came out…read moreand discovered the flame sensor needed to be adjusted so that it was detected by the flame. He figured it out so fast and identified that the remote and receiver weren't synced up. I highly recommend Fireplace Pros & especially Brett!

Well this is disappointing. We purchased a ventless fireplace from them Over the winter. The…read moreinstall seemed fine but we needed to have a damper made. I paid BobBy $300 to have it made and he said he'd come by in about 6 weeks to Install. A few months later he texted to say he might have time Then he cancelled and I haven't heard from him since. I went back to the original Facebook Marketplace conversation and Sarah has deleted her account and her profile. Really not a good sign. If anyone has any luck tracking them down or has any further info please let me know! Now I'm not even sure if my family is safe with what what installed. ‍

Louis is amazing. He corrected an issue I had with my flue and his workmanship was amazing!read more

They did a good, quick and neat job. Would definitely recommend them. Cleaned up everyday. Yard…read morelooked better after they than before they got there.

Took my money and disappeared. No response. Can't find him. Lost $3500. He is a scam!read more

Not happy this time around. We used Mike's last year and had no problems. This year he showed up at…read more9:20 for a 9am appointment and didn't finish the job. I have a fireplace and wood stove that were to be cleaned. I was told $250 for the job. He told me he needed to come back for a "roll cleaning" because the creosote was too hard and that would be another $350!!!! I paid him his $250 and he left before I realized he never went on my roof to check the rest of the chimney. How can you do a half ass job and expect full payment? I call to voice my concerns and was given a line about how he has a schedule he need to keep. You were supposed to be here at 9 not 9:20.

Nick the owner came out to give an estimate on sidewalk repair. Nick discussed several options, we…read moreagreed on one of the options. Nick was supposed to get the estimate back the foolowing day not only did he not do what he said he was going to do, he never answered the phone again. Never was any bad words spoken this came out if nowhere. Very unprofessional

Prompt, professional, courteous, personable and highly knowledgeable as to our fireplace issues…read more Cost of their services was below what I expected. Class people and operation that I highly recommend.