DO NOT USE THIS BUSINESS! We met with Brent and he seemed great, sounded like he knew everything…read more We also asked if he was insured and licensed, he said yes, but we found out otherwise later. We had leaks in our ceiling around the chimney so we had Brent come over to identify the issue. He said yes, it's an old chimney and he can replace a few bricks and coat it with something and it would no longer leak. He began his work, removed some bricks, and then said he had to go. He came back another day, and removed more. Then had to leave again after a couple hours. He covered had propped the chimney up with a 2x4 which was so precarious and made us feel uneasy. He covered the chimney with a tarp and took off. After this it was a week before we heard back from him, he told us that he had injured his foot so we didn't want him to get hurt on our roof so we waited till he was healed. Then, after that we didn't hear back from him for a month or 2. We tried and tried to get a hold of him but we couldn't find him. Meanwhile our chimney is propped up with a 2x4 and a tarp, luckily we don't really get earthquakes here! Then we heard from his "Office Manager" and she told us that Brent had fallen off of a roof and broke his hip and back. So then 2 or 3 more months went by and we couldn't get a hold of him. Until, we found his "office manager's" contact info on NextDoor and we messaged her. Well, she must have panicked that HIS customers were now contacting HER to get answers for his whereabouts. Guess what, amazingly, 10-minutes after we sent her a message, Brent called us! We then set up a time for him to start work again, and we set a time and date. When that time came, he called and said he couldn't make it for that time because he had an appointment with his nurse or something like that. So THEN we did some digging into his status of insurance and licensing... and found out he WAS NOT insured or licensed anymore, and for a long time. We should have done this right from the start, but we didn't. Live and learn. Anyway, we then messaged him back and told him he didn't have to come back to finish the job and we didn't want him on our roof because we found out he had lied to us from the start. So we ended up eating our $1,300 deposit because we never got it back. Live and learn. THEN we were stuck with a Swiss cheese chimney which could fall at any time. Now, we had to find another chimney mason. We did, and he told us that he could have fixed the chimney leak if it didn't have all the bricks removed and it had to be rebuilt from the roof up! And they did a great job, but it cost us another $7,500. And guess what? The roof still leaked in the same spot!!!! It wasn't the chimney, it was the roof! Our chimney guy said he'd come take a look at it and he could fix the roof because he did roofs too... we then didn't hear from him for a few months after many calls and no answer. One day we tried to call his number again, and someone picked up!!! We were relieved and said "Hi Jonny! We are so happy to hear from you!" The person on the phone said "My name is John, but this is not Jonny... I'm sorry to inform you, but Johnny had passed away a couple months ago". He was in a car crash on his motorcycle on the Jamestown Bridge. We were shocked and horrified, and felt terrible for Jonny and his family. So, we have had quite the experience with this chimney, and it all started with Brent turning it into Swiss Cheese.

zero stars Quoted…read moreme for way more work than I asked for...completed that work and got paid. Left me with a leaky chimney and roof that drained into nearby indoor ceiling lighting...then quoted me $1500 to repair their damage. Got the repair work done by an honest roofer for $300.

Chimney Champs was engaged to install wood stove and liner on 8/31/2021 - work was completed on…read more10/5/2021; paid $2,400. On 2/18/2022, the chimney cap, improperly installed, blew off and landed on my car causing damage, approximately $1,180. (This was not the first time - first instance occurred on 1/17/2022; no damage; blew off house and onto front steps; technician told me it wasn't tightened enough - no kidding.) The owner Charles Jasmine came to my house on 2/18/22 to see damage - he stated "I will pay the damage; either to you or repair shop" and "will fix the cap ASAP"; fifteen+ (15) calls/emails later, no response from the company or owner to fix the cap nor repair the car damages they caused. (Was communicating with office secretary but there was no response from management/ownership to rectify complaints and now that email bounces back.) I finally received a call from Charles Jasmine on 3/23/2022 at 12:12pm, he stated "there was a delay in payment" - unreal since he owns the company. He agreed check to be mailed on 3/28/2022 for receipt 4/1/2022 - of course, no check was mailed/received. I paid $2,400 for services rendered, Charles Jasmin and Chimney Champs have not made good on that payment nor met their warranty. I once again called on 4/8/2022 and Charles answered the phone - this time he told me he was having issues "getting money in" to pay me for the damage caused by his company- told me the check would arrive 4/11/2022 and that his crew would come 4/8/2022 between 4-5pm to fix it - don't hold your breath, but guess what? No crew nor check. Charles Jasmine is incapable of telling the truth - the website claims this is a family business - professionalism, integrity, morals, customer service, and truth-telling skipped this generation. Even then office workers don't tell the truth or follow up. One of my calls (3/1/2022), spoke to Ann, office manager, told me the part was ordered and the check would be in the mail - of course more lies. I guess that is the "Family" business. On the business website, Charles has the BBB Accredited Business logo - the business has an F rating. Charles Jasmine lies with every word that leaves his mouth - DO NOT TRUST HIM or CHIMNEY CHAMPS - he owns the same type of business in other areas- Chimney Champs in Westerly, RI and Berlin, NH. Do your homework on him and these businesses - don't be taken like me and so many others - Charles Jasmine and the company are cheats and liars. Update: 4/29/2022 - found out today that the Company does not have a license to do this type of work in RI - Decorative Heat Appliance license (DHA) from the Department of Labor as required. BEWARE - do not use - do homework for owners of Chimney Champs - Charles Jasmine - he owns multiple businesses doing this work. Another Update: later on 4/29/2022 - realized in the afternoon that I had a different chimney cap on the chimney - come to find out a Chimney Champ came on 4/28/2022 - no heads up or authorization - climbed up on my roof - saw a cap (I had another contractor install) - the tech even sent a picture of the cap to the main office - and the office told them to replace it. Well. not only did they replace the cap I had installed - THEY STOLE IT. Brian (manager?) texts and states it was "poor communication" - tell me something I don't know. I called the Police and filed a report. Brian tells me the tech will return the cap they stole on 5/2/2022 - guess what - not returned. So I am out the money it cost to install the replacement cap and the car damage to my car. Can't write this enough - stay away from this company and any businesses that Charles Jasmine owns. Text (4/29/2022) shows that Brian (officer manager?) and Chimney Champs agreed to return my stolen cap and pay the damages they caused to my car - they continue to be liars, cheats, and thieves. Beware of Charles Jasmine and Chimney Champs in multiple states.

Mason and his workers did a great job on our 40+ year old chimney. They were professional,…read morepolite, on time and did the work exactly as they explained. Would absolutely recommend them! The Grangers

Had Mason come out, give us a quote his price is very fair and reasonable. We set a day and time…read morewhich Mason and his crew showed up on time and got to work on replacing our chimney, which was new bricks, new liner, new cap. It went beautifully. I can't say enough good things about this company. I would highly recommend them.

Excellent! The guys are all well trained at Certified Chimney Inspections of North Smithfield…read more (401-337-7938) They offer all kinds of information, answer my questions and are very timely. They have always shown up on time and are very respectful. The quality of their work is top notch. I am more than pleased. Side note: Through ignorance, I was burning some wood that created a lot of creosote in my wood boiler and chimney. They explained, in detail, the best way to avoid that in the future. Now I'm confident that I will avoid a dangerous creosote build up again. I highly recommend this company to everyone. One more thing; as a single older woman, I've been screwed over a few times from other people. Certified Chimney is the polar opposite. The cost of their work is consistent and fair.

If I could give a 0 star I would. I have been schedule to have my chimney cleaned and inspected…read moresince Oct 22nd, I have now been rescheduled 4 times, usually at the last minute. I have been reasonable each time and asked them to please commit to getting the next appointment done. They continually promised they would come to the appointment each time, and when I called to complain I was told "its not my fault - this comes from the boss". They are liars.

do not hire!!!!! took money and started work and never came back! dishonest-erratic-reported to bbb…read moreand ri/ct contractors board.

My highest recommendation. My wife and I are restoring our…read more1920's mansion to its original glory. I have lived in and restored old homes for most of my years that I could swing a hammer. I am very particular about the quality that goes into our homes and very respectful of the design and craftsmanship that the original builders created 100 years ago. It is tough to pick a tradesman today. My rules are simple: Listen to me. Tell me what you are going to do. Do what you told me you were going to do. Work with me immediately on the inevitable surprises or if you are not sure. If you do that, we will get on fine no matter what surprises show up. These guys nailed it. Or mortered it. Or pointed it or whatever. The covered patio off our library and living room is really an extension of those rooms and and ties the interior of the home to the exterior. Its elegant stones were laid in an elevated concrete platform that had been giving up the spalling and shattered slate stones for decades. And our dramatic stone entry steps were a muddled confusion of random height wobbly steps, broken stones and four different kinds of mortar. My requirements were: Maintain the original look and design intent. Rebuild this from a solid base up. I don't want to touch this for another hundred years.. Use the original stone if possible (not to save money). Don't make it look new! Make it look like well maintained 100 year old stonework. They really hit it out of the park. The base prep (the difference between a 2 year job and a hundred year job) was immaculate. The stones, the layout, the surgical joints... The job site at the end of each day was organized, sterile clean, and strangely nice to look at. A million little details that you don't think about. Leveling the steps. Making them even. Drainage in a zillion different places. Base materials that stabilize and drain for the next 100 years. They had to ad a step and that meant they had to find a matcher somewhere. And they did it all. Wow. They completely captured the character of the house better than I had imagined. I will post pix in a few days. Your mason better be spending a lot of their time on the base. And have an encyclopedic knowledge stone dust, process gravel, morter, sand, etc. Boring but look around at all the heaved walkways out there. Anyway, these guys are pros. And the work their buts off. I have three more jobs for them on our house. And the job was super fast.. BTW , I did not get a break for this review. I am just SOOO freaking happy to finally find a master craftsman!!!!!

I had an emergency situation where in the middle of the night my chimney crumbled which I couldn't…read morebelieve because I've had no issues with it for 18 years. So I hired Jeff to come out to see what happened & give me a quote to get a new chimney and/or repair the old one. To my surprise after Jeff thoroughly inspected everything, told me that it was a Mk-48 torpedo that was dropped from either a P-3C Orion or Seahawk helicopter. At first he wanted $900 just to clean up the remains of the Otto II fuel from the torpedo but then said he'd give me a package deal; torpedo cleanup & put in a new chimney but said he needed $12,500 up front which I paid. Then after he never showed up for any of the appointments I find out that he's been putting in a lot of overtime putting out fires for the Dayville Fire Dept & that he was recently promoted to Fire Chief. So I guess I'm S out of luck on getting my crumbled chimney, the Mk-48 torpedo and all of the Otto II fuel off my house & property. Do not use this guy.

Jeffrey asked me to buy a kiddie pool and set it up in the house near the chimney. Unfortunately…read morebecause he is a phony navy seal he has to jump in the water every fifteen minutes or so as he works.

Fabulous service. Price is right and my air ducts are clean. Very nice service. Thank you!read more

All service companies should perform as such. I used them for a fireplace sweep. The booking was…read moreeasy and on my terms - Via text, they called prior to arrival. Came on time and performed the service with no disruption to my life. Mike (service rep) removed his shoes without asking and was very well informed on the service and helped educated me on the process. I will contact them to clear my air ducts next. Thanks