We needed a fireplace and chimney cleaning. Vaughn came out and did the work. He was great…read more Professional and courteous. We will be sure to have Larry and men (especially Vaughn) back for our next job.

They charged me $890ish for one chimney topper. Took over a month to come in. After spending…read more$1,200 on two chimney cleanings, birds got back into the chimney and I wondered why is my chimney cap not in stock? Even the most expense I found was $300 and so I told Mr Fusaro it was overpriced chimney cap and the cost of the cap and to screw it on at almost $900 after spending $1200 was insane. He got mad and sent a nasty text to me. Well by the time I found a the HOP accreditation "sanctioned" company to come out, yep birds and nests were back in the chimney... get this; I paid another $700 but it was TWO Chimneys, Two mesh stainless steel caps and labor. Here's the thing... At times you get local companies been around a while who look at your address and charge you an absurd amount. When in fact it's always sad when a Mystic company takes advantage of Mystic homeowners. Fusaro charged me outlandish price of $1200 to clean two chimneys because he said I called him on a weekday emergency.. fact is I had three other companies who would have done it. I mistakenly gave him my box thinking he wouldn't rip me off. Or proselytize their Jehovah Witness belief on me during my working hours. I was so fun and kind until he looked up to the clouds and quoted me $1200 for two chimney cleaning. Then another near $900 for ONE cap. I put 1/2 down on the cap. But got my money back. Oh! I did ask for the name brand and size of cap to check the price myself. HE was PISSED! yup... I'll never trust them again. And the fireplace chimney cap? They barely screwed it on, fell off next day.

Evan came today and was very efficient, cleaned up well and did a superb job! He was very nice and…read moreanswered all of my questions. I highly recommend Evan to come to clean your fireplace/chimney. Great service. He was running a little late than the time schedule, however I appreciate the thorough work.

I had an emergency situation where in the middle of the night my chimney crumbled which I couldn't…read morebelieve because I've had no issues with it for 18 years. So I hired Jeff to come out to see what happened & give me a quote to get a new chimney and/or repair the old one. To my surprise after Jeff thoroughly inspected everything, told me that it was a Mk-48 torpedo that was dropped from either a P-3C Orion or Seahawk helicopter. At first he wanted $900 just to clean up the remains of the Otto II fuel from the torpedo but then said he'd give me a package deal; torpedo cleanup & put in a new chimney but said he needed $12,500 up front which I paid. Then after he never showed up for any of the appointments I find out that he's been putting in a lot of overtime putting out fires for the Dayville Fire Dept & that he was recently promoted to Fire Chief. So I guess I'm S out of luck on getting my crumbled chimney, the Mk-48 torpedo and all of the Otto II fuel off my house & property. Do not use this guy.

Mason and his workers did a great job on our 40+ year old chimney. They were professional,…read morepolite, on time and did the work exactly as they explained. Would absolutely recommend them! The Grangers

Had Mason come out, give us a quote his price is very fair and reasonable. We set a day and time…read morewhich Mason and his crew showed up on time and got to work on replacing our chimney, which was new bricks, new liner, new cap. It went beautifully. I can't say enough good things about this company. I would highly recommend them.

Needed the bricks re-cemented - the entire top of our chimney had loose bricks and from the ground…read morelooked like was ready to fall. We called Safeside and they had someone come out for a free estimate. They came the next day and did a thorough inspection, taking pictures and explained what needed to be done. I was impressed by their professionalism and the price was reasonable as the height and angle of our roof was dangerous. They had their mason back in 2 days and completed the job in an afternoon and it now looks great and am no longer worried. Thanks guys I would recommend you highly.

The person who sold me the business was very professional and thorough. He used a very fancy video…read moresystem. It was a very large and expensive job, but it had to be done. My main problems: 1) No permit pulled and I had to use leverage from the town permit department to get this done. 2) The old smoke smell still remains. 3) They dumped whatever they were using (mostly cement with chemicals: hard smelling), behind my house, in my yard, and l had to push for someone to come and remove some of it. I'm still worried because I have a well. 4) The workers were leaving before they finished one piece of work in the basement. I caught it on time.

Took my money and disappeared. No response. Can't find him. Lost $3500. He is a scam!read more

Not happy this time around. We used Mike's last year and had no problems. This year he showed up at…read more9:20 for a 9am appointment and didn't finish the job. I have a fireplace and wood stove that were to be cleaned. I was told $250 for the job. He told me he needed to come back for a "roll cleaning" because the creosote was too hard and that would be another $350!!!! I paid him his $250 and he left before I realized he never went on my roof to check the rest of the chimney. How can you do a half ass job and expect full payment? I call to voice my concerns and was given a line about how he has a schedule he need to keep. You were supposed to be here at 9 not 9:20.

Quality work, honest, and reliable!! Would reccomend them to anyone needing chimney services.read more

We purchased a new Central Boiler wood furnace from ECC Chimney service. They were so knowledgeable…read moreabout explaining all aspects of the new Central Boiler wood furnaces. The furnace is everything and more. We reduced firewood consumption by 50%. Hard to believe but true. Best value for the money!

Evan gave me an estimate and was able to do the work thesame day. He identified several issues and…read morefixed them all. He was very knowledgeable and a pleasure to deal with.

Horrible experience dealing with them! I left info for my project on Angi's List. The tech that…read morecame out, and his helper started vaping and then acting very irrationally and ordering me around. When I think of it, I am horrified. My damaged tools, my damaged matetials and building, and the amount of money I paid! Then they lied to my credit card company, and in spite of my photographs, they believed them! They did send someone else out to repair the damage after that, but up until the last moment, they said it was going to be the same tech in spite of my saying I would call the sheriff if he showed up! They still owe me money for ruined components. Angi's List has closed my complaint and has taken down my review unless I give them a 4 or 5 rating. Angi's List is a vehicle for criminals, as far as I am concerned. Conclusion: don't deal with Angi's List or the people who pay for your information from them, such as Shamrock. Definitely a sham scam!

Louis is amazing. He corrected an issue I had with my flue and his workmanship was amazing!read more

They did a good, quick and neat job. Would definitely recommend them. Cleaned up everyday. Yard…read morelooked better after they than before they got there.