We had a burst water pipe that flooded the garage and part of our kitchen. The area needed to be…read moredried out and treated to prevent mold. Much of the sheetrock and insulation had to be removed. The two ServPro staff, Jose and Terésita, were terrific--highly skilled, personable, VERY efficient, and--amazingly-- left the garage cleaner than it had been before! The interior walls and ceiling are dry and ready for repair thanks to them. Would recommend them any day.

I went away for the weekend earlier this month and when I came home, my basement was completed…read moreflooded because my water heater let go while I was gone. I found Servpro online, and after my call they were at my house within the hour. I was honestly impressed by how fast they got all the water out of my basement that night. They set up equipment and came back a few days later to check if my house was dry and pick the equipment up. Would definitely recommend them to anyone who has a water emergency in their home.

they were supposed to come to my moms for 10. I had to call them to see were they were at 11. the…read morelady says that they double booked and they will be at the house 12-1. it is now 2pm and didn't receive a phone call. I once again had to call and she says that they were on lunch at 12.... I'm upset frustrated and not impressed. took a couple hours from work for no one to show up and now they are coming after 3. FIRST IMPRESSIONS IS EVERYTHING AND I AM NOT IMPRESSED!

I would strongly suggest looking elsewhere for help if you need trustworthy reliable help. We…read morecalled ServiceMaster in panic when our basement flooded and it has been nothing short of a horrendous nightmare ever since. This company has done things to jeopardize our health in our home , damaged our property, and withheld our belongings from us due to mistakes their own company made. The amount of money this company has cost us and the stress and aggravation of trying to get them to help us has been the worst customer service experience I have ever gone through. They put 0 effort in to trying to assist us despite being paid a large sum for their work. Unless you want to be talked to and treated poorly and have your issues grow larger, I would advise staying away from this company. I am also willing to provide videos and documentation regarding my review. I have no reason to make false accusations as much is I truly wish this was not my reality as it has caused tremendous grief and hardship. For health and safety concerns: Despite us reminding the team to cover the return to our hvac system before starting to demo the mold areas they admitted that they forgot to cover the return during demo which allowed for the mold to spread through the hvac into the house where our newborn baby was. When some contents were returned our house was left wide open with our alarm system broken off and it was not until we went down after feeling a breeze that we noticed it. We did call the police that night. Property damage: There are footprints on the broken property. Again, police were called. Withholding contents: we called your company well in advance to see what we would need to do to get our belongings back when we were ready and were told by the manager that giving a day or two notice is all it would take and nothing else was needed. When we called back with a day or two notice we were then told we would not be able to get our stuff back due to an outstanding bill. This outstanding bill was never sent to insurance (according to our adjustor) or myself and the initial bill that was sent had been paid in full. When we asked simply for the bed and clothes out of the unit we were also denied that. People have been out of their home during this process and your company is prolonging that tragedy. Insurance has not withheld any payments that they have been billed for and yet you will not allow us access to our belongings. We were told when our stuff was taken that if we needed to get something out at any point that would not be an issue. This is not the case. The first time we requested contents it took several weeks to get anything released as well. I would be glad to speak to anyone willing to have a conversation about what we have gone through. I leave messages and send emails often. I have tried to reach corporate office and it seems they are very busy.

After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.

The team of Chan, Oscar, Alma, Fred and Robert with the absolute best Understood the clutter in my…read morehome. Did not judge me. Had compassion to help me. You can totally trust them to be discreet and help you with all of your needs. I give this team 10 stars!!!!!!!!!!!!!!!!!!!!!!!!!!

I had my basement cleared out today, there was 25+ years worth of items. The team did an amazing…read morejob. They were thorough, professional, and meticulous. I highly recommend this company. I am beyond happy and relieved

I am a realtor and had a mold emergency the day of closing! Joe was able to provide a thorough…read moreexplanation of the problem and provide us with a fair estimate for repair. He was extremely accommodating! Highly reccommend!

I can't say enough about how helpful Joe at Moldmaster is. He responded immediately, is a total…read moreprofessional, knows his stuff, is friendly, detailed, explains everything, reasonably priced, and is a wealth of knowledge. I even found Joe to be knowledgeable and helpful regarding other areas in my house that need attention. Joe is an expert in his field and beyond. I highly recommend Moldmaster.

I have to say Giordano Restoration has been incredible. What went from a complete disaster/loss…read more for my basement after recently investing 35k+ into a new "dry basement" water drainage system and my sons new bedroom, has been turned completely around to my basement looking way better than it ever had, sparkling clean, and salvaging everything to reduce the losses to almost nothing. There is no more mold, cobwebs, and no water damage. I am so relieved and so grateful!

From the owner: At Giordano Restoration, we specialize in providing top-notch restoration services for water…read moredamage, fire damage, and mold remediation.

So my husband and I are moving into a 200 year old farmhouse apartment that hadn't been lived in in…read morea couple years. Needless to say some mice had made a lovely condo there and though they had relocated, their parting gifts were all over the house. Enter Spaulding Decon, or as my husband called them, the Navy Seals of mouse poop. They went ABOVE AND BEYOND and there are no words to adequate describe the level of wonderful they were. Friendly, chill and concerned for us and our family above all else. We cannot thank them enough, from the first phone call with Joe, to the amazing work with Justin and Damon. And a special thank you to Matt for helping us out. Amazing doesn't do you guys justice, you gave us our peace of mind. Love, love love, C and S, and God Bless!!

Spaulding Decon Hartford made a usually stressful process painless and easy. They helped me clean…read moreout my dad's house. They did a great job and were great to work with.