HORRIBLE customer service! I ordered online at 9:09. Only to get to there and waited another 30 mins. Asked about how much longer and the lady responded "a little bit longer" OKAY! Unhelpful! Saw another employee a few minutes later and asked she said 5 mins. In the meantime 2 others that came in after me got their food and another man who must of been the owner or manager, because he came in made it rounds, talked tips with the unhelpful lady, got his food and left... atp I just want a refund and she refuses because I paid with my Apple Pay and must see a card number to verify.... Rudely asks if I can have someone bring it, NO, so I returned said card and she's EATING at the counter! As someone that has order carry out for over 10 years from here I am very disappointed in the employees rude and careless attitude! Spend your money at China HING and save yourself the trouble! I should have trusted my instinct and not came back after the last time my crab legs were shorted. It's ironic they will call you when you're running late to pick up an order but are rude and careless when they don't work in a timely manner!! read more

China King - This is the employee who said "a little bit longer" andCalled me a B**** on my way out the door - Chinese Near Me - O Fallon, Illinois

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We used to order food from this store. The food was fair, but they gave enough. This last time we ordered, there was very much MSG in the meals. I ordered Lo Mein, there did not seem like there was many noodles in the meal. I was very disappointed in the food on overall. The Quality was not there. I think I need to find another Chinese food store. read more

Dined in at my sister's favorite Chinese food place. Five Star & Genersl Tso's chicken combo plate + egg drop soup were all excellent. Prices reasonable for large portions! Friendly staff & happy cooks you could watch in the clean kitchen. Can't wait to return! read more

Food is always great. I ordered the 2 egg roll get 1 free and only got 2 . Food was hot and fresh read more

I ordered delivery from here, and their minimum order is $15. So I ordered some wontons, vegetable chop suey, and some veggie fried rice. They use GrubHub, which is fine, and whoever filled my bag, put a ton of sauces and fortune cookies in there. I appreciate that! The veggie fried rice was my favorite, with soy sauce. The chop suey was literally just a bowl of vegetables, no sauce or anything. It came with plain white rice. And I'm a vegetarian, lol, and the menu didn't say there was pork in the wontons so I threw those in the trash. I'm giving it 3 stars bc what I did eat wasn't bad, and I would order from them again. I'll just order something else. read more

be warned, the place is disgusting, it looks like they haven't cleaned the windows or doors EVER! not a single table was clean and they had boxes and crates of supplies all over the lobby. now I see why no one eats inside. it needs a good cleaning. now for the service. they lady taking orders was very rude. who charges $1 for sweet and sour sauce to go with the egg rolls. I'll tell you who, this place does. I've been to several Chinese restaurants and they never charge extra for that. one of us got our food quickly while the other had to wait 10 minutes and the food wasn't even hot. I've had better Chinese from a frozen dinner. I won't be back, there too many other places to go. hard pass. btw I wonder when the last health department inspection was, I didn't see a grade posted but then again the windows and doors where so dirty u couldn't see anything. read more

Do not order the Kung Po Chicken- half of it is filled with celery, it tastes like nothing even if you ask for it to be spicy. Would recommend the chicken on stick tho- that was yummy read more

Pleased to see they are trying to stay sanitized. They put a window in the door way and a separate pickup window to avoid personal contact with people. They wore gloves and most of them had masks on. Crab Rangoon was awesome read more

China King - the front door of a restaurant - Chinese Near Me - O Fallon, Illinois

This is the pile of crap I received when ordering sushi. I called and both the person who answered the phone and the manager were incredibly rude. I work on the service industry, so I wasn't rude knowing that it isn't their fault. I was met with disrespect and told I was lying about my order when I have the receipt in my hand. I wanted to give this place one more try after getting food poisoning, last time they get my money for subpar quality and food. They need some new people in charge there, maybe they'll be kind or even apologize and offer refund for disgusting food and service. Beware. 0/5 but they won't let me do less than one. read more

China King - Disgusting Sushi - Chinese Near Me - O Fallon, Illinois

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Ordered the shrimp fried rice. It was awful. Tasted burnt and tasted like the oil was old. So disappointing!

I have eaten here on the regular for three years now and they haven't messed up my order ever- not even once! The food arrives hot and delicious every time. read more

I AM MORTIFIED AT HOW UNSANITARY THIS RESTAURANT IS! Ordered Crab Rangoon and when I called to let them know, the owner said to bring the wings back and he would give me the rangoon. I did take them all the way back. When I got there he would not give me my order until I gave him the wings. I told him that I had touched them and that he wouldn't want them back. He said he would not give me my order if I didn't. I said I didn't want someone else to get them. He then REACHED ACROSS THE COUNTER TO GRAB THEM FROM ME! I backed up and said I would throw them away. He held out a trash can and I dumped them in. I am certain he would not hesitate to pull them out of there! ABSOLUTELY NEVER AGAIN! This was at the O'Fallon, IL location. 729 W. Hwy 50. 618-622-9990. Its also a sushi place.....wrap your head around that! read more

The vegetables where undercooked the rice was overcooked, won't be coming here again I recommend china hing instead

There has been a China King in almost every town I've lived in and I've avoided all of them because they had the look of a cheap Chinese food takeout place. Well I was desperate for some on this day so I have it a shot...mainly because it looked like a real restaurant. Boy was I wrong. I took the food back to my place & it was disgusting. I ended up throwing half of it out but had to contend with the smell for the next few hours. I didn't know you could screw up kung pao chicken that bad. The meat was...gamey? A little too much of the stuff you're supposed to cut off before cooking. Ugh. read more

Poor customer service. When ordering over the phone staff was rude when trying communicate their menu. Had to wait when I arrived with no one in line with my order ready for me. Food did not have much flavor, vegetables were sparse and low quality. read more

Customer service is very poor! They couldn't find my order and blamed me as if I am the reason they use a bogus system. My dollar can be spent in better establishments. Quality of the food was poor very greasy, old, and without taste. read more

Love me some china king! Shrimp fried rice all day, "errday" ! read more

Bought food for the family & my daughters lrg chicken fried rice the chicken was no kidding half cooked at very best it was so raw & undercooked. How can u serve that up & let it leave your establishment knowing that could make someone horribly sick including potentially deathly ill? We called the following day & asked they refund us & they got attitude with us & said cant do it as the paid receipt they gave us with their info on it & our card info showing paid & he said we needed receipt copy that shows entire order & must bring food in still in their container to get refund & if not no deal,we said food was placed in bowl before trying to eat when we seen the grossly raw chicken in it & we threw the food & box away but have picture of it & he said no refund &do whatever as i threatened to call the local health dept as someone could be seriously made ill or die over their practices & he hung up on me. BEWARE OF THIS PLACE!!!!! STAY AWAY!!!!!! read more

Changed changed chefs used to be real good Chinese went there all the time. Now not so much greasy no meat cheaply made & shoes no flavor used to be my go to wake up read more

I've always loved this place. The food is amazing and the pricing is pretty standard. You get a good amount of food for the money. Sometimes on the phone, they can be a bit rushed and may come off as rude, but they really do the business here and are fast paced. read more

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Sometimes you win with them and sometimes you lose. I've been losing with them and think I just need to try elsewhere. What I thought would be a simple sauté turned out to be a gravy mix to say the least. Skimpy on meat and just not worth it. read more

Used to eat here all the time. about a month ago ordered a large catering order for my work lunch, and everybody passed on the free food and ordered instead. the food was that bad. i chalked it up to a bad day. just ordered again and they messed up the order. did they offer to deliver the correct order? nope. Did they offer to put a dish on credit for next time? nope . their only solution was for me to drive back up there and give them the incorrect dish in exchange for the correct one. Instead , im tossing this dish and never going back there again. horrible food and customer service. oh yeah, don't pay attention to their online menu prices, they charge you more with no explaination. read more

I do not know if it is something in the food but I get bubble gut after general tsao chicken. The hot and spicy soup is good but I don't want a colon cleanse by eating here. The staff is not polite. I've seen workers sleeping in booths. Never again. Fool me once- diarrhea, fool me twice - explosive diarrhea! read more

Once we found this place, we have never eaten at another Chinese place since! Their food is so good and reasonably priced. And they are quick too! read more

I work at a hotel and China King says that I can con 10 of my guest to order with them and not China Hing 618-632-6688 they would give my free food , so I did and after I did they no speak English now read more

Ridiculous. We ordered over the phone. Most our order was right, except one thing. They sent us 'chicken on a stick' rather than the chicken noodle soup we ordered. The chicken on a stick is more expensive than the soup, and we called to request they fix the issue by refunding the difference (even though we didn't plan to eat the chicken on a stick, we figured they did send it so we just asked for the difference.) The cashier on the phone didn't seem to understand what we were trying to express and kept offering to have the chicken noodle soup brought to us but that it would "be a while." That wouldn't work for us. My boyfriend will be going to work in under 30 minutes. We asked to just have the excess money put back on the card we bought from. The manager(?) then called us and told us they would not refund the money unless we drove to them with the chicken on a stick or they sent out their delivery person to pick it up. I told them to just forget it. I'm not willing to make a driver's day hell just to come pick up one item that they would just throw away anyway for only a few dollars. I just accepted that I'm not getting my money back and am out an item, but we will never be ordering from this restaurant again. Completely. Ridiculous. read more

I ordered and was informed my order would be ready in 20 minutes. I showed up 20 minutes later to pick up my order and the dining room was packed with people sitting around waiting for to go orders. About half of those who were waiting were from Door Dash. I waited another 20 minutes until my food was ready. There was a crude hand written sign that looks like it's been there awhile saying they're out of sweet and sour packets. Seriously, a Chinese restaurant out of sweet and sour sauce. The guy behind the counter was extremely rude when I asked if there was any behind the counter. Food was ok, not great. Maybe my last visit here. Used to be really good. read more

First time ordering delivery after a good snow storm. Got shrimp with garlic sauce beef fried rice and fried chicken. Food was delivered fast considering the weather, hot and delicious. Will be ordering from them again. read more

I can't stand this place. Don't get me wrong, I love the food. But that's just the problem. I cannot walk into this restaurant without ordering half of the menu. This is just ridiculous. When I walked in the door they can clearly see how fat I am. They know how helpless I am to the long list of delicious appetizers and entrees. They need to have a heart, and say no Fatman, I'm cutting you off after your 37th crab rangoon. But no, they just let me keep on ordering, until they have to remove the front frame of the building for me to get out. They say it's all about the evil oil companies. However, I say it's all about the evil Asian cuisine restaurants. I swear, this restaurant won't be happy until I look like John Goodman, after he swallowed Rosie O'Donnell in that horror movie. Lol read more

Ordered $50 worth of food never received it. Absolutely the worst I'm never buying from any of their chain again.

Went here for carry out while visiting the in-laws in O'Fallon. It is a family tradition on their side to get Chinese on Christmas Eve. On my side of the family, we get Chinese on Christmas. It was a hole-in-the-wall, but usually that signals good Chinese. It was good, and fast. However, the taste of the food led much to be desired. I have had wonderful Chinese in many places (including Austin, TX). My husband ordered Mongolian Beef and there was VERY little meat. He was very disappointed. I had shrimp egg foo young, and it just didn't taste right..... Maybe bad shrimp? Who knows. I won't plan on eating here any time when I am back in town. I'll try the Thai place down the street. read more

Decent food for delivery. It's no Sonny's House of Hunan, but good. Don't confuse it w China Hing. China King is far superior

Passing through St. Louis/O'Fallon, IL, I felt like having a little Chinese carry-out to take back to the hotel. I found this close by "3 star" restaurant on Yelp and thought I would give it a try. Big mistake! Better bet would be the mall food court. Just terrible. They even sent me out the door without any utensils, sauces or napkins! Even the counter people had a "I hate my job" attitude. Not a nice place to visit. The "roast pork egg roll" was soggy and flavorless. Like it was left over from the lunch time buffet line. Of course no mustard or sweet/sour sauce. Next, the wonton soup was flavorless as well. Plenty of pork filled wontons but they sat in a dish water broth. Yuck! Last was "beef with mixed vegetables." Honestly, I believe the only fresh veggies used were the snow peas! Even the bok choy tasted canned! No onions, no garlic, NO flavor. This place was a total disappointment. read more

Always really good ! pick up is usually ready in 15mins and delivery is usually 30mins . The meat and veggies are always fresh and the large portions are very generous! make sure and get the super stuffed crab Rangoon and hot and sour soup ! read more

They have upped their level of service. And the good food. They do deliver. Pork fried rice some of the best but I still have to pay a dollar to get more meat in it. Mei Fun Is awesome and the Singapore Mei fun is even better. read more

Great Chinese food in the O'Fallon area! The lunch specials are a great price, and I can feed my family for under $25 with all of us being full and having some left over. Great sesame chicken, nice and fresh sweet and sour chicken, and fantastic beef and broccoli and beef with Chinese veggies (although the latter could stand to have some more veggies in it, since that is literally part of the name of the dish). I haven't tried the curry yet, but plan to soon and will update once I have. I love that I can order while I'm enroute and it is done but still hot by the time I get there (coming from the base). It's very quick when I order in person as well. I only wish they had online ordering as an option (they seem to used to have, but have shut it off and it tells you to call to order). read more

We ordered our food at about 5:30 and it got to us at 6:45. Our food is cold and this is not the first time this has happened. I really hope the service improves and it doesn't end up taking as long the next time we order from China King. read more

I've lived in O'Fallon for 16 years. I've tried every other Chinese takeout in the local area. China King is the best around. Everything is fresh and tasty. read more

Best Chinese food around! I will not eat anywhere else. Everything is awesome, delivery is fast!

awent there for xmas. Food was burnt and prepared poorly. If it wasn't a problem I would have returned it. Having company and it being xmas plus the drive I did not return it. I will not go back even though in the past I did receive edible quality items. Total emessment for me in front of my guests will not happen again. read more